وظائف مدير مكتب - بغداد العراق

<p>&nbsp;</p><p>The Iraqi Red Crescent Society (IRCS) announces its need for a Planning, Monitoring, Evaluation, Accountability, and Learning (PMEAL) Manager to lead and coordinate planning, monitoring, and evaluation operations, and to ensure the implementation of programs according to evidence, outcomes, the strategic plan, and International Movement standards. The job holder will be responsible for fostering a culture of learning and accountability, developing mechanisms for data collection, analysis, and feedback, coordinating with relevant departments, as well as supporting financial oversight, compliance, innovation, and continuous development.</p><p><strong>Job Summary</strong></p><p>The <strong>PMEAL Manager</strong> provides strategic leadership, oversight, and coordination for all planning, monitoring, evaluation, and learning functions at the Iraqi Red Crescent Society. This role ensures that the Society's programs and operations are evidence-based, results-oriented, accountable, and compliant with the IRCS strategic plan and movement standards.</p><p>The PMEAL Manager plays a pivotal role in embedding a culture of learning, coordinating strategic and operational planning, and establishing monitoring, evaluation, and feedback mechanisms across the organization. The PMEAL Manager works in close coordination with other departments under the Organizational Development Department, Human Resources, and Research and Development to ensure planning coordination, data sharing, and knowledge utilization. This role also supports financial oversight related to PMEAL program activities and contributes to adaptive management, ensuring compliance and the integration of innovation.</p><p><strong>Duties and Responsibilities</strong></p><p><strong>Planning and Performance Monitoring</strong></p><ul><li>Lead the development and review of the Society's annual strategic plan in coordination with the Organizational Development Department and branches.</li><li>Direct the consolidation process of strategic and operational planning at the branch level, ensuring consistency and alignment across departments.</li><li>Establish and maintain performance monitoring frameworks, dashboards, and key performance indicators (KPIs) to track progress towards institutional goals.</li><li>Coordinate with the Head of the Organizational Development Department and the Planning Officer to integrate operational indicators into the strategic decision-making process.</li></ul><p><strong>Monitoring, Evaluation, and Reporting</strong></p><ul><li>Develop and update PMEAL tools, methodologies, and guidance notes in line with movement and donor standards.</li><li>Oversee all monitoring and evaluation activities across projects and emergency responses, including baseline, mid-term, and final evaluations.</li><li>Ensure the integration of findings and recommendations from evaluations into program improvements and organizational development strategies.</li><li>Supervise the development of logical frameworks, result matrices, and monitoring plans for new proposals and projects.</li></ul><p><strong>Accountability to Affected Populations</strong></p><ul><li>Ensure the institutionalization of Core Humanitarian Standards (CHS) across the organization.</li><li>Oversee the design and implementation of accountability frameworks, including complaint and feedback mechanisms.</li><li>Ensure that feedback loops are closed and that lessons learned are documented and shared across departments.</li><li>Promote inclusive and participatory approaches, especially with women, youth, and vulnerable groups.</li></ul><p><strong>Learning and Knowledge Management</strong></p><ul><li>Develop and implement a learning agenda at the IRCS level in collaboration with the Head of the Organizational Development and Innovation Department.</li><li>Lead post-action reviews, real-time evaluations, and learning events at both headquarters and field levels.</li><li>Ensure that PMEAL findings inform policy updates, organizational development reforms, and strategy adjustments.</li></ul><p><strong>Coordination and Capacity Building</strong></p><ul><li>Supervise PMEAL staff at headquarters and coordinate with field PMEAL focal points across all branches.</li><li>Design and deliver customized training on PMEAL systems, tools, and methodologies.</li><li>Lead the coordination of the PMEAL program across different departments and represent PMEAL in relevant internal and external working groups.</li><li>Ensure the integration of PMEAL with the Information Management and Reporting Department to support data-driven decision-making and high-quality reporting.</li></ul><p><strong>Financial Oversight and Resources</strong></p><ul><li>Support the development of budgets related to PMEAL and ensure cost-efficiency across activities.</li><li>Monitor the use of PMEAL resources, staffing allocation, and donor compliance in collaboration with finance and grants teams.</li><li>Review partner project proposals and ensure adequate resources are allocated to PMEAL components.</li></ul><p><strong>Compliance, Protection, and Risk Management</strong></p><ul><li>Ensure all PMEAL activities are conducted in compliance with IRCS protection policies, 'do no harm' principles, and data protection standards.</li><li>Oversee risk mitigation in evaluation processes and ensure ethical data collection practices.</li><li>Participate in external audits, evaluations, and donor reviews as needed.</li></ul><p><strong>Other Duties</strong></p><ul><li>Contribute to strategic discussions at the Organizational Development Department level and pilot innovation projects.</li><li>Perform other relevant tasks assigned by the Head of the Organizational Development Department or the senior leadership of the Iraqi Red Crescent Society.</li></ul><p><strong>Employment Qualifications</strong></p><p><strong>Education/Training</strong></p><ul><li>Bachelor’s degree in Social Sciences, Development Studies, Public Administration, Statistics, Humanitarian Affairs, or a related field.</li><li>Specialized training in PMEAL systems, project cycle management, or results-based management is highly desirable.</li><li>Certifications in M&E, accountability, or data management (e.g., INTRAC, ALNAP, CHS Alliance) are an added value.</li></ul><p><strong>Experience/Technical Skills</strong></p><ul><li>At least 5 years of experience in PMEAL in humanitarian or development settings.</li><li>At least 3 years of experience in a senior leadership role in performance management and evaluation, preferably within a Red Cross/Red Crescent National Society or a similar organization.</li><li>Proven experience in strategic and operational planning processes, logical framework development, and performance monitoring.</li><li>A proven track record in designing and managing PMEAL systems, conducting evaluations, and applying mixed methods.</li><li>Proficiency in using electronic data collection platforms such as Kobo Toolbox, Excel, and Power BI.</li><li>Strong experience in accountability mechanisms, community engagement methodologies, and participatory monitoring practices.</li><li>Strong interpersonal and coordination skills, with experience working across departments, branches, and with external partners.</li><li>Ability to manage and lead diverse teams, build staff capacity, and foster organizational learning.</li></ul><p><strong>Language Requirements:</strong></p><ul><li><strong>Arabic: Fluent</strong> – for internal coordination, reporting, and interaction with branches and communities.</li><li><strong>English: Fluent</strong> – for donor reporting, international coordination, and collaboration with movement partners.</li></ul><p>&nbsp;</p><p>The final date for applications is 07/10/2026</p><p>&nbsp;</p><p>&nbsp;</p>

<p>About the job</p><p>&nbsp;</p><p>Job Purpose</p><p>The PSD Manager focuses on preserving the patient’s continuous satisfaction through the daily running and management of the center using the PSD’ resources effectively. PSD Manager ensures that calls are answered by agents within agreed times scales in an appropriate manner and ascertain that insured patients get quality health care at an optimal cost.</p><p>&nbsp;</p><p>Duties &amp; Responsibilities</p><p>1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Daily Duties</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Distribute daily tasks and duties to the PSD Officers</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Prepare the staff shifts schedules as well as schedules during holidays</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Supervise and ensure that all calls and complaints at the Call Center department are answered professionally and within service level</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Answer inbound calls as well as assist customers who have specific inquiries which may range from coverage questions, network location, eligibility, medical inquiries, etc…</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitoring Cisco dashboard and Key Performance indicators to track the call center workflow</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor media posts concerning the healthcare scheme and services provided to answer callers’ inquiries</p><p>2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Patients’ Support</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Escalate complicated eligibility requests that cause patient dissatisfaction with the objective of enhancing and facilitating the delivery of healthcare services</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Understand all relevant procedures and guidelines to assure the optimal and timely delivery of healthcare services to patients</p><p>3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Providers’ Helpdesk</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Identify systems related problems from feedback of providers (i*Care users)</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Give support to Providers concerning eligibility difficulties ranging from defaulting equipment to document collection</p><p>4.