Asiacell Communications jobs

<p>The Site Management Supervisor is responsible for (Supervisor) all aspects of site acquisition, lease negotiations, contract renewals, coordination of security activities. This role involves field-based tasks to ensure site accessibility, security compliance, and operational readiness while maintaining smooth relationships with site owners and resolving site-related issues of connecting sites with NGP &amp; LDG, maintenance what related to NGP or LDG, site functionality, safety, and compliance, collaboration with vendors, government committees, fuel supply, follow up, solve. Follow up, solve and complete/achieving all tasks in the best way to implement all corporate goals and requirements in a way that reflects positively on the company.</p> <p> </p> <ul> <li>Supervising Site Acquisition, connection of electricity to the sites processes until final stage, follow up all issues that related to connecting NGP, local generator &amp; Water to the sites &amp; buildings all areas</li> </ul> <p> Supervising maintenance for the NGP &amp; LDG of the sites &amp; buildings all areas</p> <ul> <li>Supervising Collecting, preparing list &amp; auditing Site Grid Power Elec.bill, LDG bill &amp; Water bills of the sites &amp; buildings all areas.</li> <li>Supervise removal of grass and other landscaping issues by coordinating outsourced workers</li> </ul> <p> Supervising safety in the sites.</p> <p> Supervising Fuel Management &amp; Monitoring</p> <p> Supervising Sites Security &amp; Access Control</p> <p> Supervising Reporting, Auditing &amp; Compliance</p> <ul> <li>Supervising Negotiate lease terms and rent with new and existing site owners (private and shared sites).</li> <li>Supervising Prevent and manage site outages and complaints through calls or site visits.</li> </ul> <p> <br> </p> <p> Bachelor s degree Or Diploma </p> <p> Experience (6-8years )</p> <p> Motivation for improving and empowering others </p> <p> Teamwork &amp; Collaboration Skills</p> <p> Computer skill (Word, excel, outlook &amp; Power Point)</p> <p> Language skills (Arabic, English) speaking &amp; writing</p> <p> Stakeholder Coordination </p> <p> Safety &amp; Compliance Awareness </p> <p> Ability to Coordinate Site Operational Activities </p> <p> <br> </p> <p> <br> </p> <p> <strong>Behavioral Competencies:</strong> </p> <p> <br> </p> <p> Delivering Results &amp; Fostering Ownership</p> <p> Building Customer Value</p> <p> Networking &amp; Influencing Collaboratively</p> <p> Leading Teams</p> <p> Shaping Strategy</p> <p> Driving Change</p> <p> <br> </p> <p> <br> </p> <p> <strong>Technical Competencies:</strong> </p> <p> <br> </p> <p> Business Case Development</p> <p> Conflict Resolution</p> <p> Fuel Management</p> <p> Problem Solving</p> <p> Negotiation</p> <p> Local Language Knowledge </p> <p> Government Relations </p> <p> Mechanical, Electrical &amp; Plumbing Knowledge</p><p><strong>Desired Candidate Profile</strong></p><p> Bachelor s degree Or Diploma </p> <p> Experience (6-8years )</p> <p> Motivation for improving and empowering others </p> <p> Teamwork &amp; Collaboration Skills</p> <p> Computer skill (Word, excel, outlook &amp; Power Point)</p> <p> Language skills (Arabic, English) speaking &amp; writing</p> <p> Stakeholder Coordination </p> <p> Safety &amp; Compliance Awareness </p> <p> Ability to Coordinate Site Operational Activities </p>

