Job Description

Roles & Responsibilities

Managing the Own & Franchise Shops inside the region & Providing high customer experience inside the shops to keep and enhance the company image. - Managing Retail Section inside the specific region. - Managing and guiding insource & outsource staff across the region. - Empowering the team to deliver all set KPI. - Managing the expansion plan inside the region. - Managing the Own & franchise shops renovation and supervising implementation of new design. - Training and developing the staff to increase sales and improve services. - Initiative ideas to monitor and control performance. - Setting a new standard and looking after the business ethics.

Desired Candidate Profile

• Bachelor s Degree
• More than 5 years in same position or in Retail Section.
• Microsoft Office
• Arabic, Kurdish, based on the region, English languages
• High Communication skills

Behavioural Competencies:

• Delivering Results & Fostering Ownership
• Building Customer Value
• Networking & Influencing Collaboratively
• Leading Teams
• Shaping Strategy
• Driving Change

Technical Competencies:

• Telecom Market & Industry Knowledge
• Business Acumen
• B2C Sales Planning
• Performance Management & Reporting
• Digital Technology Knowledge
• Customer Communication