The Retail Sales Executive is accountable for reflecting and maintaining a professional image of the store through promoting customer service excellence and using product knowledge and enhanced selling techniques to achieve monthly targets.

• Maintain a strong floor presence driving sales, promoting customer service excellence and attending to customers’ needs


• Establish solid relationships with customers, cross/upsell and deliver excellent product awareness


• Ensure the shop is kept clean and tidy at all times


• Maintain an awareness of all products, promotions, advertisements and new releases


• Ensure proper display and visual merchandising standards according to communicated guidelines at all times


• Assist in processing and replenishing merchandise and participate in the receipt of stocks


• Recognize security risks and thefts and handle situations as fast and professionally as possible


• Conform to all policies and procedures namely those regarding to payments and exchanges, security practices and loss prevention


• Complete necessary trainings, enroll to training portals and maintain the latest certificates


• Actively seek inputs from customers, efficiently address complaints and escalate when needed to reinforce service standards.

High School Diploma or a Bachelor’s/Technical degree.

No previous experience needed.

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