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Complaint Handling</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Facilitate resolution of complaints/requests for Patients and Providers</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Respond to suggestions, complaints and compliments submitted by patients and providers and offer positive support to involved staff</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Gather, analyze and report daily complaints. Determine reoccurrences and take corrective action</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Participate in committees, work groups, and/or process improvement teams which improve patient satisfaction</p><p>5.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Processes and Procedures:</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensures compliance with GlobeMed procedures and practices associated with the patient</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Communicate in a timely manner on any administrative changes at the providers that may affect GlobeMed procedures and send immediate notifications to the concerned department about relocation of key employees and/or change in management of these providers</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assist with System Requirements Analyses</p><p>6.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Working Conditions</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor Call Center Agents moral and improve the work environment</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Call Center Manager is expected to report to work during weekends and/or holidays depending on his/her availability</p><p>&nbsp;</p><p>Skills/Qualifications</p><p>Requirements</p><p>A degree in General Medicine</p><p>Minimum 7 years of experience in Customer Service Position, 2 of which in a Call Center environment</p><p>Possess good computer knowledge and technological skills including familiarity with CRM Solutions</p><p>Proficiency in English and Arabic</p><p>Sound knowledge in all MS Office Suites</p><p>&nbsp;</p><p>Other Skills/Abilities</p><p>Ability to handle a heavy call volume, work in a fast-paced environment, and deal well with stress</p><p>Quickly recognize the signals of a disgruntled customer and respond in a calm manner</p><p>Display dependability by being able to follow instructions as well as take responsibility for his/her own actions</p><p>&nbsp;</p><p>Possess Supervisory skills required to manage the call center team while facilitating daily operations.</p>

<p>Role Overview</p><p>The Showroom &amp; Sales Manager will lead all commercial and operational activities within the Atlas Furniture showroom in Baghdad, ensuring an exceptional customer journey from initial engagement to final sale. This role holds accountability for sales performance, team leadership, and the seamless execution of administrative, governmental, and banking processes that underpin showroom operations. The successful candidate will serve as the primary point of contact between the showroom and external stakeholders, including government bodies and financial institutions. This is a senior, high-visibility role requiring a balance of strategic sales thinking and meticulous administrative discipline. The role reports directly to senior management and plays a pivotal part in driving revenue growth and brand representation.</p><p>Job Description</p><p>Key Responsibilities</p><p>● Oversee all day-to-day administrative operations of the showroom, ensuring processes are efficient, documented, and compliant with company policy.</p><p>● Lead, coach, and develop the showroom sales team to consistently achieve and exceed monthly and quarterly revenue targets.</p><p>● Manage and coordinate all governmental paperwork, regulatory submissions, and official correspondence with relevant Iraqi authorities on behalf of the company.</p><p>● Liaise with banking institutions to coordinate financial documentation, letters of credit, payment processing, and related transactional requirements.</p><p>● Develop and implement showroom sales strategies, promotional plans, and visual merchandising standards aligned with the Atlas brand identity.</p><p>● Monitor showroom KPIs including foot traffic conversion rates, average transaction value, and customer satisfaction metrics, reporting findings to senior leadership.</p><p>● Build and maintain strong relationships with key clients, corporate accounts, and walk-in customers to drive repeat business and referrals.</p><p>● Ensure inventory levels on the showroom floor are accurately maintained, coordinating with warehouse and production teams to meet display and fulfillment requirements.</p><p>● Conduct regular performance reviews, set individual targets for sales staff, and implement corrective action plans where necessary.</p><p>● Ensure the showroom environment meets the highest standards of presentation, safety, and customer experience at all times.</p><p>Requirements</p><p>Must-Have Requirements</p><p>● Bachelor's degree in Business Administration, Sales, Marketing, or a closely related field.</p><p>● Minimum 5 years of progressive experience in sales management, with at least 2 years in a showroom, retail, or furniture/interiors environment.</p><p>● Demonstrated track record of meeting or exceeding sales targets in a B2C and/or B2B context.</p><p>● Proven experience managing governmental documentation, regulatory correspondence, or licensing procedures within the Iraqi business environment.</p><p>● Hands-on experience coordinating with Iraqi commercial banks on financial documents, payment instruments, or credit facilities.</p><p>● Strong leadership capability with experience managing a team of 5 or more direct reports.</p><p>● Proficiency in Arabic (written and spoken) is required; working proficiency in English is highly advantageous.</p><p>● Competency in Microsoft Office Suite (Word, Excel, PowerPoint) and ability to produce structured reports and correspondence.</p><p>● Sound understanding of Iraqi commercial regulations and standard business compliance requirements.</p><p>&nbsp;</p><p>Nice to Have</p><p>● Prior experience in the furniture, home interiors, or luxury goods retail sector.</p><p>● Familiarity with CRM platforms or point-of-sale management systems.</p><p>● Existing relationships with Iraqi governmental bodies relevant to commercial operations.</p><p>● Experience in visual merchandising or showroom design coordination.</p><p>● Knowledge of supply chain or inventory management principles.</p>

<p>We are hiring a front office manager to join our hotel based in Iraq, Najaf.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Staff Management: Hire, train, schedule, and evaluate front desk agents, receptionists, and support personnel.</li><li>Guest Relations: Welcome visitors, resolve complaints quickly, and maintain high service standards.</li><li>Operations Oversight: Manage check-in/check-out flows, oversee room assignments or bookings, and maintain front office supplies.</li><li>Department Coordination: Communicate seamlessly with housekeeping, maintenance, and management</li><li>Administrative &amp; Financial Tasks: Track budgets, monitor expenses, manage cash handling, and prepare performance reports.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Title:</strong> Office Manager / Administration<br> <strong>Location:</strong> Baghdad, Iraq<br> <strong>Industry:</strong> Oil &amp; Gas<br> <strong>Department:</strong> Administration<br> <strong>Reports To:</strong> Country Manager<br> <strong>Job Summary</strong><br> We are seeking an experienced and highly organized Office Manager to oversee daily administrative operations and ensure the smooth functioning of our office and support facilities. The ideal candidate will manage office administration, facility management, vendor coordination, travel arrangements, procurement, and employee support while maintaining compliance with company policies and industry standards.<br> <strong>Key Responsibilities</strong><ul><li>Office Administration</li><li>Facilities Management</li><li>Vendor &amp; Contract Management</li><li>Travel &amp; Logistics Management</li><li>Budget &amp; Cost Control</li><li>Employee Support Services</li><li>Compliance &amp; Governance</li></ul><strong>Required Qualifications</strong><ul><li>Bachelor's degree in Business Administration, Management, or related field.</li><li>5 + years of experience in office administration, facilities management, or corporate services.</li><li>Experience in Oil &amp; Gas, Energy, EPC, Engineering, or Industrial sectors preferred.</li><li>Strong knowledge of vendor management, procurement, and facility operations.</li><li>Proficiency in MS Office Suite (Excel, Word, PowerPoint).</li></ul><br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil &amp; Gas, Power &amp; Renewables, Chemicals, Construction &amp; Infrastructure, Life Sciences, Mining and&nbsp;Manufacturing&nbsp;sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>

