Closing date for applications 08 May 2024

Rotation: 6 weeks on / 6 weeks off

The Regional Security and Operations Manager (RSOM), Central Iraq will be responsible for the oversight and execution of contracts in the Centre Region of Iraq. This person will be responsible for the maintenance of a high level of discipline and standards within the armed protection teams and static security service. The RSOM, Central Iraq will ensure that all staff meet operational and training standards and comply with standard operating procedures. The RSOM, Central Iraq serves as the principal interface with Operations Director Iraq for all operational matters in the region.

Operational Responsibilities

• Full management accountability of all projects operating from the regional headquarters, including the oversight of regional contracts across central Iraq, advising key internal and external stakeholders in the process.
• Managing the assessment and mitigation of risks and developing strategies for international client base across several different commercial sectors including extractive industries, oilfield services, seismic exploration, infrastructure, diplomatic and financial services.
• Assist the Operations Director Iraq with the implementation of and compliance with Control Risks’ business strategy by developing and implementing standard operating procedures (SOPs), enforcing wider Control Risks’ Group and HRMS policies, managing ad hoc provisions, adhering to contractual stipulated key performance indicators and further develop current client relationships.
• Act as the lead operational SME in the region on behalf of the Operations Director Iraq and be able to work as a standalone security risk management consultant to conduct consultancy tasks on behalf of the company’s crisis and security consulting function.

• Act as the operational lead for all Central Region incident response management across the operational portfolio.
• Act as the operational lead and local client point of contact for all non-project managed regional static security engagements.
• Administration and coordination of all new commercial mobilisations (mobile and static) in support of dynamic operational requirements and proactively meet the changing requirements of clients and comply with all client reporting requirements.
• Provide oversight and advice to all major project mobilisations.
• Direct and manage the HQ operations room and ensure journey management process on all client moves is carried out and continuous risk analysis of areas of operation and transit routes are being conducted.
• Maintain and enhance quality management systems to support the companies QMS accreditation across both mobile and static security functions. Conducting regular GAP analysis of existing commitments and taking a proactive approach to future deficits.
• Deliver and oversee effective training in line with the agreed through life training programmes ensuring that all teams meet and exceed all operational and training standards with assistance from the training team.
• Maintain management accountability/responsibility for all contract equipment.
• Actively manage senior team leaders, project leads, company security contacts and the local workforce in performance of operational duties as well as co-ordinate professional development and undertake performance management and reviews.
• Maintain operational and regulatory compliance of all regional, commercial and project assets.
• Ensure appropriate behaviour, approach and discipline is maintained along with adherence to Control Risks’ ethical standards.
• Promote awareness of and ensure adherence to the company’s global HSE policy.

Commercial Responsibilities

• Assist the HR, Compliance and Commercial managers in ensuring appropriate allocation and management of human resources across the operational portfolio in alignment with all relevant laws and company policy.
• Consolidate and submit regional manning requests to the Operations Director, Commercial Director, and the HR team in Dubai.
• Work closely with the Commercial Director when developing and implementing detailed plans for operational efficiencies to remain commercially viable by managing costs effectively.
• Have a thorough understanding of cost and constantly monitor expenditure, adhoc profitability and improve margins where possible.
• Collaborate with the bid team in Dubai and work closely with regional and country SMEs on commercial opportunities.
• Develop detailed and bespoke security management and mobilisation plans for new contract tenders and contribute to the commercial tendering process.
• Manage regional assets and track their commercial utility to ensure maximum utilisation where possible.

Integrity and Values

• Assist in promoting the highest ethical standards across the workforce.
• Embrace, exemplify and promote Control Risks’ core values of integrity and ethics, collaboration and teamwork, commitment to people, professionalism and excellence.
• Assist in identifying risks to Control Risks’ business including those posed by unethical behaviour.
• Promote awareness and adherence to HRMS DE&I objectives.