We are looking to hire a Service Advisor on behalf of an Automotive Company in Basra.
The Technician plays a vital role in maintaining and repairing vehicles to ensure they operate safely and efficiently.
This role involves diagnosing automotive problems, performing repairs, and conducting routine maintenance tasks to ensure customer satisfaction and adherence to quality standards.
Tasks and Responsibilities: Performs accurate and timely maintenance and repairs according to the standards stated in the manufacturers’ manuals, checklists, and normal working practices.
Completes all tasks within the required time and reports to the direct supervisor if it is likely to exceed the time limit.
Ensures that safety regulations are well maintained and reports any unsafe situation in writing to the direct supervisor immediately upon detection.
Keeps all tools and equipment of the workshop in good condition, ensures they are well maintained at all times, and returns them to the appropriate location when a relevant task is completed.
Keeps the workshop clean and tidy at all times.
Reports to the direct supervisor to clock off the existing Job Card and requests a new Job Card (except at the end of shift) as soon as the work required has been completed.
Documents service and installation actions by completing forms, reports, logs, and records.
Identifies mechanical problems of cars manually or by means of computerized diagnostic tools.
Informs clients on work performed, overall condition of the vehicle, and future repair requirements.
Carries out fault diagnosis to support and speed up vehicle servicing.
Discusses relevant matters with customers as required and provides clear explanations.
Ensures vehicles are returned to customers after service in a neat and clean condition.
Performs other duties as assigned by the direct supervisor.
BSc or Diploma or vocational training in automotive, mechanical, or related fields.
Minimum 1 year of experience in Automotive repairs.
Fluency in Arabic and Elementary English is required.