<p>The Front Office Agent is responsible for providing professional, friendly, and efficient service to hotel guests throughout their stay. The position involves managing guest check-in and check-out, handling reservations and inquiries, processing payments, responding to guest requests, and ensuring a positive guest experience in accordance with the hotel's standards and policies.</p><p>Key Responsibilities</p><ul><li>Welcome and greet guests in a warm, professional, and courteous manner.</li><li>Perform guest check-in and check-out procedures accurately and efficiently.</li><li>Verify guest identification and registration information in accordance with hotel policies and applicable local requirements.</li><li>Handle room assignments, key cards, and guest requests.</li><li>Process cash, credit card, and other approved payment transactions accurately.</li><li>Provide guests with information about hotel facilities, services, room rates, operating hours, and local attractions.</li><li>Handle telephone calls, emails, and guest inquiries professionally.</li><li>Manage reservations, cancellations, modifications, and room availability when required.</li><li>Maintain accurate guest records and update information in the hotel's Property Management System (PMS).</li><li>Respond promptly and professionally to guest complaints and service requests, escalating issues to the supervisor or manager when necessary.</li><li>Coordinate with Housekeeping, Maintenance, Food &amp; Beverage, Security, and other departments to ensure smooth guest service.</li><li>Monitor room status and communicate relevant information to the appropriate departments.</li><li>Prepare and maintain accurate shift reports, cash reports, and other required front office documentation.</li><li>Follow hotel procedures related to cash handling, guest confidentiality, security, and emergency situations.</li><li>Maintain a clean, organized, and professional front desk area.</li><li>Promote hotel services and facilities when appropriate and support the achievement of departmental revenue targets.</li><li>Ensure compliance with hotel policies, service standards, and applicable Iraqi regulations.</li><li>Perform other duties and responsibilities assigned by the Front Office Manager or management.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>The Front Office Agent is responsible for providing professional, friendly, and efficient service to hotel guests throughout their stay. The position involves managing guest check-in and check-out, handling reservations and inquiries, processing payments, responding to guest requests, and ensuring a positive guest experience in accordance with the hotel's standards and policies.</p><p>Key Responsibilities</p><ul><li>Welcome and greet guests in a warm, professional, and courteous manner.</li><li>Perform guest check-in and check-out procedures accurately and efficiently.</li><li>Verify guest identification and registration information in accordance with hotel policies and applicable local requirements.</li><li>Handle room assignments, key cards, and guest requests.</li><li>Process cash, credit card, and other approved payment transactions accurately.</li><li>Provide guests with information about hotel facilities, services, room rates, operating hours, and local attractions.</li><li>Handle telephone calls, emails, and guest inquiries professionally.</li><li>Manage reservations, cancellations, modifications, and room availability when required.</li><li>Maintain accurate guest records and update information in the hotel's Property Management System (PMS).</li><li>Respond promptly and professionally to guest complaints and service requests, escalating issues to the supervisor or manager when necessary.</li><li>Coordinate with Housekeeping, Maintenance, Food &amp; Beverage, Security, and other departments to ensure smooth guest service.</li><li>Monitor room status and communicate relevant information to the appropriate departments.</li><li>Prepare and maintain accurate shift reports, cash reports, and other required front office documentation.</li><li>Follow hotel procedures related to cash handling, guest confidentiality, security, and emergency situations.</li><li>Maintain a clean, organized, and professional front desk area.</li><li>Promote hotel services and facilities when appropriate and support the achievement of departmental revenue targets.</li><li>Ensure compliance with hotel policies, service standards, and applicable Iraqi regulations.</li><li>Perform other duties and responsibilities assigned by the Front Office Manager or management.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>We are seeking an enthusiastic and detail-oriented Front Office Manager to lead our front office operations in Baghdad, Iraq. As the Front Office Manager, you will be the cornerstone of our guest experience, managing day-to-day operations while fostering a collaborative and supportive environment for your team. This is an exciting opportunity to make a meaningful impact by delivering exceptional service and driving operational excellence across all front office functions.</p><br><ul><li>Lead, recruit, train, and develop a high-performing front office team, fostering a culture of continuous improvement and professional growth</li><li>Generate and manage team rosters in alignment with hotel budgets, forecasts, and occupancy projections</li><li>Manage rooms inventory strategically to maximize hotel occupancy and identify upselling opportunities for accommodations and ancillary services</li><li>Handle guest feedback professionally and promptly through direct interactions and online channels, demonstrating empathy and commitment to resolution</li><li>Oversee front office operations including check-ins, check-outs, reservations, and guest inquiries with efficiency and accuracy</li><li>Analyze operational metrics and performance data to identify trends, optimize processes, and drive revenue growth</li><li>Manage front office budgets, control costs, and ensure financial accountability while maintaining service quality</li><li>Implement and maintain front office systems and procedures that enhance guest satisfaction and operational efficiency</li><li>Collaborate with other departments to ensure seamless coordination and exceptional guest experiences</li><li>Address guest concerns and complaints with transparency and decisiveness, turning challenges into opportunities for loyalty</li><li>Schedule staff flexibly to ensure adequate coverage while respecting team members' needs and maintaining work-life balance</li></ul><br>Qualifications<br><br><ul><li>Proven track record of delivering exceptional guest satisfaction and managing diverse guest interactions</li><li>Demonstrated ability to manage rooms inventory effectively and maximize hotel profitability</li><li>Strong people management and team development skills with a commitment to supporting staff growth</li><li>Excellent communication and interpersonal skills with the ability to build rapport with guests and team members</li><li>Proficiency in front office management systems and hotel software platforms</li><li>Strong organizational and time management skills with the ability to prioritize multiple tasks</li><li>Problem-solving abilities and sound judgment in handling complex situations</li><li>Budget management and financial acumen with experience in cost control</li><li>Leadership qualities with the ability to motivate and inspire teams</li><li>Flexibility to work shift-based schedules, including evenings, weekends, and holidays as required</li><li>Analytical mindset with the ability to interpret data and make informed decisions</li><li>Customer-focused approach with a genuine passion for hospitality</li><li>Ability to work independently and collaboratively within a team environment</li></ul> </div>

<p>Develop and implement sales and business development strategies to achieve the Company's sales targets and growth objectives.<br><br>Supervise the sale of insurance products and services to new and existing clients.<br><br>Establish, maintain, and strengthen relationships with customers, agents, brokers, and key stakeholders.<br><br>Strengthen partnerships to maximize business production and retention.<br><br>Set performance targets and Key Performance Indicators (KPIs) for team members.<br><br>Implement local marketing initiatives and promotional campaigns to increase brand awareness and market penetration.<br><br>Prepare annual and monthly sales forecasts, budgets, and business plans.<br><br>Ensure compliance with all Company policies, procedures, and applicable insurance regulations.<br><br>Monitor market trends, competitor activities, customer preferences, and emerging business opportunities.<br><br>Collaborate closely with Head Office and other departments to ensure alignment with corporate objectives.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in business administration,<br>Marketing, Insurance, Finance, Economics, or a related field.<br><br>Professional certifications in Sales, Marketing,<br>Insurance, or Business Management are preferred.<br><br>Minimum 7 years of<br>progressive experience in sales, business development, or insurance<br>operations.<br><br>Minimum 2 5 years in a sales leadership or<br>managerial role.<br><br>Experience in insurance, financial services, or<br>other regulated industries is strongly preferred.<br><br>Proven track record of achieving sales targets<br>and driving business growth.<br><br>Language Skills: English, Arabic<br><br>Computer Skills: Microsoft Office</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Purpose of the Job <br></span><p><span><span><span>The Freight Operation Manager will provide customer management teams with best solution that can increase the product revenues and profit at the same time enhance freight product operations service, efficiency and reduce direct and indirect cost. As a Freight Operation manager at Aramex, you will be the primary point of contact for clients regarding freight inquiries. the role is pivotal in maintaining strong client relationships, while also delivering tailored freight solutions to meet their specific needs. You will play a crucial part in procuring competitive rates, managing shipments from start to finish, and supporting the sales team in securing new business opportunities</span></span></span><span><span><span><span><span>.</span></span></span></span></span></p><br><br> <br>Job Description <br><ul> <li>Cultivate and nurture strong relationships with clients to foster loyalty and retention.