Job Description
Roles & Responsibilities
As pre-sales Expert you will be responsible as the expert for consulting presales technical / functional support activity to prospective clients and customers while ensuring customer satisfaction. Acts as a technical resource and mentor for less experienced pre-Sales and sales Team members. Focuses on large or complex sales opportunities that need creative and complex solutions. Develops productivity tools and training for pre-sales/Sales members. Act as a Technology Consultant to Asiacell s Enterprise Sales Team, advising them on the best solutions and technologies for customer Solutions needs Daily visits to enterprise and SME customer to generate new leads and to convert those leads into sales Capture and document customer technical requirements. Participate in technical interactions with prospective clients and customers Conduct workshops with both Technical as well as Business users to define and showcase the value provided by Asiacell Enterprise solution Services. Coordinating with Marketing to ensure that the right offering is on the market at the right time Have full knowledge of the product, services and solutions offered locally as well as in similar countries. Coordination with account mgrs., Customer care to ensure an excellent customer service is provided. Help in Design and costing of customized solution as per customer requirement with support of the marketing/technical team. Generate weekly & monthly dashboard to monitor pre-sales activity Participate in developing, training, and motivation of Pre-sales team Have extensive knowledge of competitor business/technical model and position accordingly
Desired Candidate Profile
- Bachelor s Degree in Telecommunications or in Computer Science or in Engineering qualifications.
- 3 - 5 years work experience in a telecommunications or IT environment or ISP companies.
- Ability to manage multiple projects at the same time.
- Extensive vendor management experience.
- Strong sense of urgency, proactive and responsive behavior, follow-through, and customer empathy.
- Knowledge of the Telecommunications market a must
- Effective communication skills, written and oral
- Language skills (English, Arabic).
- Having a Valid Engineers Union ID Card .
Behavioral Competencies:
- Delivering Results & Fostering Ownership
- Building Customer Value
- Networking & Influencing Collaboratively
- Leading Teams
- Driving Change.
Technical Competencies:
- Competency Name B2B Solution Selling
- B2B Product / Portfolio Strategy Development
- Key Account Management
- Bidding & Tendering Process
- Telecom Market & Industry Knowledge
- B2B Sales Planning