Develop and Manage the Presales Unit to support the Sales team in achieving their internet and non internet targets.

Duties

• Ensure Internal customer satisfaction.
• Develop efficient solutions resulting in covering customer needs and closing deals.
• Improve project delivery time frames in coordination with all stakeholders.
• Train the sales team on all product and services and create a development plan.
• Automate Internal Presales Process that has direct effect on customer satisfaction and sales results.
• Conduct field visits with the sales team to cover technical part and fulfill customer requirements.
• To create a comprehensive and competitive pricing index for all products and services.
• Prepare professional updated presentations that deliver results in closing deals.
• Develop the Presales team to be experts in all the B2B products portfolio.
• Formulate requirements gathering process that is fast and efficient.
• Stay updated on Market trends, solutions, prices, competitors and deliver Market insights reports.
• Improve offer deliver time frame.

Supervisory Responsibilities

• Develop the Presales team to become solution experts in field.
• Ensure team members have clear objectives and KPI's.
• Monitor performance and take corrective action.
• Recruit and Train the presales team.
• Manage the presales unit to ensure achieving the set objectives.