Job Description
Roles & Responsibilities
What's On Your Plate?
- Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability, and market share.
- Maintain a continuous business relationship with clients/ restaurants.
- Provide excellent service and support in order to build strong relationships and resolve operational issues between clients/ restaurant and company.
- Make sure that the menus of the clients are up to date at all times.
- Optimize the restaurant content (MOA, Delivery time).
- Commission rate renegotiation: - Building new commercial relationships by renewing the existing contacts by renegotiating the offer.
- Advertisement sales: -Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter.
- Generating food coupons, promotions and vouchers from existing restaurants.
- Convince clients / restaurants for brand promotion of Talabat pictures.
- Transmission method optimization: -Convincing clients / restaurants to implement track order feature and changing the transmission method to WLA.
- Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).
- Encourage restaurants to subscribe for the online payment gateway.
- Coordinate with the restaurant, if the restaurant is live or active on the Talabat website, checking and resolve the reason, such as shutting down or stopped delivery.
- Maintain accurate records of all sales and prospecting activities including:
Closed sales
Follow-up activities
Sales expense report
Increased sales report after placing promotion, voucher and coupons
Restaurant analysis sheet
Account management report
Desired Candidate Profile
Minimum 5 years of full-time professional experience in related field
- Interpersonal Skills
- Communication Skills
- Customer Service Skills
- Negotiation Skills
- Problem Solving Skills
- Market Research Skills
- Planning and Organizing Skills
- Fluent in English and Arabic