The Pre sales expert is responsible for Stay up-to-date with product specification, network solutions, internet solutions, analyze customer needs, provide ideas for strategic solution-based sales, understand Solutions Selling methodology and tools, participate in contract negotiations, develop creative and customized package of new applications and services, and support new product launches.
Job Duties
- Stay up-to-date all the time with product specification, network solutions, internet solutions available through company technology and operational capacity.
- Analyze customer needs and present value-added solutions when requested for the assigned projects.
- Provide Ideas for Strategic solution-based sales to strategic Enterprise accounts to meet/exceed all business/sales targets. Strategic services solutions are characterized by a complex combination of technical, business, financial issues related to the strategic and tactical direction of customers.
- Understand Solutions Selling methodology and tools and apply these regularly to gain a better understanding of the customers’ environment.
- Participate in contract negotiations for assigned clients, assist with developing proposals and oral presentations, Manage complex data presentations for the team.
- Develop creative and customized package of new applications and services relevant to the industry.
- Support of new product launches to ensure sales channels executives and solutions engineers have knowledge of data products and can effectively sell and demonstrate products and services.
- Handle solution development and architectural design for assigned customer base.
- Translate customer business issues/opportunities into technical solution/business requirements.
- Partner with other company subject matter experts to build the customer solutions for the new complex technical projects.
- Ensure having a full understanding of pricing structures and associated elements including Service Level Agreements (SLAs) to provide the technical advice needed.
- Develop a solid understanding of the competitive landscape and have the ability to clearly
- articulate the technical differentiation and value proposition associated with the company versus its competitors in order to design effective solutions.
- Ensure sales executives fully understand the technical products so as to maximize the platform for sales and minimize unnecessary returns or costs due to customer issues post-sale.
- Gather requirements and specifications from clients and users.
- Work closely with sales team members and enterprise architects to gain a complete sense of stakeholder expectations and limitations before undertaking a major development project.
- Examine existing systems and programs to identify areas for improvement and integration.
- Develop schedules and test plans, prepare documentation based on analyst reports, and assemble documents presenting project guidelines and milestones to team members.
- Identify potential issues between systems and client specifications and propose new solutions to work around these limitations.
- Determine a project’s scope before developers begin any major work.
- Identify areas where implementation may require more solutions to be successful.
- Communicate directly with enterprise architects, developers, and clients.
- Direct and oversee the activities of a team of developers, answering questions or helping to resolve issues as they arise.
- Monitor timelines and progress to ensure that team members are adhering to these specifications.
- Meet with clients to provide feedback and updates on development projects throughout – from the initial conversations to determine project scope and specifications to the final presentation of software solutions.
- Prepare reports and presentations, as well as demonstrations, to keep the client informed about issues that arise during development and report on integration and deployment.
- Work with outside vendors to develop and implement specific aspects of the software solution.
- Consider costs and timelines and ensure that vendors meet deadlines for deliverables and project elements.
- Review proposals and estimates from vendors and determine whether they fit into existing budgetary and time restrictions
- CCNA and CCNB required
- Experience more than 6 years in network and ICT Field
- Deep knowledge and experience in CCTV , VOIP , IT manage service ,ICT solution ,switching and routing
- Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project.
- Ensure that all financial records for the project are up to date.
- Handle pre sales pricing and technical specification offer.
- Handle Tenders evaluating & analysis, preparing tenders, proposals and quotations.
- Handle preparing offers, presentations in support of the enterprise sales team.
- Prepare, review and finalize all product proposals ensuring Calculating the P&L before submitting the proposals, reviewing cost and sales performance responding to Request For Proposals (RFPs)
- Always stay updated to the newest communications equipment’s (the specs, the need of use, the benefit, what it can do and how we will use it).