Achieve sales target & provide best customer experience to the customers. Selling Sim and Recharge. Replacing Sim. Change ownership. Compensate damaged scratch card. Solving customer problem. Giving information on our new product to the customers. Customer experience for the agents, how to deal with the customer. Train the new staff.
Desired Candidate Profile
- Bachelor s Degree
- 0-3 years experience
- Computer skills (Office)
- Language skills (English and Arabic)
- Behavioral Competencies: Delivering Results & Fostering Ownership Building Customer Value Networking & Influencing Collaboratively Leading Teams Driving Change.
- Technical Competencies: Customer Communication Performance Management & Reporting Cross-Selling Telecom Market & Industry Knowledge Digital Technology Knowledge