We are hiring a front office manager to join our hotel based in Iraq, Najaf.
Key Responsibilities:
- Staff Management: Hire, train, schedule, and evaluate front desk agents, receptionists, and support personnel.
- Guest Relations: Welcome visitors, resolve complaints quickly, and maintain high service standards.
- Operations Oversight: Manage check-in/check-out flows, oversee room assignments or bookings, and maintain front office supplies.
- Department Coordination: Communicate seamlessly with housekeeping, maintenance, and management
- Administrative & Financial Tasks: Track budgets, monitor expenses, manage cash handling, and prepare performance reports.