<h4>Responsibilities</h4> <p>Remarkable people, trusted by clients to design and advance the world.</p> <p>This is an exciting opportunity for an experienced IT administrator to strengthen our team in Basra, Iraq.</p> <h4>What we can offer</h4> <ul> <li>Meaningful and interesting projects delivered to high profile clients and complex projects in Iraq</li> <li>Commitment to diversity and inclusion; we are an organisation actively committed to diversity and inclusion across our business with employee networks committed to giving all employees a voice</li> <li>Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market</li> <li>Medical insurance: ensures inpatient and outpatient medical care is available should you require treatment</li> <li>Commitment to continued professional development; development plans that are tailored to your individual needs and interests</li> <li>Global connections: join experts around the world who are at the leading edge of our industry, shaping the standards of our profession</li> <li>Long service award: Wood values the commitment and loyalty of our people. Celebrating long service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5-year service milestones</li> </ul> <h4>Job objective</h4> <ul> <li>Assist in-country IT senior/lead in all aspects of IT support both in the office and field-based employees in line with Wood IT policies to streamline support and maintain efficient delivery</li> </ul> <h4>Key accountabilities & responsibilities</h4> <ul> <li>Assist the IT senior/lead in all aspects of IT support both in office and remotely</li> <li>Compile and update accurate tracking for all IT kit and equipment across the project</li> <li>Perform in office IT assurance and problem solving</li> <li>Support all in field staff with remote IT assistance</li> <li>Perform site visits to conduct hardware updates, fault fixing and surveys</li> <li>Profile all new joiners with laptops and liaise with IBM to ensure correct software and hardware configuration</li> <li>Liaise with Al Majal IT to resolve issues and chase down any non-compliance from service provider</li> <li>Ensure all staff have the correct IT hardware and issue as required</li> <li>Ordering and stock control for all IT consumables</li> <li>Travel to client sites to perform printer set up and maintenance</li> <li>Maintain contingency plan for in country IT down time</li> </ul> <h4>Qualifications</h4> <p>What makes you remarkable?</p> <p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world's most critical challenges.</p> <h4>Expected</h4> <p><strong>Minimum qualifications:</strong></p> <ul> <li>Diploma or bachelor's degree</li> </ul> <p><strong>Minimum experience:</strong></p> <ul> <li>2-4 years' experience in relevant role</li> <li>Proficiency in Microsoft Word and Excel, Outlook is required</li> <li>Experience in a system Oracle is preferred, and SharePoint is a plus</li> </ul> <p><strong>Knowledge, skills and experience:</strong></p> <ul> <li>Adherence to IT security policies</li> <li>Excellent administrative skills</li> <li>Strong communication skills</li> </ul> <p><strong>Personal attributes:</strong></p> <ul> <li>Team oriented and results focused</li> <li>Can do and proactive approach</li> <li>Detail oriented and organized</li> <li>Commitment to continuous learning and development</li> </ul>