<p>Optimize Asiacell s owned digital assets for maximum visibility across traditional search engines and AI-powered answering engines, while driving sustainable growth in traffic, engagement, and conversions through SEO and CRO excellence.</p> <p> <strong>Website Growth &amp; Optimization</strong> </p> <p> Own the performance of the corporate website and microsites, ensuring traffic growth, retention, and seamless user experiences.</p> <p> Implement strategies to improve load times, mobile-first usability, accessibility compliance, and simplified user journeys.</p> <p> Collaborate with developers, designers, and content teams to deliver continuous website enhancements.</p> <p> <strong>SEO &amp; AEO/LLM Optimization</strong> </p> <p> Develop and execute strategies to improve visibility across both search engines and emerging answering engines (e.g., ChatGPT, Perplexity, Gemini).</p> <p> Ensure structured data, semantic markup, and authoritative signals are embedded into digital assets for higher AI/LLM inclusion.</p> <p> Monitor and optimize keyword rankings, organic traffic, and visibility share within AI-driven answer engines and conversational outputs.</p> <p> Partner with content/product teams to build AI-friendly, optimized content that matches user intent.</p> <p> <strong>Conversion Rate Optimization (CRO)</strong> </p> <p> Lead A/B and multivariate testing to optimize conversion funnels across recharge, sales, and registration journeys.</p> <p> Improve landing page design, CTAs, and content layouts to boost conversion and minimize drop-offs.</p> <p> Use analytics and behavioral tools (heatmaps, click paths, scroll depth) to design and test CRO experiments.</p> <p> Translate data into actionable recommendations to grow digital sales and revenue contribution.</p> <p> <strong>Analytics &amp; Performance Tracking</strong> </p> <p> Define and track KPIs such as organic traffic, share of AI/answer engine results, bounce rates, and conversion uplift.</p> <p> Build and maintain dashboards for leadership visibility.</p> <p> Leverage GA4, ContentSquare, SEO platforms, and CRO tools for insights and optimization.</p> <p> <strong>Cross-Functional Collaboration &amp; Growth Enablement</strong> </p> <p> Align SEO/CRO initiatives with broader digital growth campaigns in partnership with Marketing, Product, and UX.</p> <p> Manage external SEO and CRO partners/agencies when required.</p> <p> Benchmark performance against competitors and global best practices, ensuring continuous growth.</p> <p> </p> <p> </p> <p> <br> </p> <p> </p> <p> </p> <p> </p> <p> </p><p><strong>Desired Candidate Profile</strong></p><ul> <li> Bachelor s degree in marketing, communications, advertising, or a related field.</li> <li> 5+ years in SEO, website optimization, or CRO, preferably in telecom, e-commerce, or digital first sectors.</li> <li> Strong skills with analytics tools (GA4, Hotjar, SEMrush, Ahrefs).</li> <li> Understanding of Answer Engine Optimization (AEO) and how LLMs (ChatGPT, Perplexity, Gemini) surface content.</li> </ul> <p> <br> </p> <p> <strong> </strong> <strong>Behavioural Competencies:</strong> </p> <p> <br> </p> <ul> <li> Delivering Results &amp; Fostering Ownership</li> <li> Building Customer Value</li> <li> Networking &amp; Influencing Collaboratively</li> <li> Leading Teams</li> <li> Shaping Strategy</li> <li> Driving Change</li> </ul> <p> </p> <p> <strong>Technical Competencies:</strong> </p> <p> <br> </p> <ul> <li> Digital Content Management </li> <li> Machine Learning / Artificial Intelligence</li> <li> Digital Analytics</li> <li> Website Management</li> </ul> <p> </p>

<p>The Site Management Officer is responsible for (Follow up) all aspects of site acquisition, lease negotiations, contract renewals, coordination of security activities. This role involves field-based tasks to ensure site accessibility, security compliance, and operational readiness while maintaining smooth relationships with site owners and resolving site-related issues. Follow up, solve and complete/achieving all tasks in the best way to implement all corporate goals and requirements in a way that reflects positively on the company. Handle site acquisition processing via internal systems (click-on-site). Prepare and upload all required site acquisition documents. Conduct pre-plan and after-plan joint surveys for new and existing sites. Negotiate lease terms and rent with new and existing site owners (private and shared sites). Explain and clarify contract terms and conditions to site owners. Obtain approvals from owners for expansion, upgrades, or co-hosting with Asia cell. . Facilitate contract renewals by renegotiating lease terms and ensuring updated agreements are documented and explained. Conduct pre-plan site surveys for new sites, fixing MBTS, and additional infrastructure. Participate in after-plan joint surveys to validate implementation. Handover sites to designated security companies. Coordinate handovers with Deployment and Emergency Response (ER) teams. Prevent and manage site outages and complaints through calls or site visits. Take corrective actions by coordinating with responsible teams post-outage. Serve on the annual trespassing committee for EC. Participate in investigation committees for theft or related incidents. Obtain access permissions through calls and coordination with site owners. Assess sites for outsourcing or insourcing during contract renewals (with or without guards).</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma Or Bachelor s degree</li><li>Experience (2-4years )</li><li>Safety &amp; Compliance Awareness</li><li>Intermediate Computer skill (Word, excel, outlook &amp; Power Point)</li><li>Language skills (Arabic, English) speaking &amp; writing</li><li>Ability to Coordinate Site Operational Activities</li><li>Stakeholder &amp; Government Coordination Skills</li></ul><h3>Behavioral Competencies:</h3><ul><li>Delivering Results &amp; Fostering Ownership</li><li>Building Customer Value</li><li>Networking &amp; Influencing Collaboratively</li><li>Leading Teams</li><li>Shaping Strategy</li><li>Driving Change</li></ul><h3>Technical Competencies:</h3><ul><li>Conflict Resolution</li><li>Fuel Management</li><li>Problem Solving</li><li>Negotiation</li><li>Local Language Knowledge</li><li>Government Relations</li><li>Mechanical, Electrical &amp; Plumbing Knowle</li></ul>

<p>Explain sales offers to Dealers, POS and the Market, Product availability. Visit the Dealers and POS to see their need, and to inform them about our new offers. Distribute BTL for the Dealers and POS. Inquire about the other Company s offers and promotion. Ensure the availability of Asiacell product.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma Degree.</li><li>0-2 years experience.</li><li>Computer skills (MS Office).</li><li>Language skills (English, Arabic).</li><li>Behavioral Competencies: Delivering Results &amp; Fostering Ownership. Building Customer Value. Networking &amp; Influencing Collaboratively. Leading Teams. Driving Change.</li><li>Technical Competencies: Telecom Market &amp; Industry Knowledge. Distribution Logistics. Performance Management &amp; Reporting. B2C Sales Planning. Partnership Engagement, Execution &amp; Monitoring. Negotiation. Incentives Program Management.</li></ul>

