- Develop and deliver engaging housekeeping training programs that exceed industry standards, covering all aspects of guest room and public area cleaning.
- Conduct hands-on training sessions, demonstrating proper cleaning techniques, equipment usage, and safety protocols to ensure immaculate standards.
- Assess trainees' performance through practical evaluations and written tests, providing constructive feedback and personalized coaching for improvement.
- Create and maintain comprehensive training materials, including manuals, checklists, and visual aids, that are up-to-date and easily accessible.
Desired Candidate Profile
High school diploma or equivalent is essential; a degree or certification in hospitality management or a related field is advantageous.
Possesses relevant housekeeping certifications, such as Certified Professional Housekeeper (CPH) or equivalent, to demonstrate expertise.
A minimum of 5-7 years of hands-on housekeeping experience within a hotel or hospitality environment is required.
Demonstrated experience in training or coaching housekeeping staff, with a proven track record of improving performance.