Asiacell Communications jobs

<p>The Cluster Support Officer is responsible for (Follow up), Oversaw operational coordination between internal teams, government entities, and vendors, ensuring timely processing of invoices, managing expense reports, and procurement requests (RFQ/RFP, PR). Managed government-related documentation and approvals for site upgrades or dismantling. Ensured compliance with environmental, financial, Security and safety requirements while maintaining accurate reporting and liaising directly with stakeholders for payments, surveys, and regulatory follow-ups., solve and complete/achieving all tasks in the best way to implement all corporate goals and requirements in a way that reflects positively on the company.</p><p>Government Entity Coordination &amp; Payments:</p><ul><li>Facilitate timely payments to government entities by preparing required documentation and visiting relevant offices.</li><li>Ensure compliance with governmental procedures for transactions related to site operations, utilities, and licensing</li></ul><p>Environmental Compliance:</p><ul><li>Oversee and manage all procedures related to obtaining environmental approvals for sites, ensuring compliance with applicable regulations</li></ul><p>Government DG Surveys &amp; Documentation:</p><ul><li>Manage and follow up on Diesel Generator (DG) survey documentation with government entities and internal clusters.</li><li>Ensure timely submission and tracking of approvals and reports related to DG usage and compliance.</li></ul><p>Procurement &amp; RFQ/RFP Handling:</p><ul><li>Prepare required paperwork (PPWK) at Fuel Product Distribution Government offices in accordance with fuel supply protocols.</li><li>Also Security needs for the Sites and the Buildings that gets handled from the region.</li><li>Ensure all fuel documentation is aligned with internal and government requirements.</li></ul><p>Reporting Management:</p><ul><li>Prepare and upload regular reports related to fuel usage, provisions, monthly expenses, and Fuel Management Data (FMD).</li><li>Maintain accuracy and timely submission of GFS and fuel reports to ensure transparency and budget tracking.</li><li>Prepare power trespassing, theft cases monthly reports.</li></ul><p>Invoice Verification &amp; Coordination:</p><ul><li>Review, verify, and coordinate fuel, safety, and security invoices in collaboration with clusters and vendors.</li><li>Liaise with government bodies to meet compliance standards and project timelines.</li><li>Coordinate with internal departments and vendors to ensure accurate and timely approvals and submissions.</li><li>Process and validate General Ledger (GL &amp; LDG) invoices from outsourced contractors.</li></ul><p>Site Utility and Financial Management:</p><ul><li>Manage and process annual financial obligations for sites, including electricity (ELC), LDG, and water bills.</li><li>Close NGP accounts for dismantled sites and ensure proper financial and regulatory closure procedures are followed.</li></ul><p>Regional Procurement &amp; Reporting:</p><ul><li>Raise PRs for regional operational needs and maintain up-to-date procurement reports.</li><li>Support the preparation of periodic financial and operational reports for management oversight.</li></ul><p>Site contract renewal:</p><ul><li>Obtaining approvals for the result of negotiation achieved by cluster team,</li><li>Obtaining approval for adding, removing sites and buildings to/from security outsource lists.</li></ul><p>Important Clarification</p><p>The allocation and distribution of the activities and responsibilities outlined above shall be carried out through coordination between the Supervisor and the Senior Manager. Both parties share responsibility for ensuring these tasks are assigned appropriately to meet operational requirements.</p><p><strong>Desired Candidate Profile</strong></p>Diploma Or Bachelor s degree<br>Experience 2-4 years<br>Motivation for improving and empowering others<br>Problem solving and decision-making abilities<br>Promoting Teamwork to demonstrate interest, skills, and success<br>Computer skill<br>Language skills<br>Stakeholder &amp; Government Coordination Skills<br>Behavioral Competencies: Delivering Results &amp; Fostering Ownership Building Customer Value Networking &amp; Influencing Collaboratively Leading Teams Shaping Strategy Driving Change<br>Technical Competencies: Business Case Development Technical Writing and Reporting Fuel Management Problem Solving Negotiation Local Language Knowledge Government Relations Mechanical, Electrical &amp; Plumbing Knowledge

