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<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities* Administer and maintain VMware vSphere environments (vCenter, ESXi hosts, clusters, HA/DRS/vMotion, datastores, and VMs), including performance and capacity monitoring.<br> Manage enterprise SAN storage and Fibre Channel connectivity, including LUN provisioning, host mappings, zoning, multipathing, and storage troubleshooting.<br> Administer backup and recovery infrastructure, including Veeam Backup &amp; Replication, HPE StoreOnce, and HPE MSL tape libraries; perform backup verification, restores, offsite procedures, and disaster recovery testing.<br> Administer Windows Server environments, including Active Directory, DNS, DHCP, Group Policy, domain controllers, and Windows Server Failover Clustering.<br> Administer Red Hat Enterprise Linux and other Linux servers, including services, networking, storage, patching, and troubleshooting.<br> Monitor infrastructure health and performance using SolarWinds and Veeam ONE; investigate alerts and production incidents and perform root-cause analysis.<br> Perform server provisioning, patching, upgrades, migrations, and decommissioning across production, UAT, development, and DR environments.<br> Maintain infrastructure security in line with company policies and least-privilege principles, and support server and endpoint security solutions.<br> Follow change management procedures, maintain technical documentation and infrastructure inventory, and coordinate with internal teams and vendors on incidents and technology refresh projects.<br> Administer Microsoft 365 and Google Workspace, including user onboarding/offboarding, licensing, mailbox management, and security settings.<br> Manage Duo multi-factor authentication for users, including enrollment, policy configuration, and access troubleshooting.<br> Bachelor's degree in Computer Science, IT, or equivalent practical experience.<br> Years of Experience: 3 Minimum 2 years of hands-on experience administering Windows Server environments, including Active Directory (AD DS), DNS, DHCP, NTP, Group Policy, and LDAP.<br> Solid experience with physical servers, hardware, and storage systems (SAN/NAS), including RAID, firmware updates, and basic data center operations.<br> Proven experience managing backup and recovery solutions such as Veeam, including backup and restore of files, databases, and virtual machines.<br> Experience administering Microsoft 365 , Cisco Duo, and Google Workspace (user and license management, mail, and security policies).<br> Hands-on experience with virtualization platforms, primarily VMware vSphere/ESXi (VM provisioning, snapshots, vCenter management).<br> Working knowledge of networking fundamentals (TCP/IP, VLANs, firewalls, VPN) and basic Linux administration.<br> Language Proficiency: (Arabic, English)</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Cyber Security Technical Lead – 12 Months rotational Contract – Iraq</strong><br> <br> <strong>28 x 28 Rotational</strong><br> <strong>All flights, accommodation, food, healthcare will be paid for</strong><br> <strong>Fluent in English, any Arabic would be a bonus</strong><br> <br> <strong>Required: - I’m looking for a Windows System Administrator that have moved into a Cyber security role, I need a strong Windows background along with Intune, Azure, Active Directory and Group Policies, 5 years Windows and 5 years Cyber minimum.&nbsp; This is not a junior role; I will need for you to be able to converse at CIO level should the Cyber Security manager not be available. Good scripting experience. Threat hunting and Red-Team, vulnerability management, incident response, enterprise assets and data </strong><br> <br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead Security Operations:<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Oversee daily security monitoring, log analysis, and incident response activities as part of the Security Operations Center (SOC).<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage a small team of Digital Security Analysts (2-4 people).<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate with the various digital teams to ensure secure configurations across Windows systems.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Threat Hunt constantly across the environment for anomalies.<br> <br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Threat Detection &amp; Response:<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop and maintain SIEM rules in Sentinel and use cases tailored to Windows environments.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Investigate and respond to security incidents, including malware infections, unauthorized access, and data exfiltration.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Introduce new hardening technologies into the environment.<br> <br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Vulnerability Management:<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct regular vulnerability assessments and penetration tests on Windows servers, endpoints, and Active Directory.