Job Description
Roles & Responsibilities
Achieve sales target & provide best customer experience to the customers.
Selling Sim and Recharge.
Replacing Sim.
Change ownership.
Compensate damaged scratch card.
Solving customer problem.
Giving information on our new product to the customers.
Customer experience for the agents, how to deal with the customer.
Train the new staff.
Bachelor s Degree
0-3 years experience
Computer skills (Office)
Language skills (English and Arabic)
Behavioral Competencies:
Delivering Results & Fostering Ownership
Building Customer Value
Networking & Influencing Collaboratively
Leading Teams
Driving Change.
Technical Competencies:
Customer Communication
Performance Management & Reporting
Cross-Selling
Telecom Market & Industry Knowledge
Digital Technology Knowledge