IT Jobs in Iraq

<p>We’re Hiring | General Manager – Digital Solutions</p><p>&nbsp;</p><p>We are looking for an experienced and results-driven General Manager to lead our company, a growing business specializing in providing ready-made digital applications and technology solutions for restaurants and the food &amp; beverage industry.</p><p>&nbsp;</p><p>The General Manager will be responsible for overseeing the overall business, driving operational excellence, improving profitability, and ensuring effective coordination between all departments.</p><p>&nbsp;</p><p>Key Responsibilities</p><p>&nbsp;</p><p>* Lead and oversee the company’s overall operations and business performance.</p><p>* Develop and execute strategic and operational plans to support business growth.</p><p>* Set and monitor company-wide KPIs and performance indicators.</p><p>* Oversee department heads and ensure alignment with the company’s objectives.</p><p>* Work closely with the Sales Manager, who will be responsible for sales performance, targets, and the sales team.</p><p>* Coordinate with technical and product teams to ensure the quality and continuous improvement of our applications and digital solutions.</p><p>* Identify opportunities to improve products, services, processes, and customer experience.</p><p>* Monitor company expenses, resources, and profitability.</p><p>* Develop new business opportunities, partnerships, and expansion strategies.</p><p>* Analyze business performance and provide regular reports and recommendations to senior management.</p><p>* Lead, motivate, and develop the management team and employees.</p><p>* Make effective strategic and operational decisions to ensure sustainable business growth.</p><p>&nbsp;</p><p>Requirements</p><p>&nbsp;</p><p>* Bachelor’s degree in Business Administration, Management, Management Information Systems (MIS), Information Technology, or a related field.</p><p>* 5+ years of management experience, preferably within technology, digital solutions, software, or related industries.</p><p>* Proven experience managing teams and overseeing multiple business functions.</p><p>* Strong understanding of digital products, applications, and technology-driven businesses.</p><p>* Strong leadership, strategic thinking, and decision-making skills.</p><p>* Excellent communication, negotiation, and problem-solving abilities.</p><p>* Strong analytical and business planning skills.</p><p>* Good command of English.</p><p>&nbsp;</p><p>Preferred Experience</p><p>&nbsp;</p><p>Candidates with experience in FoodTech, SaaS, restaurant technology, POS systems, digital applications, or technology solutions for restaurants will be highly preferred.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The IT Associate supports the bank's technology operations, systems, infrastructure, and information security to ensure reliable, secure, and efficient banking services.<br> The role assists in maintain IT systems, resolving technical issues, implementing security controls, and ensuring compliance with bank's IT policies and regulatory requirements.<br> May work in areas such as: Cards, System Administration, Network &amp; security Engineering, IT Governance, and IT Security &amp; Access Management.<br> - Bachelor's degree in information Technology , Computre Science, Computer Engineering, Network Engineering, Cybersecurity, or a related field.<br> - 1-3 years of relevant IT experience.<br> - Good analytical, troubleshooting, and problem-solving skills.<br> - Good communication and teamwork skills.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $4.5B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. Responsibilities Key Responsibilities: + Install, configure, and maintain hardware and software systems to ensure functionality. + Maintain network systems and troubleshoot connectivity, access, and performance issues. + Implement technology upgrades and serve as system expert for ILIAS. + Support cybersecurity efforts to protect against hostile incursions. + Perform data backups and maintain accurate IT documentation. + Assist in procurement and deployment of IT infrastructure assets. + Provide day-to-day technical direction, oversight, and support. + Deliver IT status briefings to IqAF and site leadership. Material &amp; Equipment Directly Used Computer systems, servers, network equipment, backup systems, Microsoft Office Programs, ILIAS software. Working Environment Deployed operational environment in Iraq. Includes office and field conditions, collaboration with international and military personnel. High-security awareness and adherence to export controls and safety protocols required. Physical Activities May involve lifting and transporting IT equipment, hardware setup, and exposure to varying environmental conditions. Capable of worldwide travel. Qualifications Education: Bachelor's degree in IT or related field preferred. Equivalent experience may substitute for formal degree. Certifications: Relevant certifications preferred (e.g., CompTIA Security+, Network+, or equivalent). Experience: 8 to 10 years of relevant experience in this specialty field. Other Requirements: U.S. Citizen; eligible for Secret clearance; strong interpersonal and technical support skills; capable of worldwide travel including Middle East. Skills and Technology Used: Microsoft Office, enterprise software, networking, server administration, ILIAS. What We Bring + At V2X, we strive to be market competitive in our total reward offerings. + The successful candidate’s starting pay will be based on, but not limited to, their job-related skills, experience, qualifications, work location, and market conditions. + Please speak with a recruiter for additional information. + Employee benefits include the following: + Healthcare coverage + Retirement plan + Life insurance, AD&amp;D, and disability benefits + Wellness programs + Paid time off, including holidays + Learning and Development resources + Employee assistance resources + Pay and benefits are subject to change at any time and may be modified at the discretion of the company, consistent with the terms of any applicable compensation or benefit plans. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Role Purpose <br> <p><span>Zain Iraq activly recruting to hire a IT PMO Expert who is responsible for managing and delivering assigned IT, digital, and business transformation projects while supporting the governance and operational activities of the IT PMO. The role is accountable for end-to-end project planning, execution, monitoring, reporting, stakeholder management, risk management, and successful delivery of projects in accordance with organizational standards. The position requires hands-on experience in Agile, Waterfall, and Hybrid project delivery methodologies, while ensuring effective governance, executive reporting, and business value realization.</span></p><br> <br> <br><br> Responsibilities <br> <ul><li><p><span>End-to-end coordination of IT, digital, and business transformation projects.</span></p><br></li><li><p><span>Manage assigned projects throughout the complete project lifecycle from initiation, planning, execution, monitoring &amp; controlling through to successful project closure.</span></p><br></li><li><p><span>Develop and maintain project plans, schedules, milestones, budgets, resource plans, and project documentation.</span></p><br></li><li><p><span>Coordinate with business, technology, customer experience, finance, procurement, legal, regulatory, and external vendors to ensure successful project delivery.</span></p><br></li><li><p><span>Monitor project progress against approved plans and proactively manage project scope, timelines, quality, cost, and resources.</span></p><br></li><li><p><span>Identify, assess, and manage project risks, issues, assumptions, dependencies, and change requests, ensuring timely escalation where required.</span></p><br></li><li><p><span>Facilitate project governance meetings, steering committee meetings, project reviews, and prepare Minutes of Meeting (MoMs), action trackers, executive dashboards, and status reports.</span></p><br></li><li><p><span>Manage stakeholder communication and ensure alignment between business objectives and project deliverables.</span></p><br></li><li><p><span>Apply Agile, Waterfall, and Hybrid project management methodologies based on project requirements.</span></p><br></li><li><p><span>Participate in Agile ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, Sprint Retrospectives, and Backlog Refinement sessions.</span></p><br></li><li><p><span>Coordinate User Acceptance Testing (UAT), deployment planning, business readiness, change management, and project handover activities.</span></p><br></li><li><p><span>Track project financials, resource utilization, procurement activities, vendor deliverables, and contractual milestones.</span></p><br></li><li><p><span>Ensure compliance with IT PMO governance, project management methodologies, organizational policies, audit requirements, and stage-gate approval processes.</span></p><br></li><li><p><span>Maintain project documentation, project repositories, RAID logs, lessons learned, and project metrics using PM tools such as JIRA, Confluence, MS Project, or equivalent platforms.</span></p><br></li><li><p><span>Support the Head of IT PMO in portfolio reporting, executive presentations, PMO process improvements, governance initiatives, and continuous enhancement of project management practices.</span></p><br></li><li><p><span>Contribute to the development and standardization of PMO templates, methodologies, best practices, and project governance frameworks.</span></p><br></li></ul> <br> <br><br> Education, Experience, and Competencies <br> <p><span>Education</span></p><br><ul><li><p><span>Bachelor's degree or Above</span></p><br></li></ul><p><span>Experience</span></p><br><ul><li><p><span>3–5 years of experience in IT Project Management, PMO, Technology Delivery, or Digital Transformation projects.</span></p><br></li><li><p><span>Experience managing IT, telecom, enterprise applications, infrastructure, digital, or business transformation projects.</span></p><br></li><li><p><span>Hands-on experience in managing projects using Agile (Scrum/Kanban), Waterfall, and Hybrid project management methodologies.</span></p><br></li><li><p><span>Experience in project planning, scheduling, budgeting, resource management, risk management, and stakeholder management.</span></p><br></li><li><p><span>Experience working with cross-functional teams and external vendors.</span></p><br></li><li><p><span>Experience preparing executive dashboards, project status reports, governance documentation, and steering committee presentations.</span></p><br></li><li><p><span>Familiarity with IT project lifecycle management, SDLC, and change management processes.</span></p><br></li><li><p><span>Experience in telecom or enterprise environments is preferred.