Job title: IT Infrastructure Coordinator
Location: Basra, Iraq
Contract type: Fixed- term. You must be eligible to live and work in Iraq to apply for this position
Language requirements: Fluency in English and Arabic.

Main responsibilities:

• Ensure the efficient operation and maintenance of IT systems, including routine checks, troubleshooting, repairs and upgrades.
• Install, configure, monitor and maintain IT infrastructure, including servers, workstations, network components, backup and storage devices, and peripherals.
• Implement and manage IT solutions in line with security policies, regulatory requirements and company standards.
• Monitor system performance, identify improvements and implement optimisation initiatives.
• Manage end-user system access in accordance with company requirements.
• Provide technical support for users, systems and application development projects.
• Manage network infrastructure, including patch panels and equipment labelling.
• Maintain IT documentation and support document control in line with company best practices.
• Prepare reports on system performance, security and project progress.
• Coordinate with HQ, vendors and relevant stakeholders on IT activities and support requests.

Skills and experience required:

• Minimum 5 7 years experience as an IT Engineer or in a similar role.
• Good command of English.
• Strong knowledge of IT infrastructure and hardware, including data centres, Active Directory, NetApp, VMware, 3PAR, StoreOnce, Windows Server, storage, servers and workstations.
• Experience in system design, implementation, administration and installation.
• Knowledge of IT service and project management principles and tools.
• Strong troubleshooting, analytical and problem-solving skills.
• Familiarity with IT monitoring and diagnostic tools.

Desired Candidate Profile

You will be responsible for overseeing the company s IT systems and managing the installation, configuration and maintenance of IT components.