<p>To play a vital role in implementing the Churn Management framework across all Customer related touchpoints, in line with Customer first strategy of Asiacell. The candidate shall assume the role of a Retention Champion making sure there is a coordinated plan and implementation around Churn efforts. Key responsibilities include regular input on subscriber health, hypothesis building on Churn impact for every Commercial action, performance monitoring and launch of Retention specific portfolio. Lead the end to end revamp of the Churn Management Framework outlining a revised Churn management strategy Design and implement a thorough Engagement/Churn reduction plan for New Sales, Reactivations, Revivals &amp; Dormant subscribers. Deep dive into reasons for increasing churn, build churn hypothesis on every commercial action and come up with corrective actions Design, track and support in implementation of a holistic Churn dashboard for better visibility of Churn/Retention Efforts. Present to the management Churn Reduction Forecasting and Implementation of Pro-active Strategy to Curtail Dormancy Micro-segmentation of Entire Subscriber Base to Push Campaigns according to the Needs of the Customers Identification of Network High Churn Clusters and Corrective Measures Project in Coordination with Technical and Geo-marketing Formalization of Business Cases to Launch Churn Reduction Specific products to enhance Retention Ratios and prevent value erosion Liaison with Analytics Team in Development/ Retraining /Utilizing of Churn Prediction Models, Dormancy Prediction Models, SNA (Social Network Analysis) Models and Specific Product Propensity Models Running specialist programs focusing on Churn Reduction and Win-back Initiatives to Reduce Churn and increase Dormancy Revivals</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree - Business or /and information technology</li><li>Telecom commercial experience 5 years</li></ul><p>Behavioural Competencies:</p><ul><li>Delivering Results &amp; Fostering Ownership</li><li>Building Customer Value</li><li>Networking &amp; Influencing Collaboratively</li><li>Leading Teams</li><li>Shaping Strategy</li><li>Driving Change</li></ul><p>Technical Competencies:</p><ul><li>Customer Value Management</li><li>Problem Solving</li><li>Product / Portfolio Strategy Development</li><li>Market Segmentation</li><li>Cross-Selling</li></ul>

<p>To ensure efficient operation of the office. Supports managers and employees through a variety of tasks related to organization and communication. Responsible for confidential and time sensitive material. Familiar with a variety of the field's concepts, practices and procedures. Ability to effectively communicate via phone and email ensuring that all Administrative Assistant duties are completed accurately and delivered with high quality and in a timely manner. Organize and schedule meetings and appointments for interviews Produce and distribute correspondence memos, letters, faxes and forms Assist in the preparation of regularly scheduled reports Develop and maintain a filing system Order office supplies Submit and reconcile expense reports Provide general support to visitors Provide information by answering questions and requests Carry out administrative duties such as filing, typing, copying, binding, scanning etc. Organize travel arrangements for senior managers Write letters and emails on behalf of other office staff Develop and update administrative systems to make them more efficient Resolve administrative problems</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s Degree 2 5 years of experience Knowledge of office management systems and procedures Excellent time management skills and ability to multi-task and prioritize work Attention to detail and problem-solving skills Language Skills (English and Arabic) Behavioral Competencies: Delivering Results &amp; Fostering Ownership. Building Customer Value. Technical Competencies: Meeting Administration Message Handling Technical Writing and Reporting Documents &amp; Records Management</p>

<p>Optimize Asiacell s owned digital assets for maximum visibility across traditional search engines and AI-powered answering engines, while driving sustainable growth in traffic, engagement, and conversions through SEO and CRO excellence.</p><p><strong>Website Growth &amp; Optimization</strong></p><p>Own the performance of the corporate website and microsites, ensuring traffic growth, retention, and seamless user experiences. Implement strategies to improve load times, mobile-first usability, accessibility compliance, and simplified user journeys. Collaborate with developers, designers, and content teams to deliver continuous website enhancements.</p><p><strong>SEO &amp; AEO/LLM Optimization</strong></p><p>Develop and execute strategies to improve visibility across both search engines and emerging answering engines (e.g., ChatGPT, Perplexity, Gemini). Ensure structured data, semantic markup, and authoritative signals are embedded into digital assets for higher AI/LLM inclusion. Monitor and optimize keyword rankings, organic traffic, and visibility share within AI-driven answer engines and conversational outputs. Partner with content/product teams to build AI-friendly, optimized content that matches user intent.</p><p><strong>Conversion Rate Optimization (CRO)</strong></p><p>Lead A/B and multivariate testing to optimize conversion funnels across recharge, sales, and registration journeys. Improve landing page design, CTAs, and content layouts to boost conversion and minimize drop-offs. Use analytics and behavioral tools (heatmaps, click paths, scroll depth) to design and test CRO experiments. Translate data into actionable recommendations to grow digital sales and revenue contribution.</p><p><strong>Analytics &amp; Performance Tracking</strong></p><p>Define and track KPIs such as organic traffic, share of AI/answer engine results, bounce rates, and conversion uplift. Build and maintain dashboards for leadership visibility. Leverage GA4, ContentSquare, SEO platforms, and CRO tools for insights and optimization.</p><p><strong>Cross-Functional Collaboration &amp; Growth Enablement</strong></p><p>Align SEO/CRO initiatives with broader digital growth campaigns in partnership with Marketing, Product, and UX. Manage external SEO and CRO partners/agencies when required. Benchmark performance against competitors and global best practices, ensuring continuous growth.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in marketing, communications, advertising, or a related field. 5+ years in SEO, website optimization, or CRO, preferably in telecom, e-commerce, or digital first sectors. Strong skills with analytics tools (GA4, Hotjar, SEMrush, Ahrefs). Understanding of Answer Engine Optimization (AEO) and how LLMs (ChatGPT, Perplexity, Gemini) surface content. Behavioural Competenciest: Delivering Results &amp; Fostering Ownership Building Customer Value Networking &amp; Influencing Collaboratively Leading Teams Shaping Strategy Driving Change Technical Competencies: Competency Name Digital Content Management Machine Learning / Artificial Intelligence Digital Analytics Website Management</p>

