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<p>About the Role</p><p>We are seeking detail-oriented HR Intern to join our&nbsp; team in Baghdad. This role offers an excellent opportunity for a motivated individual to gain hands-on experience in various facets of human resources, including recruitment, employee relations, and administrative support. You will work closely with our HR department to learn industry best practices and contribute to the growth and culture of our organization.</p><p>Key Responsibilities</p><ul><li>Assist with the end-to-end recruitment process, including posting job advertisements, screening resumes, and scheduling interviews.</li><li>Maintain and update employee records and HR databases to ensure accuracy and compliance.</li><li>Support the onboarding process for new hires, including preparing welcome packages and organizing orientation sessions.</li><li>Help coordinate internal training programs and employee engagement initiatives.</li><li>Provide administrative support for performance management, leave tracking, and benefits administration.</li><li>Assist in drafting HR policies, employee handbooks, and internal communication materials.</li></ul><p>Qualifications and Requirements</p><ul><li>Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.</li><li>1 to 5 years of experience (inclusive of internships, project-based work, or professional roles).</li><li>Strong understanding of labor laws and HR best practices in Iraq.</li><li>High level of integrity and the ability to maintain strict confidentiality.</li><li>Fluency in both Arabic and English, with excellent written and verbal communication skills.</li></ul><p>Required Skills</p><ul><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).</li><li>Strong organizational skills with the ability to manage multiple tasks simultaneously.</li><li>Excellent interpersonal skills and a collaborative mindset.</li><li>Analytical thinking and problem-solving abilities.</li><li>Ability to adapt to a fast-paced work environment.</li></ul><p>Benefits and Perks</p><ul><li>Professional mentorship and guidance from experienced HR professionals.</li><li>Exposure to diverse HR functions in a professional business setting.</li><li>Opportunity for growth and potential career advancement within the company.</li><li>A supportive and inclusive workplace culture that values employee development.</li><li>Competitive internship stipend and workspace facilities located in central Baghdad.</li></ul>

<p>Vacancy Announcement - Sales and Marketing Manager</p><p>| Baghdad, Iraq</p><p>&nbsp;</p><p><strong>Vacancy No.</strong></p><p>SEL-SM-002</p><p><strong>Issue Date</strong></p><p>10 Sep 2026</p><p><strong>Application Deadline</strong></p><p>20 Sep 2026</p><p><strong>Post Title</strong></p><p>Sales and Marketing Manager</p><p><strong>Reports To</strong></p><p>General Manger</p><p><strong>Type of Contract</strong></p><p>Fixed Contract</p><p><strong>Probation period</strong></p><p>Three months</p><p><strong>Salary</strong></p><p>2,500 USD Monthly</p><p><strong>Duration</strong></p><p>One year</p><p><strong>Location</strong></p><p>Baghdad, Iraq</p><p><strong>Nationality</strong></p><p>Iraqi National</p><p><strong>Background</strong></p><p>The Sales and Marketing Manager is responsible for developing and implementing strategies that increase room bookings, restaurant revenue, and demand for the hotel’s services. Working within a five-star hotel with more than 300 guest rooms and multiple restaurants, the manager will lead sales</p><p>activities, manage marketing campaigns, develop commercial partnerships, and strengthen the hotel’s market position.</p><p>Duties and Responsibilities</p><p>The Sales and Marketing Manger’s duties and responsibilities shall include, but are not limited to, the following:</p><p>&nbsp;</p><p>1.&nbsp; Sales Strategy and Business Development</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare and implement the annual sales and marketing plan, aligned with the hotel’s revenue targets and business objectives.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identify new business opportunities across corporate, leisure, group, and long-stay customer segments.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop relationships with companies, travel agencies, tour operators, embassies, government entities, and international organizations.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct sales calls, client meetings, hotel inspections, and presentations to generate bookings.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare proposals and negotiate corporate rates, group bookings, and commercial agreements within approved pricing and authority limits.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain an active sales pipeline and follow up on enquiries, proposals, contracts, and account renewals.</p><p>&nbsp;</p><p>2.&nbsp; Room Revenue and Distribution</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Work with the General Manager, reservations team, and revenue management function to improve occupancy, average daily rate, and revenue per available room.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Review booking trends, competitor activity, and demand patterns to recommend pricing and promotional actions.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop packages and targeted offers to support periods of lower demand.