</span></p><br></li><li><p><span>Experience using project management tools such as JIRA, Confluence, Microsoft Project, Azure DevOps, Smartsheet, or equivalent platforms.</span></p><br></li><li><p><span>Professional certifications such as PMP®, PRINCE2®, Certified Scrum Master (CSM®) or equivalent are considered an advantage.</span></p><br></li></ul><p><span>Competencies</span></p><br><p><span>Behavioral</span></p><br><ul><li><p><span>Serving our Customers</span></p><br></li><li><p><span>Achievement Driven</span></p><br></li><li><p><span>Teamwork</span></p><br></li><li><p><span>Information Seeking</span></p><br></li><li><p><span>Problem Solving and Creativity</span></p><br></li><li><p><span>Relationship Building</span></p><br></li></ul><ul><li><p><span>Initiative</span></p><br></li></ul><p><span>Technical</span></p><br><ul><li><p><span>Human Resources Management</span></p><br></li><li><p><span>Financial Management</span></p><br></li><li><p><span>Project / Program Management</span></p><br></li><li><p><span>Performance Management</span></p><br></li><li><p><span>Oral &amp; Written Communication</span></p><br></li><li><p><span>Managing Information</span></p><br></li><li><p><span>Technology Application</span></p><br></li><li><p><span>Strategic Planning and Thinking</span></p><br></li></ul><p><span>IDE&nbsp; Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Title:</b></p><br><br>IT EPC Project Manager-Onsite<br><br><p><b>IT Infrastructure / PMO Manager</b></p><br><br><p><b>Role Purpose</b></p><br><br><p>Provide senior leadership for IT integration, operations readiness and technology delivery across oil and gas and wider operational environments. The role has a strong bias towards IT programme and project management, PMO governance, delivery assurance, stakeholder alignment, vendor coordination and the controlled transition of technology services into steady-state operations.</p><br><br>Role Summary<p><b>Field Description</b></p><br><br><p><b>Position Title:</b> IT Infrastructure / PMO Manager</p><br><br><p><b>Function</b>: IT / Im / Digital Delivery / Operations Support</p><br><br><p><b>Primary Focus</b>: IT programme leadership, project delivery, PMO governance, operations readiness and service integration</p><br><br><p><b>Operating Environment:</b> Oil and gas field operations, production facilities, remote sites, corporate offices and wider business operations</p><br><br><p><b>Key Technologies:</b> Enterprise IT, infrastructure, networks, cloud, field connectivity, Huawei / ZTE, CCTV, access control, SCADA-adjacent systems and digital operations platforms</p><br><br><p><b>Key Interfaces:</b> Operations, Maintenance, Engineering, HSE, Procurement, Contracts, Cyber Security, Vendors, Client teams and delivery partners</p><br><br><p><b>Role Level: Senior</b> delivery and operations leadership role with programme, project and service integration accountability</p><br><br>Professional Summary<p>Experienced IT Integration and Operations Manager with strong programme leadership, project management and PMO experience across complex oil and gas, industrial and wider business operations environments. Proven capability to lead multi-workstream technology delivery, infrastructure integration, operational readiness and service transition activities in challenging field and corporate settings.</p><br><br><p>Skilled in establishing delivery governance, programme controls, project reporting, risk and issue management, dependency tracking, vendor coordination and stakeholder engagement. Able to translate business and operational requirements into structured IT delivery plans that support field productivity, operational continuity, cyber resilience and long-term service sustainability.</p><br><br><p>Strong background in IT infrastructure, networks, cloud services, field technology integration, Chinese technology platforms such as Huawei and ZTE, CCTV and access control solutions, industrial connectivity and operations support services. Experienced in coordinating cross-functional teams and ensuring technology solutions are delivered safely, securely, on time and aligned with operational priorities.</p><br><br>Key Skills &amp; Competencies<p><b>Competency Area</b></p><br><br><p><b>Capability Requirements</b></p><br><br><p><b>Programme Leadership: IT</b> programme governance, multi-workstream delivery, executive reporting, delivery assurance and stakeholder alignment</p><br><br><p><b>PMO &amp; Project Controls: Integrated</b> planning, RAID management, dependency tracking, change control, benefits tracking, project dashboards and governance forums</p><br><br><p><b>Oil &amp; Gas Operations: Technology</b> delivery across field operations, production sites, remote locations, maintenance support and wider operational environments</p><br><br><p><b>IT Integration: Infrastructure</b>, network, cloud, end-user services, field connectivity, enterprise applications and service transition planning</p><br><br><p><b>Vendor &amp; Commercial Delivery:</b>Vendor governance, procurement support, contract coordination, service order tracking, supplier performance and delivery acceptance</p><br><br><p><b>Operational Readiness:</b>Cutover planning, mobilization, handover, support model design, service readiness and transition to operations</p><br><br><p><b>Risk &amp; Compliance:</b>Project risk management, cyber security coordination, business continuity, disaster recovery and compliance alignment</p><br><br>Key ResponsibilitiesProgramme Leadership &amp; Delivery Governance<ul><li>Lead IT programmes and strategic technology initiatives across oil and gas field operations, production facilities, corporate environments and wider business operations.</li><li>Establish programme governance, delivery cadence, reporting standards and escalation routes across multiple projects and workstreams.</li><li>Maintain integrated delivery plans covering milestones, dependencies, risks, issues, actions, decisions, resourcing and budget considerations.</li><li>Provide senior-level reporting to leadership and client stakeholders, including delivery status, critical path risks, decisions required and recovery actions.</li></ul>PMO, Project Controls &amp; Assurance<ul><li>Develop and manage PMO-type frameworks including project charters, delivery dashboards, RAID logs, action trackers, change controls, dependency registers and benefits tracking.</li><li>Ensure consistent project management discipline across infrastructure, service transition, application, cyber security and digital delivery initiatives.</li><li>Drive project assurance reviews to confirm scope, schedule, cost, quality, risk, operational readiness and stakeholder acceptance criteria.</li><li>Support governance forums, steering committees and working groups with clear agendas, minutes, decision logs and follow-up actions.</li></ul>IT Integration &amp; Operations Management<ul><li>Lead integration of IT infrastructure, networks, cloud services, end-user computing, field connectivity and operational support services into a cohesive delivery and support model.</li><li>Coordinate technology deployment across remote oilfield sites, production facilities, camps, offices, warehouses and operational support locations.</li><li>Ensure IT services are designed and transitioned into operations with appropriate support processes, service ownership, monitoring, documentation and escalation paths.</li><li>Align IT delivery with operations, maintenance, engineering, HSE and business priorities to minimize disruption and support reliable field performance.</li></ul>Oil &amp; Gas and Wider Operations Technology Delivery<ul><li>Support technology planning and delivery for field operations, production support, maintenance execution, logistics, security, camp operations and wider industrial environments.</li><li>Coordinate deployment of ruggedized field IT, communications, surveillance, access control, industrial Wi-Fi, network connectivity and operational technology-adjacent systems.</li><li>Work with operations teams to define practical requirements, manage site constraints and deliver solutions suitable for remote, high-availability and safety-critical environments.</li><li>Support operational readiness, cutover planning and handover for new facilities, brownfield enhancements and transition activities.</li></ul>Vendor, Procurement &amp; Stakeholder Management<ul><li>Manage delivery interfaces with vendors, system integrators, service providers and technology partners including Huawei, ZTE, CCTV, access control, network and cloud suppliers.</li><li>Support procurement, service order development, technical evaluation, delivery acceptance and contract performance monitoring.</li><li>Coordinate cross-functional stakeholders across IT, IM, Digital, Cyber Security, Operations, Maintenance, Engineering, Procurement and client teams.</li><li>Resolve delivery blockers through structured escalation, commercial coordination and clear ownership of actions.</li></ul>Risk, Cyber Security &amp; Business Continuity<ul><li>Ensure project delivery incorporates cyber security, data protection, resilience, backup, disaster recovery and business continuity requirements from the outset.</li><li>Maintain visibility of programme and operational risks, ensuring mitigation plans are documented, owned and progressed.</li><li>Coordinate with cyber security teams to ensure infrastructure, remote access, vendor connectivity and operational systems are reviewed and controlled.</li><li>Support incident response, recovery planning and service continuity arrangements for critical IT and operational support systems.</li></ul>Team Leadership &amp; Capability Development<ul><li>Lead cross-functional IT delivery teams, coordinators, engineers, vendors and support resources to deliver agreed programme and operational outcomes.</li><li>Coach team members in project management discipline, delivery reporting, stakeholder communication and operational support expectations.</li><li>Promote a structured delivery culture focused on accountability, transparency, measurable progress and continuous improvement.</li><li>Support local capability development and knowledge transfer through documentation, mentoring and structured handover activities.</li></ul>Education, Certifications &amp; Professional DevelopmentEducation<ul><li>Bachelor degree in Information Technology, Computer Science, Engineering, Business Systems, Project Management or equivalent relevant experience.</li></ul>Preferred Certifications<ul><li>PMP, PRINCE2 Practitioner, MSP, AgilePM, Scrum Master or equivalent programme / project management certification.</li><li>ITIL Foundation or higher, with practical service transition and IT operations experience.</li><li>Microsoft Azure, Cisco, Huawei, ZTE, cloud, infrastructure or networking certifications would be advantageous.