Position Name: Key Account Manager
Location: Baghdad and & Middle Area – Iraq
Employment Type: Full-Time
About the Position
The position of Key Account Manager is responsible for the growth and development of the assigned area business, extensive promotion of a product sales and brand image and fostering team performance and reputation of the Company’s values
Key Responsibilities
- Achieving / exceeding agreed sales targets, market share and promoting brand image in the assigned area for the assigned products – developing work/activity plans for the team.
- Participate in developing and increasing Company main objectives, selling and managing the accounts.
- Participate in creating and developing Company accounts database.
- Establish and maintain files on major active accounts within customer list.
- Provides feedback to Managers and Directors of Sales and Marketing on changing market conditions, including trends in the competitions, as a result of direct customer contact, telephone and direct mail.
- Establish and maintain effective customer relations.
- Review, Re-address and resolve customer’s complaints.
- Produce weekly and monthly activity reports and forecasts.
- Ability to know all competitor products and services to analyze their strength and weakness
- Leading the team on key business drivers and engaging the customers through spending quality time in the field.
- To maintain and build a productive and cooperative relationship with all classes of customers, professionals and authorities, building up the reputation of the Company values.
- Be a role model, and promote the company’s Mission, Vision and Values among the team members.
- Ensuring effective utilization of company resources and implementation and adherence to company’s policies and procedures within the area of responsibility.
- Assist the direct Manager in the preparation of Annual budgets, expenditures, and business objectives and submit periodic reports on activities, promotional programs, competitive activities and overall business performance in the assigned area regularly in a timely and efficient manner.
- Maintain a record system to provide quick analysis of the business performance and staff performance within the assigned area.
- To achieve the tender business budget across Kimadia and Direct Purchasing centers.
- Receiving RFQs from local agent, investigating winning prices, assure on time submission of the quote to increase probability of winning the RFQ and maximizing company profit.
- Monitoring stocks, movement of company products in tender accounts.
- Initiating and following enlisting process of company strategic products in tender accounts and formulary lists, starting from getting recommendation of HODs, following with drug committee, pharmacy, purchase, finance, and store team.
Qualifications & Other Requirements
- 3 years University Degree in Bachelor of Pharmacy / Science
- At least 3+ years of sales experience working with renowned pharmaceutical company.
- Experience of managing tender business is a plus.
- Must have local work experience. (in the related provinces)
- Must be Iraqi national.
- The employment type is full-time.
- Role model for Jamjoom values and leader behaviors.
- Knowledge of healthcare environment - Structures/ Functionality/ Processes.
- Strong commercial awareness.
- Excellent written and oral communication skills in both English and Arabic languages, including presentation experience to large and diverse audiences.
- Demonstrated leadership skills, business analytical skills, influencing and Interpersonal communication ability.
- The ability and desire to inspire others.
- A confident and determined approach.
- Resilience and the ability to cope with rejection.
- A high degree of self-motivation and drive.
- The ability to work independently and as part of a team.