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prioritize and remediate findings in collaboration with system administrators.<br> <br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Policy &amp; Compliance:<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure compliance with internal security policies and external regulations (e.g., ISO 27001, NIST, GDPR).<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop and enforce Windows-specific hardening guidelines and security baselines.<br> <br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Security Architecture &amp; Tools:<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Recommend and implement security tools (e.g., EDR, DLP, Vault technologies) optimized for Windows environments.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support integration of Windows systems with identity and access management solutions.<br> <br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Reporting &amp; Documentation:<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare detailed reports on security incidents, risk assessments, and mitigation strategies.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain documentation for security policies, configurations, and incident response playbooks.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain and manage KPI’s for Digital Security operations.<br> <br> <strong>Essential</strong><br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor’s degree in Engineering, Computer Science, or related field.<br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Programming skills in Python/other languages and Unix tools skills (sed, awk etc.)<br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 15+ years’ experience in IT.<br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 7-10+ years’ experience in digital security in an engineering and/or technical role.<br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to work within a multicultural environment.<br> <br> <strong>Desirable</strong><br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in a similar role in Oil &amp; Gas or a similar industrial/asset-intensive sector.<br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Certifications such as OWSP, CISSP, GCWN or Microsoft related security certificates.<br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; CCNP/CCIE Security certification or equivalent preferred.<br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Previous role as Windows System Administrator preferred.<br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in designing and deploying security solutions.<br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong expertise in Windows Server, Active Directory, Group Policy, Entra ID and PowerShell scripting, with deep understanding of the Windows operating systems.<br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with security tools such as Microsoft Defender, Sentinel, Splunk, or similar.<br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Must have Azure hands on knowledge.<br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Threat hunting and Red-Team/Pen Testing knowledge and skills.<br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent communication skills (verbal and written).<br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong analytical and interpersonal skills, and ability to work with staff at all levels.<br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proactive thinking, and problem-solving skills to come up with options and solutions to complex technical issues.<br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Delivery focused with good attention to details.<br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Willing to challenge and be challenged.<br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Self-motivated, positive attitude, energetic, collaborative, and leads by example.<br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrates strong customer empathy and business understanding.<br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil &amp; Gas, Power &amp; Renewables, Chemicals, Construction &amp; Infrastructure, Life Sciences, Mining and&nbsp;Manufacturing&nbsp;sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Title:</b></p><br><br>Data Centre - System team lead<br><br><p><b>Job Description: Data Centre - System Team Lead</b></p><br><br><p><b>Role Title: </b>System Team Lead</p><br><br><p><b>Function: </b>Information Management / IT</p><br><br><p><b>Role Leve: </b>Technical Team Lead</p><br><br><p><b>Location: </b>Majnoon Project – Site Basra</p><br><br><p><b>Primary Purpose: </b>Lead systems support, stability, security, upgrades, troubleshooting and documentation</p><br><br><p><b>Reporting: </b>Data Centre Manager</p><br><br>Preface<p>This job description outlines the purpose, responsibilities, competencies, experience, certifications, technical skills, and language requirements for the System Team Lead role. The role is designed for a technically experienced leader who can guide system administrators and engineers while maintaining reliable, secure, and efficient IT services.