Responsibilities Lead the company's overall operations and business activities in Iraq, ensuring alignment with regional and corporate objectives. Take overall responsibility for operational performance, service delivery, profitability, and business growth. Lead and develop the Iraq management and operational teams across field operations, maintenance, projects, logistics, commercial, and support functions. Oversee large-scale telecom infrastructure managed services, with a focus on sites, towers, power systems, and passive infrastructure, ensuring KPIs, SLAs, contractual obligations, quality, and site availability are consistently achieved. Manage and optimize infrastructure related to telecom towers, sites, stations, shelters, generators, batteries, rectifiers, hybrid power systems, electrical systems, and other passive infrastructure. Oversee preventive and corrective maintenance, modernization, deployment, and optimization of telecom infrastructure across the country. Manage large-scale site rollout and turnkey infrastructure projects, from planning and deployment through completion and handover. Ensure effective management of civil, electrical, mechanical, power, fuel, and other infrastructure works related to telecom sites. Lead geographically dispersed field teams, subcontractors, suppliers, and operational partners, ensuring appropriate workforce planning and operational coverage. Maintain strong relationships with telecom operators, tower companies, infrastructure partners, suppliers, and strategic customers, acting as the senior point of contact for key accounts and escalations. Monitor operational KPIs, service quality, project performance, manpower utilization, costs, and country profitability, driving continuous operational improvement. Oversee budgeting, forecasting, cost control, P&L performance, procurement, and commercial performance. Support business development and strategic growth of the company's infrastructure and managed services portfolio in Iraq. Establish effective reporting, governance, and performance-management structures across the country operation. Ensure compliance with local regulations, HSE requirements, contractual obligations, and company policies, while managing operational risks and business continuity. Represent the company in senior-level meetings with customers, partners, government entities, and other key stakeholders. Work closely with regional and headquarters management on the strategic development of the Iraq business.
Desired Candidate Profile
Qualifications 15+ years of professional experience, with significant experience in the telecommunications infrastructure industry. Proven experience in senior management, country management, infrastructure operations, telecom O&M, managed services, or telecom infrastructure project management. Strong hands-on experience with passive telecom infrastructure and site power, including towers, sites/stations, shelters, generators, batteries, rectifiers, hybrid power systems, and electrical infrastructure. Experience managing large-scale telecom infrastructure maintenance, O&M, and managed services operations, particularly across sites, towers, power systems, and passive infrastructure. Experience overseeing civil, electrical, mechanical, and infrastructure works related to telecom sites. Proven experience managing large teams, geographically dispersed field operations, subcontractors, and suppliers. Experience managing a large portfolio of telecom sites or infrastructure assets is highly preferred. Strong customer-facing experience with telecom operators, tower companies, or major infrastructure clients. Strong commercial understanding, including P&L management, budgeting, cost control, contract management, procurement, and subcontractor management. Proven ability to lead complex country-wide operations and drive operational and commercial performance. Strong leadership, negotiation, stakeholder-management, and problem-solving skills. Based in Baghdad, Iraq, or willing to relocate to Baghdad on a full-time basis. Fluency in English and Arabic is required.