Required profile :
Graduate of a Bac+4 or more from an engineering school or university equivalent with a specialization in computer science. Desired experience of more than 5 years as SAP or ERP System.
Main mission:
Administrative Tasks:
- Project Management: Overseeing the implementation and maintenance of SAP ERP systems, including planning, budgeting, resource allocation, and timeline management.
- Team Management: Leading a team of SAP consultants, administrators, and developers responsible for the day-to-day operation and maintenance of SAP ERP systems.
- Vendor Management: Managing relationships with SAP and other third-party vendors, negotiating contracts, and ensuring timely delivery of products and services.
- Training and Development: Developing training programs and materials for end-users and IT staff to ensure effective utilization of SAP ERP systems and continuous skill development.
- Budget Management: Developing and managing budgets for SAP ERP projects, including software licensing, infrastructure costs, consulting fees, and training expenses.
- Compliance and Security: Ensuring compliance with regulatory requirements and industry standards, as well as implementing security measures to protect sensitive data stored in SAP ERP systems.
- Documentation and Reporting: Maintaining documentation of SAP ERP configurations, processes, and procedures, as well as generating reports on system performance, usage, and compliance.
- Change Management: Implementing change management processes to minimize disruptions and ensure smooth transitions during SAP ERP implementations, upgrades, and enhancements.
Marketing Tasks:
- Internal Promotion: Promoting the benefits and capabilities of SAP ERP systems to internal stakeholders, including executives, department heads, and end-users, through presentations, workshops, and communication campaigns.
- User Engagement: Engaging with end-users to gather feedback, address concerns, and foster a positive user experience with SAP ERP systems.
- Case Studies and Success Stories: Developing case studies and success stories highlighting the successful implementation and business outcomes achieved through SAP ERP systems.
- External Promotion: Participating in industry events, conferences, and forums to showcase the organization's use of SAP ERP systems and share best practices with peers and industry professionals.
- Content Creation: Developing marketing collateral, such as whitepapers, blog posts, and videos, to educate potential customers about the benefits of SAP ERP solutions and demonstrate the organization's expertise in SAP technology.
- Customer Relationship Management (CRM): Managing relationships with existing SAP ERP customers, identifying upsell and cross-sell opportunities, and ensuring high levels of customer satisfaction and retention.
- Lead Generation: Generating leads and prospects through targeted marketing campaigns, digital advertising, and networking events to expand the organization's customer base for SAP ERP solutions.
Valued skills:
1. SAP Expertise: In-depth knowledge and expertise in SAP ERP modules, functionalities, and best practices, including SAP S/4HANA, ECC, SAP Business Suite, and industry-specific solutions.
2. Project Management: Proficiency in project management methodologies (e.g., Agile, Waterfall) to plan, execute, and oversee SAP ERP implementation projects, including scope management, resource allocation, and risk management.
3. Business Process Knowledge: Understanding of business processes across various functional areas (e.g., finance, supply chain, human resources) and industries to align SAP ERP solutions with organizational requirements and objectives.
4. Technical Proficiency: Strong technical skills in SAP ABAP programming, SAP Basis administration, SAP Fiori/UI5 development, and SAP integration technologies (e.g., SAP PI/PO, SAP Cloud Platform Integration).
5. Configuration and Customization: Ability to configure and customize SAP ERP modules to meet specific business needs, including defining master data, business rules, and workflow automation.
6. Data Management: Knowledge of SAP data management principles and tools, including SAP Data Services, SAP Information Steward, and SAP Master Data Governance, to ensure data quality, integrity, and consistency.
7. Integration Skills: Experience in integrating SAP ERP systems with third-party applications, legacy systems, and external data sources using SAP Process Integration (PI/PO) or SAP Cloud Platform Integration.
8. Analytical Skills: Strong analytical skills to analyze business requirements, identify gaps and opportunities, and develop solutions that leverage SAP ERP capabilities to drive business value.
9. Change Management: Proficiency in change management methodologies to facilitate organizational change, overcome resistance, and ensure successful adoption of SAP ERP systems by end-users.
10. Stakeholder Management: Ability to manage relationships with various stakeholders, including executives, department heads, end-users, vendors, and external partners, to ensure alignment and support for SAP ERP initiatives.
11. Communication: Excellent communication skills to effectively convey complex technical concepts to both technical and non-technical stakeholders, including executives, end-users, and project teams.
12. Leadership: Strong leadership skills to inspire and motivate teams, set clear goals and expectations, and provide direction and guidance throughout SAP ERP implementation projects.
# Personal skills:
1. Leadership: Ability to inspire and motivate teams, set clear goals and expectations, and provide direction and guidance throughout ERP implementation projects.
2. Communication: Excellent communication skills to effectively convey complex technical concepts to both technical and non-technical stakeholders, including executives, end-users, and team members.
3. Problem-Solving: Strong problem-solving skills to identify issues, analyze root causes, and develop innovative solutions to overcome challenges encountered during ERP implementation and operations.
4. Strategic Thinking: Capacity to think strategically about ERP initiatives, align them with organizational goals and objectives, and anticipate future business needs and trends.
5. Decision-Making: Sound decision-making abilities to evaluate options, weigh risks and benefits, and make informed decisions that drive ERP projects forward and support organizational goals.
6. Adaptability: Flexibility and adaptability to navigate through changing priorities, evolving technologies, and dynamic business environments inherent in ERP implementation and management.
7. Team Management: Effective management skills to lead and develop cross-functional teams, foster collaboration, and empower team members to achieve project milestones and deliverables.
8. Emotional Intelligence: High emotional intelligence to understand and manage emotions, build relationships, and navigate interpersonal dynamics within project teams and across the organization.
9. Stakeholder Management: Ability to manage relationships with various stakeholders, including executives, department heads, end-users, vendors, and external partners, to ensure alignment and support for ERP initiatives.
10. Conflict Resolution: Skill in resolving conflicts and addressing disagreements constructively within project teams and between stakeholders to maintain positive relationships and project momentum.
11. Change Management: Experience in change management methodologies to facilitate organizational change, overcome resistance, and ensure successful adoption of ERP systems by end-users.
12. Customer Focus: Commitment to understanding and meeting the needs of internal customers and stakeholders, ensuring that ERP solutions deliver tangible business value and contribute to organizational success.