</li> <li>Negotiate competitive rates with carriers, agents, and offices to secure the best and lowest pricing for clients.</li> <li>Exceed overall freight targets for assigned customers through proactive management and strategic initiatives.</li> <li>Provide the Station Manager and the CMT with effective market data. This may include information about the competition, upcoming projects, product statistics and product profitability reports, etc.&nbsp;</li> <li>Conduct training for CMTs and other department new hires when needed to improve the products awareness within country and ensure they CMT are selling the product effectively.</li> <li>Identify employees with high potential and propose career development plan.</li> <li>Facilitate the communication between the CMTs and Operations teams.&nbsp;</li> <li>Help the CMT resolve any operational related problem&nbsp;</li> <li>Share the updated sales and pricing list with CMTs and ensure CMTs are abiding with the list&nbsp;</li> <li>Assist the CMTs and operations with shipments that need special shipping requirements&nbsp;</li> <li>Help the CMT resolve any operational related problem&nbsp;</li> <li>Report the status of the product to the country manager on monthly basis&nbsp;</li> <li>Visit customers with CMTs on regular basis and offer solutions for their special projects&nbsp;</li> <li>Participate in product exhibitions where his potential customers visiting or participating&nbsp;</li> <li>Approve Amendment Request Notice (ARNs)&nbsp;</li> <li>Provide CMTs with Rates for tenders&nbsp;</li> <li>Support the CMTs in customizing customers offers when needed&nbsp;</li> <li>Communicate to the teams/ customers new campaigns&nbsp;</li> <li>Share the special discounts rates with CMTs&nbsp;</li> <li>Adhere to company HSSE, compliance and sustainability corporate policies and standards&nbsp;<br> &nbsp;</li> </ul> <br>Job Requirements - Experience and Education <br><ul> <li><span><span><span>Bachelor’s degree in supply chain management, Logistics, Business Administration, International Business, or a related field is often preferred.</span></span></span></li> <li><span><span><span>3-5 years of relevant experience in the air freight forwarding industry, with a strong understanding of global trade lanes.</span></span></span></li> <li><span><span><span>Proven experience in customer service and managing key business clients.</span></span></span></li> <li><span><span><span>Familiarity with CargoWise is preferred.</span></span></span></li> <li><span><span><span>Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.</span></span></span></li> <li><span><span><span>Excellent written communication skills.</span></span></span></li> </ul> <br>Leadership Behaviors <br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate &amp; break silos<br>Execution &amp; Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills <br>Interpersonal Skills<br>Team Collaboration<br>Adaptability<br>Resilience<br>Problem Solving<br>Leadership Skills<br>Time Management<br>Decision Making<br>Negotiation Skills<br>Coaching<br>Problem Solving And Critical Thinking<br> </div>

<p>We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties</p><p>Under direct supervision from the Production Supervisor: The Production Tech specializes in working in office, field, or laboratory recording and analyzing data and writing reports. Fieldwork includes assisting geologists and engineers with electronic, sonic, or nuclear measuring instruments that indicate the potential for oil and gas; gathering and analyzing well and production data; assisting in well optimization and well failure analysis and preparing monthly performance reports for each producing well. Office work includes reporting Key Performance Indicators (KPI) for production, new completes, recompletes and workovers and preparing Weekly Production Report and Up/Down Reports; Weekly Activity Report operations and Flowback Reports for new completes and recompletes. Laboratory work includes assisting geologists and engineers with electronic, sonic, or nuclear measuring instruments that indicate the potential for oil and gas; collecting formation, mud and soil samples and preparing the samples for laboratory analysis; conducting scientific tests on samples to determine content and characteristics; recording data from tests and compiling information from reports, computer databases and other sources; recording data such as well temperatures, pressures, flow rates and watercut and comparing actual productivity to estimates.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Requires a high school diploma or equivalent. Undergraduate degree preferred. Requires a minimum 3 years' experience in production operations which includes experience in oil &amp; gas operations. Strong computer skills, particularly with Microsoft software such as Excel, Word, PowerPoint and Outlook are preferable Minimum Qualifications: Minimum qualifications may be acquired through technical schools or equivalent related experience. Candidates having qualifications that exceed the minimum job requirements will receive consideration for higher level roles given (1) their experience, (2) additional job requirements, and/or (3) business needs. Depending on education, experience, and skill level, a variety of job opportunities might be available, including Production Tech, Production Supervisor, and Production Manager. Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation .</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Project Manager oversees construction projects, including coordinating employees, subcontractors, material and equipment, ensuring that specifications are being followed, and work is proceeding with quality, on schedule and within budget. This position develops a cost-effective plan and schedule for completion of project following a logical pattern for utilization of resources.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Develop comprehensive project plans, including scope, schedule, budget, and resource allocation, to guide the construction process.</p><br> <p>Manage and coordinate construction teams, subcontractors, and suppliers to ensure smooth project execution and effective collaboration.</p><br> <p>Oversee project budgets, monitor expenses, and ensure financial control to keep the project within its allocated budget.</p><br> <p>Create and maintain project schedules, track progress, and address any delays or changes to ensure timely project completion.</p><br> <p>Ensure all construction work meets the required quality standards and complies with specifications, codes, and regulations.</p><br> <p>Identify potential risks and develop mitigation strategies to minimize impacts on the project’s scope, schedule, and budget.</p><br> <p>Manage contracts with clients, subcontractors, and suppliers, ensuring compliance with terms and resolving any contract-related issues.</p><br> <p>Enforce safety regulations and protocols to maintain a safe working environment and reduce the risk of accidents.</p><br> <p>Maintain regular communication with clients, stakeholders, and team members, providing updates and addressing concerns or changes.</p><br> <p>Identify and address any issues or obstacles that arise during construction, implementing solutions to keep the project on track and within scope.</p><br> <p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Knowledge in Professional client management and interaction</p><br> <p>Effective time management</p><br> <p>Knowledge in computers and leading edge building management tools</p><br> <p>Financial and Job Cost Accounting Knowledge</p><br> <p>Contracts administration</p><br> <p>Technically proficient in all aspects of design and building related systems</p><br> <p>Knowledge in MS Office/MS Project /Primavera, etc.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 8 years working experience, 5 years in a relevant supervisory position, 2 years GCC experience is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Leadership<br>Resilience<br>Quality<br>Project Management L4<br>Project Planning L4<br>Construction Budgeting L4<br>Commercial &amp; Residential Construction L4<br>Contingency Workforce Management L4<br>Build High-Performing Teams<br>Speed of Execution<br>Build Process and Systems<br>Provide Direction<br>Agility<br>Drive Cost Optimization<br>AI Fluency<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Engineering or any related field<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Project Manager oversees construction projects, including coordinating employees, subcontractors, material and equipment, ensuring that specifications are being followed, and work is proceeding with quality, on schedule and within budget. This position develops a cost-effective plan and schedule for completion of project following a logical pattern for utilization of resources.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Develop comprehensive project plans, including scope, schedule, budget, and resource allocation, to guide the construction process.</p><br> <p>Manage and coordinate construction teams, subcontractors, and suppliers to ensure smooth project execution and effective collaboration.</p><br> <p>Oversee project budgets, monitor expenses, and ensure financial control to keep the project within its allocated budget.</p><br> <p>Create and maintain project schedules, track progress, and address any delays or changes to ensure timely project completion.</p><br> <p>Ensure all construction work meets the required quality standards and complies with specifications, codes, and regulations.</p><br> <p>Identify potential risks and develop mitigation strategies to minimize impacts on the project’s scope, schedule, and budget.</p><br> <p>Manage contracts with clients, subcontractors, and suppliers, ensuring compliance with terms and resolving any contract-related issues.