</li><li>Cyber security, business continuity or risk management certifications would be advantageous.</li></ul>Technical Proficiencies<ul><li>Project and PMO tools: Microsoft Project, Jira, Azure DevOps, Primavera P6, Power BI, Excel dashboards and SharePoint action tracking.</li><li>Technology domains: networks, servers, cloud, end-user computing, field connectivity, CCTV, access control, industrial Wi-Fi and SCADA-adjacent infrastructure.</li><li>Vendor platforms: Cisco, Huawei, ZTE, Microsoft, VMware, Azure, AWS, Alibaba Cloud and common oilfield technology ecosystems.</li></ul>Suggested KPIs<p><b>KPI Area/ Measure /Target Intent</b></p><br><br><p>Programme Delivery</p><br><br><p>Milestones delivered against approved baseline</p><br><br><p>Improve predictability and delivery confidence</p><br><br><p>PMO Control</p><br><br><p>RAID items, actions and decisions tracked to closure</p><br><br><p>Strengthen governance and accountability</p><br><br><p>Operational Readiness</p><br><br><p>Services transitioned with approved support model and documentation</p><br><br><p>Reduce post-go-live instability</p><br><br><p>Stakeholder Management</p><br><br><p>Leadership reporting, decision papers and governance forums delivered on schedule</p><br><br><p>Improve alignment and timely decision-making</p><br><br><p>Vendor Performance</p><br><br><p>Supplier deliverables accepted against scope, quality and schedule</p><br><br><p>Increase vendor accountability and delivery assurance</p><br><br><p>Risk Reduction</p><br><br><p>High-priority delivery and operational risks mitigated</p><br><br><p>Protect service continuity and field operations</p><br><br>Languages<ul><li>English: Fluent</li><li>Arabic: Advantageous</li></ul><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Role Purpose <br> <p><span>Zain Iraq is actively recruiting to hire a&nbsp;</span><span>BI Senior Data Scientist </span><span>who is&nbsp;responsible </span><span>of customer analytics unit activities including&nbsp; contribution to advanced analytics roadmap, liaising with departments in prioritization of business requirements, developing and implementing advanced analytics models,&nbsp; proactively defining areas for data science initiatives,&nbsp; supervising and managing&nbsp; data science projects, managing implementation and maintenance of used analytical models.&nbsp; ( segmentation, proactive churn model, big data use cases)</span></p><br> <br> <br><br> Responsibilities <br> <ul><li><p><span>Applies advanced statistical and predictive modeling and machine learning techniques to design, build, maintain, and improve on business decisions including commercial, finance , technical and for other core functions.</span></p><br></li><li><p><span>Works with business stakeholders to identify the business requirements and the expected outcome. Models and frames business scenarios that are meaningful and which impact on critical business processes and/or decisions.</span></p><br></li><li><p><span>Leads discovery processes with business stakeholders to identify the business requirements and the expected outcome.</span></p><br></li><li><p><span>Identifies what data is available and relevant, including internal and external data sources.</span></p><br></li><li><p><span>Makes strategic recommendations on data collection, integration, and retention requirements incorporating business requirements and knowledge of best practices.</span></p><br></li><li><p><span>Solves client analytics problems and communicates results and methodologies.</span></p><br></li><li><p><span>Employs the appropriate algorithm by using data mining solution packages to discover patterns and validates analysis by comparing appropriate samples.</span></p><br></li><li><p><span>Develops innovative and effective approaches to solve clients' analytics problems and communicates results and methodologies.</span></p><br></li><li><p><span>Presents and depicts the rationale of their findings in easy-to-understand terms for the business, contradicting common belief, if needed.</span></p><br></li><li><p><span>Communicates and works with business subject matter experts and organizational leadership.</span></p><br></li><li><p><span>Provides on-going tracking and monitoring of performance of decision systems and statistical models. Leads the design and deployment of enhancements and fixes to implemented models as needed.</span></p><br></li><li><p><span>Utilize AI technologies to support business objectives through data-driven insights and automation.</span></p><br></li></ul> <br> <br><br> Education, Experience and Competencies <br> <p><b><span>Education</span></b></p><br><ul><li><p><span>Bachelor degree in IT, computer science or related fields</span></p><br></li><li><p><span>BSC or above in a relevant field such as Computer Science, Data Science, Mathematics, econometrics, or related disciplines.</span></p><br></li><li><p><span>Machine Learning: Solid understanding of supervised &amp; unsupervised, or reinforcement learning techniques.</span></p><br></li><li><p><span>Deep Learning: Proficient in neural network architectures and frameworks such as PyTorch.</span></p><br></li><li><p><span>LLMs &amp; NLP (Preferable experience): Hands-on experience with NLP technique and familiarity with transformer-based models.</span></p><br></li><li><p><span>Causal Inference (Preferable experience): Familiarity with causal modeling techniques</span></p><br></li><li><p><span>Programming: Proficiency in SQL or Python and familiarity with ML libraries.</span><span>Bachelor’s degree in an IT-related field or equivalent</span></p><br></li></ul><p><b><span>Experience</span></b></p><br><ul><li><p><span>4–6 years in data science or ML roles.</span></p><br></li></ul><p><b><span>Competencies</span></b></p><br><p><i><span>Behavioral</span></i></p><br><ul><li><p><span>Achievement Driven</span></p><br></li><li><p><span>Integrity</span></p><br></li><li><p><span>Teamwork</span></p><br></li><li><p><span>Information Seeking</span></p><br></li></ul><p><span>Technical</span></p><br><ul><li><p><span>Oral and Written Communication</span></p><br></li><li><p><span>Financial Management</span></p><br></li><li><p><span>Project / Program Management</span></p><br></li><li><p><span>Business modelling and Analysis</span></p><br></li><li><p><span>Strategic Planning and Thinking</span></p><br></li><li><p><span>Sales Management</span></p><br></li><li><p><span>Technology Application</span></p><br></li><li><p><span>Performance Management</span></p><br></li><li><p><span>IT Business Analysis</span></p><br></li></ul><p><span>IDE Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: 1) Operational Management • Lead daily operations of the Agent Operations &amp; VAS teams.<br> • Ensure proper execution of SOPs, processes, and policies across the department.<br> • Assign priorities and balance workload between the two teams based on business urgency.<br> 2) Performance Monitoring &amp; KPI Management • Establish, track and analyze KPIs related to agent productivity, liquidity, VAS usage and service quality.<br> • Prepare weekly/monthly dashboards and insights for senior management.<br> • Identify performance gaps and implement corrective actions.<br> 3) People Leadership • Mentor, coach and develop team members to improve skills, efficiency and ownership.<br> • Manage workload distribution, performance reviews, target setting and capability building.<br> • Maintain a high-performance, disciplined, accountable culture.<br> 4) Process &amp; Quality Improvement • Identify operational pain points and drive continuous improvement initiatives.<br> • Standardize best practices, documentation and training materials.<br> • Support digitalization initiatives that simplify operational flows (e.<br>g., VAS activation, task automation).<br> 6) Cross-Functional Coordination • Work closely with IT, Risk, Compliance, Product, and Business to support service enhancements and new rollouts.<br> • Ensure smooth market readiness for new VAS features and agent operational changes.<br> 7) Stakeholder Management • Manage escalations from agents and internal stakeholders with structured root-cause resolution.<br> • Communicate updates clearly and ensure field teams understand new policies &amp; commissions.<br> · Bachelor's degree.<br> · Minimum 5 years of experience in operations, sales operations, channel management, or fintech service management.<br> · Minimum 2 years of experience in leading teams or managing supervisors.<br> · Experience in digital payments, e-wallet services, banking services, or FinTech is strongly preferred.<br> · Familiarity with performance dashboards, reporting tools, and KPI frameworks.<br> · Strong knowledge of agent network structures, commission models, and field operations execution.<br> · Expert in SQL, Microsoft, and Google functions.<br> · Language Arabic – Fluent, English – Good level (written and verbal</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Title:</b></p><br><br>Information Management Head<br><br><p><b>"Belong, Connect, Grow, with KBR!</b></p><br><br><br><p><b>The KBR team of teams delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals.</b></p><br><br><p><b>KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets."</b></p><br><br><br><p><b>Role: </b>Information Management (IM) Head</p><br><br><p><b>Rotation: </b>28/28</p><br><br><br><p><b>Key Responsibilities</b></p><br><br><br><p>The Information Management (IM) Head is responsible for assisting the IM Manager in leading the delivery, governance, and continuous improvement of information management services supporting business operations.</p><br><br><p>This includes but is not limited to:</p><br><br><ul><li>Lead, manage, and develop the DMG team to ensure effective delivery of information management and IT services.</li><li>Set team objectives, priorities, and performance expectations aligned with business goals.</li><li>Monitor workload distribution, resource allocation, and service delivery performance.</li><li>Provide coaching, mentoring, and professional development opportunities for team members.</li><li>Conduct performance reviews and support talent development initiatives.</li><li>procedures.</li><li>Coordinate with business stakeholders and IT service providers to address operational and strategic requirements.</li><li>Develop and implement information management strategies, standards, and processes.</li><li>Ensure data integrity, quality, security, and accessibility across the organization.</li><li>Maintain compliance with corporate, regulatory, and information governance requirements.</li><li>Support data retention, classification, and records management policies</li><li>Lead the delivery and support of IM services to business users.</li><li>Ensure service levels meet agreed business requirements and performance targets.</li><li>Act as the escalation point for critical IM issues.