Outlet Manager
Job Description
We are currently seeking for ambitious, dynamic, self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products with prompt, accurate and personalized service.
As an Outlet Manager you are responsible to manage your assigned restaurant to achieve the highest level of customer satisfaction and quality service while meeting / exceeding financial goals and your role will include key responsibilities such as:
• Prepare schedules for all employees according to the forecast and within the limits of the staffing guide to ensure adequate manpower at all times
• Conduct regular training sessions with the assigned team in line with the departmental SOP’s
• Evaluate the performance of the assigned team and initiate internal development and promotions
• Responsible for the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours
• Handle the welcome and seating of arriving guests with the assistance of the Hostess
• Maintain a professional and friendly relationship with the outlet patrons
• Establish and update the outlet’s database of regular guests
• Tour the outlet and all related areas frequently, ensuring the highest possible cleanliness and maintenance standards
• Be actively involved in the outlets promotional activities
Skills
Education, Qualifications & Experiences You should be a college / university degree graduate with a minimum of two years experiences in a similar role. You must be a computer literate with effective communication skills and an excellent command of written and spoken English, along with excellent presentation skills.
Knowledge & Competencies
The ideal candidate will be a hands-on professional with a solid food & beverage background and the passion for quality and excellence. You will be outgoing, creative and eager to share your desire to achieve highest quality service standards with guests and team members and you should possess following competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Job Location Baghdad, Iraq A five-star haven in one of Baghdad’s most desirable districts, Babylon Rotana is suitable for both long- and short-term staying guests. With a prime location next to the green zone, close to the banks of the famous Tigris River and just 30 minutes’ drive from Baghdad International Airport, this hotel offers guests convenience and comfort in the heart of downtown Baghdad in a free alcoho... l environment. Vibrant souks and bazars and many of the city’s top attractions are just a short drive away from the hotel, which is ideal for guests looking to make the most of their leisure time during their stay. Extensive measures have also been taken to make it the most secure hotel in the downtown Baghdad area. The hotel features 284 spacious and modern rooms and suites with amazing views of Baghdad’s skyline and the majestic Tigris River. An icon in its own right, Babylon Rotana’s striking pyramid design and expansive gardens pay homage to the Babylonian heritage of the city. Considered one of the city’s top dining destinations, the hotel presents four enticing dining venues and an unrivalled range of authentic regional and international cuisine, with both indoor and outdoor seating areas. Enjoy a light meal and coffee at Al Yasmine Lobby Lounge, experience a casual dining of our top menu picks of shawarma and shisha at Babylon Village, global flavours and Iraqi favourite dishes at the all-day dining restaurant, Shanashil Restaurant or a wide range of international dishes, refreshments and shisha at Al Shorfa Lounge where the hotel gardens are a picture perfect backdrop. For meetings, events, conferences and weddings, our flexible and fully-equipped venues, including a ballroom, can host up to 600 guests, while our leisure facilities spoil you for choice and promise fun and relaxation. Take a dip in our two Olympic-size pools, work out in the fitness centre, get competitive on the tennis courts or be pampered in our spa