<p>The Cluster Support Officer is responsible for (Follow up), Oversaw operational coordination between internal teams, government entities, and vendors, ensuring timely processing of invoices, managing expense reports, and procurement requests (RFQ/RFP, PR). Managed government-related documentation and approvals for site upgrades or dismantling. Ensured compliance with environmental, financial, Security and safety requirements while maintaining accurate reporting and liaising directly with stakeholders for payments, surveys, and regulatory follow-ups., solve and complete/achieving all tasks in the best way to implement all corporate goals and requirements in a way that reflects positively on the company.</p><p>Government Entity Coordination &amp; Payments:</p><ul><li>Facilitate timely payments to government entities by preparing required documentation and visiting relevant offices.</li><li>Ensure compliance with governmental procedures for transactions related to site operations, utilities, and licensing</li></ul><p>Environmental Compliance:</p><ul><li>Oversee and manage all procedures related to obtaining environmental approvals for sites, ensuring compliance with applicable regulations</li></ul><p>Government DG Surveys &amp; Documentation:</p><ul><li>Manage and follow up on Diesel Generator (DG) survey documentation with government entities and internal clusters.</li><li>Ensure timely submission and tracking of approvals and reports related to DG usage and compliance.</li></ul><p>Procurement &amp; RFQ/RFP Handling:</p><ul><li>Prepare required paperwork (PPWK) at Fuel Product Distribution Government offices in accordance with fuel supply protocols.</li><li>Also Security needs for the Sites and the Buildings that gets handled from the region.</li><li>Ensure all fuel documentation is aligned with internal and government requirements.</li></ul><p>Reporting Management:</p><ul><li>Prepare and upload regular reports related to fuel usage, provisions, monthly expenses, and Fuel Management Data (FMD).</li><li>Maintain accuracy and timely submission of GFS and fuel reports to ensure transparency and budget tracking.</li><li>Prepare power trespassing, theft cases monthly reports.</li></ul><p>Invoice Verification &amp; Coordination:</p><ul><li>Review, verify, and coordinate fuel, safety, and security invoices in collaboration with clusters and vendors.</li><li>Liaise with government bodies to meet compliance standards and project timelines.</li><li>Coordinate with internal departments and vendors to ensure accurate and timely approvals and submissions.</li><li>Process and validate General Ledger (GL &amp; LDG) invoices from outsourced contractors.</li></ul><p>Site Utility and Financial Management:</p><ul><li>Manage and process annual financial obligations for sites, including electricity (ELC), LDG, and water bills.</li><li>Close NGP accounts for dismantled sites and ensure proper financial and regulatory closure procedures are followed.</li></ul><p>Regional Procurement &amp; Reporting:</p><ul><li>Raise PRs for regional operational needs and maintain up-to-date procurement reports.</li><li>Support the preparation of periodic financial and operational reports for management oversight.</li></ul><p>Site contract renewal:</p><ul><li>Obtaining approvals for the result of negotiation achieved by cluster team,</li><li>Obtaining approval for adding, removing sites and buildings to/from security outsource lists.</li></ul><p>Important Clarification</p><p>The allocation and distribution of the activities and responsibilities outlined above shall be carried out through coordination between the Supervisor and the Senior Manager. Both parties share responsibility for ensuring these tasks are assigned appropriately to meet operational requirements.</p><p><strong>Desired Candidate Profile</strong></p>Diploma Or Bachelor s degree<br>Experience 2-4 years<br>Motivation for improving and empowering others<br>Problem solving and decision-making abilities<br>Promoting Teamwork to demonstrate interest, skills, and success<br>Computer skill<br>Language skills<br>Stakeholder &amp; Government Coordination Skills<br>Behavioral Competencies: Delivering Results &amp; Fostering Ownership Building Customer Value Networking &amp; Influencing Collaboratively Leading Teams Shaping Strategy Driving Change<br>Technical Competencies: Business Case Development Technical Writing and Reporting Fuel Management Problem Solving Negotiation Local Language Knowledge Government Relations Mechanical, Electrical &amp; Plumbing Knowledge