</li></ul><br><p><b>Qualifications</b></p><br><br><ul><li>Bachelor’s degree in related discipline.</li><li>Significant experience in information management, operations, infrastructure support.</li></ul><br><p><b>Experience</b></p><br><br><p>10+ Years in similar position</p><br><br><br><p><b>Technical Skills</b></p><br><br><ul><li>Project Information Systems (PIM, EDMS, Data Warehousing)</li><li>Digital Delivery Platforms (2D/3D CAD, BIM, Collaboration Tools)</li><li>Cloud Platforms (Azure, AWS, Google Cloud)</li><li>Cybersecurity &amp; Compliance (CUI, ISO 19650)</li><li>Process Optimization &amp; Change Management</li><li>Advanced Excel, Power BI, and Reporting Tools</li><li>IT Infrastructure &amp; Networking (basic understanding)</li><li>SCADA &amp; Industrial Automation Systems (for oil &amp; gas projects)</li><li>Project Management Software (MS Project, Primavera, Jira)</li></ul><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Title:</b></p><br><br>SAP Operations Manager-Onsite<br><br><p><b>SAP Operations Manager: </b><i>Majnoon Oil Field, Iraq | IM / IT Operations</i></p><br><br><p><b>Role Title: </b>SAP Operations Manager</p><br><br><p><b>Location: </b>Majnoon Oil Field, Iraq</p><br><br><p><b>Function: </b>IM / IT Operations</p><br><br><p><b>Role Type: </b>Site-based operational leadership</p><br><br><p><b>Reports To: </b>IM &amp; IT Leadership</p><br><br><p><b>Team Scope: </b>Small site-based SAP support team</p><br><br><p><b>Preferred Profile: </b>Iraqi national; fluent English and Arabic preferred</p><br><br><p><b>Additional Language: </b>Chinese advantageous</p><br><br>Preface<p>We are seeking an experienced SAP Operations Manager to lead a small SAP team at the Majnoon Oil Field and ensure reliable, controlled, and business-aligned SAP operations. The role is critical to maintaining operational continuity across procurement, inventory, maintenance, finance, compliance, reporting, and wider field execution activities.</p><br><br><p>SAP is a core business platform for Majnoon. It enables structured procurement, material availability, maintenance execution, financial control, approvals, compliance visibility, and management reporting. The SAP Operations Manager will ensure that SAP remains stable, usable, properly governed, and aligned with practical oil and gas workflows.</p><br><br>Professional Summary<p>The ideal candidate will have more than 10 years of SAP experience, strong site-facing operational discipline, and proven ability to lead a compact support team in a complex industrial environment. The individual must be able to manage incidents, prioritize business-critical issues, coordinate with corporate SAP and vendor teams, improve user adoption, and maintain strong governance over access, licensing, data quality, and process compliance.</p><br><br>Core Competencies<ul><li>SAP operations leadership across SAP ECC and/or S/4HANA environments.</li><li>Strong practical understanding of SAP MM, SAP PM, and SAP FI/CO processes.</li><li>Oil and gas field process understanding, including maintenance, procurement, materials, cost control, approval of workflows, and operational reporting.</li><li>Team leadership, work prioritization, coaching, knowledge transfer, and performance management.</li><li>Incident, problem, change, access, licence, and escalation management within an ITIL-aligned support model.</li><li>Data integrity, master data governance, compliance with evidence, and audit readiness.</li><li>Clear communication with operations, maintenance, procurement, finance, compliance, IT, vendors, and client stakeholders.</li></ul>Key Responsibilities<ul><li>Manage day-to-day SAP operations for site-based oil and gas activities, ensuring system availability, stable support, and timely issue resolution.</li><li>Lead the SAP team, allocate work, manage priorities, monitor performance, coach team members, and ensure appropriate support coverage.</li><li>Act as the primary site interface between SAP users, IM / IT leadership, corporate SAP support, vendors, and business process owners.</li><li>Ensure SAP issues are logged, prioritized, investigated, escalated, and closed in line with agreed service levels and operational impact.</li><li>Support SAP user access management, role changes, approval evidence, licence oversight, and segregation of duties considerations.</li><li>Coordinate SAP process alignment with field workflows, reducing workarounds, duplicate data entry, manual reconciliation, and recurring user errors.</li><li>Support onboarding and training for new SAP users, approvers, planners, warehouse teams, finance users, and operational stakeholders.</li><li>Prepare concise leadership reporting covering SAP performance, critical issues, blockers, risks, recurring problems, and improvement actions.</li><li>Maintain and improve SAP operational procedures, support guides, escalation routes, user instructions, and knowledge transfer materials.</li><li>Support integration of SAP with relevant site systems, reporting tools, interfaces, and third-party applications where required.</li></ul>SAP Module and Process Coverage<p><b>Confirmed Core Module Focus</b></p><br><br><p>The current SAP Operations Manager role profile references SAP ECC / S/4HANA operations and the core modules SAP MM, SAP PM, and SAP FI/CO. These are therefore treated as the core module requirements for enhanced specification.</p><br><br>SAP MM - Materials Management<ul><li>Procurement, purchase requisitions, purchase orders, goods receipt, vendor coordination, inventory visibility, warehouse support, and material master data.</li><li>Operational relevance: supports spares availability, field procurement, stock control, materials traceability, and avoidance of operational delays.</li></ul>SAP PM - Plant Maintenance<ul><li>Maintenance notifications, work orders, equipment structures, functional locations, asset history, maintenance planning, and execution support.</li><li>Operational relevance: supports asset reliability, corrective maintenance, planned maintenance, equipment availability, and operational continuity.</li></ul>SAP FI/CO - Finance and Controlling<ul><li>Cost centers, internal orders, financial postings, cost capture, approvals, cost reporting, and compliance with finance and control requirements.</li><li>Operational relevance: enables transparent cost control, expenditure governance, budget alignment, and reliable financial reporting for operations.</li></ul>Related SAP and Integration Areas - Where Applicable<ul><li>SAP PS or project controls integration for WBS structures, commitments, project cost visibility, and finance/procurement alignment.</li><li>SAP HCM, time-writing, or workforce charging interfaces where locally used for labour capture, working time approval, or cost recovery.</li><li>SAP Basis, security, authorization, licensing, transport, monitoring, and technical escalation coordination.</li><li>SAP reporting, data extracts, interfaces, dashboards, and integration points used to improve operational visibility and reduce manual reconciliation.</li></ul>Required Experience<ul><li>Minimum 10 years of SAP experience, including operational support, functional support, SAP service delivery, or SAP team leadership responsibility.</li><li>Experience supporting SAP in oil and gas, energy, engineering, construction, utilities, industrial operations, or comparable large-scale operational environments.</li><li>Proven leadership of small technical or functional teams, including workload planning, performance monitoring, coaching, and service prioritization.</li><li>Strong experience with SAP incident management, problem management, access support, change coordination, escalation management, and service reporting.</li><li>Ability to convert user issues and operational pain points into clear SAP support actions, escalation packs, process improvements, or training interventions.</li><li>Experience working with Finance, Procurement, Supply Chain, Warehouse, Maintenance, Operations, Project Controls, HR/time-writing, Compliance, and IT stakeholders.</li></ul>Technical Skills<ul><li>SAP ECC and/or SAP S/4HANA operations experience.</li><li>Working knowledge of SAP MM, PM, and FI/CO modules and their operational dependencies.</li><li>Awareness of SAP Basis, authorizations, roles, user access, licence administration, interfaces, monitoring, and transport coordination.</li><li>Understanding of SAP HANA and/or Oracle database concepts, performance monitoring, reporting extracts, and basic troubleshooting.</li><li>General IT infrastructure, endpoint, network, and service management awareness sufficient to coordinate cross-IT issue resolution.</li><li>Strong MS Office and reporting capability, including issue trackers, service dashboards, action logs, operational reports, and leadership summaries.</li></ul>Certifications<ul><li>SAP Certified Application Associate in a relevant module such as MM, PM, FI/CO, S/4HANA, or SAP business process integration preferred.</li><li>ITIL Foundation or equivalent service management certification advantageous.</li><li>Oil and gas safety, site induction, or industrial operations safety training preferred.</li><li>Project management or team leadership certification is advantageous where the candidate has broader service improvement responsibilities.</li></ul>Languages<ul><li>English: fluent business and technical communication required.</li><li>Arabic: native or fluent capability preferred.</li><li>Chinese: Advantageous</li></ul>KPIs and Success Measures<ul><li>Maintain SAP system availability in line with agreed operational service levels, with target uptime of 99.9 percent where technically achievable.</li><li>Ensure critical SAP incidents are acknowledged, prioritized, escalated, and progressed within agreed SLA targets.</li><li>Maintain controlled user access, approval evidence, licence oversight, and compliance readiness.</li><li>Deliver monthly SAP operations reporting covering performance, risks, blockers, open actions, recurring issues, and improvement progress.</li><li>Improve SAP team capability through documented procedures, coaching, cross-training, and knowledge transfer.</li><li>Reduce repeat issues, avoidable workarounds, data quality defects, and manual reconciliation activities through targeted improvement actions.</li></ul>Reporting Structure<ul><li>Reports directly to the Site IT Manager / IM &amp; IT leadership.</li><li>Works closely with Operations and Maintenance stakeholders to ensure SAP supports practical field execution requirements.</li><li>Coordinates with Corporate SAP functional and technical teams for escalations, enhancements, access issues, system updates, and specialist support.</li><li>Collaborates with Finance, Procurement, Supply Chain, Compliance, Project Controls, HR/time-writing, vendors, and external support providers as required.</li></ul>Preferred Candidate Profile<p>The preferred candidate will combine SAP functional awareness, disciplined service management, and practical oilfield delivery experience. They should be comfortable working directly with users, challenging poor data or weak process discipline, supporting operational priorities, and communicating clearly with leadership. The candidate should be capable of stabilizing daily SAP operations while strengthening local capability, improving documentation, and reducing dependency on informal support arrangements.</p><br><br><br><br><br> </div>

