وظائف مطورى واجهة مستخدم - اربيل العراق

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a professional and friendly Front Desk Agent to join our dynamic team in Baghdad, Iraq. As the first point of contact for our organization, you will play a vital role in creating a welcoming and positive environment for visitors, clients, and employees. Your enthusiasm, organizational skills, and customer-focused approach will be essential in ensuring smooth daily operations and exceptional service delivery.</p><p>Greet and welcome visitors with warmth and professionalism, directing them to appropriate departments or personnel</p><p>Answer, screen, and manage incoming phone calls, emails, and other communications with efficiency and courtesy</p><p>Schedule appointments and maintain calendars for executives and meeting rooms with meticulous attention to detail</p><p>Perform administrative tasks including data entry, filing, document preparation, and record management</p><p>Coordinate with various departments to facilitate smooth office operations and information flow</p><p>Manage incoming and outgoing mail, packages, and deliveries with care and organization</p><p>Maintain a clean, organized, and welcoming reception area that reflects the organization's professional standards</p><p>Monitor visitor access and ensure security protocols are consistently followed</p><p>Assist with basic office maintenance, supply inventory management, and restocking as needed</p><p>Support other administrative staff and team members as required to meet organizational goals</p><p>Handle inquiries and resolve basic issues with empathy and problem-solving skills</p><p>Adapt to changing priorities and work flexibly in a fast-paced environment</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Excellent verbal and written communication skills in both Arabic and English</li><li>Strong multitasking abilities and time management skills</li><li>Customer service orientation with a friendly, professional, and empathetic demeanor</li><li>Excellent organizational skills with the ability to prioritize tasks effectively</li><li>Ability to work in a fast-paced environment while maintaining attention to detail</li><li>Professional appearance and strong phone etiquette</li><li>Basic problem-solving abilities and resilience in handling challenging situations</li><li>Adaptability and willingness to learn new skills and technologies</li><li>Knowledge of office management systems and visitor management protocols</li><li>Previous experience as a front desk agent, receptionist, or in a customer-facing role (preferred)</li><li>Experience in the hospitality, corporate, or customer service industry (preferred)</li><li>Familiarity with appointment scheduling software and communication platforms (preferred)</li></ul><p></p></section>

<p>What we do Since 1863, the International Committee of the Red Cross (ICRC) has worked to preserve human dignity and relieve suffering caused by war and armed violence. In collaboration with our Red Cross and Red Crescent partners around the world, we do everything we can to deliver life-saving aid, reconnect families and locate missing people helping those who need it most, regardless of who they are and what side of the front line they are on. We engage with authorities and armed forces on all sides, often confidentially, pressing for access to detainees to improve their living conditions and urging compliance with international humanitarian law to protect non-combatants, including from digital threats.</p><p>Purpose The Light Vehicles Driver transports people and goods in a safe and timely manner, in accordance with ICRC rules and regulations and national traffic laws.</p><p>Accountabilities &amp; functional responsibilities</p><ul><li>Drives light vehicles to transport people and/or material in strict adherence to internal security rules and national traffic laws.</li><li>Follows the safety and security guidelines and is aware of/and reacts to the current security situation.</li><li>Constantly monitors security conditions on the road.</li><li>Ensures that goods are stored inside the vehicle according to local, international and ICRC safety standards (attachment and distribution of goods, etc.).</li><li>Checks their assigned vehicle(s)' equipment, general functioning and body condition and ensures that it is kept fuelled and clean inside and out.</li><li>Checks that trips have been authorized where necessary.</li><li>Immediately reports accidents, defects and/or missing equipment to management.</li><li>Can act as head of convoy as needed (in charge of the driver(s), application of security rules and time-frame for the convoy).</li><li>Ensures that risks are mitigated by performing the controls assigned to his/her role as described in the Logistics Risk and Control Matrix</li></ul><p>What we offer</p><ul><li>By joining our organization, you will have an opportunity to practise your profession in stimulating, complex, and sometimes challenging environments, where your work can really make a difference.</li><li>You will work with colleagues from various fields of expertise in a cross-cutting manner to help victims of conflict and other situations of violence. You will be dealing with humanitarian situations that require experience, resourcefulness, and innovation to achieve the best possible impact.</li><li>You will work for the oldest major international humanitarian organization in the world, adding to your sense of achievement in alleviating the suffering of people and communities and giving you the chance to promote humanitarian values in these turbulent times.