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Job description

We’re looking for a detail-oriented and customer-focused general cashier to join our team in Baghdad, Iraq. As a general cashier, you’ll be the financial backbone of our operations, ensuring every transaction is handled with precision, accuracy, and professionalism. Your role is essential in maintaining the integrity of our cash operations while delivering exceptional service to our customers and supporting colleagues across all departments.

• Verify cash drawer accuracy at the beginning and end of each shift, document discrepancies, and promptly report overages or shortages.
• Prepare daily cash reconciliation reports and organize deposits for submission to management.
• Maintain a clean, organized, and secure cash-handling area, adhering to all security protocols and procedures.
• Provide friendly, professional customer service by answering inquiries, resolving payment issues, and addressing customer concerns with empathy and transparency.
• Collaborate with team members and department heads to clarify billing questions and resolve transaction discrepancies.
• Monitor and communicate foreign exchange rates and pricing updates to relevant departments as needed.
• Track and manage gift certificates, vouchers, and promotional offers according to established procedures.
• Ensure strict adherence to all financial controls, company policies, and compliance requirements.
• Support audits and internal reviews by maintaining organized documentation and providing accurate financial records.
• Handle multiple transactions simultaneously while maintaining accuracy and composure in fast-paced environments.
• Identify and immediately report suspicious activity or potential fraud to management.

Qualifications

What you bring

• At least five years of cash-handling experience in a retail, hospitality, or corporate environment.
• Strong numerical accuracy and mathematical ability.
• Exceptional attention to detail and organizational discipline.
• Proven ability to manage multiple tasks simultaneously while maintaining accuracy.
• Excellent verbal and written communication skills in English.
• Strong customer service orientation and the ability to interact professionally with diverse customers.
• Demonstrated honesty, integrity, and reliability.
• Ability to work efficiently in fast-paced, high-volume environments.
• Problem-solving skills and the ability to make sound decisions under pressure.
• Willingness to follow established procedures, policies, and compliance requirements.

Preferred qualifications

• Post-secondary education in accounting, finance, or business administration.
• Previous accounting or bookkeeping experience.
• Experience with hotel management systems or food and beverage software.
• Familiarity with cash control procedures and internal audit processes.
• Experience in a hospitality or retail finance environment.
• Knowledge of multi-currency handling and foreign exchange operations.
• Experience supporting month-end reconciliation or audit preparation.
• Bilingual capabilities in Arabic and English.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.