<p>Responsible for Asiacell s Digital strategy from conceptualization to execution. Owning and managing the Digital care user engagement platform. Implementation, adoption and operation of the Digital Care framework and involves coordination/working closely among interdisciplinary teams towards the successful implementation of each component ; with focus on the Customer Care unit to increase Social direct messaging reachability, management of Chat bot implementation and updates to capture and convert high traffic inquiries and complaints via chat bot and social direct messaging. Responsible for the adoption of new technologies to help achieve digital growth strategy and coming up with futuristic and innovative ideas to implement in Asiacell s digital channels. Responsible to manage and drive digital monthly active users and engagement leveraging on MAU s to increase revenue generating transactions that are performed by users and increase the revenue Owns Asia cell s mobile app channel Owns and governs the Mobile app enhancement and enrichment strategy Modification, correction and enhancement of User experience and User interface to meet the latest trends Manages the releases of Android, IOS and Huawei store rules to accommodate the app changes Enhancement and enrichment of digital service catalogue in the mobile application Enhancement of customer journey to boost the care interactions done via digital channels Enhances UX/UI to boost the ability to find information quickly by customers Implementation of Progress web applications to serve customers in Chat and help features Owns the user growth platform implementation and maintenance (Similar to CleverTap, Appsflyer..etc) Mapping the customer to the correct channels to improve efficiency Retention of existing digital channel users Monitor missing functionalities and features which are available in non-digital world and migrate them to digital channels Owns the push notification calendar Owns and manages the Digital User Engagement platform Maintain and update the events to the digital user engagement platform and automate 100% of user interactions via Push, In App Push communication channels Increase In App purchases to drive more revenue generating transactions coming from digital channels Work closely with Online Support (Customer Care Team) to increase and drive traffic from conventional to digital communication channels Manage the Online Chat/In App Chat implementation and integration with Contact Centre system and SDK s Own the chat bot workflow implementation and changes Chat bot implementation into social media care channels Introduce AI measurements of channel health and underlying system issues (Firebase Performance Management SDK)Implementation of new technologies to help achieve digital growth strategy</p><p><strong>Desired Candidate Profile</strong></p><p>Degree or equivalent in IT or relevant field Experience in telecommunication or Digital services sector Behavioural Competencies: Delivering Results &amp; Fostering Ownership Building Customer Value Networking &amp; Influencing Collaboratively Leading Teams Driving Change Technical Competencies: Digital CX Technologies &amp; Trends Digital care Digital channel management (commercial aspects) Business English</p>

<p>Operation and Maintenance Technicians for Datacenters (Power, Generators and cooling systems).</p> <p> Daily task Operation and Maintenance follow-up.</p> <p> Daily reporting. </p> <p> Support and participate on Datacenters in-house task implementations.</p> <p> Mechanical /Electrical Prep industry /technology institute. </p> <p> 4-year experiences in field.</p> <p> Technical knowledge (Power, Generators and cooling).</p> <p> Mechanical /Electrical regular &amp; preventive procedures.</p> <p> </p> <p> <strong>Behavioral Competencies:</strong> </p> <p> <br> </p> <p> Delivering Results &amp; Fostering Ownership.</p> <p> Building Customer Value.</p> <p> <br> </p> <p> <strong>Technical Competencies:</strong> </p> <p> Data Center Operation &amp; Maintenance.</p> <p> Network Monitoring.</p> <p> Technical Writing and Reporting.</p> <p> Problem Solving.</p> <p> Technical Writing and Reporting.</p>

<p>Responsible of RNCs, BSCs, transport (IP &amp; microwave), CME/power maintenance in addition to Operation &amp; maintenance for all sites in area which including all bands 2G,3G &amp; LTE<strong>.</strong> </p> <p> Site configuration of parameters to follow RF requests, modify TR equipment s, and work on NET echo</p> <p> Field troubleshooting &amp; fix problem for TR microwave, RAN and CME/power. </p> <p> Support to the other department upon requests.</p> <p> Daily Check all BTS &amp; MW, CME clearance alarm, close TKT &amp; resolving and following up all pending issues.</p> <p> Acceptance and on-air new sites or expansions.</p> <p> Daily task O&amp;M follow up.</p> <p> follow up CME maintenance subcontractor. </p> <p> Team work &amp; CR implementations.</p> <p> Network performances &amp; KPI with outage follow up.</p> <p> Daily report to Cluster Supervisor.</p> <p> B.sc degree (Telecommunication Engineering or Electrical Engineering or equivalent degree). </p> <p> Graduate or 1-year experience.</p> <p> Having a Valid Engineers Union ID Card<strong>.</strong> </p> <p> <br> </p> <p> <strong>Behavioral Competencies:</strong> </p> <p> <br> </p> <p> Delivering Results &amp; Fostering Ownership</p> <p> Building Customer Value</p> <p> Networking &amp; Influencing Collaboratively</p> <p> Leading Teams</p> <p> Driving Change<strong>. </strong> </p> <p> <br> </p> <p> <strong>Technical Competencies:</strong> </p> <p> <br> </p> <p> Access Network Operations </p> <p> Network Monitoring </p> <p> Problem Solving </p> <p> Service Operations Center (SOC) </p> <p> Technical Writing and Reporting </p> <p> Troubleshooting &amp; Technical Problem Solving.</p>

