Mission of the job

As pre-sales Expert you will be responsible as the expert for consulting presales technical / functional support activity to prospective clients and customers while ensuring customer satisfaction. Acts as a technical resource and mentor for less experienced pre-Sales and sales Team members. Focuses on large or complex sales opportunities that need creative and complex solutions. Develops productivity tools and training for pre-sales/Sales members.

Tasks and Responsibilities

·      Act as a Technology Consultant to Asiacell’ s Enterprise Sales Team, advising them on the best solutions and technologies for customer Solutions needs

·      Daily visits to enterprise and SME customer to generate new leads and to convert those leads into sales

·      Capture and document customer Technical requirements.

·      Participate in technical interactions with prospective clients and customers

·      Conduct workshops with both Technical as well as Business users to define and showcase the value provided by Asiacell Enterprise solution Services.

·      Coordinating with Marketing to ensure that the right offering is on the market at the right time

·      Have full knowledge of the product, services and solutions offered locally as well as in similar countries.

·      Coordination with account mgrs., Customer care to ensure an excellent customer service is provided.

·      Help in Design and costing of customized solution as per customer requirement with support of the marketing/technical team.

·      Generate weekly & monthly dashboard to monitor pre-sales activity

·      Participate in developing, training, and motivation of Pre-sales team

·      Have extensive knowledge of competitor business/technical model and position accordingly

Skills

Qualifications:

·      Bachelor’s Degree in Telecommunications or in Computer Science or in Engineering qualifications.

·      3 - 5 years’ work experience in a telecommunications or IT environment or ISP companies.

·      Ability to manage multiple projects at the same time.

·      Extensive vendor management experience.

·      Strong sense of urgency, proactive and responsive behavior, follow-through, and customer empathy.

·      Knowledge of the Telecommunications market a must

·      Effective communication skills, written and oral

·      Language skills (English, Arabic).

Behavioral Competencies:

·      Delivering Results & Fostering Ownership

·      Building Customer Value

·      Networking & Influencing Collaboratively

·      Leading Teams

·      Driving Change.

Technical Competencies:

·      Competency Name

·      B2B Solution Selling

·      B2B Product / Portfolio Strategy Development

·      Key Account Management

·      Bidding & Tendering Process

·      Telecom Market & Industry Knowledge

·      B2B Sales Planning