• Assist the Area Manager in achieving maximum sales and margin by controlling shrinkage/operating costs.
• Plan and monitor inventory management and ensure high productivity of the staff in the Store.
• Identify current and future customer requirements by establishing Report with potential and actual customers and other persons in a position to understand service requirements.
• Intervene in customer cases as needed to maintain customer satisfaction.
• Ensure availability of merchandise and services by sustaining contracts, maintaining inventories
• Ensure the implementation of additional needed sales promotion; authorizing clearance sales; studying trends.
• Market merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
• Assist in marketing strategy changes by reviewing operating and financial statements and departmental sales records.
• Supervise final ordering decision and inventory management during special events and festive seasons.
• Monitor and exercise control and shrinkage and disposal to a minimum level and conduct occasional stock counts.
• Develop action plans to manage stock losses via stock take and partial stock take.
• Secure merchandise by implementing security systems and measures.
• Follow up on all maintenance and assets management practices.
• Protect employees and customers by providing a safe and clean store environment.
• Maintain the stability and reputation of the store by complying with legal requirements.
• Complete store operational requirements by scheduling and assigning employees; following up on work results.
• Maintain operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
• Contribute to team effort by accomplishing related results as needed.
• Execute spot checks on products to ensure that nearly expired items are discarded.
• Make sure all products are labelled with production and expiry dates.
• Ensure proper follow-on expiry dates.
• Make sure that the internal food safety requirements are applied based on the local regulatory and statutory bodies, and on international standards.
• Make sure that the Good Manufacturing Practices and Good Hygienic Practices adopted in the internal food safety system are followed.
• Make sure that the necessary documents and records related to food safety are filled in.
• Shall have the responsibility to report problems related to food safety to Superior.
• Shall cooperate with internal and external food safety auditors, and follow instructions given to close the findings and ensure improvement.
• Report all available and pending overstocks to the concerned parties.
• Report all wrong inventories identified by operation team to the concerned parties.
• Closely monitor and check all orders and store to store transfers.
• Ensure that all returnable items are properly prepared and stored as per procedure.
• Ensure that all SELs are properly displayed and placed respectively to their corresponding items.
• Ensure that prices are properly reflected on the tills.
• Make sure that all the store is ready, and merchandise is secured for the perpetual inventory count.
• Conduct regular spot-checks on the merchandising of the products and make sure that the guidelines sent are followed.

Skills

• Maintain staff by orienting, and training employees.
• Provide on-going leadership and support to the team.
• Resolve any staff issues and escalate any unresolved issue to superior.
• Ensure on-the-job training using training checklists.
• Recommend disciplinary action as needed following established policy.
• Control knowledge of procedures and ensure their strict implementation.
• Give clear responsibilities to the team.
• Provide assistance and organize good communication with the team.
• Organize and maintain departmental communication system that encourages staff participation.
• Manage shift schedule to include training, vacations, leaves, and backups.
• Ensure department staff is informed of policy changes.
• Involve the team in service and activities.
• Customer Focus
• Communication with Impact and Respect
• Adaptability
• Self-Development
• Teamwork
• Results Oriented
• Creativity
• Management and Talent Development
• Problem Solving and Decision Making
• Networking and Relationship Building