<p>As pre-sales Expert you will be responsible as the expert for consulting presales technical / functional support activity to prospective clients and customers while ensuring customer satisfaction. Acts as a technical resource and mentor for less experienced pre-Sales and sales Team members. Focuses on large or complex sales opportunities that need creative and complex solutions. Develops productivity tools and training for pre-sales/Sales members</p> <p> Act as a Technology Consultant to Asiacell s Enterprise Sales Team, advising them on the best solutions and technologies for customer Solutions needs</p> <p> Daily visits to enterprise and SME customer to generate new leads and to convert those leads into sales</p> <p> Capture and document customer technical requirements. </p> <p> Participate in technical interactions with prospective clients and customers</p> <p> Conduct workshops with both Technical as well as Business users to define and showcase the value provided by Asiacell Enterprise solution Services. </p> <p> Coordinating with Marketing to ensure that the right offering is on the market at the right time</p> <p> Have full knowledge of the product, services and solutions offered locally as well as in similar countries.</p> <p> Coordination with account mgrs., Customer care to ensure an excellent customer service is provided.</p> <p> Help in Design and costing of customized solution as per customer requirement with support of the marketing/technical team.</p> <p> Generate weekly &amp; monthly dashboard to monitor pre-sales activity</p> <p> Participate in developing, training, and motivation of Pre-sales team</p> <p> Have extensive knowledge of competitor business/technical model and position accordingly</p> <p> Bachelor s Degree in Telecommunications or in Computer Science or in Engineering qualifications.</p> <p> 3 - 5 years work experience in a telecommunications or IT environment or ISP companies.</p> <p> Ability to manage multiple projects at the same time. </p> <p> Extensive vendor management experience.</p> <p> Strong sense of urgency, proactive and responsive behavior, follow-through, and customer empathy.</p> <p> Knowledge of the Telecommunications market a must</p> <p> Effective communication skills, written and oral</p> <p> Language skills (English, Arabic).</p> <p> Having a Valid Engineers Union ID Card<strong>.</strong> </p> <p> </p> <p> <strong>Behavioral Competencies:</strong> </p> <p> <br> </p> <p> Delivering Results &amp; Fostering Ownership</p> <p> Building Customer Value</p> <p> Networking &amp; Influencing Collaboratively</p> <p> Leading Teams</p> <p> Driving Change.</p> <p> <br> </p> <p> <strong>Technical Competencies:</strong> </p> <p> <br> </p> <p> Competency Name</p> <p> B2B Solution Selling</p> <p> B2B Product / Portfolio Strategy Development</p> <p> Key Account Management</p> <p> Bidding &amp; Tendering Process</p> <p> Telecom Market &amp; Industry Knowledge</p> <p> B2B Sales Planning</p>

<p>This role is responsible for managing handset sales operations across retail stores and indirect networks. The role ensures sales targets are achieved and supports the execution of handset promotions and campaigns.</p> <p> Supervise daily handset sales activities in retail stores and dealer locations.</p> <p> Ensure achievement of monthly and quarterly sales targets.</p> <p> Support implementation of handset promotions and marketing campaigns.</p> <p> Monitor stock availability and coordinate with inventory teams.</p> <p> Train and guide sales representatives on product knowledge and sales techniques.</p> <p> Prepare sales performance reports and provide feedback to management.</p> <p> Maintain strong relationships with dealers and retail partners.</p> <p> Bachelor s degree in Business Administration, Marketing, Economics or MBA in Business </p> <p> Experience: need More than 5 years of experience in the telecommunications or consumer electronics industry and devices </p> <p> Handset business background (Working in handset device brands at least 3 years).</p> <p> </p> <p> <strong>Behavioral Competencies:</strong> </p> <p> <br> </p> <p> Delivering Results &amp; Fostering Ownership</p> <p> Building Customer Value</p> <p> Networking &amp; Influencing Collaboratively</p> <p> Leading Teams</p> <p> Driving Change.</p> <p> <br> </p> <p> <strong>Technical Competencies:</strong> </p> <p> <br> </p> <p> Device Management</p> <p> Telecom Market &amp; Industry Knowledge</p> <p> Product Portfolio &amp; Lifecycle Management</p> <p> Sales &amp; Distribution Analytics</p> <p> Concept to Market / Go to Market</p> <p> Consumer Analytics</p> <p> Negotiation</p>

