Job description
About the Role: We are seeking an Operations & Customer Relations Officer to manage client accounts and ensure smooth cross‑border logistics operations.
Responsibilities: Oversee day‑to‑day client operations.
Coordinate with logistics teams to ensure timely deliveries.
Resolve customer issues promptly and professionally.
Maintain compliance with trade regulations.
Prepare reports on operational performance.
Qualifications: Background in logistics operations or customer service.
Strong organizational and communication skills.
Ability to handle cross‑functional coordination.
Detail‑oriented with problem‑solving abilities.