Job Description

Roles & Responsibilities

Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist , and let your heart guide you in this world where life beats faster.

Desired Candidate Profile

Qualifications

Experience

• Minimum 5-7 years of proven leadership experience in luxury pastry operations, ideally within five-star hospitality or resort environments
• Demonstrated success leading high-performing pastry teams across multiple outlets and culinary concepts
• Extensive experience in menu innovation, guest experience delivery, cost management, and operational execution
• Proven track record managing complex pastry kitchens with high-volume service demands
• Experience working in diverse cultural environments and adapting culinary concepts to local preferences (preferred)
• Pre-opening or launch experience in new culinary operations (preferred)

Education & Certifications

• Degree in Culinary Arts, Hospitality Management, or a related discipline from an accredited institution
• Advanced pastry techniques certification or formal training in luxury patisserie
• Chocolatier certification or specialized pastry training (preferred)
• Certifications in business administration, Food & Beverage management, or nutrition and sustainability (preferred)
• Food safety and HACCP certification or equivalent training

Skills & Core Competencies

• Creative Visionary: Exceptional passion for pastry artistry with the ability to design trend-driven, innovative menus that blend flavor, form, and storytelling
• Strategic Leadership: Skilled at building empowered, agile teams and leading effectively through both stability and organizational change
• Guest-Centric Mindset: Sharp attention to detail with an unwavering commitment to delivering exceptional guest experiences
• Business Acumen: Strong grasp of food costing, margin optimization, budgeting, vendor management, and financial planning
• Operational Dexterity: Effective at managing multiple kitchens and high-volume service with consistent excellence and efficiency
• Collaboration & Communication: Strong interpersonal and communication skills to work cross-functionally with culinary, marketing, and Food & Beverage teams
• Sustainability Mindset: Familiarity with eco-conscious sourcing, waste reduction, and wellness-forward food philosophies
• Adaptability & Resilience: Comfortable navigating complex environments, balancing creative freedom with operational structure and local considerations
• Problem-Solving: Analytical and decisive approach to identifying challenges and implementing effective solutions
• Technical Proficiency: Competency with kitchen management software, menu engineering tools, and standard productivity applications
• Quality Assurance: Meticulous attention to consistency, presentation, and adherence to quality standards across all pastry offerings
• Motivational Leadership: Ability to inspire, develop, and retain talented team members while fostering a positive work culture

Language & Cultural Competencies

• Excellent reading, writing, and oral proficiency in the English language
• Ability to speak Arabic or basic understanding of local languages is a significant advantage
• Cultural awareness and sensitivity to local culinary traditions and preferences in Baghdad

Personal Attributes

• Professional demeanor and high standards of personal presentation
• Resilient, organized, and goal-oriented approach to work
• Inclusive and empathetic leadership style
• Transparent and ethical in all professional dealings
• Flexible and adaptable to changing business needs and market conditions