<p> Provide network maintenance services<strong>.</strong> </p> <p> Carry out maintenance (Replace Antenna, RRU, Jumper, Optical, SFP).</p> <p> Carry out preventive &amp; corrective maintenance (Visit BSC, Node, site to clear fans and cables systemize)</p> <p> Health check &amp; Clear Alarms (critical, Major, Minor).</p> <p> Make site acceptance tests to be done before going on-air.</p> <p> Install/dismantle the HW of MW &amp; RAN network component including sub-racks, antennas, radios &amp; all related cables not limited to IF, RF &amp; wave guide cables.</p> <p> Install, test &amp; Maintain twisted pair cable, Fiber optic, coax data &amp; lan cabling systems using the related test.</p> <p> Support network design activities in the filed such as line of Sight LOS, alignment, Rack/Subrack Expansion, Tower space, equipment inventories &amp; generating a professional reporting for the survey result.</p> <p> Perform troubleshooting to network failures &amp; identify bottlenecks to ensure long term efficiency of network.</p> <p> Perform emergency &amp; routine field servicing of the transportation network including MW, Fiber Optic &amp; Datacom devices &amp; RAN cabinet.</p> <p> Assist &amp; coordinate with related department technician to joint deployment, troubleshooting, and repair of network E2E segments.</p> <p> Create &amp; implement daily work schedule &amp; performs other related jobs duties as assigned.</p> <p> Carry out materials inventory maintenance support including stock counts, logistics support from WH/office to sites &amp; sites to WH/office. Materials include equipment, accessories, consumables &amp; tools.</p> <p> Secondary or High school.</p> <p> 2 years work experience.</p> <p> </p> <p> <strong>Behavioral Competencies:</strong> </p> <p> <br> </p> <p> Delivering Results &amp; Fostering Ownership.</p> <p> Building Customer Value<strong>. </strong> </p> <p> <br> </p> <p> <strong>Technical Competencies:</strong> </p> <p> <br> </p> <p> Access Network Operations.</p> <p> Problem Solving.</p> <p> Service Operations Center (SOC).</p> <p> Technical Writing and Reporting.</p> <p> Troubleshooting &amp; Technical Problem Solving.</p>

<p>Support the operation, maintenance and reliability of Data Center telecom infrastructure and equipment to ensure continuous service availability and operational efficiency Perform daily operation and maintenance activities for Data Center telecom infrastructure and equipment. Monitor alarms, equipment status, and system performance, and report abnormalities. Perform preventive and corrective maintenance activities to ensure service continuity and minimize downtime. Install, maintain, and troubleshoot telecom equipment, fiber optic systems, connectivity infrastructure, and tower-mounted equipment within the Data Center site. Support the implementation of approved maintenance activities and Change Requests (CRs).</p><p><strong>Desired Candidate Profile</strong></p><p>A degree or diploma Computer /Software offices English &amp; Arabic languages Communication and Collaboration 0 - 2-year experiences Behavioral Competencies: Delivering Results &amp; Fostering Ownership Building Customer Value Technical Competencies: Data Center Operation &amp; Maintenance Network Monitoring Safety Management Troubleshooting &amp; Technical Problem Solving</p>

<p>Cross-sell, up-sell products, and enrolment in the services in effectively. Satisfying Asiacell customers by leveraging of the existing offers that the customers have. Improve customer relationship management, maximize clients Satisfaction and retention. Answer/handle all incoming calls and respond to customers calls and complaints related to Eshrat Omor program in a very appropriate and professional manner. Management and resolve customer complaints by utilizing all the tools and interfaces. Sell products and place customer orders in the Call Centre interfaces. Maintain a high level of product knowledge (BTL and ATL) so as to advise the customer accurately whenever required, they have to response the queries of Customers on Asiacell products and services. Identify and escalate issues to concerned team leader for immediate solution. Keep searching for increasing customer satisfaction with having more opportunities to make the process more efficient. Troubleshoot customer complaints, to get clear diagnosis of problem and then placing required incident. Document all call information according to standard operating procedures, ticketing. All calls should be rendered clearly to call reasons. Share monthly, weekly and daily performance of the activities and the achievement. Direct and educate Asiacell customers on products and services and how to get utility of service transactions. Upsell and cross sell of products and services based on the targeted base with the chosen offers. Retain risky customers. Adhere to company and department rules and regulations, sticking to agreed code of conducts.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Computer Skills (MS Office)</li><li>Language Skills (Arabic &amp; English)</li><li>Behavioral Competencies: Delivering Results &amp; Fostering Ownership. Building Customer Value.</li><li>Technical Competencies: Customer Communication. Local Language Knowledge. Complaint Management &amp; Resolution. Cross-Selling. Capturing the Voice of the Customer (VoC). Service Quality Monitoring &amp; Compliance.</li></ul>