<p><h4>Preface</h4> <p>This document outlines the job specification for the IT Support Lead role. The role is junior to the IT Support Manager and is responsible for leading front-line IT support activities within a site-based oil & gas operational environment, ensuring reliable day-to-day IT services and effective user support.</p> <h4>Professional summary</h4> <p>The IT Support Lead typically has 3–5 years of experience in IT operations or service support, preferably within oil & gas or industrial environments. The role focuses on coordinating daily IT support activities, supervising technicians, resolving incidents, and acting as the primary escalation point to the IT Support Manager.</p> <h4>Core competencies</h4> <ul> <li>IT service desk & end-user support</li> <li>Incident, request & problem coordination</li> <li>Basic network & systems support</li> <li>IT security awareness & compliance</li> <li>Vendor & contractor coordination</li> <li>Asset & access management</li> <li>ITIL-based service operations</li> </ul> <h4>Key responsibilities</h4> <ul> <li>Coordinate day-to-day IT support activities for site users.</li> <li>Provide hands-on support for desktops, laptops, peripherals, and standard applications.</li> <li>Log, track, and resolve incidents and service requests in line with SLAs.</li> <li>Escalate complex or high-impact issues to the IT Support Manager as required.</li> <li>Support basic server, network, and application troubleshooting activities.</li> <li>Ensure compliance with IT security, access control, and acceptable use policies.</li> <li>Coordinate with vendors and third-party support teams for issue resolution.</li> <li>Maintain accurate IT asset, access, and support documentation.</li> <li>Support IT onboarding, inductions, and user awareness activities.</li> </ul> <h4>Technical skills</h4> <ul> <li>Windows desktop and basic server administration</li> <li>Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)</li> <li>Basic networking concepts (LAN, Wi-Fi, VPN)</li> <li>Endpoint security and antivirus tools</li> <li>ITSM / service desk tools</li> </ul> <h4>Certifications</h4> <ul> <li>ITIL Foundation (preferred)</li> <li>Microsoft or equivalent technical certifications (desirable)</li> <li>Relevant site HSE or safety certifications</li> </ul> <h4>Key performance indicators (KPIs)</h4> <ul> <li>Incident and request resolution within agreed SLA targets.</li> <li>User satisfaction with IT support services.</li> <li>Accuracy and completeness of IT asset and access records.</li> <li>Compliance with IT security and site policies.</li> </ul> <h4>Reporting structure</h4> <p>Reports directly to the IT Support Manager and works closely with IT Infrastructure, Applications, IM, and Cyber Security teams to support site operations.</p></p><p></p>

<p>Job Profile _ The Manager – Information Technology Infrastructure (IT) will be responsible for providing IT support to the business, covering both infrastructure and applications, within the respective country. Additionally, the role includes managing regional rollouts, facilities management services (FMS), application coordination, IT operations, and more.</p><br><p>Job Description</p><ul><li><p>Provide comprehensive infrastructure and application support for the region.</p></li><li><p>Deliver support analysis with optimal solutions to enhance efficiency.</p></li><li><p>Ensure the highest uptime for IT infrastructure.</p></li><li><p>Oversee the support and delivery of software solutions for the region.</p></li><li><p>Manage various IT and business projects from inception to completion.</p></li><li><p>Handle relationships and negotiations with IT vendors.</p></li><li><p>Prepare and track IT and project budgets.</p></li><li><p>Monitor and control regional IT budgets, ensuring cost-effectiveness while maintaining service standards.</p></li><li><p>Enforce IT policies and governance.</p></li><li><p>Oversee audits, quality assurance, and documentation within the corporate IT function.</p></li><li><p>Manage internal reporting and documentation.</p></li><li><p>Provide support and manage internal client relationships.</p></li><li><p>Coordinate with the central IT team for procurement and implementation of IT resources.</p></li></ul><p>Environment, Social and Governance</p><ul><li><p>Judicious use of natural resources.</p></li><li><p>Adhere to the organisation's environment, health, and safety policies, objectives, and guidelines.</p></li></ul><p>Anti Bribery Management Systems (ABMS)</p><ul><li><p>Follow the ABMS roles and responsibilities details as prescribed on the ABMS manual.</p></li></ul><p>a. Understanding of ethical standards and the importance of integrity in business practices.</p><p>b. Ability to identify and evaluate risks related to bribery in various business contexts. For more detailed explanation, follow the ABMS manual.</p><p><strong>Desired Candidate Profile</strong></p><p>Education</p><ul><li><p>Bachelor’s degree in Engineering - Information Technology /Master’s in Computer Application or global equivalent degree/Post graduate (MBA) or global equivalent degree.</p></li><li><p>Technical certifications in IT (e.g., GNIIT, Microsoft, Cisco, SUN, etc.).</p></li></ul><p>Experience</p><ul><li><p>7-10 years of experience in work experience in the field of Information Technology, with a minimum of 2 years in a supervisory role.</p></li><li><p>Must have experience in the installation and configuration of Windows Server 2003.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking an Information &amp; Telecom Manager who will define and implement the IT strategy and roadmap aligned with business needs.</p><ul><li>Define and implement the IT strategy and roadmap aligned with business objectives.</li><li>Manage IT budgets, infrastructure, systems, telecommunications, and service delivery.</li><li>Ensure secure, reliable, and cost-effective IT operations and business continuity.</li><li>Lead cybersecurity, IT risk management, compliance, and data protection initiatives.</li><li>Manage IT vendors, contracts, and service performance.</li><li>Oversee IT projects, digital transformation, and technology adoption.</li><li>Lead and develop a high-performing IT team and act as escalation point for critical issues.</li><li>Collaborate with internal stakeholders, HQ IT teams, and external providers in a complex operational environment.</li><li>Ensure strict confidentiality and security of IT systems, infrastructure, and business data.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Requirements</p><ul><li>Degree in IT, Engineering, or an equivalent field.</li><li>10–15 years of experience in IT and telecommunications leadership roles.</li><li>Strong expertise in IT infrastructure, telecommunications, and cybersecurity.</li><li>Proven experience managing large-scale IT environments and budgets.</li><li>Strong background in IT project and portfolio management.</li><li>Strong leadership, team management, and decision-making skills.</li><li>Ability to operate effectively in complex and fast-evolving environments.</li><li>Experience in multinational organizations or large-scale project environments.</li><li>Exposure to global IT governance frameworks and HQ environments.</li></ul><p>Fluent in English and Arabic (mandatory); French is an advantage.</p></div>

<p>Role Overview :</p><ul><li><p>The Deputy Manager Information Technology (IT) will be responsible for leading and overseeing all aspects of IT application development and support for designated regions or projects. Additionally, this role entails managing IT budgets strategically to ensure cost-effectiveness while maintaining a high standard of service.</p></li></ul><p><br></p><p>Job Responsibilities :</p><br><p>Leadership and Team Management</p><ul><li><p>Provide overall leadership for the IT applications team, including administrative functions, performance evaluations, and team management.</p></li><li><p>Manage client (internal) and stakeholder relationships, both internally and externally.</p></li><li><p>Manage vendor relationships, including SLA management and vendor engagement.</p></li></ul><p>Project and Budget Management</p><ul><li><p>Lead project management for IT and business initiatives, overseeing time, cost, and resource allocation.</p></li><li><p>Communicate any project slippage or issues to stakeholders promptly.</p></li><li><p>Prepare and track IT and project budgets.</p></li><li><p>Implement and enforce IT governance policies.</p></li></ul><p>Application and Product Development</p><ul><li><p>Ensure maximum application uptime by collaborating with IT stakeholders.</p></li><li><p>Document application deployments and share key learnings with vendors and end-users for continuous improvement.</p></li><li><p>Contribute to product development initiatives.</p></li><li><p>Identify key issues and develop appropriate solutions.</p></li></ul><p>Environment, Social & Governance</p><ul><li><p>Promote judicious use of natural resources.</p></li><li><p>Adhere to the organisation's environment, health, and safety policies, objectives, and guidelines.</p></li></ul><p>Anti Bribery Management Systems (ABMS)</p><ul><li><p>Follow the ABMS roles and responsibilities details as prescribed on the ABMS manual.</p></li><li><p>Understanding of ethical standards and the importance of integrity in business practices.</p></li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualification and Experience</strong></p><p>Education</p><ul><li><p>Graduate/postgraduate degree in IT, Information Systems, or related field.</p></li></ul><p>Experience</p><ul><li><p>2-5 years of progressive experience in Information Technology.</p></li><li><p>Familiarity with Internet Technologies and online applications.</p></li><li><p>Demonstrated ability to analyse business requirements and develop effective technology solutions.</p></li></ul><p><br></p>

<p>The IT Associate supports the bank's technology operations, systems, infrastructure, and information security to ensure reliable, secure, and efficient banking services. The role assists in maintain IT systems, resolving technical issues, implementing security controls, and ensuring compliance with bank's IT policies and regulatory requirements. May work in areas such as: Cards, System Administration, Network &amp; security Engineering, IT Governance, and IT Security &amp; Access Management.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in information Technology , Computre Science, Computer Engineering, Network Engineering, Cybersecurity, or a related field.</li><li>1-3 years of relevant IT experience.</li><li>Good analytical, troubleshooting, and problem-solving skills.</li><li>Good communication and teamwork skills.</li></ul>

