Purpose

Under the close supervision of the Senior HR Officer, the HR Officer is responsible for the HR management at BGD Sub-delegation with extending support to Baghdad delegation S/he provides HR services in line with the ICRC’s and the delegation’s policies and the applicable laws and regulations.

Relationships

Internally, interacts with site employees, line managers, coordinators, management and PAC colleagues.

Externally, interacts with local administrative authorities in partnership with the Payroll Officer, such as Tax and Social Security bodies.

Accountabilities & functional responsibilities

General HR Management

Ensures that staff-management policies are applied correctly.

Ensures information flow of HR issues and advises on various issues at the site.

Maintains adequate communication among the staff.

Monitors and ensures compliance with local labour laws and staff regulations.

Recruitment

Supports the recruitment process and provides HR expertise.

Reviews and publishes internal and external job offers.

Evaluates candidates' files, conducts interviews and participates in selecting candidates.

Is candidates’ main point of contact during the recruitment process and answers their questions, including on the outcome of their applications; carries out administrative tasks (e.g. handling employee files and organizing language tests).

Takes part in evaluating recruitment activities and adjusts action plans and programmes accordingly, particularly during emergencies.

Keeps the recruitment tool and candidates’ information up to date.

Ensures that new employees are welcomed and onboarded properly.

Employee relations

Ensures coherency, continuity in administration and management of resident employees.

Counsels staff for desired behaviour change.

Handles employee grievances and disciplinary outcomes within the provisions of staff regulations and labor laws, participating actively in conflict solving.

Performance Management

Provides support to line managers on how to implement the Performance Management System (tool, method, setting up objectives, Yearly Performance Appraisal and follow up of action plan and best practices) with the aim to evaluate and develop competencies of the staff they manage.

Gives trainings to staff on the performance appraisal guidelines and best practices of performance management when necessary.

Learning & Development

In collaboration with Senior HR Officer And L&D, explains the training policy (WDP and institutional training) to managers and staff, and acts as the focal point for training-related questions.

Informs and advises on priorities of trainings and selection of staff to participate.

Supports the identification and assessment of training needs within teams, and follow-up of internal and external training activities, including Workforce Development Programme WDP requests following approval.

Employee remuneration

Working closely with the Senior HR Officer and HR Admin Officer, S/he:

Ensure Accurate salary entries on the HRspace, prepare the monthly payroll movement, and share it with the HR Admin Officer.

Handle staff loan and salary advance requests by preparing loan agreements/salary advance request and coordinating with the Finance department for payment.

Support in filling and providing the required documentation and information for IRSP benefit payments.

General Administration:

Ensure up to date HR data and records on HRspace (HRIS).

Manages the BAG HR Services Service and Task Management (STM) and attributes requests when relevant.

Responsible on managing the onboarding and offboarding of the staff (includes retirement cases, resignation, termination).

Manage the daily worker process and validation.

Certifications / Education required

University degree or professional diploma in Human resources or similar field.

Fluency in Arabic and Very Good English languages,

Computer proficiency, including Microsoft suites, and experience of HR information systems.

Professional experience required

5 years of progressive experience in HR, minimum 3 years’ experience as an HR Generalist.

A Very good understanding of Iraq labour laws and country legislation.

In-depth knowledge and experience of HR best practices.

Experience with Humanitarian organization is an advantage.

Very good communication and interpersonal skills.

Very good organizational and prioritization skills.

Desired Candidate Profile