<p>Responsible for Asiacell s Digital strategy from conceptualization to execution. Owning and managing the Digital care user engagement platform. Implementation, adoption and operation of the Digital Care framework and involves coordination/working closely among interdisciplinary teams towards the successful implementation of each component ; with focus on the Customer Care unit to increase Social direct messaging reachability, management of Chat bot implementation and updates to capture and convert high traffic inquiries and complaints via chat bot and social direct messaging. Responsible for the adoption of new technologies to help achieve digital growth strategy and coming up with futuristic and innovative ideas to implement in Asiacell s digital channels. Responsible to manage and drive digital monthly active users and engagement leveraging on MAU s to increase revenue generating transactions that are performed by users and increase the revenue Owns Asia cell s mobile app channel Owns and governs the Mobile app enhancement and enrichment strategy Modification, correction and enhancement of User experience and User interface to meet the latest trends Manages the releases of Android, IOS and Huawei store rules to accommodate the app changes Enhancement and enrichment of digital service catalogue in the mobile application Enhancement of customer journey to boost the care interactions done via digital channels Enhances UX/UI to boost the ability to find information quickly by customers Implementation of Progress web applications to serve customers in Chat and help features Owns the user growth platform implementation and maintenance (Similar to CleverTap, Appsflyer..etc) Mapping the customer to the correct channels to improve efficiency Retention of existing digital channel users Monitor missing functionalities and features which are available in non-digital world and migrate them to digital channels Owns the push notification calendar Owns and manages the Digital User Engagement platform Maintain and update the events to the digital user engagement platform and automate 100% of user interactions via Push, In App Push communication channels Increase In App purchases to drive more revenue generating transactions coming from digital channels Work closely with Online Support (Customer Care Team) to increase and drive traffic from conventional to digital communication channels Manage the Online Chat/In App Chat implementation and integration with Contact Centre system and SDK s Own the chat bot workflow implementation and changes Chat bot implementation into social media care channels Introduce AI measurements of channel health and underlying system issues (Firebase Performance Management SDK)Implementation of new technologies to help achieve digital growth strategy</p><p><strong>Desired Candidate Profile</strong></p><p>Degree or equivalent in IT or relevant field Experience in telecommunication or Digital services sector Behavioural Competencies: Delivering Results &amp; Fostering Ownership Building Customer Value Networking &amp; Influencing Collaboratively Leading Teams Driving Change Technical Competencies: Digital CX Technologies &amp; Trends Digital care Digital channel management (commercial aspects) Business English</p>

<p>Operation and Maintenance Technicians for Datacenters (Power, Generators and cooling systems).</p> <p> Daily task Operation and Maintenance follow-up.</p> <p> Daily reporting. </p> <p> Support and participate on Datacenters in-house task implementations.</p> <p> Mechanical /Electrical Prep industry /technology institute. </p> <p> 4-year experiences in field.</p> <p> Technical knowledge (Power, Generators and cooling).</p> <p> Mechanical /Electrical regular &amp; preventive procedures.</p> <p> </p> <p> <strong>Behavioral Competencies:</strong> </p> <p> <br> </p> <p> Delivering Results &amp; Fostering Ownership.</p> <p> Building Customer Value.</p> <p> <br> </p> <p> <strong>Technical Competencies:</strong> </p> <p> Data Center Operation &amp; Maintenance.</p> <p> Network Monitoring.</p> <p> Technical Writing and Reporting.</p> <p> Problem Solving.</p> <p> Technical Writing and Reporting.</p>

<p>Responsible of RNCs, BSCs, transport (IP &amp; microwave), CME/power maintenance in addition to Operation &amp; maintenance for all sites in area which including all bands 2G,3G &amp; LTE<strong>.</strong> </p> <p> Site configuration of parameters to follow RF requests, modify TR equipment s, and work on NET echo</p> <p> Field troubleshooting &amp; fix problem for TR microwave, RAN and CME/power. </p> <p> Support to the other department upon requests.</p> <p> Daily Check all BTS &amp; MW, CME clearance alarm, close TKT &amp; resolving and following up all pending issues.</p> <p> Acceptance and on-air new sites or expansions.</p> <p> Daily task O&amp;M follow up.</p> <p> follow up CME maintenance subcontractor. </p> <p> Team work &amp; CR implementations.</p> <p> Network performances &amp; KPI with outage follow up.</p> <p> Daily report to Cluster Supervisor.</p> <p> B.sc degree (Telecommunication Engineering or Electrical Engineering or equivalent degree). </p> <p> Graduate or 1-year experience.</p> <p> Having a Valid Engineers Union ID Card<strong>.</strong> </p> <p> <br> </p> <p> <strong>Behavioral Competencies:</strong> </p> <p> <br> </p> <p> Delivering Results &amp; Fostering Ownership</p> <p> Building Customer Value</p> <p> Networking &amp; Influencing Collaboratively</p> <p> Leading Teams</p> <p> Driving Change<strong>. </strong> </p> <p> <br> </p> <p> <strong>Technical Competencies:</strong> </p> <p> <br> </p> <p> Access Network Operations </p> <p> Network Monitoring </p> <p> Problem Solving </p> <p> Service Operations Center (SOC) </p> <p> Technical Writing and Reporting </p> <p> Troubleshooting &amp; Technical Problem Solving.</p>

