We are looking to hire an Incident Resolution Manager, who will resolve retail and corporate problems of our clients in an effective way.
Job Responsibilities:
- rapid and effective resolution of both retail and corporate clients’ problems, sent to you as requests through the CRM system;
- advising clients on all matters concerning bookings and our product;
- communication with suppliers, hotels and clients by email and phone;
- working in CRM systems and with our internal databases.