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate the hotel’s presence on online travel agencies and booking platforms, ensuring accurate descriptions, images, and offers.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Increase direct bookings and assess the profitability of sales channels, considering commissions and acquisition costs.</p><p>&nbsp;</p><p>3.&nbsp; Restaurant Marketing</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop promotional plans for the hotel’s restaurants in coordination with food and beverage management.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Promote dining experiences, seasonal menus, special occasions, and group dining offers.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Build relationships with corporate clients and local businesses to generate restaurant bookings.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Measure promotions against restaurant revenue, customer response, and campaign costs.</p><p>&nbsp;</p><p>4.&nbsp; Marketing and Brand Management</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage the hotel’s website content, social media, digital advertising, email campaigns, and promotional materials.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure all communications reflect the hotel’s five-star positioning and present its facilities accurately.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate photography, video production, advertising agencies, and other marketing suppliers.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage public relations activities and relevant media partnerships.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor online feedback and coordinate responses with guest relations and hotel management.</p><p>&nbsp;</p><p>5.&nbsp; Client and Account Management</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain an accurate customer database, including contacts, booking history, negotiated rates, and follow-up actions.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop account plans for key clients and identify opportunities for repeat business.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate confirmed bookings and client requirements with reservations, front office, and restaurant teams.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Follow up after stays or services to assess satisfaction and retain clients.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate with finance on agreed payment terms and outstanding balances for managed accounts.</p><p>&nbsp;</p><p>6.&nbsp; Team Leadership and Performance Reporting</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead the sales and marketing team, assign account responsibilities, and set measurable targets.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage the approved departmental budget and monitor campaign expenditure.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Track sales conversion, account production, direct bookings, campaign return, and progress against revenue targets.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Submit regular reports covering results, forecasts, market developments, and corrective actions.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Train team members in hotel products, sales techniques, account management, and professional client communication.</p><p>&nbsp;</p><p>&nbsp;</p><p><strong>Core Values and Competencies</strong></p><p>&nbsp;</p><p><strong>Professionalism</strong></p><p>Demonstrates professional competence and extensive knowledge of hotel operations. Maintains high standards of conduct, service, accountability, and confidentiality. Remains calm and professional when managing operational challenges.</p><p><strong>Leadership</strong></p><p>Provides clear direction to hotel managers and employees. Makes timely decisions and ensures that responsibilities are properly assigned and monitored.</p><p><strong>Teamwork</strong></p><p>Works collaboratively with departmental managers and employees to achieve the hotel’s operational and service objectives. Promotes cooperation and effective communication across all departments.</p><p><strong>Planning and Organizing</strong></p><p>Establishes clear operational priorities and ensures that the hotel’s activities and resources are properly organized. Monitors plans and adjusts operational priorities when required.</p><p><strong>Communication</strong></p><p>Communicates clearly and professionally with hotel ownership, managers, employees, guests, and other relevant parties.</p><p><strong>Guest Orientation</strong></p><p>Maintains a strong focus on guest satisfaction and ensures that all hotel departments provide services consistent with five-star standards.</p><p><strong>Qualifications and Experience</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor degree in Marketing, Media or relevant fields</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A minimum of five years of relevant experience.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Relevant experience with hospitality is Desirable.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Femail candidate are strongly recommended to Apply.</p><p>&nbsp;</p><p><strong>Language Requirements</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>Kurdish: </strong>Desirable but not mandatory.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>Arabic: </strong>professional spoken and written proficiency is required.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>English: </strong>professional spoken and written proficiency is required.