<p>As pre-sales Expert you will be responsible as the expert for consulting presales technical / functional support activity to prospective clients and customers while ensuring customer satisfaction. Acts as a technical resource and mentor for less experienced pre-Sales and sales Team members. Focuses on large or complex sales opportunities that need creative and complex solutions. Develops productivity tools and training for pre-sales/Sales members</p> <p> Act as a Technology Consultant to Asiacell s Enterprise Sales Team, advising them on the best solutions and technologies for customer Solutions needs</p> <p> Daily visits to enterprise and SME customer to generate new leads and to convert those leads into sales</p> <p> Capture and document customer technical requirements. </p> <p> Participate in technical interactions with prospective clients and customers</p> <p> Conduct workshops with both Technical as well as Business users to define and showcase the value provided by Asiacell Enterprise solution Services. </p> <p> Coordinating with Marketing to ensure that the right offering is on the market at the right time</p> <p> Have full knowledge of the product, services and solutions offered locally as well as in similar countries.</p> <p> Coordination with account mgrs., Customer care to ensure an excellent customer service is provided.</p> <p> Help in Design and costing of customized solution as per customer requirement with support of the marketing/technical team.</p> <p> Generate weekly &amp; monthly dashboard to monitor pre-sales activity</p> <p> Participate in developing, training, and motivation of Pre-sales team</p> <p> Have extensive knowledge of competitor business/technical model and position accordingly</p> <p> Bachelor s Degree in Telecommunications or in Computer Science or in Engineering qualifications.</p> <p> 3 - 5 years work experience in a telecommunications or IT environment or ISP companies.</p> <p> Ability to manage multiple projects at the same time. </p> <p> Extensive vendor management experience.</p> <p> Strong sense of urgency, proactive and responsive behavior, follow-through, and customer empathy.</p> <p> Knowledge of the Telecommunications market a must</p> <p> Effective communication skills, written and oral</p> <p> Language skills (English, Arabic).</p> <p> Having a Valid Engineers Union ID Card<strong>.</strong> </p> <p> </p> <p> <strong>Behavioral Competencies:</strong> </p> <p> <br> </p> <p> Delivering Results &amp; Fostering Ownership</p> <p> Building Customer Value</p> <p> Networking &amp; Influencing Collaboratively</p> <p> Leading Teams</p> <p> Driving Change.</p> <p> <br> </p> <p> <strong>Technical Competencies:</strong> </p> <p> <br> </p> <p> Competency Name</p> <p> B2B Solution Selling</p> <p> B2B Product / Portfolio Strategy Development</p> <p> Key Account Management</p> <p> Bidding &amp; Tendering Process</p> <p> Telecom Market &amp; Industry Knowledge</p> <p> B2B Sales Planning</p>

<p>This role is responsible for managing handset sales operations across retail stores and indirect networks. The role ensures sales targets are achieved and supports the execution of handset promotions and campaigns.</p> <p> Supervise daily handset sales activities in retail stores and dealer locations.</p> <p> Ensure achievement of monthly and quarterly sales targets.</p> <p> Support implementation of handset promotions and marketing campaigns.</p> <p> Monitor stock availability and coordinate with inventory teams.</p> <p> Train and guide sales representatives on product knowledge and sales techniques.</p> <p> Prepare sales performance reports and provide feedback to management.</p> <p> Maintain strong relationships with dealers and retail partners.</p> <p> Bachelor s degree in Business Administration, Marketing, Economics or MBA in Business </p> <p> Experience: need More than 5 years of experience in the telecommunications or consumer electronics industry and devices </p> <p> Handset business background (Working in handset device brands at least 3 years).</p> <p> </p> <p> <strong>Behavioral Competencies:</strong> </p> <p> <br> </p> <p> Delivering Results &amp; Fostering Ownership</p> <p> Building Customer Value</p> <p> Networking &amp; Influencing Collaboratively</p> <p> Leading Teams</p> <p> Driving Change.</p> <p> <br> </p> <p> <strong>Technical Competencies:</strong> </p> <p> <br> </p> <p> Device Management</p> <p> Telecom Market &amp; Industry Knowledge</p> <p> Product Portfolio &amp; Lifecycle Management</p> <p> Sales &amp; Distribution Analytics</p> <p> Concept to Market / Go to Market</p> <p> Consumer Analytics</p> <p> Negotiation</p>

