• Acts as the Corporate Security liaison for the Respective Region. Overall responsibility of security, Fraud, and Vigilance for the region.
• Conduct operational risk assessment of proposed Visa Application Centre and passport/VAF movement from VAC to Post for the given region.
• Offer risk rating of country, region & location and recommend countermeasures to ensure security of people, assets and processes in regular consultations with Operations teams.
• Liaise with local Post and Govt. authorities with respect to security concerns and issues within the region.
• Develop and administer the Security budget of the Region. Plan and manage monthly, quarterly & annual budgets for the security equipment & measures within the given region.
• Ensure expenditure is as per the risk profiling of the given region & optimal utilisation of resources thus ensuring cost effectiveness.
• Integrate security procedures to ensure qualitative, cost effective & value added security services.
• Ensure all critical service levels are met & contractual obligations complied to, with deviations reported through incident report framework.
• Send MIS reports on performance indicators. . Ensure timely reporting and handling of security issues.
• Conduct detailed investigation of security breaches & submit report for the same to Business Unit Head, Security Head & HR and Legal.
• Collaborate in implementing security policies and data protection laws in business.
• Assist Operations and HR in corporate governance for the region.
• Coordinate with the Projects and Operations Team for any new rollout to provide inputs required with respect to Security installations, Security budgets and related requirements.
• Ensure compliance with VFS Global defined information security policies and procedures applicable to the role.
• Responsible for the deployment and performance of security personnel. Ensure smooth functioning of security operations such as ID administration, log review and monitoring.
• Ensure maintenance of customer (Missions) satisfaction levels on security issues. Ensure that all Security prevention techniques used within the region conform to mission contractual requirements, company policies, procedures, and legal guidelines.
• Conduct regular safety drills & ensure communication of necessary safety measures to all employees.
• Conduct awareness training among all employees, contractors and vendors within the given region.
• Coordinate and Conduct Internal Risk Assessment Audit for existing VACs across the Region and forward the reports to concerned operations team and authorities.
• Conduct Annual Risk Assessment Audits in other regions as per the Annual Audit schedule.
• Coordinate and assist with the implementation of VAC security operations and activities to ensure protection of Employees, Applicants, physical assets and information assets, while ensuring optimal use of personnel and equipment.
• Collaborate in implementing security policies and data protection laws in business with the Operations Team and Partners.
• Keep a track of the Regional political security scenario and possible threats to Business, assets, employees, etc. and update the Regional Operations team accordingly in a timely manner.
• Coordinate with the Regional Head and Operations Head to formulate the Business Continuity Plan and Crisis Management Plan for the complete business units in the Region.
• Judicious use of natural resources.

Skills

• Knowledge of security industry regulations.
• Adept in handling security threats through relevant and appropriate responses.
• Ability to communicate required information with colleagues clearly and concisely.
• Skilled security professional well-versed in understanding safety procedures and use of auxiliary equipment.
• Excellent Command of English.