-         Manage products and promotions for all Asiacell subscribers related to charging system and voucher management.

-         Vendor management for CSR’s

Skills

-       Manage new service implementation,

-         Find charging system issue and solving it

-         Automate health check scripting

-         Utilization system monitoring and support highlight capacity needed.

-         Review and follow up on the acceptance test procedures shared by the vendors.

-         Involve in project during implementation

-         Weekly and monthly reporting of CSR’s .

-         Ticket handling and resolution

-         Knowledge share via share documents or arrange meeting and explain any new service design

-         Capacity management and utilization for charging and voucher management nodes and advice about expansions

-         Put clear impact analyses for any new requirements from commercial on CBS nodes including dimensioning, complexity, service maintenance and architecture.

-         Cooperate with planning team to review and put plan for optimizing launched services and issue CR’s for implementation.

-         Support BI and RA for any reporting requirement.

-         Support other section for nay requirement related to Charging operation

-         Tracing problems and solve them

-         Escalate any delays respond from the vendor, which could effect on the customer service