Job Purpose:

-Sell Asiacell B2B products and services to prospect and existing B2B clients, to achieve the SME & SOHO objectives set by the management, in charge to handle SMEs& SOHO customers in terms of acquisition, retention and customer’s satisfaction throughout delivering ultimate level of account management.

Key Accountabilities & Responsibilities:

·       Increasing Asiacell market share in the SME&SOHO segment, by acquiring new customers

·      Coordinate with all other departments to ensure smooth customers’ onboarding

·      Selling Asiacell’s Mobility, ICT & IOT products and technical solutions

·      Follow SME & SOHO procedures & guidelines and get the required documents.

·      Develops a trustworthy relationship with customers and ensure customer satisfaction.

·      Achieves the sales objectives set by the management.

·      Reporting daily, weekly and monthly visits and activities

·      Provide Feedback on field expectations, and the competition activities in the market

·      Market / Area / Governorate scanning (From field & Digital)

·      Reporting target list, Pipeline & expected landing

·      Conduct regular visits to ensure proper portfolio coverage

·      Increasing the revenue of his / her existing base, through upselling & cross selling

·      Customer complaints management handling

·      Guiding & supporting the new team members

·      Explore the untapped opportunities in the market and translate it into business leads

·      Identify the potential segments & Industries for more business growth

·      Carry out any other work required by the SME manager

Skills

Qualifications:

·      Bachelor degree in in Business Administration, Computer Science, IT or engineering

·      1-3-year experience in sales

·      Language skills (Arabic, English)

·      Computer skills (MS Office, Email Correspondences, Programming)

·      Good communication, problem solving, negotiation and conflict handling skills

·      Stress resistant

·      Ability to manage different tasks

·      Having an active driving license

Behavioral Competencies:

·      Delivering Results & Fostering Ownership

·      Building Customer Value

·      Networking & Influencing Collaboratively

·      Leading Teams

·      Driving Change.

Technical Competencies:

·      Performance Management & Reporting

·      Telecom Market & Industry Knowledge

·      B2B Sales Planning

·      B2B Product / Portfolio Strategy Development

·      Key Account Management

·      Bidding & Tendering Process

·      B2B Solution Selling