Store Manager

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  • Assist the Area Manager in achieving maximum sales and margin by controlling shrinkage/operating costs.
  • Plan and monitor inventory management and ensure high productivity of the staff in the Store.
  • Identify current and future customer requirements by establishing Report with potential and actual customers and other persons in a position to understand service requirements.
  • Intervene in customer cases as needed to maintain customer satisfaction.
  • Ensure availability of merchandise and services by sustaining contracts, maintaining inventories
  • Ensure the implementation of additional needed sales promotion; authorizing clearance sales; studying trends.
  • Market merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
  • Assist in marketing strategy changes by reviewing operating and financial statements and departmental sales records.
  • Supervise final ordering decision and inventory management during special events and festive seasons.
  • Monitor and exercise control and shrinkage and disposal to a minimum level and conduct occasional stock counts.
  • Develop action plans to manage stock losses via stock take and partial stock take.
  • Secure merchandise by implementing security systems and measures.
  • Follow up on all maintenance and assets management practices.
  • Protect employees and customers by providing a safe and clean store environment.
  • Maintain the stability and reputation of the store by complying with legal requirements.
  • Complete store operational requirements by scheduling and assigning employees; following up on work results.
  • Maintain operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
  • Contribute to team effort by accomplishing related results as needed.
  • Execute spot checks on products to ensure that nearly expired items are discarded.
  • Make sure all products are labelled with production and expiry dates.
  • Ensure proper follow-on expiry dates.
  • Make sure that the internal food safety requirements are applied based on the local regulatory and statutory bodies, and on international standards.
  • Make sure that the Good Manufacturing Practices and Good Hygienic Practices adopted in the internal food safety system are followed.
  • Make sure that the necessary documents and records related to food safety are filled in.
  • Shall have the responsibility to report problems related to food safety to Superior.
  • Shall cooperate with internal and external food safety auditors, and follow instructions given to close the findings and ensure improvement.
  • Report all available and pending overstocks to the concerned parties.
  • Report all wrong inventories identified by operation team to the concerned parties.
  • Closely monitor and check all orders and store to store transfers.
  • Ensure that all returnable items are properly prepared and stored as per procedure.
  • Ensure that all SELs are properly displayed and placed respectively to their corresponding items.
  • Ensure that prices are properly reflected on the tills.
  • Make sure that all the store is ready, and merchandise is secured for the perpetual inventory count.
  • Conduct regular spot-checks on the merchandising of the products and make sure that the guidelines sent are followed.

Skills

  • Maintain staff by orienting, and training employees.
  • Provide on-going leadership and support to the team.
  • Resolve any staff issues and escalate any unresolved issue to superior.
  • Ensure on-the-job training using training checklists.
  • Recommend disciplinary action as needed following established policy.
  • Control knowledge of procedures and ensure their strict implementation.
  • Give clear responsibilities to the team.
  • Provide assistance and organize good communication with the team.
  • Organize and maintain departmental communication system that encourages staff participation.
  • Manage shift schedule to include training, vacations, leaves, and backups.
  • Ensure department staff is informed of policy changes.
  • Involve the team in service and activities.
  • Customer Focus
  • Communication with Impact and Respect
  • Adaptability
  • Self-Development
  • Teamwork
  • Results Oriented
  • Creativity
  • Management and Talent Development
  • Problem Solving and Decision Making
  • Networking and Relationship Building 
Post date: Today
Publisher: Bayt
Post date: Today
Publisher: Bayt