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Candidates must be able to conduct meetings, communicate with guests and employees, and prepare or review business correspondence in Arabic and English.</p><p>&nbsp;</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; After deadline no application will be accepted.</p><p><strong>Notes:</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Only shortlisted candidates will be contacted Only.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Applications received after the deadline may not be considered.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The selection process will be conducted on a competitive basis.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Providing incorrect or misleading information may result in the application being rejected.</p><p>&nbsp;</p><p><strong>Sellink gives paramount consideration in ensuring the highest standards of efficiency, competence and integrity in its recruitment process of personnel. To ensure fairness and transparency, selection of candidate will be made on a competitive basis through a selection panel</strong>.</p><p><strong>Sellink does not charge a fee at any stage of the recruitment process (application, interview meeting,</strong></p><p><strong>processing, training or any other fees).</strong></p><p>&nbsp;</p>

<p><strong>Job Title: </strong>Scholarship Program Coordinator</p><p><strong>&nbsp;</strong></p><p><strong>Position Summary: </strong>The Coordinator is fully responsible for all student-related work outside the UK under the scholarship program.&nbsp;</p><p>This role serves as the primary coordination interface among the Company, Contractor, UK Advisor, students, and all relevant parties, ensuring a smooth process from student guidance, application, visa, and pre-departure preparation through to enrolment.</p><p>&nbsp;</p><p><strong>Key Responsibilities</strong></p><p><strong>1.Academic Application and Enrolment Support</strong></p><p>l Liaise with the UK Advisor and provide advice and assistance regarding qualifications, school selection, pathway options, and applications.</p><p>l Tailor the best study options for each applicant based on their individual situation and guide students through every step of the process.</p><p>l Assist students in preparing all supporting documents required before enrolment applications.</p><p>l Collect student visa and academic progression/application materials.</p><p>l Assist the UK Advisor in submitting students’ enrolment applications and continuously track the processing progress until enrolment is completed.</p><p><strong>2.Visa and Travel</strong></p><p>l Manage the full student visa application process, including Student visa eligibility requirements, health examination, and submission of student visa applications.</p><p>l Reasonably plan students’ travel routes, book international flights, and provide pre-departure advice and support.</p><p><strong>3.Payments and Reimbursements</strong></p><p>l Arrange necessary payments and reimbursements to students, universities, and third parties in accordance with Company regulations and contracts, and subject to Company approval.</p><p><strong>4.Communication, Contract Tracking, and Reporting</strong></p><p>l Overall responsible for communication and coordination with the Company, Contractor, UK Advisor, students, and all relevant parties.</p><p>l Continuously track contract execution status and student status, and report periodically as required by the Company/Client.</p><p>l Promptly report any action or emergency issue that may incur costs, change student status, or affect contract execution.</p><p><strong>5.Logistics Support</strong></p><p>l Provide logistical support packages for two (2) verification visits, including preliminary communication and coordination, and travel arrangements.</p><p>l As arranged by the Client, assist with various documents, reports, materials and data compilation, statements, etc. related to student work.</p><p>l Cooperate with the Company to complete temporary service tasks beyond the scope of work within the programme.</p><p><strong>6.Confidentiality</strong></p><p>l Maintain student confidentiality and privacy.</p><p><strong>&nbsp;</strong></p><p><strong>Qualifications and Requirements</strong></p><p>l Bachelor’s degree or above.</p><p>l English is required; Arabic and Chinese are advantageous.</p><p>l Work experience in education or training.</p><p>l Strong cross-cultural communication skills; knowledge of UK study application and visa processes; compliance and payment management; confidentiality awareness; and issue escalation and follow-up.</p><p>l Candidates shall have study experience in the United Kingdom and experience in managing an international student program.</p>

