Job description
Role Purpose
Zain Iraq is actively recruiting to hire Fraud Management Professional who is responsible in detecting, investigating, preventing and resolution of fraud, which is applicable to all aspects of Zain Iraq business, The primary responsibility of a fraud analyst is to determine any potential fraud action or leery activity that may be carried out in Zain organization
Responsibilities
Analyze alarms generated by the Fraud Management system.
Notify relevant role-players of any potential fraud, where appropriate.
Investigate all fraud reported by staff and external parties.
Identify root causes of fraud and take prescribed and pre-detailed action to ensure resolution and future detection.
Ensure that the results of all investigations are captured and reported accurately.
Do ad-hoc data analysis to detect fraud.
Provide Input into new or existing Business requirements.
He does the work of keeping himself updated on the information related to telecommunication fraud trends.
Maximize the utilization of the Fraud Management.
Adherence to the fraud Management Strategy.
The fraud analyst will be expected to play an active role in information security.
Make sure that Zain organization is free from any kind of fraud incidents or occurrences that will harm the reputation and established business of the Company.
He is required to follow the guiding principles and policies previously set up by the Zain company.
Accurately document all actions taken on a case.
Report risk information and findings to the immediate supervisor in a timely manner.
Contribute to the creation of fraud rules by providing analytical data to support decisions.
Conduct a quarterly assessment of all tasks within his area of responsibility, as outlined in the shared task list, to ensure full compliance with established policies, procedures, and process standards’
Education, Experience and Competencies
Education
Experience
Competencies
Behavioral
Technical
IDE Competency
Courage to Engage
Addressing Bias
Allyship