<p>Carry out different assignments of the financial and operational audits for the company and ensures the work is performed with the professional care and in accordance with the appropriate standards. These different activities involve conducting performance, operational, financial and compliance audits. Perform financial and operational audits in accordance with Asiacell internal audit methodology. Conduct interviews, review documents, audit surveys, compose summary memos, and prepare working papers. Assist in the preparation of the audit programs with appropriate testing mechanisms, execute the audit program, recognize control weaknesses, asses the materiality of these weaknesses, and relate them back to the scope and objective of the audit. Identify, develop, and document audit observations and recommendations for improvement. Assist in communicating the results, findings and recommendations of audit projects in a timely basis to management Follow up the implementation of the audit recommendations in a timely manner, as per the agreed-on follow-up programs. Interact with staff, section heads, and managers and when necessary, with department directors in order to obtain and/or communicate relevant information to achieve the objective/s of the financial &amp; operational audits. Maintain all organizational and professional ethical standards and ensure internal audit activities are carried out in compliance with international standards for the professional practice of internal auditing, IIA code of ethics. Special assignments and investigations. Assists in the conduct of any fraud investigations or any special audit assignments as instructed by Sr. Manager. Assists in communicating the results, findings and recommendations of special assignments/investigations via written reports and presentations on a timely basis to the management Development &amp; improvement program Pursue professional development opportunities, including external and internal training and professional association memberships, and shares information gained with co-workers. Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in accounting or equivalent</li><li>Behavioral Competencies: Delivering Results &amp; Fostering Ownership Building Customer Value Networking &amp; Influencing Collaboratively Leading Teams Driving Change</li><li>Technical Competencies: Technical Writing and Reporting Critical Thinking Business English International Professional Practices Framework Internal Audit Planning &amp; Execution Business Acumen Telecom Market &amp; Industry Knowledge Digital Technology Knowledge</li></ul>

<p>Provide specialist telecommunications regulatory support for the Company. Prepare communications with the regulator and other governmental entities. Represent the company in meetings/conferences and workshops as per as instructions. Monitor Regulator instructions and telecom law issuance and changes and highlight the risk to regulatory management upon request. Formal relations with different gov. and business stakeholders for business purposes through both professional and personal long terms relationship building. Provide different kind of support (access, acquisition, sales, Environment approval, and VIP requests). participate in the preparation of responses to public consultations, investigations, regulatory audits and other queries issued by the Regulator. . Prepare/follow up different mandatory reports to regulator wither monthly, weekly or Additional natures.</p><p><strong>Desired Candidate Profile</strong></p><p>BSC in Eng. Or legal Strong communication skills, both oral and written. Ability to interact well with team members and other departments Ability to make logical and well-modulated arguments Well-honed problem analysis / problem solving skills Minimum 4 years of experience in similar field including broad management expertise across several functional areas or concentrated knowledge of a particular discipline.</p><ul><li>Behavioral Competencies: Delivering Results &amp; Fostering Ownership Building Customer Value Networking &amp; Influencing Collaboratively Leading Teams Driving Change</li><li>Technical Competencies: Regulatory economics Telecom regulatory management &amp; compliance Project management Problem solving Local language knowledge</li></ul>

<p>Prepare the consultation on the matters required from legal head and give the legal opinions accordingly, be part from legal dep. To handle some of the cases given, make the reports required in this matter, support the legal contracts dep. In terms of national or international contracts. Prepare Provide contract. Studies of laws and legislation support the legal contracts dep. In terms of national or international contracts. attend the courts sessions for the cases given.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University Degree in Legal Department.</li><li>Minimum 3-5 years experience in Legal Field.</li><li>Language skills (Arabic and English, Kurdish)</li><li>Negotiation &amp; Communication &amp; Interpersonal Savvy</li><li>Behavioral Competencies: Delivering Results &amp; Fostering Ownership Building Customer Value Networking &amp; Influencing Collaboratively Leading Teams Driving Change</li><li>Technical Competencies: Problem Solving Contract Support Litigation Management Documents &amp; Records Management Digital Technology (Legal Aspects) Digital Technology Knowledge Local Language Knowledge Business English</li></ul>