<p>The post holder is responsible for the delivery of Aviation security training programs through courses and workshops, ensuring that all aviation security staff are well-trained and capable of performing their duties efficiently and safely. Additionally, ensuring that other airport workers and stakeholders receive requisite security training and briefings in accordance with mandated international security standards. All training must be compliant with the Regulatory requirements of ICAO Document 8973 Aviation Security and the ICAA National Civil Aviation Security Training Program (NCASTP). A solid knowledge of performance management tools, techniques, and utilizing ‘state of the art’ technology, is vital, along with the ability to forge relationships with peers and customers. Key Areas of Responsibility: a) Regulatory requirements: Demonstrate excellent knowledge of all pertinent security regulations and standard operating procedures, the training requirements of the ICAO Document 8973 Security Manual and the ICAA National Civil Aviation Security Training Program (NCASTP). b) Lesson Plans & Courses: Assist in the development, and then deliver comprehensive aviation security training programs, including lesson plans, exercises and instructional materials for all identified training courses – specifically the core regulated security courses for a Certified Security Officer (CSO), the supervisory and specialist courses for the experienced staff, and for all airport staff the General Security Awareness Training (GSAT) and customer service courses. Create and conduct training sessions on aviation security protocols, procedures, and regulations. c) Courses, Development & Delivery Security Oversight: Organize and prepare all courses to international standards, quality checked against stated learning objectives, then delivered in the national language of Iraq or, when require, in English. (Ensure all courses, lesson plans, examinations and power point presentations are written in Arabic and English). d) Instructional Design: Apply instructional design methodologies to improve training effectiveness and job performance. e) Examinations: Ensure that all courses and examinations are delivered to the standard, content and required level of knowledge; that examination results are properly evaluated & appropriate remedial action initiated where necessary. f) Course Certification: Issue course certificates to successful candidates after course completion. g) Maintaining Records: Maintain accurate records of all training activities, certifications, and employee progress and ensure that staff and training records are properly filed and secured in accordance with Training Manual procedures. h) Methods: Deploy a wide variety of interactive and hands-on training methods, such as simulations and role playing, using visual exercises, varying incident scenarios, and tabletop exercises, to make learning more engaging & practical. i) Workshops: Assist in organizing AvSec workshops and seminars to meet the practical aspects of training needs and staff development. j) Mentorship & On-the-Job training: Provide on-the-job training and mentorship to new staff, offering feedback and addressing areas of low performance. k) Assess and evaluate trainees: Monitor and assess the progress of trainees, providing feedback and guidance to ensure they meet the required standards. l) Maintain training materials: Update and maintain training materials to ensure they are current and effective. m) Currency: Keep current with the latest developments, training trends and industry best practices in airport operations, security regulations, and training methodologies to ensure that the training syllabuses are current and effective. n) Collaborate with stakeholders: Work with the Head of Security Training (HoSTNG) to ensure that training programs and courses meet organizational needs.</p><p>Education: ICAO AvSec Instructor or equivalent, Aviation Security Supervisor, Managing Safely (IOSH) or equivalent, Diploma or equivalent Experience: Minimum of 2 years in an aviation training instructor role with domestic and/or international experience. experience of operating in post conflict & low infrastructure multicultural environments. Minimum of 5 years working within an airport and/or airline environment, at least 2 of those years as an AvSec Supervisor. Computer Skills: Knowledgeable in Microsoft Office suite (user´s perspective) and able to manage other specific project / management software, provided the adequate training. Language Skills (Eng., Arabic, other): Solid knowledge and command of written and spoken English (essential) and Arabic (essential). Training Requirements: Ability to deliver training in Aviation & Protective Security in benign & post conflict environments. Behavioral Competencies • Delivering Results & Fostering Ownership • Building Customer Value • Networking & Influencing Collaboratively • Leading Teams • Driving Change Technical Competencies • Designing & executing Training Development syllabuses • Security screening procedures and techniques • Adult education and vocational training principles • Interpersonal & Instructor Skills • Knowledge of Regulations & Policies in the Aviation Field • Aviation Security Technology and Systems</p>

<p>The post holder is responsible for the delivery of Ground Security training programs to the Response team through courses and workshops, ensuring that all Response Team Security staff are well-trained with weapons and basic tactics, incident responses and capable of performing their duties efficiently and safely. Additionally, ensuring that other airport workers and stakeholders receive requisite security training and briefings in accordance with mandated international security standards, as required. It includes weapon training and assisting in the conduct of 6-monthly range shoots for Response Team personnel, continuous assessment and improvement of security training procedures and implementing various training methods and best practice to develop and enhance staff skills and performance. All training must be compliant with