Job Description

Roles & Responsibilities

Role Purpose Zain Iraq actively recruiting to hire a Indirect Sales Account Executive Diyala who is responsible for following up and managing the distributor's indirect sales operations in terms of adding and following up on the performance of points of sale and the mechanism of product distribution, in addition to achieving the set targets and raising the level of spread and quality of sales, in addition to following up on the market intelligence and competitive activities, plus analyzing consumer requirements. Also, understand and abide by applicable policies and procedures with the aim of achieving plans and objectives.

Responsibilities

• Understand Indirect Sales strategy and plans and participate in the achievement of objectives and targets
• Implement Indirect Sales policies and procedures to ensure the fulfilment of organizational requirements whilst delivering high-quality services.
• Gain and maintain a thorough understanding of the Zain IQ product base
• Conduct regular visits to defined POSs as per the journey plan to collect market intelligence related to competitive activities in the market also to monitor top signages and billboards commercials of competitor.
• Monitor and report consumers feedback at defined POSs on Zain IQ products, log and follow up on any consumer complaint
• Ensure owner engagement with Zain IQ products and full awareness of consumers' detailed benefit plans
• Draft rejected contract report per distributor and inform the distributor about the number of rejected contracts status, conduct comprehensive awareness-raising to ensure proper activation and avoid repeating such mistakes.
• Inform distributors on a daily basis about documentation discrepancies to adjust documents to match the documentation received from the archive side.
• Inform the distributors about SIM irregularities and vouchers inaccuracies
• Report urgent and important issues as well as distributors' inquiries and concerns to the Account Manager for advice on the best course of action.
• Identify daily activation account per distributor and inform the distributors on a daily basis of their status report on the SIM-activated
• Escalation and follow-up of Network issues and prepare a business Plan.
• Monitor MBB availability, Achievement and new sites promotional campaign.

Desired Candidate Profile

• Bachelor s degree in a business administration-related field or equivalent
• Up to 2 years of experience in a related field
• Ability to work out of the office.

Competencies

• Behavioral
  • Serving our customers
  • Achievement Driven
  • Team Work
  • Information seeking
  • Problem Solving and Creativity
  • Relationship Building
  • Initiative
• Technical
  • Oral & Written Communication
  • Technology Application
  • Sales Management
• IDE Competency
  • Courage to Engage
  • Addressing Bias
  • Allyship