Copy of Senior Key Account Manager, B2B Sales

ooredoo - الكويت - Kuwait City

  • Acting as the first point of contact for company clients

  • Proactively identify, qualify and win new Data Centre customers

  • Develop a strategy to win targeted major accounts from ISP competitors

  • Identify client requirements and prepare a strategic suitable proposal to meet those requirements

  • Participate in marketing and product development discussions in order to better analyse customer and market IT needs

  • Keep abreast of the market changes & new technologies, proactively predict and utilize market opportunities towards future business growth.

  • Identifying potential new clients and business opportunities related to Cloud, IoT, and SAP…

  • Generating ways to attract new clients, whether through marketing, tailored offers, specific bundles…

  • Liaising with clients in order to identify their needs and make sure the presales team prepares the proposal with the right requirements

  • Dealing with client escalations, if any.

  • Assist the collection team in ensuring that clients pay on time

  • Communicating client agendas to other members of staff, specially presales and the operations teams

  • Maintaining a good understanding of clients and their business strategies, and suggest IT and cloud solutions that helps the customers in cutting cost and improve their business

  • The Coaching Session Fulfilment Rate must be greater than or equal to 90%.

  • YTD Billed Revenue Achievement must be greater than or equal to 100% of YTD Billed Revenue Target.

  • The weighted Annual Contract Value of pipeline opportunities related to cloud and datacentre, must be greater than or equal to 3 times the annual New Revenue target.

  • Be the first point of contact for large specialised, high end or multinational corporate enquirers that have been referred and qualified by Corporate Lead Management

  • Develop on-going relationship with product managers, solution specialist and development team to identify opportunities for growth within the specific target segments

  • Providing on the job coaching to Service Account Managers, as required to ensure that knowledge is shared and sales skills are developed.

  • Support the Service Account Managers in B2B Sales who have the personal contacts to deal with large multinationals, with technical issues and relationship management, as required.



    1. complete

    2. up-to-date

    3. accurate


    To use the Ooredoo Way of Opportunity Management (The 5 Gate process) to manage sales opportunities through the sales cycle.

  • To work to meet (or exceed) agreed billed revenue targets throughout the financial year

  • To use the prescribed Sales Force Automation tool (SFA) or standard Excel Template to record sales opportunities and to ensure that these are:

تاريخ النشر: اليوم
الناشر: Ooredoo Qatar jobs
تاريخ النشر: اليوم
الناشر: Ooredoo Qatar jobs