</p><br><br>Professional Summary<p>The System Team Lead leads and mentors system administrators and engineers, ensuring that IT systems remain stable, secure, efficient, and aligned with operational requirements. The role oversees system upgrades, troubleshooting, technical support, documentation, and best-practice adoption. It requires strong hands-on technical capability combined with leadership, planning, communication, and stakeholder coordination skills.</p><br><br>Core Competencies<ul><li>Team leadership, mentoring, coaching, and development of system administrators and engineers.</li><li>Strong technical problem-solving and ability to manage complex troubleshooting activities.</li><li>Operational discipline focused on stability, security, availability, and efficiency of IT systems.</li><li>Ability to plan, coordinate, and oversee system upgrades, patching, and continuous improvement activities.</li><li>Strong documentation discipline, including procedures, standards, runbooks, and knowledge sharing.</li><li>Clear communication with technical teams, business users, vendors, and management stakeholders.</li><li>Ability to prioritise technical work across incidents, maintenance, projects, and operational support.</li></ul>Professional Experience<ul><li>Extensive experience in systems administration, infrastructure support, or IT engineering roles.</li><li>Experience leading or mentoring system administrators, engineers, or technical support resources.</li><li>Proven experience supporting enterprise IT systems in operational or project-based environments.</li><li>Experience overseeing system upgrades, troubleshooting, incident resolution, and root-cause analysis.</li><li>Experience developing best practices, technical documentation, procedures, and operational standards.</li><li>Experience working with internal IT teams, vendors, and wider project stakeholders to maintain service continuity.</li></ul><br>Key Responsibilities<br><p><b>Lead and Mentor</b></p><br><br><p>Lead, guide, and mentor system administrators and engineers, supporting team capability, work allocation, and technical discipline.</p><br><br><p><b>Maintain Stability</b></p><br><br><p>Ensure IT systems remain stable, secure, efficient, and available to support business and project operations.</p><br><br><p><b>Oversee Upgrades</b></p><br><br><p>Coordinate system upgrades, patching, maintenance activities, and technical changes in line with operational needs.</p><br><br><p><b>Troubleshoot Issues</b></p><br><br><p>Oversee complex troubleshooting, escalation management, root-cause analysis, and incident resolution.</p><br><br><p><b>Drive Best Practice</b></p><br><br><p>Develop, maintain, and promote best practices, technical standards, runbooks, and operational documentation.</p><br><br><p><b>Support Governance</b></p><br><br><p>Contribute to IT governance, reporting, risk reduction, service improvement, and stakeholder communication.</p><br><br>Certifications<p>Relevant professional certifications are preferred where aligned to the organisation, technology stack, and project requirements. Examples include:</p><br><br><ul><li>Microsoft, Linux, VMware, Cisco, cloud, cyber security, or infrastructure-related certifications.</li><li>ITIL Foundation or equivalent service management certification.</li><li>Security-related certification such as CompTIA Security+, Microsoft Security, or equivalent is advantageous.</li></ul>Technical Skills<p><b>Systems Administration</b></p><br><br><p>Windows Server, Linux, core infrastructure services, patching, backup, monitoring, and support.</p><br><br><p><b>Infrastructure Operations</b></p><br><br><p>Virtualization, storage, compute, network services, hosting environments, and operational resilience.</p><br><br><p><b>Security and Controls</b></p><br><br><p>Secure configuration, access control, vulnerability remediation, endpoint protection, and compliance support.</p><br><br><p><b>Troubleshooting</b></p><br><br><p>Incident response, escalation support, root-cause analysis, performance investigation, and service restoration.</p><br><br><p><b>Upgrades and Maintenance</b></p><br><br><p>System upgrades, patch cycles, lifecycle planning, maintenance windows, and technical change coordination.</p><br><br><p><b>Documentation</b></p><br><br><p>Runbooks, SOPs, standards, technical guides, change records, and knowledge-base material.</p><br><br>Languages<ul><li>English language proficiency required for technical documentation, reporting, stakeholder communication, and operational coordination.</li><li>Arabic</li></ul><br><br><br> </div>

