Assistant Director of Housekeeping / Assistant Executive Housekeeper
Job Description
We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As an Assistant Director of Housekeeping / Assistant Executive Housekeeper you are responsible to assist the Director of Housekeeping / Executive Housekeeper in the daily operation of the Housekeeping Department and guide and develop a committed multicultural team to ensure the impeccable Rotana standards are met in all areas. The role involves bringing all the knowledge and standards required to maintain and surpass the guests highest expectations and will include key responsibilities such as:
• Inspect work to ensure proper standards of cleanliness and revise work schedules depending on the operation and occupancy
• Supervise periodic cleaning tasks and ensure proper records are kept, inspect rooms and public areas and point out areas for improvement
• Recommend rooms that need spring cleaning or maintenance in coordination with Engineering and Front Office
• Coordinate repairs and maintenance with Engineering and ensure that proper records are kept for rooms as in a Room History record
• Determine discards of linen, towels, blankets and all other worn out items and recommend new purchases as and when needed
• Ensure that uniforms are proper and order new uniforms as and when needed
• Keep an open channel of communication with subordinates and superiors on a daily basis
Skills
Education, Qualifications & Experiences You should be a college / university degree graduate with at least three years previous management experiences within the Housekeeping Department of a hotel. Technically you will have fluency in both written and spoken English, whereby additional language skills would be a definite benefit and knowledge of Micros / Opera coupled with administration and organizational computer literacy skills are an essential.
Knowledge & Competencies
The ideal candidate will be an exceptionally strong professional with an eye for detail and a passion for high quality hotel keeping. You will be a self motivator, flexible and creative in order to develop innovative options in the best interest of guests and the hotel and should possess following additional competencies:
Understanding the Business
Influencing Outcomes
Planning for Business
Team Building
Valuing Diversity
Leading People
Adaptability
Drive for Results
Customer Focus
Managing Operations
Job Location Baghdad, Iraq Years of Experience Min: 2 Max: 5 A five-star haven in one of Baghdad’s most desirable districts, Babylon Rotana is suitable for both long- and short-term staying guests. With a prime location next to the green zone, close to the banks of the famous Tigris River and just 30 minutes’ drive from Baghdad International Airport, this hotel offers guests convenience and comfort in the heart of downtown Baghdad in a free alcoho... l environment. Vibrant souks and bazars and many of the city’s top attractions are just a short drive away from the hotel, which is ideal for guests looking to make the most of their leisure time during their stay. Extensive measures have also been taken to make it the most secure hotel in the downtown Baghdad area. The hotel features 284 spacious and modern rooms and suites with amazing views of Baghdad’s skyline and the majestic Tigris River. An icon in its own right, Babylon Rotana’s striking pyramid design and expansive gardens pay homage to the Babylonian heritage of the city. Considered one of the city’s top dining destinations, the hotel presents four enticing dining venues and an unrivalled range of authentic regional and international cuisine, with both indoor and outdoor seating areas. Enjoy a light meal and coffee at Al Yasmine Lobby Lounge, experience a casual dining of our top menu picks of shawarma and shisha at Babylon Village, global flavours and Iraqi favourite dishes at the all-day dining restaurant, Shanashil Restaurant or a wide range of international dishes, refreshments and shisha at Al Shorfa Lounge where the hotel gardens are a picture perfect backdrop. For meetings, events, conferences and weddings, our flexible and fully-equipped venues, including a ballroom, can host up to 600 guests, while our leisure facilities spoil you for choice and promise fun and relaxation. Take a dip in our two Olympic-size pools, work out in the fitness centre, get competitive on the tennis courts or be pampered in our spa. Abu Dhabi, UAE Beach Rotana
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