الوظائف / Swift وظائف / Customer Support Agent

Customer Support Agent

الإمارات - Dubai United Arab Emirates
الراتب: $500 - $1,000
توظيف: دوام كامل
  • Gauge client requirements to offer the perfect solution through fruitful interaction.
  • Cater to client queries by providing accurate data using appropriate communication channels.
  • Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
  • Create a concise report on client interaction to facilitate a swift decision-making process.
  • Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
  • Troubleshoot and resolve product issues and concerns.

Skills

  • Skilled professional with a decent understanding of solving customer problems to offer appropriate solutions.
  • Familiarity with CRM systems and practices.
  • Good listening skills with fluent communication to address all concerns and doubts of the customers.
  • Fluent communicator with an ability to present ideas and concepts through hi-tech and conventional channels.
  • Good time management and organizational skills that contribute to a rise in overall productivity.
  • Excellent computer skills.
قدم على موقع الوظيفة
تاريخ النشر: ١٦ مايو ٢٠٢٤
الناشر: Bayt
تاريخ النشر: ١٦ مايو ٢٠٢٤
الناشر: Bayt