<p><h4>Job description</h4> <p><strong>Function:</strong> Information Management / IT<br> <strong>Role level:</strong> Technical Team Lead<br> <strong>Location:</strong> Majnoon Project – Site Basra<br> <strong>Primary purpose:</strong> Lead systems support, stability, security, upgrades, troubleshooting and documentation<br> <strong>Reporting:</strong> Data Centre Manager</p> <h4>Preface</h4> <p>This job description outlines the purpose, responsibilities, competencies, experience, certifications, technical skills, and language requirements for the System Team Lead role. The role is designed for a technically experienced leader who can guide system administrators and engineers while maintaining reliable, secure, and efficient IT services.</p> <h4>Professional summary</h4> <p>The System Team Lead leads and mentors system administrators and engineers, ensuring that IT systems remain stable, secure, efficient, and aligned with operational requirements. The role oversees system upgrades, troubleshooting, technical support, documentation, and best-practice adoption. It requires strong hands-on technical capability combined with leadership, planning, communication, and stakeholder coordination skills.</p> <h4>Core competencies</h4> <ul> <li>Team leadership, mentoring, coaching, and development of system administrators and engineers.</li> <li>Strong technical problem-solving and ability to manage complex troubleshooting activities.</li> <li>Operational discipline focused on stability, security, availability, and efficiency of IT systems.</li> <li>Ability to plan, coordinate, and oversee system upgrades, patching, and continuous improvement activities.</li> <li>Strong documentation discipline, including procedures, standards, runbooks, and knowledge sharing.</li> <li>Clear communication with technical teams, business users, vendors, and management stakeholders.</li> <li>Ability to prioritize technical work across incidents, maintenance, projects, and operational support.</li> </ul> <h4>Professional experience</h4> <ul> <li>Extensive experience in systems administration, infrastructure support, or IT engineering roles.</li> <li>Experience leading or mentoring system administrators, engineers, or technical support resources.</li> <li>Proven experience supporting enterprise IT systems in operational or project-based environments.</li> <li>Experience overseeing system upgrades, troubleshooting, incident resolution, and root-cause analysis.</li> <li>Experience developing best practices, technical documentation, procedures, and operational standards.</li> <li>Experience working with internal IT teams, vendors, and wider project stakeholders to maintain service continuity.</li> </ul> <h4>Key responsibilities</h4> <ul> <li><strong>Lead and mentor:</strong> Lead, guide, and mentor system administrators and engineers, supporting team capability, work allocation, and technical discipline.</li> <li><strong>Maintain stability:</strong> Ensure IT systems remain stable, secure, efficient, and available to support business and project operations.</li> <li><strong>Oversee upgrades:</strong> Coordinate system upgrades, patching, maintenance activities, and technical changes in line with operational needs.</li> <li><strong>Troubleshoot issues:</strong> Oversee complex troubleshooting, escalation management, root-cause analysis, and incident resolution.</li> <li><strong>Drive best practice:</strong> Develop, maintain, and promote best practices, technical standards, runbooks, and operational documentation.</li> <li><strong>Support governance:</strong> Contribute to IT governance, reporting, risk reduction, service improvement, and stakeholder communication.</li> </ul> <h4>Certifications</h4> <p>Relevant professional certifications are preferred where aligned to the organisation, technology stack, and project requirements. Examples include:</p> <ul> <li>Microsoft, Linux, VMware, Cisco, cloud, cyber security, or infrastructure-related certifications.</li> <li>ITIL Foundation or equivalent service management certification.</li> <li>Security-related certification such as CompTIA Security+, Microsoft Security, or equivalent is advantageous.</li> </ul> <h4>Technical skills</h4> <ul> <li><strong>Systems administration:</strong> Windows Server, Linux, core infrastructure services, patching, backup, monitoring, and support.</li> <li><strong>Infrastructure operations:</strong> Virtualization, storage, compute, network services, hosting environments, and operational resilience.</li> <li><strong>Security and controls:</strong> Secure configuration, access control, vulnerability remediation, endpoint protection, and compliance support.</li> <li><strong>Troubleshooting:</strong> Incident response, escalation support, root-cause analysis, performance investigation, and service restoration.</li> <li><strong>Upgrades and maintenance:</strong> System upgrades, patch cycles, lifecycle planning, maintenance windows, and technical change coordination.</li> <li><strong>Documentation:</strong> Runbooks, SOPs, standards, technical guides, change records, and knowledge-base material.</li> </ul> <h4>Languages</h4> <p>English language proficiency required for technical documentation, reporting, stakeholder communication, and operational coordination.<br> Arabic language skills are also relevant.</p></p><p></p>