</p><br> <p>Enforce safety regulations and protocols to maintain a safe working environment and reduce the risk of accidents.</p><br> <p>Maintain regular communication with clients, stakeholders, and team members, providing updates and addressing concerns or changes.</p><br> <p>Identify and address any issues or obstacles that arise during construction, implementing solutions to keep the project on track and within scope.</p><br> <p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Knowledge in Professional client management and interaction</p><br> <p>Effective time management</p><br> <p>Knowledge in computers and leading edge building management tools</p><br> <p>Financial and Job Cost Accounting Knowledge</p><br> <p>Contracts administration</p><br> <p>Technically proficient in all aspects of design and building related systems</p><br> <p>Knowledge in MS Office/MS Project /Primavera, etc.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 8 years working experience, 5 years in a relevant supervisory position, 2 years GCC experience is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Leadership<br>Resilience<br>Quality<br>Project Management L4<br>Project Planning L4<br>Construction Budgeting L4<br>Commercial &amp; Residential Construction L4<br>Contingency Workforce Management L4<br>Build High-Performing Teams<br>Speed of Execution<br>Build Process and Systems<br>Provide Direction<br>Agility<br>Drive Cost Optimization<br>AI Fluency<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Engineering or any related field<br><br><br><br> </div>

<p>We are seeking an experienced and visionary Executive Housekeeper to lead our housekeeping operations in Baghdad, Iraq. In this pivotal role, you will oversee all aspects of our housekeeping department, ensuring exceptional cleanliness, presentation, and guest satisfaction across all facilities. As an assertive and organized leader, you will manage a dedicated team while maintaining the highest standards of operational excellence and compliance. This position offers the opportunity to make a meaningful impact through innovative approaches to facility management and a commitment to supporting your team's professional growth.</p><p>Oversee and manage the daily operations of the housekeeping department, ensuring seamless coordination and efficient workflow</p><p>Supervise, train, schedule, and evaluate housekeeping staff with a supportive and inclusive approach that fosters professional development</p><p>Establish and implement comprehensive cleaning procedures, quality control measures, and performance standards that exceed industry expectations</p><p>Conduct regular inspections of guest rooms, public areas, and facilities to ensure they consistently meet cleanliness and presentation standards</p><p>Manage departmental budgets, control expenses, and optimize resource allocation to achieve organizational goals</p><p>Monitor and maintain accurate inventory of linens, cleaning supplies, guest amenities, and equipment</p><p>Collaborate effectively with Front Office, Maintenance, Laundry, and other departments to ensure integrated and efficient operations</p><p>Address guest complaints and special requests with empathy and professionalism, resolving issues promptly and transparently</p><p>Ensure full compliance with local health, safety, sanitation, and environmental regulations specific to Baghdad operations</p><p>Maintain detailed records of staff attendance, inventory levels, room inspections, maintenance requests, and departmental metrics</p><p>Analyze performance data and prepare comprehensive departmental reports to support decision-making and continuous improvement</p><p>Demonstrate flexibility and resilience in adapting to operational challenges while maintaining service quality and team morale</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 7 10 years of progressive housekeeping experience with demonstrated supervisory and managerial responsibilities</li><li>Strong expertise in housekeeping operations, advanced cleaning techniques, and industry best practices</li><li>Proven ability to manage budgets, control expenses, and optimize departmental resources effectively</li><li>Proficiency with property management systems (PMS) and housekeeping management software</li><li>Comprehensive knowledge of health, safety, sanitation, and environmental compliance standards</li><li>Excellent leadership and team motivation skills with the ability to inspire and develop staff</li><li>Strong written and verbal communication skills in English; knowledge of Arabic is advantageous</li><li>Analytical mindset with the ability to interpret performance metrics and implement data-driven improvements</li><li>Problem-solving abilities and decisive decision-making skills in fast-paced environments</li><li>Detail-oriented approach with exceptional organizational and time management capabilities</li><li>Ability to work flexibly and adapt to changing priorities while maintaining service excellence</li><li>Customer-focused mindset with a commitment to guest satisfaction and service quality</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Mövenpick Hotel Al Zaytoon Baghdad</strong> is a premium five-star hotel committed to delivering exceptional hospitality experiences through world-class service, modern facilities, and genuine guest care. As part of the globally recognized Mövenpick Hotels &amp; Resorts brand under Accor, the hotel combines Swiss hospitality traditions with local warmth to provide memorable stays for business and leisure travelers alike.</p><br><p>Strategically located in Baghdad, the hotel offers elegant accommodations, diverse dining experiences, state-of-the-art meeting and event facilities, wellness and recreation amenities, and personalized services designed to exceed guest expectations. We proudly serve corporate clients, government organizations, diplomatic missions, international companies, travel partners, and individual guests with professionalism, integrity, and attention to detail.</p><br><p>At Mövenpick Hotel Al Zaytoon Baghdad, our success is driven by our dedicated Heartists®, who are passionate about creating meaningful guest experiences while fostering a culture of respect, teamwork, innovation, and continuous development. We are committed to operational excellence, sustainable business practices, and delivering outstanding value to our guests, partners, and community.</p><br><br>Job Description<br><br><p>We are seeking a results-driven Field Sales Manager to lead our sales operations in Baghdad, Iraq. In this pivotal role, you will oversee field sales activities, manage a high-performing sales team, and drive revenue growth through strategic customer engagement and market expansion. You will be responsible for developing and executing sales strategies that align with organizational objectives while maintaining strong relationships with key clients and stakeholders in the region.</p><br><ul><li>Lead, mentor, and motivate a team of field sales representatives to achieve and exceed sales targets and performance metrics</li><li>Develop and implement comprehensive sales strategies tailored to the Baghdad market and regional opportunities</li><li>Manage territory assignments and ensure optimal coverage to maximize market penetration and customer acquisition</li><li>Conduct regular performance reviews and provide coaching to team members to enhance their skill set and professional development</li><li>Build and maintain strong relationships with key clients, ensuring customer satisfaction and long-term partnership success</li><li>Analyze market trends, competitor activities, and customer feedback to identify growth opportunities and inform strategic decisions</li><li>Prepare accurate sales forecasts, reports, and presentations for senior management using data-driven insights</li><li>Negotiate contracts and close high-value deals while ensuring profitability and compliance with company policies</li><li>Coordinate with internal departments including marketing, operations, and customer service to support sales initiatives</li><li>Monitor sales metrics, KPIs, and pipeline health to ensure accountability and continuous improvement</li><li>Represent the organization professionally at industry events, trade shows, and client meetings within the region</li></ul><br>Qualifications<br><br><ul><li>Proven experience in field sales management or senior sales role with demonstrated success in achieving sales targets</li><li>Strong leadership and team management capabilities with experience building and developing high-performing sales teams</li><li>Excellent negotiation and closing skills with a track record of successful deal completion</li><li>Proficiency in CRM software and sales analytics tools for tracking performance and managing customer relationships</li><li>Strong analytical and strategic planning abilities with the capacity to develop actionable sales strategies</li><li>Exceptional communication and interpersonal skills with the ability to influence and motivate diverse audiences</li><li>Knowledge of the Baghdad market or Middle Eastern business environment is highly desirable</li><li>Demonstrated ability to manage multiple priorities and work effectively in a fast-paced, dynamic environment</li><li>Customer-focused mindset with a commitment to delivering exceptional service and building lasting client relationships</li><li>Proficiency in Microsoft Office Suite and experience with sales reporting and forecasting tools</li><li>Ability to travel within the region as required for client meetings and team management</li><li>Fluency in English; Arabic language skills are preferred</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br>&nbsp;</p><br> </div>

