Knowledge Management Manager - Erbil
|Posted date||28 October 2019|
|Location||Iraq - Mosul|
|Job Type||Full Time|
Job Title: Knowledge Management Manager - Erbil
Sector: Child Protection
Employment Category: Regular
Employment Type: Full-Time
Open to Expatriates: No
The International Rescue Committee responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, IRC offers life-saving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in more than 40 countries and in 22 U.S. cities, IRC restores safety, dignity and hope to millions who are uprooted by conflict or disaster. IRC leads the way from harm to home.
The IRC Iraq program was established in 2003 and is currently operating programs in 14 governorates in the Kurdistan Region and south central Iraq with an annual budget of over $30 million. Working in coordination with the humanitarian community, the IRC's assistance programs for Syrian refugees and internally displaced persons (IDPs) in Iraq, includes both camp-based and urban-based refugee and IDP assistance. The IRC Iraq supports IDPs, returnees, host communities and Syrian refugees across 14 governorates in Iraq with activities focused on education, protection and rule of law, women’s protection and empowerment, child protection and livelihoods activities. The IRC Iraq’s country office is based in Erbil, with field offices in Mosul, Kirkuk, Ramadi, Duhok and Baghdad and program offices in Sulaymaniyah, Salah al-Din and Karbala governorates.
In Iraq, high-quality Early Childhood Development (ECD) programs have the potential to provide the foundation for children future academic success, health, prosperity, and wellbeing. A large body of scientific evidence emphasizes the need for increased investment in early childhood, particularly for children experiencing conflict, crisis and displacement; these children are extremely vulnerable to the long-lasting effects that prolonged stress has on the developing brain.
In December 2017, Sesame Workshop and the IRC were awarded the MacArthur Foundation’s inaugural 100&Change grant to make real progress toward solving a critical problem of our time. With the extraordinary investment of $100 million, our partnership will transform the language, early reading, math, and social-emotional skills of a generation of children ages 0-8 affected by the Syrian war. Focusing on children in Iraq, Jordan, Lebanon and Syria over the next five years, the plan combines the depth of in-person services, reaching 1.5 million children, with the breadth of mass media, reaching 9.4 million children. For more information, please visit: http://refugee.sesameinternational.org/.
Brookings/Real-time Scaling Lab Summary
As part of the second phase of the Millions Learning project, the Center for Universal Education (CUE) at the Brookings Institution and the Ahlan Simsim program are collaborating to establish a Real-time Scaling Lab that will support the process of scaling the Ahlan Simsim program in Iraq, Jordan, and Lebanon. The Real-time Scaling Lab is not a physical space but rather a process to learn from, document, and support the adaptation and implementation of a multi-component solution that uses proven techniques to measurably transform children’s learning and social-emotional skills. The Real-time Scaling Lab will utilize a reflective, adaptive learning approach to expand and deepen the impact of the Ahlan Simsim program as well as to share lessons learned regionally and globally. The process of establishing the Real-time Scaling Lab and observing how policymakers, practitioners, and funders identify, adapt, and implement this innovative solution will be rigorously documented so that the process itself can be replicated across the program’s geographic priority countries (Iraq, Jordan, Lebanon, and Syria). Lessons drawn from the Ahlan Simsim Real-time Scaling Lab (as well as similar Real-time Scaling Labs that Brookings and partners implement in other countries) will help inform future national, regional, and global policy regarding large-scale improvements in quality education, especially in humanitarian settings.
The Knowledge Management Manager will be the project focal point for Country level knowledge management related to the process of expanding and deepening the impact of – or “scaling” – the Ahlan Simsim solution. The position will be the focal point for documenting an adaptive learning, iterative change process with support from the Ahlan Simsim regional team and the Brookings Institution. This will include co-designing and co-facilitating in-country workshops over the course of three years with the goal of continuously adapting the Ahlan Simsim solution to expand and deepen its’ impact in each country, as well as feeding into a global publication drawing insights from across the Millions Learning Real-time Scaling Labs.
The Knowledge Management Manager will be responsible for the following key objectives:
- Serve as the person responsible for knowledge management for Ahlan Simsim – Iraq.