the Regulatory requirements of ICAO Document 8973 Aviation Security, MOI ROE and the ICAA National Civil Aviation Security Training Program (NCASTP). A solid knowledge of performance management tools, techniques, and utilizing ‘state of the art’ technology, is vital, along with the ability to forge relationships with peers and customers. Key Areas of Responsibility: a) Regulatory requirements: Demonstrate excellent knowledge of all pertinent security regulations and standard operating procedures, the training requirements of the ICAO Document 8973 Security Manual, the ICAA National Civil Aviation Security Training Program (NCASTP) and the MOI Rules of Engagement. b) Lesson Plans & Courses : Assist in the development, and then deliver comprehensive ground security Response training programs, including lesson plans, exercises and instructional materials for all identified training courses – specifically the core regulated security courses for a Response Team Security Officer (RSO), the supervisory and specialist courses for the experienced Response staff (RSS), incident management, Rules of Engagement and for all airport staff the General Security Awareness Training (GSAT) and customer service courses. Create and conduct training sessions on Response Team security protocols, procedures, and regulations. c) Course Preparation & Delivery : Organize and prepare all courses to international standards, quality checked against stated learning objectives, then delivered in the national language of Iraq or, when required, in English. (Ensure all courses, lesson plans, examinations and power point presentations are written in Arabic and English). d) On-Boarding Induction: Assist the HoS Security Training in the conduct of effective induction and orientation sessions for all new security hires. e) Weapon Training: Deliver basic Weapon Training modules to Ground Security Staff including: the safety and operation of weapons, ammunition, marksmanship, dry shooting training, basic tactics and Rules of Engagement. f) Range Shoots: Assist the HoS Response Team (QRF) (Range Conducting Officer), and Range Safety Officers in the conduct and supervision of the 6-monthly range shoots for all Response Team personnel. g) Incident Response Training: Educating staff on how to handle various security incidents, from minor infractions to serious breaches. h) Instructional Design: Apply instructional design methodologies to improve training effectiveness and job performance. i) Examinations: Ensure that all courses and examinations are delivered to the standard, content and required level of knowledge; that examination results are rigorously evaluated & appropriate remedial action initiated where necessary. j) Course Certification: Issue course certificates to successful candidates after course completion. k) Maintaining Records: Maintain accurate records of all training activities, certifications, and employee progress and ensure that staff and training records are properly filed and secured in accordance with Training Manual procedures. l) Methods: Deploy a wide variety of interactive and hands-on training methods, such as simulations and role playing, using visual exercises, varying incident scenarios, and both field and table top exercises, to make learning more engaging & practical. m) Workshops: Assist in organizing GNDSEC workshops and seminars to meet the practical aspects of training needs and staff development. n) Mentorship & On-the-Job training: Provide on-the-job training and mentorship to new staff, offering feedback and addressing areas of low performance. o) Assess and evaluate trainees: Monitor and assess the progress of trainees, providing feedback and guidance to ensure they meet the required standards. p) Maintain training materials: Update and maintain training materials to ensure they are current and effective. q) Currency: Keep current with the latest developments, training trends and industry best practices in airport operations, security regulations, and training methodologies to ensure that the training syllabuses are current and effective. r) Collaborate with stakeholders: Work with the HoS Security Training and with HoS Response, to ensure that training programs and courses meet organizational needs.</p><p>Education: Ground Security Instructor or equivalent, Ground Security Supervisor, Weapon Training Instructor, Managing Safely (IOSH) or equivalent, Protective Security Diploma or equivalent. Experience: Applicant should preferably have a military background. Minimum of 2 years in a Ground/Response Security training instructor role with domestic and/or international experience. Experience of operating in post conflict & multicultural environments. Minimum of 5 years working within an airport or site security establishment. Computer Skills: Knowledgeable in Microsoft Office suite (user´s perspective) and able to manage other specific project/management software, provided the adequate training. Language Skills (Eng., Arabic, other): Solid knowledge and command of written and spoken English (essential) and Arabic (essential). Training Requirements: Ability to deliver training in Protective Security in benign & post conflict environments. Behavioral Competencies: • Delivering Results & Fostering Ownership • Building Customer Value • Networking & Influencing Collaboratively • Leading Teams • Driving Change Technical Competencies: • Designing & executing Training Development syllabuses • Incident Management • Adult education and vocational training principles • Interpersonal & Instructor Skills • Knowledge of Regulations & Policies in the Security Field • Weapon Training Instructor skills</p>

