About us

Our Vision

With 50+ beds and a leading staff of doctors, as part of Health Care providers, our Private Hospital and Clinic are committed to being leading providers of healthcare services by delivering high quality outcomes for patients and ensuring long term profitability.

Philosophy

People caring for people.

Our Values

All members of our Private Hospital's team are expected to adopt our five values to facilitate excellence in patient care and customer service.

• Respect for the individual We value integrity, credibility and respect for the individual
• Teamwork We believe that success comes through recognising and encouraging the value of people and teams
• Pursuit of excellence We take pride in our achievements and actively seek new ways of doing things better. We aim to grow our business whilst maintaining sustainable levels of profitability providing a basis for stakeholder loyalty
• Spirit We are caring, progressive, enjoy our work and use a positive spirit to succeed
• Contribution to the community We build constructive relationships to achieve positive outcomes for all

Job brief :

We are looking for an experienced Hospital Administration Manager to run our medical facility. To be successful in this role, you should have a deep understanding of all administrative hospital procedures, from creating work schedules and communicating with doctors to budgeting and maintaining supplies stock. You will use your organizational and leadership skills to supervise employees and ensure compliance with policies and regulations. Ultimately, you’ll be responsible for making sure our hospital operations run smoothly. 

Job Duties :

• The medical office manager is responsible for the financial performance of the revenue cycle
• Supervision of patient scheduling, registration, financial counseling, medical records, billing and collection, data entry and processing, and cash posting
• Coordination of the day to day operations of the practice
• Promoting excellent customer service by all levels of the staff
• Develops, implements, and maintains office policies and procedures Interviews, hires, and trains a productive medical office team and conducts performance reviews
• Maintains and manages all filing and organizational systems for the practice
• Ensures patient satisfaction, including troubleshooting when there is a complaint and developing process improvements to prevent recurrences.
• Coordinates staff meetings for administrative and clinical staff
• Coordinates logistics for internal and external meetings and conferences
• Ensures staffing is appropriate for day to day operations
• Assists in special projects
• Assists in recruiting clinicians

Education Requirements

• Knowledge of business and accounting processes usually obtained from an Associates or Bachelors degree in Business Administration, Accounting, or Health Care Administration.

Experience

• Minimum of 5 to 7 years in a medical office setting.
• Two to three years in a supervisory or management position.

Knowledge, Skills, and Abilities

• Knowledge and experience in all aspects of billing.
• Knowledge of regulations related to Medicare, Medicaid, and commercial insurance.
• Human resources experience in hiring, supervision, and performance reviews
• Knowledge of  labor law
• Strong customer service skills
• Skill in writing policies and procedures
• Skill in using healthcare software and computer systems
• Knowledge of maintaining supplies and equipment for the medical setting.
• Multitasking skills Problem-solving skills
• Professional communication and presentation skills, including face to face, email, telephone, and video conference.
• Knowledge of continuous process improvement concepts and practices
• Ability to communicate professionally with clinicians, nurses, allied health staff, administrative staff, frontline staff, contractors, governmental agencies, insurance payers, patients, family members of patients, suppliers, and the general public, of all age levels from child to senior citizen.