- Support the ECD Coordinator to oversee and support Real-time Scaling Lab for Ahlan Simsim – Iraq.
- “Tell the story” of how the Ahlan Simsim program scaled in Iraq, including capturing key decisions, opportunities, and challenges faced by relevant actors
- Capture the details of how the Real-time Scaling Lab approach functioned and how it supported the Ahlan Simsim scaling process
- Support work in coordination with the governance unit on political economy analysis (PEA) for country context and other background research;
- Capture key decisions, opportunities, and challenges that actors in relevant partner and government organizations take related to ECD scaling goals;
- Attend and document key scaling-related events and meetings as decided in coordination with the ECD Coordinator
- Proactively share lessons learned within the Iraq country program as well as with regional stakeholders to assist decision-makers in identifying, adapting and scaling other evidence-based ECD solutions;
- Work closely with the Ahlan Simsim regional team to ensure country staff are up-to-date on ECD new research and knowledge generated from other country contexts;
- Work in close collaboration with the Brookings Institution to co-create and implement the Real-time Scaling Lab in Iraq, as a core approach to delivering on Ahlan Simsim’s scaling and partnership strategy;
- Conduct background research on previous and ongoing efforts related to ECD service delivery in Iraq country, including desk review of project documentation, conducting key stakeholder interviews, and attending related meetings and events;
- Contribute to planning, participate in, and document semi-annual in-person convening in Iraq country as well as smaller period in-person and virtual meetings;
- Support implementation of the Iraq scaling plan aligning relevant Knowledge Management and Information gathering priorities with the ambition and focus of the scaling goals;
- Complete and submit periodic “research and documentation tools” (created by Brookings) on the Microsoft Teams platform, including but not limited to: Core Ingredients Checklist, Scaling Lab Quarterly Report, and Scaling Plan Guidelines;
- Work closely with the regional team and Brookings to develop an overall lessons learned document on the Real-time Scaling Labs’ experience that could feed into IRC’s partnership management system and ensure scaling plans and needs are consistent with PEERs processes and procedures; and
- Contribute to planning, and actively participate in and document, global cross-lab workshops and virtual meetings to share lessons and insights with other Real-time Scaling Labs.
- Bachelor degree in social sciences, international development, Education or other relevant related field;
- At least 5 years of experience working in partnership with Government, civil society organizations (CSOs), or other local organizations at an international nongovernmental organization (INGO) or similar organization;
- Based in Iraq, deep knowledge of the country context;
- Experience facilitating or co-facilitating workshops and meetings; comfortable managing group dynamics, leading workshops and activities, and keeping agenda on track and directed at end goals;
- Experience in managing or co-managing multi-stakeholder initiatives, capacity to understand and adapt to different institutional cultures, and relational ease with both high level government representatives and technical staff;
- Knowledge and practical application of scaling literature and systems change processes is preferred;
- Strong interpersonal communication and problem-solving skills;
- Strong planning, organizing, and team-building skills;
- Strong analytical and writing skills;
- Ability to adapt workshop content to group dynamics, environment, and feedback;
- Ability to work independently, meet deadlines, and manage work plan and timeline with minimal oversight;
- Ability to periodically travel domestically and internationally;
- Regular access to high-speed internet for conference calls and document sharing;
- Knowledge of early childhood development or education in Iraq country is a plus; and
- Fluent in written and oral Arabic and English required.
The position will be based in Erbil, Iraq with frequent travel to field sites. Occasional travel to other governorates may also be required.
Standards Of Professional Conduct
The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including maternity leave, gender-sensitive security protocols and other supportive benefits and allowances. Qualified female candidates are strongly encouraged to apply.
Attention Returning National Candidates
IRC strives to attract, motivate and retain qualified national staff in our programs. We strongly encourage national or returning national candidates to apply for this position. If you are a national of the country in which this position is based and are currently located outside of your home country and possess over two years of international work experience, IRC has introduced an attractive remuneration package. The package includes competitive compensation, return flight to post, shipping allowance, temporary housing and a relocation allowance. Certain restrictions may apply.
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IRC is an Equal Opportunity Employer IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.