<p>Section Head, Security Standards, Quality Assurance & Compliance (HoSQC) The post holder is responsible for the daily management of the Standards, Quality Assurance & Compliance (SQC) team, and supporting the Head of Security Operations Support (HoSOS). This is a key role and includes ensuring that all Security Business Unit Departments and Sections adhere to external regulations, laws, and internal policies; identifying and rectifying non-compliance issues through audits; ensuring that processes, products, and services consistently meet AvSec quality standards and preventing defects through systematic activities and continuous improvement. A solid knowledge of compliance, audit and quality assurance systems and processes is vital, along with the ability to forge relationships with other sub departments and when required, the airport directorate, agencies and external stakeholders. Key Areas of Responsibility: a) Leadership: Lead and manage the Standards, Quality Assurance and Compliance Section and its team of staff members. b) Security provision: To ensure the airport’s security operations meet international standards, comply with ICAO Annex 17, IATA security protocols, and ICAA regulations, while embedding quality assurance, and compliance oversight into all security functions. c) Security Standards Development: Define and maintain security operational standards across passenger screening, baggage handling, cargo security access control. Align security procedures with ICAO, IATA and ICAA requirements. Maintain the library of SEC documentation, and develop and update programs, Manuals, Plans and SOPs for security functions as required. d) Quality Assurance: Establish & manage a Security Quality Management System. Conduct audits, inspections and performance reviews of security checkpoints, K9 Units and surveillance systems. Monitor security service delivery against Key Point Indicators (KPIs) and international benchmarks. Implement corrective & preventative measures to address deficiencies. e) Compliance Oversight: Ensure compliance with aviation security regulations, including ICAO Annex 17 and national directives. Liaise with ICAA and international regulators during inspections and certifications. Maintain documentation and evidence for regulatory audits and certifications. Report compliance risks and mitigation strategies to the Security Headquarters. f) Risk & Incident Integration: Collaborate with the Airport Safety Management System (SMS) and utilize the Security Management System (SeMS) to integrate security compliance findings into risk assessments. Support incident investigations (e.g. security breaches, prohibited items, etc.) and embed lessons learned into revised standards. g) Training Awareness: Liaise with the Security Training Team and develop training modules on security standards, compliance and quality assurance for airport security staff. Promote a culture of vigilance, compliance and continuous improvement. Undertake training delivery in support of the Security Training Team, as required. h) SQC Reporting: Prepare structured reports with clear recommendations and highlight compliance risks with mitigation strategies.</p><p>Education: National Level 3 AvSec Manager or equivalent, Quality Assurance, Auditing or a related field, ISO 9001 Quality Management System Certification or equivalent, Managing Safely (IOSH) or equivalent, Possess an AvSec Training qualification. Experience: Applicant must have an aviation background in quality assurance, compliance & audit roles. Minimum of 2 years in an Aviation security management role with domestic and/or international experience. Experience of operating in post conflict, multicultural & low infrastructure environments. Minimum of 3 years working within an airport and/or other highly regulated, physical security-based establishment Computer Skills: Knowledgeable in Microsoft Office suit (user´s perspective) and able to manage other specific project/management software, provided the adequate training. Language Skills: Solid knowledge and command of written and spoken English. Arabic language skills are desirable. Training Requirements: Have experience in training delivery in an airport environment. Behavioral Competencies: • Excellent leadership and team management skills. • Driving Change and continuous improvement. • Strong communication and interpersonal abilities. • Decision-making and problem-solving aptitude under pressure. • Customer-focused with a commitment to service excellence. • Networking, collaborative approach and stakeholders’ engagement and negotiation. • Conflict resolution and negotiation skills. • Delivering Results & Fostering Ownership. • High level of integrity and ethical standards. Technical Competencies: • ICAO Aviation Safety & Security regulations & procedures. • Knowledge of Security Management System (SeMS) principles & practices. • Expertise in compliance monitoring, risk assessment and audit processes for security operations. • Data Analysis from audits, inspections, incident reports. • Audit techniques and use of audit software tools. • Expertise in developing, implementing & maintaining QMS in accordance with ISO 9001 standards. • Risk Management – identification of risks and developing strategies to mitigate those risks. • Strong communication and reporting skills. • Training design and delivery skill sets. • Standards Development.</p>