<p><br></p><p>Role Purpose Zain Iraq actively recruiting to hire a IT Service Layer Integration Senior Specialist who are responsible for overseeing the implementation of the IT operations, such as planning, procuring applications and supporting installation, to ensure that the highest standards of technology services are available to achieve the overall objectives of ZAIN IQ and ensure efficiency of the processes and operations. The job holders might also assess risks to IT security, evaluate potential solutions and propose clear plans and procedures for achieving a secure IT environment, and contribute to the creation of plans whereby known and potential risks can be managed and eliminated.</p><p>Responsibilities</p><ul><li>Collect and analyze business and technical requirements from stakeholders.</li><li>Translate requirements into detailed technical specifications for integration solutions.</li><li>Design service architecture and interface requirements for integration.</li><li>Develop scripts and configurations at application and database levels.</li><li>Ensure alignment with enterprise architecture principles and standards.</li><li>Handle day-to-day operations of service layer integration systems.</li><li>Provide L1, L2, and L3 support :</li><li>L1 : Initial troubleshooting and incident logging.</li><li>L2 : Advanced issue resolution and configuration fixes.</li><li>L3 : Complex problem-solving and vendor coordination.</li><li>Ensure timely escalation and resolution of incidents.</li><li>Design and execute test cases and scenarios for integration components.</li><li>Perform unit, integration, and system testing to validate functionality.</li><li>Ensure defects are tracked, resolved, and documented according to release schedules.</li><li>Continuously monitor system health, performance, and capacity.</li><li>Generate daily, weekly, and monthly reports on service performance, incidents, and KPIs.</li><li>Provide proactive alerts and recommendations for optimization.</li><li>Maintain updated technical documentation for all integration processes.</li><li>Ensure compliance with security, data privacy, and regulatory standards.</li><li>Identify opportunities for automation and optimization in integration workflows.</li><li>Research emerging technologies (e.g., microservices, API gateways, cloud-native integration) and recommend enhancements.</li><li>Manage end-to-end implementation of integration solutions.</li><li>Coordinate with vendors and internal teams for smooth deployment.</li><li>Oversee release management, including building release packages and scheduling.</li></ul><p>Education, Experience and Competencies</p><p>Education</p><ul><li>Bachelor s degree in IT, computer science or related fields</li></ul><p>Experience</p><ul><li>2-3 years of experience in the Laravel framework.</li><li>Good understanding of SQL queries and database design.</li><li>Good experience in jQuery, Bootstrap.</li><li>Proficient in using Linux.</li><li>Basic understanding of a web server (such as nginx).</li><li>Basic understanding of networking.</li></ul><p>Competencies</p><p>Behavioral</p><ul><li>Achievement Driven</li><li>Information Seeking</li><li>Problem Solving and Creativity</li><li>Relationship Building</li><li>Initiative</li></ul><p>Technical</p><ul><li>Oral &amp; Written Communication</li><li>Managing Information</li><li>Technology Application</li><li>IT User Support</li><li>IT Business Analysis</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Education</p><ul><li>Bachelor s degree in IT, computer science or related fields</li></ul><p>Experience</p><ul><li>2-3 years of experience in the Laravel framework.</li><li>Good understanding of SQL queries and database design.</li><li>Good experience in jQuery, Bootstrap.</li><li>Proficient in using Linux.</li><li>Basic understanding of a web server (such as nginx).</li><li>Basic understanding of networking.</li></ul><p>Competencies</p><p>Behavioral</p><ul><li>Achievement Driven</li><li>Information Seeking</li><li>Problem Solving and Creativity</li><li>Relationship Building</li><li>Initiative</li></ul><p>Technical</p><ul><li>Oral &amp; Written Communication</li><li>Managing Information</li><li>Technology Application</li><li>IT User Support</li><li>IT Business Analysis</li></ul><p>IDE Competency</p><ul><li>Courage to Engage</li><li>Addressing Bias</li><li><br></li></ul>

<p><h4>Role purpose</h4> <p>Provide senior leadership for IT integration, operations readiness and technology delivery across oil and gas and wider operational environments. The role has a strong bias towards IT programme and project management, PMO governance, delivery assurance, stakeholder alignment, vendor coordination and the controlled transition of technology services into steady-state operations.</p> <h4>Role summary</h4> <p><strong>Position title:</strong> IT Infrastructure / PMO Manager<br> <strong>Function:</strong> IT / IM / Digital Delivery / Operations Support<br> <strong>Primary focus:</strong> IT programme leadership, project delivery, PMO governance, operations readiness and service integration<br> <strong>Operating environment:</strong> Oil and gas field operations, production facilities, remote sites, corporate offices and wider business operations<br> <strong>Key technologies:</strong> Enterprise IT, infrastructure, networks, cloud, field connectivity, Huawei / ZTE, CCTV, access control, SCADA-adjacent systems and digital operations platforms<br> <strong>Key interfaces:</strong> Operations, Maintenance, Engineering, HSE, Procurement, Contracts, Cyber Security, Vendors, Client teams and delivery partners<br> <strong>Role level:</strong> Senior delivery and operations leadership role with programme, project and service integration accountability</p> <h4>Professional summary</h4> <p>Experienced IT Integration and Operations Manager with strong programme leadership, project management and PMO experience across complex oil and gas, industrial and wider business operations environments. Proven capability to lead multi-workstream technology delivery, infrastructure integration, operational readiness and service transition activities in challenging field and corporate settings.</p> <p>Skilled in establishing delivery governance, programme controls, project reporting, risk and issue management, dependency tracking, vendor coordination and stakeholder engagement. Able to translate business and operational requirements into structured IT delivery plans that support field productivity, operational continuity, cyber resilience and long-term service sustainability.</p> <p>Strong background in IT infrastructure, networks, cloud services, field technology integration, Chinese technology platforms such as Huawei and ZTE, CCTV and access control solutions, industrial connectivity and operations support services. Experienced in coordinating cross-functional teams and ensuring technology solutions are delivered safely, securely, on time and aligned with operational priorities.</p> <h4>Key skills & competencies</h4> <ul> <li><strong>Programme leadership:</strong> IT programme governance, multi-workstream delivery, executive reporting, delivery assurance and stakeholder alignment</li> <li><strong>PMO & project controls:</strong> Integrated planning, RAID management, dependency tracking, change control, benefits tracking, project dashboards and governance forums</li> <li><strong>Oil & gas operations:</strong> Technology delivery across field operations, production sites, remote locations, maintenance support and wider operational environments</li> <li><strong>IT integration:</strong> Infrastructure, network, cloud, end-user services, field connectivity, enterprise applications and service transition planning</li> <li><strong>Vendor & commercial delivery:</strong> Vendor governance, procurement support, contract coordination, service order tracking, supplier performance and delivery acceptance</li> <li><strong>Operational readiness:</strong> Cutover planning, mobilization, handover, support model design, service readiness and transition to operations</li> <li><strong>Risk & compliance:</strong> Project risk management, cyber security coordination, business continuity, disaster recovery and compliance alignment</li> </ul> <h4>Key responsibilities</h4> <p><strong>Programme leadership & delivery governance</strong><br> Lead IT programmes and strategic technology initiatives across oil and gas field operations, production facilities, corporate environments and wider business operations.<br> Establish programme governance, delivery cadence, reporting standards and escalation routes across multiple projects and workstreams.<br> Maintain integrated delivery plans covering milestones, dependencies, risks, issues, actions, decisions, resourcing and budget considerations.<br> Provide senior-level reporting to leadership and client stakeholders, including delivery status, critical path risks, decisions required and recovery actions.</p> <p><strong>PMO, project controls & assurance</strong><br> Develop and manage PMO-type frameworks including project charters, delivery dashboards, RAID logs, action trackers, change controls, dependency registers and benefits tracking.<br> Ensure consistent project management discipline across infrastructure, service transition, application, cyber security and digital delivery initiatives.<br> Drive project assurance reviews to confirm scope, schedule, cost, quality, risk, operational readiness and stakeholder acceptance criteria.<br> Support governance forums, steering committees and working groups with clear agendas, minutes, decision logs and follow-up actions.</p> <p><strong>IT integration & operations management</strong><br> Lead integration of IT infrastructure, networks, cloud services, end-user computing, field connectivity and operational support services into a cohesive delivery and support model.<br> Coordinate technology deployment across remote oilfield sites, production facilities, camps, offices, warehouses and operational support locations.<br> Ensure IT services are designed and transitioned into operations with appropriate support processes, service ownership, monitoring, documentation and escalation paths.<br> Align IT delivery with operations, maintenance, engineering, HSE and business priorities to minimize disruption and support reliable field performance.</p> <p><strong>Oil & gas and wider operations technology delivery</strong><br> Support technology planning and delivery for field operations, production support, maintenance execution, logistics, security, camp operations and wider industrial environments.