Customer Service Agent

XcwJRDFY - العراق - Baghdad Iraq

Responsibilities


  • Respond promptly and professionally to incoming customer or agents' inquiries in person, by telephone, website chat, social media channels, or by email.
  • Maintain an updated knowledge of the organization's products, services, and customer service policies.
  • Document customer interactions when necessary, compiling documents and forwarding information to interested departments.
  • Explain simply and clearly in response to customer questions and check for customer understanding and acceptance.
  • Check the customer's account information and complete the account registration process.
  • Assist clients by teaching them how to use the application and services and answering any questions they may have.
  • Participate in training opportunities provided by the organization or by outside entities.
  • Perform other duties required by direct manager
تاريخ النشر: ٢٣ فبراير ٢٠٢٤
الناشر: Bayt
تاريخ النشر: ٢٣ فبراير ٢٠٢٤
الناشر: Bayt