<p><h4>Job description</h4> <p><strong>Function:</strong> Information Management / IT<br> <strong>Role level:</strong> Technical Team Lead<br> <strong>Location:</strong> Majnoon Project – Site Basra<br> <strong>Primary purpose:</strong> Lead systems support, stability, security, upgrades, troubleshooting and documentation<br> <strong>Reporting:</strong> Data Centre Manager</p> <h4>Preface</h4> <p>This job description outlines the purpose, responsibilities, competencies, experience, certifications, technical skills, and language requirements for the System Team Lead role. The role is designed for a technically experienced leader who can guide system administrators and engineers while maintaining reliable, secure, and efficient IT services.</p> <h4>Professional summary</h4> <p>The System Team Lead leads and mentors system administrators and engineers, ensuring that IT systems remain stable, secure, efficient, and aligned with operational requirements. The role oversees system upgrades, troubleshooting, technical support, documentation, and best-practice adoption. It requires strong hands-on technical capability combined with leadership, planning, communication, and stakeholder coordination skills.</p> <h4>Core competencies</h4> <ul> <li>Team leadership, mentoring, coaching, and development of system administrators and engineers.</li> <li>Strong technical problem-solving and ability to manage complex troubleshooting activities.</li> <li>Operational discipline focused on stability, security, availability, and efficiency of IT systems.</li> <li>Ability to plan, coordinate, and oversee system upgrades, patching, and continuous improvement activities.</li> <li>Strong documentation discipline, including procedures, standards, runbooks, and knowledge sharing.</li> <li>Clear communication with technical teams, business users, vendors, and management stakeholders.</li> <li>Ability to prioritize technical work across incidents, maintenance, projects, and operational support.</li> </ul> <h4>Professional experience</h4> <ul> <li>Extensive experience in systems administration, infrastructure support, or IT engineering roles.</li> <li>Experience leading or mentoring system administrators, engineers, or technical support resources.</li> <li>Proven experience supporting enterprise IT systems in operational or project-based environments.</li> <li>Experience overseeing system upgrades, troubleshooting, incident resolution, and root-cause analysis.</li> <li>Experience developing best practices, technical documentation, procedures, and operational standards.</li> <li>Experience working with internal IT teams, vendors, and wider project stakeholders to maintain service continuity.</li> </ul> <h4>Key responsibilities</h4> <ul> <li><strong>Lead and mentor:</strong> Lead, guide, and mentor system administrators and engineers, supporting team capability, work allocation, and technical discipline.</li> <li><strong>Maintain stability:</strong> Ensure IT systems remain stable, secure, efficient, and available to support business and project operations.</li> <li><strong>Oversee upgrades:</strong> Coordinate system upgrades, patching, maintenance activities, and technical changes in line with operational needs.</li> <li><strong>Troubleshoot issues:</strong> Oversee complex troubleshooting, escalation management, root-cause analysis, and incident resolution.</li> <li><strong>Drive best practice:</strong> Develop, maintain, and promote best practices, technical standards, runbooks, and operational documentation.</li> <li><strong>Support governance:</strong> Contribute to IT governance, reporting, risk reduction, service improvement, and stakeholder communication.</li> </ul> <h4>Certifications</h4> <p>Relevant professional certifications are preferred where aligned to the organisation, technology stack, and project requirements. Examples include:</p> <ul> <li>Microsoft, Linux, VMware, Cisco, cloud, cyber security, or infrastructure-related certifications.</li> <li>ITIL Foundation or equivalent service management certification.</li> <li>Security-related certification such as CompTIA Security+, Microsoft Security, or equivalent is advantageous.</li> </ul> <h4>Technical skills</h4> <ul> <li><strong>Systems administration:</strong> Windows Server, Linux, core infrastructure services, patching, backup, monitoring, and support.</li> <li><strong>Infrastructure operations:</strong> Virtualization, storage, compute, network services, hosting environments, and operational resilience.</li> <li><strong>Security and controls:</strong> Secure configuration, access control, vulnerability remediation, endpoint protection, and compliance support.</li> <li><strong>Troubleshooting:</strong> Incident response, escalation support, root-cause analysis, performance investigation, and service restoration.</li> <li><strong>Upgrades and maintenance:</strong> System upgrades, patch cycles, lifecycle planning, maintenance windows, and technical change coordination.</li> <li><strong>Documentation:</strong> Runbooks, SOPs, standards, technical guides, change records, and knowledge-base material.</li> </ul> <h4>Languages</h4> <p>English language proficiency required for technical documentation, reporting, stakeholder communication, and operational coordination.<br> Arabic language skills are also relevant.</p></p><p></p>