<p>Carry out different assignments of the technical &amp; operational audits for the company and ensures the work is performed with the professional care and in accordance with the appropriate standards. These different activities involve conducting performance, operational, technical and compliance audits Perform technical and operational audits in accordance with Asiacell internal audit methodology. Conduct interviews, review documents, audit surveys, compose summary memos, and prepare working papers. Assist in the preparation of the audit programs with appropriate testing mechanisms, execute the audit program, recognize control weaknesses, asses the materiality of these weaknesses, and relate them back to the scope and objective of the audit. Identify, develop, and document audit observations and recommendations for improvement. Assist in communicating the results, findings and recommendations of audit projects in a timely basis to management. Follow up the implementation of the audit recommendations in a timely manner, as per the agreed-on follow-up programs. Interact with staff, section heads, and managers and when necessary, with department directors in order to obtain and/or communicate relevant information to achieve the objective/s of the financial &amp; operational audits. Interact with staff, section heads, and managers and when necessary, with department directors in order to obtain and/or communicate relevant information to achieve the objective/s of the technical &amp; operational audits. Maintain all organizational and professional ethical standards and ensure internal audit activities are carried out in compliance with international standards for the professional practice of internal auditing, IIA code of ethics. ? Special assignments and investigations. Assists in the conduct of any fraud investigations or any special audit assignments as instructed by superiors. Assists in communicating the results, findings and recommendations of special assignments/investigations via written reports and presentations on a timely basis to the management ? Development &amp; improvement program Pursue professional development opportunities, including external and internal training and professional association memberships, and shares information gained with co-workers. Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor degree in Technology, IT, Telecom or equivalent</li></ul><p><strong>Behavioural Competencies:</strong></p><ul><li>Delivering Results &amp; Fostering Ownership</li><li>Building Customer Value</li><li>Networking &amp; Influencing Collaboratively</li><li>Leading Teams</li><li>Driving Change</li></ul><p><strong>Technical Competencies:</strong></p><ul><li>Technical Writing and Reporting</li><li>Critical Thinking</li><li>Business English</li><li>International Professional Practices Framework</li><li>Internal Audit Planning &amp; Execution</li><li>Business Acumen</li><li>Telecom Market &amp; Industry Knowledge</li><li>Digital Technology Knowledge</li></ul>

<p>Receiving, checking, verification and recording of vendors and employees invoices in ERP system in accordance with company policies &amp; guidelines. Dealers, Shops &amp; Franchisees Invoices &amp; Receipts recording and reconciliation. Sales and Receipts reporting and archiving. Receive the vendor invoices and arrange all the supporting documents for processing the invoice. Review the invoices and matching it with the related PO s and other supporting documents to ensure that all the related documents are in place before processing any invoice. Arrange all necessary invoice approvals as per company policies and procedures before recording the invoice. Prepare the Data Loader for bulk uploading of invoices in ERP. Record vendor invoice in the ERP by completing all the necessary details including but not limited to Vendor Name, Invoice Description, Item, Quantity, Price, Project, Cost Centre, Site &amp; Region. Match vendor invoice in ERP with PO, Contract etc. Define vendor invoice payments terms, payment schedule, penalties, deductions, withholding tax etc. Ensures credit is received / recorded through Debit Memos in ERP. Record vendor advances in ERP as Prepayment Invoices. Adjustment of Prepayment Invoices with Standard Invoices in ERP. Receive request for employee advances both for official and personal purposes. Verify the employee advances approval and other supporting documents as per company policy and procedures. Record employee advances as Prepayment Invoices in ERP. Receive employee invoices and arrange all the supporting documents and approvals for processing the invoice. Record employee invoice in the ERP by completing all the necessary details and adjusting the any outstanding prepayment against the employee. Maintains historical records by filing vendor and employee related documents. Define suppliers in ERP and made any change in supplier mapped data in ERP. Participate in and/or lead projects or events as assigned &amp; in stock inventory or cash counting on monthly basis or quarterly basis or as assigned. Dealers receipt review for checking Receipt Date, Customer Name, Receipt Amount, Bank Account etc. Record Dealers receipts on daily basis in ERP. Check the original receipt with the one recorded in ERP. Resolve issues for recording receipts and reconciling differences, if any. Record Transfer between the dealers invoice and receipt. Record Dealer to Retailer Invoice against Bill payments. Record Dealers commission. Extract the Daily Sales &amp; Receipts Report and organize them for further checking and reconciliations. Share the Daily Sales &amp; Receipts Reports with Finance users and Archiving team. Record all Receipt related to cash box in ERP. Record all Deposit from B2B shop to Bank in ERP and make clearing of B2B Shops and Banks. Record All wire transfer received from Customers on confirmation from Bank team along with their respective Bank charge in ERP and make clearing for wire transfers and Banks. Record all cheques Received from B2B and make clearing for bank and shops in ERP system. Record Receipts after confirmation from bank in ERP. Create receipt from ERP for all cheque and wire transfer and confirmed to Apply with the invoices. Check opening and closing balance in daily Cash in Shop reports and reconcile after resolving differences, if any. Check warehouse orders and daily stock addition in Daily report and reconcile differences, if any. Check ERP transaction report and Billing daily report and reconcile differences, if any. Record all the invoices correctly and on timely basis. Adjustment of all Prepayments / Advances with the respective invoices on timely basis. Define supplier on the same day when request is received. Complete Invoice and Receipts recording on daily basis in ERP. Timely Recording of Dealers and Retailers transaction in ERP. Reconciliation of Receipts on daily basis. Reconciliation of Billing and ERP reports. Timely Sales and Receipt report submission and archiving</p><p><strong>Desired Candidate Profile</strong></p><ul><li>BSC in Accounting or related functions</li><li>Work Experience 0-1 Year in Accounts Payables or related functions</li><li>Language Skills (Arabic, English)</li><li>Microsoft Office Skills (Excel &amp; word)</li><li>Behavioral Competencies: Delivering Results &amp; Fostering Ownership Building Customer Value Networking &amp; Influencing Collaboratively Leading Teams Driving Change</li><li>Technical Competencies: Accounting Standards Business English Credit &amp; Collection Process Accounting Knowledge MS Office Internal Control</li></ul>