<p>The post holder is responsible for the daily management of the Standards, Quality Assurance & Compliance (SQC) team, and supporting the Head of Security Operations Support (HoSOS). This is a key role and includes ensuring that all Security Business Unit Departments and Sections adhere to external regulations, laws, and internal policies; identifying and rectifying non-compliance issues through audits; ensuring that processes, products, and services consistently meet AvSec quality standards and preventing defects through systematic activities and continuous improvement. A solid knowledge of compliance, audit and quality assurance systems and processes is vital, along with the ability to forge relationships with other sub departments and when required, the airport directorate, agencies and external stakeholders. Key Areas of Responsibility: a) Leadership: Lead and manage the Standards, Quality Assurance and Compliance Section and its team of staff members. b) Security provision: To ensure the airport’s security operations meet international standards, comply with ICAO Annex 17, IATA security protocols, and ICAA regulations, while embedding quality assurance, and compliance oversight into all security functions. c) Security Standards Development: Define and maintain security operational standards across passenger screening, baggage handling, cargo security access control. Align security procedures with ICAO, IATA and ICAA requirements. Maintain the library of SEC documentation, and develop and update programs, Manuals, Plans and SOPs for security functions as required. d) Quality Assurance: Establish & manage a Security Quality Management System. Conduct audits, inspections and performance reviews of security checkpoints, K9 Units and surveillance systems. Monitor security service delivery against Key Point Indicators (KPIs) and international benchmarks. Implement corrective & preventative measures to address deficiencies. e) Compliance Oversight: Ensure compliance with aviation security regulations, including ICAO Annex 17 and national directives. Liaise with ICAA and international regulators during inspections and certifications. Maintain documentation and evidence for regulatory audits and certifications. Report compliance risks and mitigation strategies to the Security Headquarters. f) Risk & Incident Integration: Collaborate with the Airport Safety Management System (SMS) and utilize the Security Management System (SeMS) to integrate security compliance findings into risk assessments. Support incident investigations (e.g. security breaches, prohibited items, etc.) and embed lessons learned into revised standards. g) Training Awareness: Liaise with the Security Training Team and develop training modules on security standards, compliance and quality assurance for airport security staff. Promote a culture of vigilance, compliance and continuous improvement. Undertake training delivery in support of the Security Training Team, as required. h) SQC Reporting: Prepare structured reports with clear recommendations and highlight compliance risks with mitigation strategies.</p><p>Education: National Level 3 AvSec Manager or equivalent, Quality Assurance, Auditing or a related field, ISO 9001 Quality Management System Certification or equivalent, Managing Safely (IOSH) or equivalent, Possess an AvSec Training qualification. Experience: Applicant must have an aviation background in quality assurance, compliance & audit roles. Minimum of 2 years in an Aviation security management role with domestic and/or international experience. Experience of operating in post conflict, multicultural & low infrastructure environments. Minimum of 3 years working within an airport and/or other highly regulated, physical security-based establishment Computer Skills: Knowledgeable in Microsoft Office suit (user´s perspective) and able to manage other specific project/management software, provided the adequate training. Language Skills: Solid knowledge and command of written and spoken English. Arabic language skills are desirable. Training Requirements: Have experience in training delivery in an airport environment. Behavioral Competencies: • Excellent leadership and team management skills. • Driving Change and continuous improvement. • Strong communication and interpersonal abilities. • Decision-making and problem-solving aptitude under pressure. • Customer-focused with a commitment to service excellence. • Networking, collaborative approach and stakeholders’ engagement and negotiation. • Conflict resolution and negotiation skills. • Delivering Results & Fostering Ownership. • High level of integrity and ethical standards. Technical Competencies: • ICAO Aviation Safety & Security regulations & procedures. • Knowledge of Security Management System (SeMS) principles & practices. • Expertise in compliance monitoring, risk assessment and audit processes for security operations. • Data Analysis from audits, inspections, incident reports. • Audit techniques and use of audit software tools. • Expertise in developing, implementing & maintaining QMS in accordance with ISO 9001 standards. • Risk Management – identification of risks and developing strategies to mitigate those risks. • Strong communication and reporting skills. • Training design and delivery skill sets. • Standards Development.</p>