Job Description

Roles & Responsibilities

Greet clients and visitors in a professional and courteous manner Manage the reception area and ensure a welcoming environment Handle incoming calls and direct them to the appropriate departments Maintain visitor logs and coordinate with internal teams Answer inbound calls and respond to client inquiries regarding properties, services, and appointments Make outbound calls to follow up on leads, inquiries, and client feedback Register and update client details in the CRM system Schedule site visits and coordinate appointments with sales agents Handle basic complaints and escalate issues when required Maintain accurate records of calls, inquiries, and client interactions Support the sales and leasing team with documentation and follow-ups Assist with daily administrative and coordination tasks

Desired Candidate Profile

Diploma or Bacheloru2019s degree (preferred) 1u20133 years of experience in reception or call center roles (real estate experience is an advantage) Excellent communication skills in Arabic (English is a plus) Strong interpersonal and customer-service skills Basic computer knowledge (MS Office, CRM systems) Professional appearance and positive attitude