<br> Coordinate deployment of ruggedized field IT, communications, surveillance, access control, industrial Wi-Fi, network connectivity and operational technology-adjacent systems.<br> Work with operations teams to define practical requirements, manage site constraints and deliver solutions suitable for remote, high-availability and safety-critical environments.<br> Support operational readiness, cutover planning and handover for new facilities, brownfield enhancements and transition activities.</p> <p><strong>Vendor, procurement & stakeholder management</strong><br> Manage delivery interfaces with vendors, system integrators, service providers and technology partners including Huawei, ZTE, CCTV, access control, network and cloud suppliers.<br> Support procurement, service order development, technical evaluation, delivery acceptance and contract performance monitoring.<br> Coordinate cross-functional stakeholders across IT, IM, Digital, Cyber Security, Operations, Maintenance, Engineering, Procurement and client teams.<br> Resolve delivery blockers through structured escalation, commercial coordination and clear ownership of actions.</p> <p><strong>Risk, cyber security & business continuity</strong><br> Ensure project delivery incorporates cyber security, data protection, resilience, backup, disaster recovery and business continuity requirements from the outset.<br> Maintain visibility of programme and operational risks, ensuring mitigation plans are documented, owned and progressed.<br> Coordinate with cyber security teams to ensure infrastructure, remote access, vendor connectivity and operational systems are reviewed and controlled.<br> Support incident response, recovery planning and service continuity arrangements for critical IT and operational support systems.</p> <p><strong>Team leadership & capability development</strong><br> Lead cross-functional IT delivery teams, coordinators, engineers, vendors and support resources to deliver agreed programme and operational outcomes.<br> Coach team members in project management discipline, delivery reporting, stakeholder communication and operational support expectations.<br> Promote a structured delivery culture focused on accountability, transparency, measurable progress and continuous improvement.<br> Support local capability development and knowledge transfer through documentation, mentoring and structured handover activities.</p> <h4>Education, certifications & professional development</h4> <p><strong>Education</strong><br> Bachelor degree in Information Technology, Computer Science, Engineering, Business Systems, Project Management or equivalent relevant experience.</p> <p><strong>Preferred certifications</strong><br> PMP, PRINCE2 Practitioner, MSP, AgilePM, Scrum Master or equivalent programme / project management certification.<br> ITIL Foundation or higher, with practical service transition and IT operations experience.<br> Microsoft Azure, Cisco, Huawei, ZTE, cloud, infrastructure or networking certifications would be advantageous.<br> Cyber security, business continuity or risk management certifications would be advantageous.</p> <h4>Technical proficiencies</h4> <p>Project and PMO tools: Microsoft Project, Jira, Azure DevOps, Primavera P6, Power BI, Excel dashboards and SharePoint action tracking.<br> Technology domains: networks, servers, cloud, end-user computing, field connectivity, CCTV, access control, industrial Wi-Fi and SCADA-adjacent infrastructure.<br> Vendor platforms: Cisco, Huawei, ZTE, Microsoft, VMware, Azure, AWS, Alibaba Cloud and common oilfield technology ecosystems.</p> <h4>Suggested KPIs</h4> <ul> <li><strong>Programme delivery:</strong> Milestones delivered against approved baseline – Improve predictability and delivery confidence</li> <li><strong>PMO control:</strong> RAID items, actions and decisions tracked to closure – Strengthen governance and accountability</li> <li><strong>Operational readiness:</strong> Services transitioned with approved support model and documentation – Reduce post-go-live instability</li> <li><strong>Stakeholder management:</strong> Leadership reporting, decision papers and governance forums delivered on schedule – Improve alignment and timely decision-making</li> <li><strong>Vendor performance:</strong> Supplier deliverables accepted against scope, quality and schedule – Increase vendor accountability and delivery assurance</li> <li><strong>Risk reduction:</strong> High-priority delivery and operational risks mitigated – Protect service continuity and field operations</li> </ul> <h4>Languages</h4> <p>English: Fluent<br> Arabic: Advantageous</p></p><p></p>

<p>We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry.</p> <b>Job Duties</b> <p>Under broad direction,</p> <ul> <li> Manages the IT requirements for work groups at a major office location or country.</li> <li>Responsible for "regional/local" supervision and support.</li> <li>Responsible for managing and prioritizing requests for hardware, software, systems access, and user support.</li> <li>Responsible for coordinating hardware and software installation and configuration for desktop computers, laptop computers, printers, servers, and networks.</li> <li>Reviews IT requirements to deliver the most cost- effective solutions in conformance with IT standards, policies, procedures, and best practices.</li> <li>Identifies IT opportunities to improve business or project operations.</li> <li>Leads development and implementation of effective strategies for information management and applications usage.</li> <li>Develops, reviews, and approves IT estimates.</li> <li>Acts as an escalation contact to help resolve IT service delivery and billing issues.</li> <li>Supervises others either directly or through subordinate supervisors.</li> <li>Coordinates diverse activities within a functional area.</li> <li>Interprets and applies directions originating at a higher level.</li> <li>Job role has budgetary type of accountabilities or directly impacts a revenue center's viability or its quality of service via personal contributions.</li> <li>Job role contributes directly to value creation.</li> </ul> <p> </p> <br><p><strong>Desired Candidate Profile</strong></p><p>Skills are typically acquired through completion of an undergraduate degree in related technology or business field, or equivalent work experience and 6-8 years or more experience in related IT and business processes which includes experience in IT coordination and management experience.</p>

<p><h4>About company</h4> <p>Belong, connect, grow, with KBR!<br> The KBR team delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals.<br> KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets.</p> <h4>Job description</h4> <p><strong>Job title:</strong> HSE ePTW Advisor<br> <strong>Company:</strong> KBR<br> <strong>Location:</strong> Basra Iraq<br> <strong>Employment type:</strong> Full-time, Contract<br> <strong>Rotation:</strong> 28/28<br> <strong>Required nationals:</strong> Expatriate</p> <h4>Job purpose</h4> <p>Reporting to the Senior HSE Advisor (ePTW) Lead within the HSE department, the HSE ePTW Advisor keeps the electronic Permit to Work (ePTW) system running reliably at Majnoon Oilfield. The role maintains the system in areas where it is already live and supports its rollout to new areas and departments, including the Phase 2 rollout.<br> The focus is on the technical and IT side of ePTW: system integration, data management, technical support and continuous improvement. The Advisor is the primary technical link between KBR, the ePTW service provider, internal IT teams and end users, making sure the system stays stable, scalable, compliant with HSSE standards and aligned with business objectives.</p> <h4>Job responsibilities</h4> <ul> <li>Support the development and rollout of the ePTW system across Majnoon Oilfield and ensure a smooth transition for each area brought onto the system.</li> <li>Implement, manage and track the ePTW program throughout the scope of the project.</li> <li>Take ownership of the technical aspects of the Phase 2 rollout, including requirements gathering, system configuration, testing and deployment, working with the ePTW service provider to deliver on time, within budget and in line with organizational needs.</li> <li>Lead the technical implementation and integration of the ePTW system with existing IT infrastructure, ensuring reliable data flow and system compatibility, in collaboration with internal IT teams and the ePTW service provider.</li> <li>Provide ongoing technical support for the ePTW system, troubleshoot issues and keep downtime to a minimum. Act as the primary point of contact for IT-related ePTW issues and work with the service provider to resolve technical challenges.</li> <li>Serve as the main technical liaison with the ePTW service provider, particularly during Phase 2. Oversee technical communication, monitor vendor performance and ensure the provider delivers against system requirements and SLAs.</li> <li>Manage ePTW system data to ensure integrity, security and compliance with company policies and regulatory requirements, and work with IT teams to implement robust data backup and recovery processes.</li> <li>Continuously monitor and optimize the ePTW system for performance, usability and scalability, and identify and implement improvements to functionality and user experience.</li> <li>Gather feedback from end users on system performance and usability, and develop and deliver end-user training on IT-related ePTW functionality.</li> <li>Create and maintain system documentation, including user manuals and technical guides.</li> <li>Ensure the ePTW system complies with relevant IT security standards and HSE regulations. Conduct regular system audits and work with the service provider to close any compliance gaps.</li> <li>Work closely with HSE, IT, Operations and other stakeholders to ensure the system meets the needs of all users, and provide IT input to cross-functional meetings, particularly during Phase 2.</li> <li>Provide IT expertise and guidance throughout the change process and ensure smooth adoption of new features and functionality during system upgrades.</li> <li>Produce and maintain reports on ePTW system performance, usage and compliance, and give senior management regular updates on system status, vendor performance and IT-related issues.</li> <li>Maintain clear and transparent communication between the ePTW service provider, IT teams and end users.</li> <li>Proactively identify and resolve risks that could affect system stability, security or compliance, in line with HSSE (Health, Safety, Security and Environment) standards.</li> <li>Perform other related duties as reasonably required to maintain the stability, security and compliance of the ePTW system.