<p> Provide network maintenance services<strong>.</strong> </p> <p> Carry out maintenance (Replace Antenna, RRU, Jumper, Optical, SFP).</p> <p> Carry out preventive &amp; corrective maintenance (Visit BSC, Node, site to clear fans and cables systemize)</p> <p> Health check &amp; Clear Alarms (critical, Major, Minor).</p> <p> Make site acceptance tests to be done before going on-air.</p> <p> Install/dismantle the HW of MW &amp; RAN network component including sub-racks, antennas, radios &amp; all related cables not limited to IF, RF &amp; wave guide cables.</p> <p> Install, test &amp; Maintain twisted pair cable, Fiber optic, coax data &amp; lan cabling systems using the related test.</p> <p> Support network design activities in the filed such as line of Sight LOS, alignment, Rack/Subrack Expansion, Tower space, equipment inventories &amp; generating a professional reporting for the survey result.</p> <p> Perform troubleshooting to network failures &amp; identify bottlenecks to ensure long term efficiency of network.</p> <p> Perform emergency &amp; routine field servicing of the transportation network including MW, Fiber Optic &amp; Datacom devices &amp; RAN cabinet.</p> <p> Assist &amp; coordinate with related department technician to joint deployment, troubleshooting, and repair of network E2E segments.</p> <p> Create &amp; implement daily work schedule &amp; performs other related jobs duties as assigned.</p> <p> Carry out materials inventory maintenance support including stock counts, logistics support from WH/office to sites &amp; sites to WH/office. Materials include equipment, accessories, consumables &amp; tools.</p> <p> Secondary or High school.</p> <p> 2 years work experience.</p> <p> </p> <p> <strong>Behavioral Competencies:</strong> </p> <p> <br> </p> <p> Delivering Results &amp; Fostering Ownership.</p> <p> Building Customer Value<strong>. </strong> </p> <p> <br> </p> <p> <strong>Technical Competencies:</strong> </p> <p> <br> </p> <p> Access Network Operations.</p> <p> Problem Solving.</p> <p> Service Operations Center (SOC).</p> <p> Technical Writing and Reporting.</p> <p> Troubleshooting &amp; Technical Problem Solving.</p>

<p>Support the operation, maintenance and reliability of Data Center telecom infrastructure and equipment to ensure continuous service availability and operational efficiency Perform daily operation and maintenance activities for Data Center telecom infrastructure and equipment. Monitor alarms, equipment status, and system performance, and report abnormalities. Perform preventive and corrective maintenance activities to ensure service continuity and minimize downtime. Install, maintain, and troubleshoot telecom equipment, fiber optic systems, connectivity infrastructure, and tower-mounted equipment within the Data Center site. Support the implementation of approved maintenance activities and Change Requests (CRs).</p><p><strong>Desired Candidate Profile</strong></p><p>A degree or diploma Computer /Software offices English &amp; Arabic languages Communication and Collaboration 0 - 2-year experiences Behavioral Competencies: Delivering Results &amp; Fostering Ownership Building Customer Value Technical Competencies: Data Center Operation &amp; Maintenance Network Monitoring Safety Management Troubleshooting &amp; Technical Problem Solving</p>

<p>Cross-sell, up-sell products, and enrolment in the services in effectively. Satisfying Asiacell customers by leveraging of the existing offers that the customers have. Improve customer relationship management, maximize clients Satisfaction and retention. Answer/handle all incoming calls and respond to customers calls and complaints related to Eshrat Omor program in a very appropriate and professional manner. Management and resolve customer complaints by utilizing all the tools and interfaces. Sell products and place customer orders in the Call Centre interfaces. Maintain a high level of product knowledge (BTL and ATL) so as to advise the customer accurately whenever required, they have to response the queries of Customers on Asiacell products and services. Identify and escalate issues to concerned team leader for immediate solution. Keep searching for increasing customer satisfaction with having more opportunities to make the process more efficient. Troubleshoot customer complaints, to get clear diagnosis of problem and then placing required incident. Document all call information according to standard operating procedures, ticketing. All calls should be rendered clearly to call reasons. Share monthly, weekly and daily performance of the activities and the achievement. Direct and educate Asiacell customers on products and services and how to get utility of service transactions. Upsell and cross sell of products and services based on the targeted base with the chosen offers. Retain risky customers. Adhere to company and department rules and regulations, sticking to agreed code of conducts.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Computer Skills (MS Office)</li><li>Language Skills (Arabic &amp; English)</li><li>Behavioral Competencies: Delivering Results &amp; Fostering Ownership. Building Customer Value.</li><li>Technical Competencies: Customer Communication. Local Language Knowledge. Complaint Management &amp; Resolution. Cross-Selling. Capturing the Voice of the Customer (VoC). Service Quality Monitoring &amp; Compliance.</li></ul>

<p>Carry out different assignments of the financial and operational audits for the company and ensures the work is performed with the professional care and in accordance with the appropriate standards. These different activities involve conducting performance, operational, financial and compliance audits. Perform financial and operational audits in accordance with Asiacell internal audit methodology. Conduct interviews, review documents, audit surveys, compose summary memos, and prepare working papers. Assist in the preparation of the audit programs with appropriate testing mechanisms, execute the audit program, recognize control weaknesses, asses the materiality of these weaknesses, and relate them back to the scope and objective of the audit. Identify, develop, and document audit observations and recommendations for improvement. Assist in communicating the results, findings and recommendations of audit projects in a timely basis to management Follow up the implementation of the audit recommendations in a timely manner, as per the agreed-on follow-up programs. Interact with staff, section heads, and managers and when necessary, with department directors in order to obtain and/or communicate relevant information to achieve the objective/s of the financial &amp; operational audits. Maintain all organizational and professional ethical standards and ensure internal audit activities are carried out in compliance with international standards for the professional practice of internal auditing, IIA code of ethics. Special assignments and investigations. Assists in the conduct of any fraud investigations or any special audit assignments as instructed by Sr. Manager. Assists in communicating the results, findings and recommendations of special assignments/investigations via written reports and presentations on a timely basis to the management Development &amp; improvement program Pursue professional development opportunities, including external and internal training and professional association memberships, and shares information gained with co-workers. Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in accounting or equivalent</li><li>Behavioral Competencies: Delivering Results &amp; Fostering Ownership Building Customer Value Networking &amp; Influencing Collaboratively Leading Teams Driving Change</li><li>Technical Competencies: Technical Writing and Reporting Critical Thinking Business English International Professional Practices Framework Internal Audit Planning &amp; Execution Business Acumen Telecom Market &amp; Industry Knowledge Digital Technology Knowledge</li></ul>