</li><li>You will benefit from a competitive employment package, including different possibilities for career and personal development. You will take part in an onboarding course and follow continuous training to build your career within the ICRC and beyond.</li><li>Competitive compensation package, a monthly salary with benefits including (13th salary, International Retirement Saving Plan (IRSP), medical coverage, life insurance, mobility allowance).</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><h2>Certifications / Education required</h2><ul><li>Secondary school diploma.</li><li>Driving license B (BE, B1) held for at least five years.</li></ul><h2>Professional experience required</h2><ul><li>At least 3 5 years of professional driving experience with a clean driving record.</li><li>Automobile maintenance experience (oil checks, changing tyres, etc.).</li><li>Basic knowledge of mechanics.</li><li>Good knowledge of the area of assignment.</li></ul><h2>Language</h2><ul><li>Fluent in Kurdish (spoken and written)</li><li>Knowldge of English and Arabic (written and spoken) is an asset.</li></ul>

<p><h4>Job description</h4> <p>The computer systems analyst I provides several phases of the required systems analysis where the nature of the system is predetermined, uses established fact-finding approaches, knowledge of pertinent work processes and procedures, and familiarity with related computer programming practices, system software, and computer equipment.</p> <p>This analyst provides several phases of the required systems analysis where the nature of the system is predetermined, uses established fact-finding approaches, knowledge of pertinent work processes and procedures, and familiarity with related computer programming practices, system software, and computer equipment.</p> <p>Carries out fact finding and analyses as assigned, usually of a single activity or a routine problem, and applies established procedures where the nature of the system, feasibility, computer equipment, and programming language have already been decided.</p> <p>May assist a higher-level systems analyst by preparing the detailed specifications required by computer programmers from information developed by the higher-level analyst.</p> <p>May research routine user problems and solve them by modifying the existing system when the solutions follow clear precedents.</p> <p>Prepare cost and deadline estimates as required for review.</p> <p>Works independently to adapt guides to specific situations; resolve problems and deviations according to established practices; and obtain advice where precedents are unclear or not available.</p> <p>Carries out objectives, priorities, and deadlines as defined by the supervisor.</p> <p>May supervise technician and others who assist in specific assignments.</p> <p>Will have some variation within and across contracts and may list additional or specific job duties related to assigned function/level which are not aforementioned.</p> <h4>Minimum requirements</h4> <p>High school diploma or equivalent is required. Certification of education level is required.</p> <p>CompTIA Security+ certification.</p> <p>Must possess two (2) years of related experience in computer systems analysis.</p> <p>Ability to obtain and maintain a US government SECRET clearance is required (prefer active Secret clearance). US citizenship is required for SECRET clearance at this work location.</p> <p>A valid U.S. passport is required to travel internationally. Passport must have a minimum of 6 blank pages and 2 plus year validity on expiration date of passport.</p> <p>Must be able to pass CENTCOM medical requirements for deployment.</p> <p>Must be able to obtain a visa in CENTCOM locations.</p> <h4>Knowledge & skills</h4> <ul> <li>Requires competence in most phases of system analysis.</li> <li>Systems analysis and design skills in an area such as a record keeping or scientific operation.</li> <li>Knowledge of pertinent system software and computer equipment.</li> <li>Knowledge of work processes, applicable regulations, and practices of the assigned subject-matter area.</li> <li>Ability to recognize probable interactions of related computer systems and predict impact of a change in assigned system.</li> <li>Good problem-solving skills.</li> <li>Self-motivated and the ability to work independently.</li> </ul> <h4>Physical requirements/working environment</h4> <ul> <li>Must be able to walk and stand on level and/or inclined surfaces for extended periods throughout the day.</li> <li>Must be able to lift/push/pull minimum of 50 pounds.</li> <li>May work in maintenance shop or outside.</li> <li>Must be able to work in a shop where the environment is drafty, noisy, and dirty.</li> <li>May be exposed to extreme noise from operating equipment.</li> <li>May be exposed to electrical shock hazards or work near moving mechanical parts or vehicles.</li> <li>May be expected to work in austere environments and all weather conditions.</li> </ul></p><p></p>