<p><h4>Program logistics and property manager overview</h4> <p>The program logistics and property manager will be primarily based in Baghdad, Iraq. The logistics and property manager will manage all supply chain services, including acquisitions, receiving, stocking, inventorying, issuing, and shipment of goods, utilizing resources to accomplish operational requirements. The logistics and property manager will report to program management to manage multiple geographical sites and functions to support critical client mission activities of this contract. The logistics and property manager is specifically accountable for proactively identifying, analyzing, and correcting systemic performance concerns, and for providing structured performance briefings to the program manager and business group vice president to ensure sustained contract compliance and mission readiness.</p> <h4>Duties</h4> <ul> <li>Ensure proper material controls are in place, and operations are following established scope of work (SOW), standard operating procedures (SOP), and occupational health and safety administration (OSHA) standards.</li> <li>Establish and maintain department performance baselines and key performance indicators (KPIs) for all logistics and property functions; conduct monthly trend analysis to proactively identify and address performance degradation before it impacts the embassy mission at BEC.</li> <li>Ensure equipment and material shipments are actively tracked and provide timely updates to program management, operations, construction, and other stakeholders as required to ensure all delivery delays are monitored and adjusted for.</li> <li>Review status of projects and budgets; manage schedules and prepare status reports to brief program stakeholders of performance, compliance, and anticipated gaps.</li> <li>Proactively escalate emerging performance risks and negative trends to the project manager and business group vice president through structured weekly and monthly briefings, ensuring leadership visibility and enabling timely corrective intervention.</li> <li>Assess project issues and develop resolutions to meet productivity, quality, and client-satisfaction goals and objectives. Collect, analyze, and summarize data for report preparation and submit written reports.</li> <li>Prepare and deliver structured quarterly performance briefings to the project manager and business group vice president covering KPI status, trend analysis, corrective actions in progress, workforce performance metrics, and forecasted risks to logistics operations at BEC.</li> <li>Conduct formal root cause analysis (RCA) for recurring logistics failures or chronic performance shortfalls; develop, implement, and track written corrective action plans (CAPs) with defined milestones, responsible parties, and completion timelines; report CAP status to program management at defined intervals.</li> <li>Direct the work of a diverse employee population assigned to the program.</li> <li>Responsible for coordinating subordinate employee recruitment, selection and training, performance assessment, work assignments, salary, and recognition/disciplinary actions.</li> <li>Identify chronic under-performance within the department workforce; develop and execute performance improvement plans (PIPs) with documented benchmarks, supervisory oversight, and outcome tracking to restore performance standards and prevent recurrence.</li> <li>Ensure that common supplies, materials, equipment, and services are procured from local and regional supply markets to the maximum extent practicable.</li> <li>Maintain effective, timely, and respectful communication and interaction with other employees and managers and support other organizations.</li> <li>Additional tasks and special projects as assigned.</li> </ul> <h4>Required experience</h4> <ul> <li>Minimum acceptable experience level: ten (10) years’ progressive experience, including staff management, in a high volume, multi-unit receiving/inventory or supply management environment.</li> <li>Demonstrated ability to achieve high standards of customer service while representing the company to customers.</li> <li>Demonstrated experience establishing, implementing, and managing formal performance improvement programs that address department deficiencies, restore contract compliance, and sustain corrected performance over time.</li> <li>Experience with supply chain management (SCM) systems particularly in relation to accurate inventory management.</li> <li>Experience developing, implementing, monitoring, evaluating, and driving the adoption of logistics processes as prescribed in the operations plan.</li> <li>Experience working independently with various functions and disciplines of supply chain and operations.</li> <li>Experience with business intelligence and data analysis, and research using the MS Office suite of programs.</li> </ul> <h4>Knowledge, skills, and abilities</h4> <ul> <li>Knowledge of all principles and processes involved in operating and supporting supply chain functions at a large-scale overseas facility.</li> <li>Knowledge of the FAR and industry leading practices regarding government property. Ability to clearly and concisely articulate services/requirements in writing.</li> <li>Successful management of multiple sites in geographically dispersed locations operating in an environment of constant change.</li> <li>Experience in effectively dealing with international and headquarters staff, and sensitivity to other cultures.</li> <li>Excellent organizational and time management skills, with the ability to handle multiple tasks and administrative details in a fast-paced and constantly changing environment.</li> <li>Ability to develop, monitor, and present department performance metrics using data-driven methods; demonstrated experience conducting trend analysis and presenting findings with actionable recommendations to senior program leadership (PM and VP level).</li> <li>Knowledge of corrective action plan (CAP) development, implementation, and tracking methodologies applicable to government property and logistics programs operating under FAR-based contracts in high-security, overseas environments.</li> </ul> <h4>Education</h4> <ul> <li>A high school diploma or GED.</li> <li>An undergraduate degree is preferred but can be replaced with additional years of business administration, operations, supply chain management, government property administration, or a similar discipline preferred.</li> </ul> <h4>Licenses and certifications</h4> <ul> <li>Valid drivers’ license from home of record.</li> <li>NPMA certification or ability to obtain within one year – CPPA (Certified Professional Property Administrator).</li> </ul> <h4>Desired qualifications</h4> <ul> <li>Previous out of home country experience and previous work experience in harsh environmental conditions are a plus.</li> <li>Experience working with Amentum.</li> <li>Experience working with MAXIMO and/or AMRO systems.</li> </ul> <h4>Security and other requirements</h4> <ul> <li>Must be able to obtain and maintain a secret US government clearance. Note: US citizenship is required to obtain a secret clearance.</li> <li>Expert professional, oral and written English communication skills to present, facilitate, and disseminate information.</li> <li>Successfully complete and pass the medical and dental examinations as required for deployment to Iraq. Must maintain physical and dental requirements for duration of deployment.</li> </ul> <h4>Other responsibilities</h4> <ul> <li><strong>Safety:</strong> Enforce a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. Each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.</li> <li><strong>Quality:</strong> Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. Each employee must conform to the quality policy and carry out job activities in compliance with applicable quality system documents and customer contracts. Each employee must read and understand their quality management and customer satisfaction responsibilities.</li> <li><strong>Procedure compliance:</strong> Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to the job.</li> </ul> <h4>Working and living conditions</h4> <p>This position is in an austere environment with harsh and dangerous conditions. While performing the duties of this job, the employee may regularly be exposed to extreme and austere desert-like environment. Temperatures can reach 120-130 degrees Fahrenheit (50-55 degrees Celsius) during the summer months. Employees must be willing and able to perform regular job requirements in this austere, extreme environment, as well as willing and able to deploy to Iraq for extended periods.</p> <p>Work schedules are a minimum of six days per week and ten hours per day, while some jobs have higher daily and weekly minimums. Employees must be willing and able to perform physical activities including, but not limited to, heavy lifting and moving of items, parts, assemblies, and equipment up to the safety regulation maximum; climbing in and out of equipment; crawling; and working outdoors. This includes being able to lift and carry 40 pounds of personal protective equipment for extended periods of time and being capable of running and ‘duck & cover’ during emergencies without putting oneself or others at risk.</p></p><p></p>

