Job Title: Security & FFM Manager
Location: Baghdad, Iraq
Company: DHL Express Iraq
Employment Type: Full-Time

About the Role
DHL Express Iraq is seeking a dedicated and experienced Security & FFM Manager to oversee all security operations and First Failure Management activities across our facilities and operational network. This role plays a critical part in maintaining a secure environment, ensuring regulatory compliance, and safeguarding our people, assets, and customer shipments.

Key Responsibilities
•Lead the implementation and continuous improvement of DHL security policies, global standards, and operational procedures across the Iraq network.
•Manage all aspects of physical security, including facility access control, CCTV performance, alarm systems, security personnel oversight, and emergency response readiness.
•Conduct regular risk assessments, security audits, and compliance reviews to identify vulnerabilities and implement corrective measures.
•Oversee FFM processes, ensuring prompt investigation of incidents, accurate reporting, and timely preventative actions to reduce operational failures.
•Collaborate closely with internal stakeholders, including Operations, Network Control, and Aviation Security, to ensure end-to-end process integrity.
•Build and maintain strong relationships with local authorities, regulatory bodies, and external security partners.
•Lead security training programs, awareness initiatives, and crisis management exercises for staff.
•Prepare and present routine performance reports, incident analyses, and risk updates to senior management.
•Act as the focal point for security-related escalations, ensuring swift and effective resolution while maintaining business continuity.

Qualifications & Skills
•Bachelor’s degree in Security Management, Business Administration, or a related field.
•Minimum of 5 years of experience in corporate security, aviation security, logistics, or related sectors.
•Strong understanding of international security standards, regulatory requirements, and risk management frameworks.
•Proven experience in managing investigations, audits, and operational improvement initiatives.
•Excellent leadership, communication, and decision-making capabilities.
•Ability to work effectively under pressure and in dynamic operational environments.
•Fluency in English and Arabic is required.

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