The AML Investigator is responsible for conducting in-depth investigations on Zain Cash transactions involving customers and agents to detect and mitigate potential money laundering, fraud, or suspicious activities. The role includes transaction monitoring, customer verification, and compliance with AML policies and regulatory requirements

• Conduct investigations on all Zain Cash transactions, including customer and agent activities, to identify suspicious financial behavior.
• Analyze alerts and reports generated by the transaction monitoring system.
• Assess risks and escalate cases requiring further review.
• Contact customers and agents to verify transaction details and request supporting documentation.
• Maintain detailed records of communications and investigation findings.
• Examine transaction history, account activity, and behavioral trends to detect irregularities.
• Identify red flags indicating potential financial crimes.
• Document investigation findings clearly and accurately.
• Ensure all case files and reports are properly maintained for audit and AML purposes.
• Escalate confirmed suspicious cases to the AML Investigation Leader or AML Senior for further action.
• Compliance & Policy Adherence:
• Ensure all investigations align with company AML policies and regulatory requirements.
• Support the AML team in implementing best practices to enhance fraud prevention efforts.
• Collaboration & Continuous Improvement:
• Work closely with AML team members to improve investigation processes.
• Stay updated on AML rules, new typologies, and regulatory developments.