</li> </ul> <h4>Technical qualification & skills</h4> <ul> <li>Bachelor's degree in Information Technology, Computer Science or a related technical discipline.</li> <li>Relevant HSE qualifications.</li> <li>Minimum of 4 years' experience in a similar role with a strong IT component.</li> <li>Proven experience in the development, implementation and rollout of ePTW systems.</li> <li>Experience with enterprise production management systems and SAP, including familiarity with SAP external interfaces.</li> <li>Experience with ePTW-specific software (the ePTW service provider's platform, SAP or similar systems) is highly desirable.</li> <li>Working knowledge of HSSE legislation and field practices and procedures.</li> <li>Understanding of Control of Hazardous Energy procedures and boundary permit systems.</li> <li>Thorough understanding of oil and gas safety practices such as Confined Space Entry and Hot Work.</li> <li>Proficient in database management, particularly SQL Server.</li> <li>Familiar with browser/server (B/S) architecture systems and server management.</li> <li>Knowledge of project implementation and IT operations and maintenance (O&M) methodologies.</li> <li>Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint) and database management tools.</li> </ul> <h4>Soft skills</h4> <ul> <li>Fluent in English, written and spoken.</li> <li>Excellent communication, people management and leadership skills.</li> <li>Skilled in change management, with the ability to lead and implement major changes.</li> <li>Team and performance oriented, while able to work independently when required.</li> <li>Able to work in a harsh field environment.</li> <li>Culturally aware and able to work effectively within a diverse, multinational workforce.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Title:</b></p><br><br>HSE ePTW Advisor<br><br><br><p><b>About Company</b></p><br><br><p><i><u>"Belong, Connect, Grow, with KBR!</u></i></p><br><br><br><p><i>The KBR team delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals.</i></p><br><br><br><p><i>KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets."</i></p><br><br><br><span><b>Job Description</b></span><p><b>Job Title: </b>HSE ePTW Advisor<br><b>Company: </b>KBR<b> <br>Location</b>: Basra Iraq<b><br>Employment Type:</b> Full-time, Contract</p><br><br><p>Rotation: 28/28</p><br><br><p>Required Nationals Expatriate</p><br><br><br><br><p><span><b>Job Purpose</b></span></p><br><br><p>Reporting to the Senior HSE Advisor (ePTW) Lead within the HSE department, the HSE ePTW Advisor keeps the electronic Permit to Work (ePTW) system running reliably at Majnoon Oilfield. The role maintains the system in areas where it is already live and supports its rollout to new areas and departments, including the Phase 2 rollout.</p><br><br><p>The focus is on the technical and IT side of ePTW: system integration, data management, technical support and continuous improvement. The Advisor is the primary technical link between KBR, the ePTW service provider, internal IT teams and end users, making sure the system stays stable, scalable, compliant with HSSE standards and aligned with business objectives.</p><br><br><br><p><span><b>Job Responsibilities</b></span></p><br><br><ul><li>Support the development and rollout of the ePTW system across Majnoon Oilfield and ensure a smooth transition for each area brought onto the system.</li><li>Implement, manage and track the ePTW program throughout the scope of the project.</li><li>Take ownership of the technical aspects of the Phase 2 rollout, including requirements gathering, system configuration, testing and deployment, working with the ePTW service provider to deliver on time, within budget and in line with organizational needs.</li><li>Lead the technical implementation and integration of the ePTW system with existing IT infrastructure, ensuring reliable data flow and system compatibility, in collaboration with internal IT teams and the ePTW service provider.</li><li>Provide ongoing technical support for the ePTW system, troubleshoot issues and keep downtime to a minimum. Act as the primary point of contact for IT-related ePTW issues and work with the service provider to resolve technical challenges.</li><li>Serve as the main technical liaison with the ePTW service provider, particularly during Phase 2. Oversee technical communication, monitor vendor performance and ensure the provider delivers against system requirements and SLAs.</li><li>Manage ePTW system data to ensure integrity, security and compliance with company policies and regulatory requirements, and work with IT teams to implement robust data backup and recovery processes.</li><li>Continuously monitor and optimize the ePTW system for performance, usability and scalability, and identify and implement improvements to functionality and user experience.</li><li>Gather feedback from end users on system performance and usability, and develop and deliver end-user training on IT-related ePTW functionality.</li><li>Create and maintain system documentation, including user manuals and technical guides.</li><li>Ensure the ePTW system complies with relevant IT security standards and HSE regulations. Conduct regular system audits and work with the service provider to close any compliance gaps.</li><li>Work closely with HSE, IT, Operations and other stakeholders to ensure the system meets the needs of all users, and provide IT input to cross-functional meetings, particularly during Phase 2.</li><li>Provide IT expertise and guidance throughout the change process and ensure smooth adoption of new features and functionality during system upgrades.</li><li>Produce and maintain reports on ePTW system performance, usage and compliance, and give senior management regular updates on system status, vendor performance and IT-related issues.</li><li>Maintain clear and transparent communication between the ePTW service provider, IT teams and end users.</li><li>Proactively identify and resolve risks that could affect system stability, security or compliance, in line with HSSE (Health, Safety, Security and Environment) standards.</li><li>Perform other related duties as reasonably required to maintain the stability, security and compliance of the ePTW system.</li></ul><br><p><span><b>Technical Qualification &amp; Skills</b></span></p><br><br><ul><li>Bachelor's degree in Information Technology, Computer Science or a related technical discipline.</li><li>Relevant HSE qualifications.</li><li>Minimum of 4 years' experience in a similar role with a strong IT component.</li><li>Proven experience in the development, implementation and rollout of ePTW systems.</li><li>Experience with enterprise production management systems and SAP, including familiarity with SAP external interfaces.</li><li>Experience with ePTW-specific software (the ePTW service provider's platform, SAP or similar systems) is highly desirable.</li><li>Working knowledge of HSSE legislation and field practices and procedures.</li><li>Understanding of Control of Hazardous Energy procedures and boundary permit systems.</li><li>Thorough understanding of oil and gas safety practices such as Confined Space Entry and Hot Work.</li><li>Proficient in database management, particularly SQL Server.</li><li>Familiar with browser/server (B/S) architecture systems and server management.</li><li>Knowledge of project implementation and IT operations and maintenance (O&amp;M) methodologies.</li><li>Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint) and database management tools.</li></ul><br><p><span><b>Soft skills</b></span></p><br><br><ul><li>Fluent in English, written and spoken.</li><li>Excellent communication, people management and leadership skills.</li><li>Skilled in change management, with the ability to lead and implement major changes.</li><li>Team and performance oriented, while able to work independently when required.</li><li>Able to work in a harsh field environment.</li><li>Culturally aware and able to work effectively within a diverse, multinational workforce.</li></ul><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities* Administer and maintain VMware vSphere environments (vCenter, ESXi hosts, clusters, HA/DRS/vMotion, datastores, and VMs), including performance and capacity monitoring.<br> Manage enterprise SAN storage and Fibre Channel connectivity, including LUN provisioning, host mappings, zoning, multipathing, and storage troubleshooting.<br> Administer backup and recovery infrastructure, including Veeam Backup &amp; Replication, HPE StoreOnce, and HPE MSL tape libraries; perform backup verification, restores, offsite procedures, and disaster recovery testing.<br> Administer Windows Server environments, including Active Directory, DNS, DHCP, Group Policy, domain controllers, and Windows Server Failover Clustering.<br> Administer Red Hat Enterprise Linux and other Linux servers, including services, networking, storage, patching, and troubleshooting.<br> Monitor infrastructure health and performance using SolarWinds and Veeam ONE; investigate alerts and production incidents and perform root-cause analysis.<br> Perform server provisioning, patching, upgrades, migrations, and decommissioning across production, UAT, development, and DR environments.<br> Maintain infrastructure security in line with company policies and least-privilege principles, and support server and endpoint security solutions.<br> Follow change management procedures, maintain technical documentation and infrastructure inventory, and coordinate with internal teams and vendors on incidents and technology refresh projects.<br> Administer Microsoft 365 and Google Workspace, including user onboarding/offboarding, licensing, mailbox management, and security settings.<br> Manage Duo multi-factor authentication for users, including enrollment, policy configuration, and access troubleshooting.<br> Bachelor's degree in Computer Science, IT, or equivalent practical experience.<br> Years of Experience: 3 Minimum 2 years of hands-on experience administering Windows Server environments, including Active Directory (AD DS), DNS, DHCP, NTP, Group Policy, and LDAP.<br> Solid experience with physical servers, hardware, and storage systems (SAN/NAS), including RAID, firmware updates, and basic data center operations.<br> Proven experience managing backup and recovery solutions such as Veeam, including backup and restore of files, databases, and virtual machines.<br> Experience administering Microsoft 365 , Cisco Duo, and Google Workspace (user and license management, mail, and security policies).<br> Hands-on experience with virtualization platforms, primarily VMware vSphere/ESXi (VM provisioning, snapshots, vCenter management).<br> Working knowledge of networking fundamentals (TCP/IP, VLANs, firewalls, VPN) and basic Linux administration.<br> Language Proficiency: (Arabic, English)</span> </div>