<p>Sell Asiacell products and services, to achieve the enterprise objectives set by the management. Sell Asiacell products and services, to ensure reception of prospects new customers Follow Enterprise Sales procedures &amp; guidelines and get the required documents. Develops a trustworthy relationship with customers and ensure customer satisfaction, Achieves the sales objectives set by the management. Feedback on field expectations. Reporting daily, weekly and monthly visits and activities Arrange visits to ensure proper portfolio coverage Customer complaints management handling Manage activation tools in a professional manner to ensure accurate documents and data submission. Manage the financial payments properly and deposit the collected amounts to related departments to avoid activation suspension actions.</p><p><strong>Desired Candidate Profile</strong></p><p>1-3-year experience in sales Computer skills (MS Office, Email Correspondences, Programming) Good communication, problem solving, negotiation and conflict handling skills Behavioral Competencies: Delivering Results &amp; Fostering Ownership Building Customer Value Technical Competencies: Performance Management &amp; Reporting Telecom Market &amp; Industry Knowledge B2B Sales Planning B2B Product / Portfolio Strategy Development Key Account Management B2B Solution Selling Performance Management &amp; Reporting</p>

<p>Sell Asiacell products and services, to achieve the enterprise objectives set by the management. Sell Asiacell products and services, to ensure reception of prospects new customers Follow Enterprise Sales procedures &amp; guidelines and get the required documents. Develops a trustworthy relationship with customers and ensure customer satisfaction, Achieves the sales objectives set by the management. Feedback on field expectations. Reporting daily, weekly and monthly visits and activities Arrange visits to ensure proper portfolio coverage Customer complaints management handling Manage activation tools in a professional manner to ensure accurate documents and data submission. Manage the financial payments properly and deposit the collected amounts to related departments to avoid activation suspension actions.</p><p><strong>Desired Candidate Profile</strong></p>1-3-year experience in sales Computer skills (MS Office, Email Correspondences, Programming) Good communication, problem solving, negotiation and conflict handling skills Behavioral Competencies: Delivering Results &amp; Fostering Ownership Building Customer Value Technical Competencies: Performance Management &amp; Reporting Telecom Market &amp; Industry Knowledge B2B Sales Planning B2B Product / Portfolio Strategy Development Key Account Management B2B Solution Selling Performance Management &amp; Reporting

<p>Achieve sales target &amp; provide best customer experience to the customers. Selling Sim and Recharge. Replacing Sim. Change ownership. Compensate damaged scratch card. Solving customer problem. Giving information on our new product to the customers. Customer experience for the agents, how to deal with the customer. Train the new staff.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s Degree</li><li>0-3 years experience</li><li>Computer skills (Office)</li><li>Language skills (English and Arabic)</li><li>Behavioral Competencies: Delivering Results &amp; Fostering Ownership Building Customer Value Networking &amp; Influencing Collaboratively Leading Teams Driving Change.</li><li>Technical Competencies: Customer Communication Performance Management &amp; Reporting Cross-Selling Telecom Market &amp; Industry Knowledge Digital Technology Knowledge</li></ul>

<p>Responsible of RNCs, BSCs, transport (IP &amp; microwave), CME/power maintenance in addition to Operation &amp; maintenance for all sites in area which including all bands 2G,3G &amp; LTE . Site configuration of parameters to follow RF requests, modify TR equipment s, and work on NET echo Field troubleshooting &amp; fix problem for TR microwave, RAN and CME/power. Support to the other department upon requests. Daily Check all BTS &amp; MW, CME clearance alarm, close TKT &amp; resolving and following up all pending issues. Acceptance and on-air new sites or expansions. Daily task O&amp;M follow up. follow up CME maintenance subcontractor. Team work &amp; CR implementations. Network performances &amp; KPI with outage follow up. Daily report to Cluster Supervisor.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>B.sc degree (Telecommunication Engineering or Electrical Engineering or equivalent degree).</li><li>Graduate or 1-year experience.</li><li>Having a Valid Engineers Union ID Card .</li></ul><p>Behavioral Competencies: Delivering Results &amp; Fostering Ownership Building Customer Value Networking &amp; Influencing Collaboratively Leading Teams Driving Change .</p><p>Technical Competencies: Access Network Operations Network Monitoring Problem Solving Service Operations Center (SOC) Technical Writing and Reporting Troubleshooting &amp; Technical Problem Solving.</p>

