Request for Quotation For Supply, Delivery, Installation, Testing, Commissioning and After-Sales Support of Equipment and Furnishings for the Establishment of a One-Stop Shop Public Employment Services (PES) Centre in both Erbil and Dohuk- Kurdistan Region of Iraq

BACKGROUND The International Labour Organization (ILO) is implementing activities under the Promoting Employment and Employability among Refugees, Internally Displaced Persons (IDPs) and Host Communities focusing on Women, PWDs, and Youths in Northern Iraq project. The project aimed at better Labour market integration and transition of marginalized populations including refugees, internally displaced persons, host communities as well as youth and women, into decent jobs through supportive evidence-based policies, strengthened employment services, work-based learning, and skills development, with a focus on green jobs and green enterprise development. As part of this initiative, two One-Stop Shop Public Employment Services (PES) Centre will be established to provide integrated employment and Labour market services to jobseekers, employers, entrepreneurs, persons with disabilities, youth, women, migrants, returning migrants and other vulnerable populations. The One-Stop Shop concept is intended to provide jobseekers with access to multiple employment-related services from a single location, reducing transaction costs and improving service efficiency. The centre will facilitate job matching, career counselling, vocational guidance, labour market information, entrepreneurship support, referral to skills development programmes, social protection information, and employer services. To operationalise the centre, the ILO intends to procure office furniture, ICT equipment, networking infrastructure, communication systems, training facilities, customer service equipment and associated installation and commissioning services. Qualified suppliers are therefore invited to submit quotations for the supply, delivery, installation, testing, commissioning, training and warranty support for the required equipment.

OBJECTIVE Assignment Objectives: The objective of this procurement is to engage a competent supplier capable of providing a complete, operational and fully equipped One-Stop Shop Public Employment Services Centre through the supply and installation of modern equipment, furniture and ICT infrastructure. The supplier shall ensure that all equipment is delivered, installed, tested and commissioned to enable immediate operation of the centre upon completion.

SpecificObjectives

• Establish a fully operational One-Stop Shop Public Employment Services Centre.
• Equip the center with modern ICT infrastructure to support digital employment services.
• Install networking infrastructure to facilitate internal communication and internet connectivity.
• Establish facilities for client registration, counselling, training and employer engagement.
• Ensure sustainability through warranty, maintenance support and after-sales services.

SCOPEOF ASSIGNMENT The International Labour Organization seeks for a company/ organization to supply, deliver, install, test, commission and provide after-sales support of equipment and furnishings for the establishment of two One-Stop Shop Public Employment Service (PES) Centers in Erbil and Duhok governorates of Kurdistan Region of Iraq by 27 August 2026. The assignment includes the following:

• Supply, deliver & install IT equipment to the both locations in Erbil and Dohuk as per the below table & specifications:
• Component 5: Installation and Commissioning The supplier shall:
• Deliver all equipment.
• Coordinate installation of ICT equipment in both locations (Erbil and Dohuk).
• Conduct functional testing
• Rectify defects before handover

DELIVERABLES The selected supplier will produce the following deliverables:

• Delivery notes
• Equipment inventory
• Asset register
• Warranty certificates
• User manuals
• Maintenance schedules
• Final accomplishment report

QUALIFICATIONS AND REQUIREMENTS The interested suppliers shall demonstrate the following:

• Legal registration.
• Tax compliance.
• At least five years of experience in doing similar work.
• Similar assignments completed for government, UN agencies or development partners.
• Availability of qualified engineers.
• Manufacturer authorization (where applicable).
• Financial capacity.
• Local maintenance capability.

Desired Candidate Profile

• Legal registration.
• Tax compliance.
• At least five years of experience in doing similar work.
• Similar assignments completed for government, UN agencies or development partners.
• Availability of qualified engineers.
• Manufacturer authorization (where applicable).
• Financial capacity.
• Local maintenance capability.