<p><h4>Program logistics and property manager overview</h4> <p>The program logistics and property manager will be primarily based in Baghdad, Iraq. The logistics and property manager will manage all supply chain services, including acquisitions, receiving, stocking, inventorying, issuing, and shipment of goods, utilizing resources to accomplish operational requirements. The logistics and property manager will report to program management to manage multiple geographical sites and functions to support critical client mission activities of this contract. The logistics and property manager is specifically accountable for proactively identifying, analyzing, and correcting systemic performance concerns, and for providing structured performance briefings to the program manager and business group vice president to ensure sustained contract compliance and mission readiness.</p> <h4>Duties</h4> <ul> <li>Ensure proper material controls are in place, and operations are following established scope of work (SOW), standard operating procedures (SOP), and occupational health and safety administration (OSHA) standards.</li> <li>Establish and maintain department performance baselines and key performance indicators (KPIs) for all logistics and property functions; conduct monthly trend analysis to proactively identify and address performance degradation before it impacts the embassy mission at BEC.</li> <li>Ensure equipment and material shipments are actively tracked and provide timely updates to program management, operations, construction, and other stakeholders as required to ensure all delivery delays are monitored and adjusted for.</li> <li>Review status of projects and budgets; manage schedules and prepare status reports to brief program stakeholders of performance, compliance, and anticipated gaps.</li> <li>Proactively escalate emerging performance risks and negative trends to the project manager and business group vice president through structured weekly and monthly briefings, ensuring leadership visibility and enabling timely corrective intervention.</li> <li>Assess project issues and develop resolutions to meet productivity, quality, and client-satisfaction goals and objectives. Collect, analyze, and summarize data for report preparation and submit written reports.</li> <li>Prepare and deliver structured quarterly performance briefings to the project manager and business group vice president covering KPI status, trend analysis, corrective actions in progress, workforce performance metrics, and forecasted risks to logistics operations at BEC.</li> <li>Conduct formal root cause analysis (RCA) for recurring logistics failures or chronic performance shortfalls; develop, implement, and track written corrective action plans (CAPs) with defined milestones, responsible parties, and completion timelines; report CAP status to program management at defined intervals.</li> <li>Direct the work of a diverse employee population assigned to the program.</li> <li>Responsible for coordinating subordinate employee recruitment, selection and training, performance assessment, work assignments, salary, and recognition/disciplinary actions.</li> <li>Identify chronic under-performance within the department workforce; develop and execute performance improvement plans (PIPs) with documented benchmarks, supervisory oversight, and outcome tracking to restore performance standards and prevent recurrence.</li> <li>Ensure that common supplies, materials, equipment, and services are procured from local and regional supply markets to the maximum extent practicable.</li> <li>Maintain effective, timely, and respectful communication and interaction with other employees and managers and support other organizations.</li> <li>Additional tasks and special projects as assigned.</li> </ul> <h4>Required experience</h4> <ul> <li>Minimum acceptable experience level: ten (10) years’ progressive experience, including staff management, in a high volume, multi-unit receiving/inventory or supply management environment.</li> <li>Demonstrated ability to achieve high standards of customer service while representing the company to customers.</li> <li>Demonstrated experience establishing, implementing, and managing formal performance improvement programs that address department deficiencies, restore contract compliance, and sustain corrected performance over time.</li> <li>Experience with supply chain management (SCM) systems particularly in relation to accurate inventory management.</li> <li>Experience developing, implementing, monitoring, evaluating, and driving the adoption of logistics processes as prescribed in the operations plan.</li> <li>Experience working independently with various functions and disciplines of supply chain and operations.</li> <li>Experience with business intelligence and data analysis, and research using the MS Office suite of programs.</li> </ul> <h4>Knowledge, skills, and abilities</h4> <ul> <li>Knowledge of all principles and processes involved in operating and supporting supply chain functions at a large-scale overseas facility.</li> <li>Knowledge of the FAR and industry leading practices regarding government property. Ability to clearly and concisely articulate services/requirements in writing.</li> <li>Successful management of multiple sites in geographically dispersed locations operating in an environment of constant change.</li> <li>Experience in effectively dealing with international and headquarters staff, and sensitivity to other cultures.</li> <li>Excellent organizational and time management skills, with the ability to handle multiple tasks and administrative details in a fast-paced and constantly changing environment.</li> <li>Ability to develop, monitor, and present department performance metrics using data-driven methods; demonstrated experience conducting trend analysis and presenting findings with actionable recommendations to senior program leadership (PM and VP level).</li> <li>Knowledge of corrective action plan (CAP) development, implementation, and tracking methodologies applicable to government property and logistics programs operating under FAR-based contracts in high-security, overseas environments.</li> </ul> <h4>Education</h4> <ul> <li>A high school diploma or GED.</li> <li>An undergraduate degree is preferred but can be replaced with additional years of business administration, operations, supply chain management, government property administration, or a similar discipline preferred.</li> </ul> <h4>Licenses and certifications</h4> <ul> <li>Valid drivers’ license from home of record.</li> <li>NPMA certification or ability to obtain within one year – CPPA (Certified Professional Property Administrator).</li> </ul> <h4>Desired qualifications</h4> <ul> <li>Previous out of home country experience and previous work experience in harsh environmental conditions are a plus.</li> <li>Experience working with Amentum.</li> <li>Experience working with MAXIMO and/or AMRO systems.</li> </ul> <h4>Security and other requirements</h4> <ul> <li>Must be able to obtain and maintain a secret US government clearance. Note: US citizenship is required to obtain a secret clearance.</li> <li>Expert professional, oral and written English communication skills to present, facilitate, and disseminate information.</li> <li>Successfully complete and pass the medical and dental examinations as required for deployment to Iraq. Must maintain physical and dental requirements for duration of deployment.</li> </ul> <h4>Other responsibilities</h4> <ul> <li><strong>Safety:</strong> Enforce a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. Each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.</li> <li><strong>Quality:</strong> Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. Each employee must conform to the quality policy and carry out job activities in compliance with applicable quality system documents and customer contracts. Each employee must read and understand their quality management and customer satisfaction responsibilities.</li> <li><strong>Procedure compliance:</strong> Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to the job.</li> </ul> <h4>Working and living conditions</h4> <p>This position is in an austere environment with harsh and dangerous conditions. While performing the duties of this job, the employee may regularly be exposed to extreme and austere desert-like environment. Temperatures can reach 120-130 degrees Fahrenheit (50-55 degrees Celsius) during the summer months. Employees must be willing and able to perform regular job requirements in this austere, extreme environment, as well as willing and able to deploy to Iraq for extended periods.</p> <p>Work schedules are a minimum of six days per week and ten hours per day, while some jobs have higher daily and weekly minimums. Employees must be willing and able to perform physical activities including, but not limited to, heavy lifting and moving of items, parts, assemblies, and equipment up to the safety regulation maximum; climbing in and out of equipment; crawling; and working outdoors. This includes being able to lift and carry 40 pounds of personal protective equipment for extended periods of time and being capable of running and ‘duck & cover’ during emergencies without putting oneself or others at risk.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Position - Deputy Construction Manager / Site Manager<br>The role will be responsible for all construction related planning, civil/mechanical/E&amp;I contractor evaluation, contractor management, team management supervision, reporting and forecasting (physical and financial) on all aspects of the site construction phase of projects from constructability review through to mechanical completion (MC)<br> <br> Education Qualification &amp; Experience:<ul><li>Bachelor’s degree in engineering.</li><li>15+ years Industry experience as Construction Manager in Oil &amp; Gas EPCC Projects.</li><li>main responsibilities as&nbsp;Company&nbsp;representative at Site is the leadership, direction and technical expertise to Develop detailed project Key Indicators<br>plans and schedules to ensure all construction activities are completed on time. this includes coordinating with engineering,<br>procurement, and commissioning teams to align schedules and resources </li><li>Ability to liaise with a wide variety of staff and Clients at all levels</li><li>Be able to demonstrate Leadership skills, also be able to mobilize people and teams and drive for a successful delivery.</li><li>Scope Management.</li><li>Excellent communication skills in written and spoken.