The Team Leader will be responsible for setting and maintaining the highest standards of team presentation and capability to the client. This person will be responsible for the maintenance of a high level of disciplines and standards within the armed protection team and static security service. The Team Leader will ensure that all staff meet operational and training standards and comply with standard operating procedures.

Tasks and responsibilities

Operations

• Full management accountability for operational aspects of delivery of the contract at the base and other sites in Iraq.
• To ensure Journey Management Process on all client moves and continuous risks analysis of areas of operation and transit routes.
• To be fully conversant and comply with Rules of Engagement and Use of Force.
• Maintain high standards of customer service.
• Maintain management accountability/responsibility for all contract equipment.
• Use of all communications systems both vehicle mounted and hand held.
• Proactively meet the changing requirements of clients.
• Comply with all client reporting requirements.
• Co-ordination and cooperation with other organisations working within the site.

Personnel Management

• To ensure understanding of and adherence to Control Risks Standard Operating Procedures
• To monitor and assess performance of the team
• To ensure appropriate behaviour, approach and discipline is maintained along with adherence to Control Risks’ ethical standards
• To ensure protection team awareness of and adherence to HSE policies

Integrity and Values

• To assist in promoting the highest ethical standards across the workforce in the region.
• To embrace, exemplify and promote Control Risks’ core values of integrity and ethics, collaboration and teamwork, commitment to people, professionalism and excellence.
• To assist in identifying risks to Control Risks’ business including those posed by unethical behaviour.