Customer Service Executive

العراق
Job Title: Customer Service Executive
Location: Iraq

Industry: Real Estate

Job Summary
We are looking for a dedicated and customer-oriented Customer Service Executive to manage client interactions and ensure a high level of satisfaction throughout the real estate customer journey. The role involves handling inquiries, coordinating with internal teams, and supporting sales and leasing operations.

Key Responsibilities
  • Handle inbound and outbound customer calls, emails, and walk-in inquiries


  • Provide accurate information about properties, pricing, availability, and processes


  • Register leads and update customer information in the CRM system


  • Coordinate property viewings and follow up with clients


  • Resolve customer complaints professionally and escalate complex issues when required


  • Maintain proper records of customer interactions and feedback


  • Support sales, leasing, and property management teams with customer coordination


  • Ensure excellent customer experience before and after sales/lease



RequirementsRequirements & Qualifications
  • Bachelor’s degree or Diploma (preferred)


  • 1–3 years of experience in customer service (real estate experience is an advantage)


  • Strong communication skills in Arabic (English is a plus)


  • Good interpersonal and problem-solving skills


  • Basic computer skills (MS Office, CRM systems)


  • Ability to work under pressure and meet service standards



تاريخ النشر: ١٥ ديسمبر ٢٠٢٥
الناشر: Bayt
تاريخ النشر: ١٥ ديسمبر ٢٠٢٥
الناشر: Bayt