<p><h4>Job description</h4> <p>The computer systems analyst I provides several phases of the required systems analysis where the nature of the system is predetermined, uses established fact-finding approaches, knowledge of pertinent work processes and procedures, and familiarity with related computer programming practices, system software, and computer equipment.</p> <p>This analyst provides several phases of the required systems analysis where the nature of the system is predetermined, uses established fact-finding approaches, knowledge of pertinent work processes and procedures, and familiarity with related computer programming practices, system software, and computer equipment.</p> <p>Carries out fact finding and analyses as assigned, usually of a single activity or a routine problem, and applies established procedures where the nature of the system, feasibility, computer equipment, and programming language have already been decided.</p> <p>May assist a higher-level systems analyst by preparing the detailed specifications required by computer programmers from information developed by the higher-level analyst.</p> <p>May research routine user problems and solve them by modifying the existing system when the solutions follow clear precedents.</p> <p>Prepare cost and deadline estimates as required for review.</p> <p>Works independently to adapt guides to specific situations; resolve problems and deviations according to established practices; and obtain advice where precedents are unclear or not available.</p> <p>Carries out objectives, priorities, and deadlines as defined by the supervisor.</p> <p>May supervise technician and others who assist in specific assignments.</p> <p>Will have some variation within and across contracts and may list additional or specific job duties related to assigned function/level which are not aforementioned.</p> <h4>Minimum requirements</h4> <p>High school diploma or equivalent is required. Certification of education level is required.</p> <p>CompTIA Security+ certification.</p> <p>Must possess two (2) years of related experience in computer systems analysis.</p> <p>Ability to obtain and maintain a US government SECRET clearance is required (prefer active Secret clearance). US citizenship is required for SECRET clearance at this work location.</p> <p>A valid U.S. passport is required to travel internationally. Passport must have a minimum of 6 blank pages and 2 plus year validity on expiration date of passport.</p> <p>Must be able to pass CENTCOM medical requirements for deployment.</p> <p>Must be able to obtain a visa in CENTCOM locations.</p> <h4>Knowledge & skills</h4> <ul> <li>Requires competence in most phases of system analysis.</li> <li>Systems analysis and design skills in an area such as a record keeping or scientific operation.</li> <li>Knowledge of pertinent system software and computer equipment.</li> <li>Knowledge of work processes, applicable regulations, and practices of the assigned subject-matter area.</li> <li>Ability to recognize probable interactions of related computer systems and predict impact of a change in assigned system.</li> <li>Good problem-solving skills.</li> <li>Self-motivated and the ability to work independently.</li> </ul> <h4>Physical requirements/working environment</h4> <ul> <li>Must be able to walk and stand on level and/or inclined surfaces for extended periods throughout the day.</li> <li>Must be able to lift/push/pull minimum of 50 pounds.</li> <li>May work in maintenance shop or outside.</li> <li>Must be able to work in a shop where the environment is drafty, noisy, and dirty.</li> <li>May be exposed to extreme noise from operating equipment.</li> <li>May be exposed to electrical shock hazards or work near moving mechanical parts or vehicles.</li> <li>May be expected to work in austere environments and all weather conditions.</li> </ul></p><p></p>

<p><h4>Job Description</h4> <p>The computer systems analyst I provides several phases of the required systems analysis where the nature of the system is predetermined, uses established fact-finding approaches, knowledge of pertinent work processes and procedures, and familiarity with related computer programming practices, system software, and computer equipment.</p> <p>This analyst provides several phases of the required systems analysis where the nature of the system is predetermined, uses established fact-finding approaches, knowledge of pertinent work processes and procedures, and familiarity with related computer programming practices, system software, and computer equipment.</p> <p>Carries out fact finding and analyses as assigned, usually of a single activity or a routine problem, and applies established procedures where the nature of the system, feasibility, computer equipment, and programming language have already been decided.</p> <p>May assist a higher-level systems analyst by preparing the detailed specifications required by computer programmers from information developed by the higher-level analyst.</p> <p>May research routine user problems and solve them by modifying the existing system when the solutions follow clear precedents.</p> <p>Prepare cost and deadline estimates as required for review.</p> <p>Works independently to adapt guides to specific situations; resolve problems and deviations according to established practices; and obtain advice where precedents are unclear or not available.</p> <p>Carries out objectives, priorities, and deadlines as defined by the supervisor.</p> <p>May supervise technicians and others who assist in specific assignments.</p> <p>Will have some variation within and across contracts and may list additional or specific job duties related to assigned function or level which are not aforementioned.</p> <h4>Minimum Requirements</h4> <ul> <li>High school diploma or equivalent is required. Certification of education level is required.</li> <li>CompTIA Security+ certification.</li> <li>Must possess two (2) years of related experience in computer systems analysis.</li> <li>Ability to obtain and maintain a US government SECRET clearance is required (prefer active Secret clearance). US citizenship is required for SECRET clearance at this work location.