<p>Responsible to develop, recommend and implement sales plans and strategies to achieve the assigned objectives and Company s goals with high contribution and full accountability on the delivery of his/her team . Establishes sales plans and strategies to Expand the customer base in the market. Ensures proper implementation of Asiacell strategy and departmental goals. Maintains long term and successful relationships with key and strategic customers within his/her teams portfolios. Makes sure that the customers are regularly visited by his/her team members for more business development and creating real value for both Asiacell and the customers Conducts regular performance and competency evaluations for direct reports while delivering constant constructive feedback for higher achievements and further development Effective management of daily operations whilst managing and coaching team to achieve strategic goals. Reviews and gains agreements with focusing on value for Corporate Sales Section to ensure efficient and effective delivery of the required contribution. Develops a highly professional and results oriented sales force capable of achieving, or exceeding, the sales targets in the corporate segments. Liaise with Marketing in identifying market and business opportunities for further business development or the introduction of new products or services that meet the specific requirements of corporate clients. Oversee the development and implementation of special customer care programs that target the individual needs of corporate and VIP clients, and ensure customer satisfaction. Interview and select direct reports and validate hiring decisions for the department</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree- MBA is a plus</li><li>Minimum 3 years on managerial level in similar field</li><li>Language skills (English)</li><li>Computer skills, Microsoft, excel, PowerPoint.</li><li>Behavioral Competencies: Delivering Results &amp; Fostering Ownership Building Customer Value Networking &amp; Influencing Collaboratively Leading Teams Shaping Strategy Driving Change .</li><li>Technical Competencies: B2B Sales Planning Bidding &amp; Tendering Process Performance Management &amp; Reporting Partnership Engagement, Execution and Monitoring Telecom Market &amp; Industry Knowledge B2B Solution Selling Negotiation Sales Training and coaching.</li></ul>

<p>Support the handsets and devices business through operational execution, tracking, and reporting, ensuring accurate data, timely follow-ups, and smooth coordination across inventory, logistics, finance, and system processes. The role ensures device availability, process efficiency, and reporting accuracy, while providing basic insights to support decision-making. Maintain and manage device data and tracking systems, ensuring accuracy across portfolio, pricing, inventory, and reports. Prepare and maintain weekly and monthly reports covering device sales, stock, shipments, and KPIs. Track and monitor device inventory aging and stock levels, highlighting issues and following up for resolution. Follow up on logistics shipments, ensuring timely updates on delivery, clearance, and warehouse availability. Maintain shipment and stock tracking files, ensuring up-to-date and accurate reporting. Track and follow up on finance processes (invoices, payments, approvals), ensuring timely completion. Monitor and follow up on internal PR processes, ensuring approvals are completed without delays. Support device order tracking on OEM platforms (e.g., Apple Supply), ensuring visibility on order status and timelines. Prepare and submit OEM reports and forecasting templates, ensuring data accuracy and adherence to deadlines. Manage and follow up on item code creation and ERP product setup, ensuring accurate configuration and timely activation aligned with launches. Provide basic analysis on performance, aging, and stock movement, highlighting key issues and trends. Support cross-functional coordination across supply chain, finance, and marketing to ensure smooth execution of device operations.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in business, Marketing, Economics, or Supply Chain</p><p>3 to 5 years of experience in Marketing, Operations, or Supply Chain...</p><p>2 to 3 years of experience in partner/vendor coordination..., with a proven track record of coordinating with OEMs, distributors, or external technology providers.</p><p>Intermediate to Advanced command of Excel and PowerPoint for operational reporting and tracking.</p><p>Advanced command of Microsoft Excel (Pivot Tables, data modeling, dashboarding) and PowerPoint for executive reporting and data visualization.</p><p>Excellent proficiency in both English and Arabic (written and verbal) to ensure effective communication with international vendors and local cross-functional teams.</p><p>Behavioural Competencies: Delivering Results &amp; Fostering Ownership Building Customer Value Networking &amp; Influencing Collaboratively Leading Teams Shaping Strategy Driving Change</p><p>Technical Competencies: Telecom Market &amp; Industry Knowledge Market Segmentation Product / Portfolio Strategy Development Performance Management &amp; Reporting Analytical Thinking Creative Thinking Business Acumen</p>