</li></ul><br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil &amp; Gas, Power &amp; Renewables, Chemicals, Construction &amp; Infrastructure, Life Sciences, Mining and&nbsp;Manufacturing&nbsp;sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>We are seeking an experienced and visionary Executive Housekeeper to lead our housekeeping operations in Baghdad, Iraq. In this pivotal role, you will oversee all aspects of our housekeeping department, ensuring exceptional cleanliness, presentation, and guest satisfaction across all facilities. As an assertive and organized leader, you will manage a dedicated team while maintaining the highest standards of operational excellence and compliance. This position offers the opportunity to make a meaningful impact through innovative approaches to facility management and a commitment to supporting your team's professional growth.</p><br><ul><li>Oversee and manage the daily operations of the housekeeping department, ensuring seamless coordination and efficient workflow</li><li>Supervise, train, schedule, and evaluate housekeeping staff with a supportive and inclusive approach that fosters professional development</li><li>Establish and implement comprehensive cleaning procedures, quality control measures, and performance standards that exceed industry expectations</li><li>Conduct regular inspections of guest rooms, public areas, and facilities to ensure they consistently meet cleanliness and presentation standards</li><li>Manage departmental budgets, control expenses, and optimize resource allocation to achieve organizational goals</li><li>Monitor and maintain accurate inventory of linens, cleaning supplies, guest amenities, and equipment</li><li>Collaborate effectively with Front Office, Maintenance, Laundry, and other departments to ensure integrated and efficient operations</li><li>Address guest complaints and special requests with empathy and professionalism, resolving issues promptly and transparently</li><li>Ensure full compliance with local health, safety, sanitation, and environmental regulations specific to Baghdad operations</li><li>Maintain detailed records of staff attendance, inventory levels, room inspections, maintenance requests, and departmental metrics</li><li>Analyze performance data and prepare comprehensive departmental reports to support decision-making and continuous improvement</li><li>Demonstrate flexibility and resilience in adapting to operational challenges while maintaining service quality and team morale</li></ul><br>Qualifications<br><br><ul><li>Minimum 7–10 years of progressive housekeeping experience with demonstrated supervisory and managerial responsibilities</li><li>Strong expertise in housekeeping operations, advanced cleaning techniques, and industry best practices</li><li>Proven ability to manage budgets, control expenses, and optimize departmental resources effectively</li><li>Proficiency with property management systems (PMS) and housekeeping management software</li><li>Comprehensive knowledge of health, safety, sanitation, and environmental compliance standards</li><li>Excellent leadership and team motivation skills with the ability to inspire and develop staff</li><li>Strong written and verbal communication skills in English; knowledge of Arabic is advantageous</li><li>Analytical mindset with the ability to interpret performance metrics and implement data-driven improvements</li><li>Problem-solving abilities and decisive decision-making skills in fast-paced environments</li><li>Detail-oriented approach with exceptional organizational and time management capabilities</li><li>Ability to work flexibly and adapt to changing priorities while maintaining service excellence</li><li>Customer-focused mindset with a commitment to guest satisfaction and service quality</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>JOB DESCRIPTION</strong><br> <br> <strong>Job Title:&nbsp;</strong><strong>Commissioning Manager</strong><br> <strong>Work Pattern: Rotation 6x3<br> Contract role<br> Location: Al-Anbar Governate, Iraq</strong><br> <br> <strong>Objectives:</strong><br><ul><li>Lead, direct and supervise a team of discipline leads and Engineers in carrying out commissioning of process plants&nbsp;assuming entire responsibility for the completion of the project in conformance with the project specifications and HSE standards</li><li>Take leadership of the Plant start-up, performance testing and Preparedness work scopes, processes and systems ensuring that all applicable safety standards are implemented in order to ensure safe operation of the facility</li><li>Support the Project Execution Team to deliver the commissioning within baseline schedule, budget and contractual requirements</li><li>Oversees all coordination between SLB and client, vendors, Engineering, sub contractors and any other external or internal agency to ensure the smooth Commissioning of the facility.</li></ul><strong>Prior Experience/Expertise Required:</strong><br> <strong>Experience:</strong><ul><li>10+ years Industry experience</li><li>Prior work experience Production Facilities Commissioning projects and additional experience in EPCC,&nbsp;Projects that involve: Facility&nbsp;Engineering, packages fabrication, Site construction/integration,&nbsp;Management of subcontractors, Site construction, vendors management and control</li></ul><strong>Expertise:</strong><ul><li>Pre-Commissioning / Commissioning / Start Up and O&amp;M activities workflows</li><li>Process safety</li><li>Knowledge of a “systematized” approach to commissioning</li><li>Commissioning planning</li><li>Completions management system</li><li>Operations readiness</li><li>Experience in commissioning of compressors, turbines and Gas engines</li><li>Process and operational control</li></ul><br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil &amp; Gas, Power &amp; Renewables, Chemicals, Construction &amp; Infrastructure, Life Sciences, Mining and&nbsp;Manufacturing&nbsp;sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Wells Materials &amp; Logistics Manager</strong><br> <em>Responsibility for up to 6 people</em><br> <em>Location: 28/28 Rotation in Iraq</em><br> <br> <em>Role Synopsis:</em><br> The Wells Materials &amp; Logistics Manager reports to the Well Engineering Manager (WEM). The role will be responsible for the management and coordination of the Wells Materials and Logistics team. Focal point for day-to-day logistics, services and materials support for all drilling, workover and ringless operations.<br> <br> A strong working relationship with PSCM, logistics, wells operation, QAQC and engineering teams. Plays a key role in strategic planning of equipment and services.<br> Improvement and development of M&amp;L forecasting, demand planning and tracking tools and processes to support increasing Wells department workloads.<br> <br> Key accountabilities:<ul><li>Lead the Wells M&amp;L team by example with a strong commitment to HSE, efficiency, practicality, training and mentoring of Iraqi nationals.</li><li>Develop and standardise workable Rumaila wells materials and logistics processes and plans.</li><li>Accountability for cost control and inventory reporting.</li><li>Strategic planning / demand forecasting for OCTG, tangibles and wellhead ordering.</li><li>Tracking of all OCTG &amp; Wellhead inventory and incoming shipments.</li><li>SPA for Management and QA/QC of Wells documents within Sharecat [DMS system] in relation to both RSB Receipts &amp; BOC Inspections.</li><li>Identify and system input for Wells Requisitions [Maximo] Service Orders, contract call offs.</li><li>Track all Material Shipment orders &amp; call offs placed by the department to final close.&nbsp; Cradle to grave approach.</li><li>SPA for Management and QA/QC of Wells Inventory Data, Catalogue Requests, etc. within Maximo [Enterprise Asset Management Software]</li><li>Focal CAM (Contract Administration Manager) for in country API machine shop contracts and liaise with inspection teams as required relating to operational requirements and priorities.</li></ul><br> Criteria &amp; Qualifications:<ul><li>A minimum of 15 years’ experience in delivery of PSCM &amp; Materials operations for large scale up-stream Drilling &amp; Workover operations with strong demonstration of long lead strategic planning.</li><li>Proven record of strong execution and delivery in a similar role.</li><li>Ability and experience to develop, improve, rollout and implement new processes and procedures for continuous improvement of the M&amp;L function.</li><li>Strong knowledge of transport standards and guidelines.</li><li>Strong knowledge of equipment and operations in land drilling, work over and well services operations.</li><li>Strong team player with proven experience in a similar leadership role.</li><li>A proven ability to coach, train and mentor local &amp; international staff in best industry practices.</li><li>Strong knowledge of safety and HSE requirements relating to logistics and transport in a similar Well’s environment.</li><li>Excellent interpersonal skills with the ability to communicate openly at all levels.</li><li>Strong IT &amp; Inventory Management Systems skills, and ability to move and digitalise processes where identified.</li><li>Preference for knowledge of tendering, contract evaluation and acting as a contract CAM or technical SPA.</li><li>Excellent interpersonal skills. Fluent in English language with strong communication skills is essential.</li><li>Maintains a high standard of business integrity, professional behaviour and confidentiality.</li><li>Experience of working in Middle East land-based environments is preferred.</li><li>A flexible approach to work is essential.</li></ul><br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil &amp; Gas, Power &amp; Renewables, Chemicals, Construction &amp; Infrastructure, Life Sciences, Mining and&nbsp;Manufacturing&nbsp;sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>