<p>Provide specialist telecommunications regulatory support for the Company. Prepare communications with the regulator and other governmental entities. Represent the company in meetings/conferences and workshops as per as instructions. Monitor Regulator instructions and telecom law issuance and changes and highlight the risk to regulatory management upon request. Formal relations with different gov. and business stakeholders for business purposes through both professional and personal long terms relationship building. Provide different kind of support (access, acquisition, sales, Environment approval, and VIP requests). participate in the preparation of responses to public consultations, investigations, regulatory audits and other queries issued by the Regulator. . Prepare/follow up different mandatory reports to regulator wither monthly, weekly or Additional natures.</p><p><strong>Desired Candidate Profile</strong></p><p>BSC in Eng. Or legal Strong communication skills, both oral and written. Ability to interact well with team members and other departments Ability to make logical and well-modulated arguments Well-honed problem analysis / problem solving skills Minimum 4 years of experience in similar field including broad management expertise across several functional areas or concentrated knowledge of a particular discipline.</p><ul><li>Behavioral Competencies: Delivering Results &amp; Fostering Ownership Building Customer Value Networking &amp; Influencing Collaboratively Leading Teams Driving Change</li><li>Technical Competencies: Regulatory economics Telecom regulatory management &amp; compliance Project management Problem solving Local language knowledge</li></ul>

<p>Prepare the consultation on the matters required from legal head and give the legal opinions accordingly, be part from legal dep. To handle some of the cases given, make the reports required in this matter, support the legal contracts dep. In terms of national or international contracts. Prepare Provide contract. Studies of laws and legislation support the legal contracts dep. In terms of national or international contracts. attend the courts sessions for the cases given.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University Degree in Legal Department.</li><li>Minimum 3-5 years experience in Legal Field.</li><li>Language skills (Arabic and English, Kurdish)</li><li>Negotiation &amp; Communication &amp; Interpersonal Savvy</li><li>Behavioral Competencies: Delivering Results &amp; Fostering Ownership Building Customer Value Networking &amp; Influencing Collaboratively Leading Teams Driving Change</li><li>Technical Competencies: Problem Solving Contract Support Litigation Management Documents &amp; Records Management Digital Technology (Legal Aspects) Digital Technology Knowledge Local Language Knowledge Business English</li></ul>

<p>Carry out different assignments of the technical &amp; operational audits for the company and ensures the work is performed with the professional care and in accordance with the appropriate standards. These different activities involve conducting performance, operational, technical and compliance audits Perform technical and operational audits in accordance with Asiacell internal audit methodology. Conduct interviews, review documents, audit surveys, compose summary memos, and prepare working papers. Assist in the preparation of the audit programs with appropriate testing mechanisms, execute the audit program, recognize control weaknesses, asses the materiality of these weaknesses, and relate them back to the scope and objective of the audit. Identify, develop, and document audit observations and recommendations for improvement. Assist in communicating the results, findings and recommendations of audit projects in a timely basis to management. Follow up the implementation of the audit recommendations in a timely manner, as per the agreed-on follow-up programs. Interact with staff, section heads, and managers and when necessary, with department directors in order to obtain and/or communicate relevant information to achieve the objective/s of the financial &amp; operational audits. Interact with staff, section heads, and managers and when necessary, with department directors in order to obtain and/or communicate relevant information to achieve the objective/s of the technical &amp; operational audits. Maintain all organizational and professional ethical standards and ensure internal audit activities are carried out in compliance with international standards for the professional practice of internal auditing, IIA code of ethics. ? Special assignments and investigations. Assists in the conduct of any fraud investigations or any special audit assignments as instructed by superiors. Assists in communicating the results, findings and recommendations of special assignments/investigations via written reports and presentations on a timely basis to the management ? Development &amp; improvement program Pursue professional development opportunities, including external and internal training and professional association memberships, and shares information gained with co-workers. Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor degree in Technology, IT, Telecom or equivalent</li></ul><p><strong>Behavioural Competencies:</strong></p><ul><li>Delivering Results &amp; Fostering Ownership</li><li>Building Customer Value</li><li>Networking &amp; Influencing Collaboratively</li><li>Leading Teams</li><li>Driving Change</li></ul><p><strong>Technical Competencies:</strong></p><ul><li>Technical Writing and Reporting</li><li>Critical Thinking</li><li>Business English</li><li>International Professional Practices Framework</li><li>Internal Audit Planning &amp; Execution</li><li>Business Acumen</li><li>Telecom Market &amp; Industry Knowledge</li><li>Digital Technology Knowledge</li></ul>