</li> <li>A valid U.S. passport is required to travel internationally. Passport must have a minimum of 6 blank pages and 2 plus year validity on expiration date of passport.</li> <li>Must be able to pass CENTCOM medical requirements for deployment.</li> <li>Must be able to obtain a visa in CENTCOM locations.</li> </ul> <h4>Knowledge & Skills</h4> <ul> <li>Requires competence in most phases of system analysis.</li> <li>Systems analysis and design skills in an area such as a record keeping or scientific operation.</li> <li>Knowledge of pertinent system software and computer equipment.</li> <li>Knowledge of work processes, applicable regulations, and practices of the assigned subject-matter area.</li> <li>Ability to recognize probable interactions of related computer systems and predict impact of a change in assigned system.</li> <li>Good problem-solving skills.</li> <li>Self-motivated and the ability to work independently.</li> </ul> <h4>Physical Requirements / Working Environment</h4> <ul> <li>Must be able to walk and stand on level and/or inclined surfaces for extended periods throughout the day.</li> <li>Must be able to lift, push, or pull a minimum of 50 pounds.</li> <li>May work in maintenance shop or outside.</li> <li>Must be able to work in a shop where the environment is drafty, noisy, and dirty.</li> <li>May be exposed to extreme noise from operating equipment.</li> <li>May be exposed to electrical shock hazards or work near moving mechanical parts or vehicles.</li> <li>May be expected to work in austere environments and all weather conditions.</li> </ul></p><p></p>

<p>Request for Quotation For Supply, Delivery, Installation, Testing, Commissioning and After-Sales Support of Equipment and Furnishings for the Establishment of a One-Stop Shop Public Employment Services (PES) Centre in both Erbil and Dohuk- Kurdistan Region of Iraq</p><p>BACKGROUND The International Labour Organization (ILO) is implementing activities under the Promoting Employment and Employability among Refugees, Internally Displaced Persons (IDPs) and Host Communities focusing on Women, PWDs, and Youths in Northern Iraq project. The project aimed at better Labour market integration and transition of marginalized populations including refugees, internally displaced persons, host communities as well as youth and women, into decent jobs through supportive evidence-based policies, strengthened employment services, work-based learning, and skills development, with a focus on green jobs and green enterprise development. As part of this initiative, two One-Stop Shop Public Employment Services (PES) Centre will be established to provide integrated employment and Labour market services to jobseekers, employers, entrepreneurs, persons with disabilities, youth, women, migrants, returning migrants and other vulnerable populations. The One-Stop Shop concept is intended to provide jobseekers with access to multiple employment-related services from a single location, reducing transaction costs and improving service efficiency. The centre will facilitate job matching, career counselling, vocational guidance, labour market information, entrepreneurship support, referral to skills development programmes, social protection information, and employer services. To operationalise the centre, the ILO intends to procure office furniture, ICT equipment, networking infrastructure, communication systems, training facilities, customer service equipment and associated installation and commissioning services. Qualified suppliers are therefore invited to submit quotations for the supply, delivery, installation, testing, commissioning, training and warranty support for the required equipment.</p><p>OBJECTIVE Assignment Objectives: The objective of this procurement is to engage a competent supplier capable of providing a complete, operational and fully equipped One-Stop Shop Public Employment Services Centre through the supply and installation of modern equipment, furniture and ICT infrastructure. The supplier shall ensure that all equipment is delivered, installed, tested and commissioned to enable immediate operation of the centre upon completion.</p><p><b>SpecificObjectives</b></p><ul><li>Establish a fully operational One-Stop Shop Public Employment Services Centre.</li><li>Equip the center with modern ICT infrastructure to support digital employment services.</li><li>Install networking infrastructure to facilitate internal communication and internet connectivity.</li><li>Establish facilities for client registration, counselling, training and employer engagement.</li><li>Ensure sustainability through warranty, maintenance support and after-sales services.</li></ul><p>SCOPEOF ASSIGNMENT The International Labour Organization seeks for a company/ organization to supply, deliver, install, test, commission and provide after-sales support of equipment and furnishings for the establishment of two One-Stop Shop Public Employment Service (PES) Centers in Erbil and Duhok governorates of Kurdistan Region of Iraq by 27 August 2026. The assignment includes the following:</p><ul><li>Supply, deliver &amp; install IT equipment to the both locations in Erbil and Dohuk as per the below table &amp; specifications:</li><li>Component 5: Installation and Commissioning The supplier shall:</li><ul><li>Deliver all equipment.</li><li>Coordinate installation of ICT equipment in both locations (Erbil and Dohuk).</li><li>Conduct functional testing</li><li>Rectify defects before handover</li></ul></ul><p>DELIVERABLES The selected supplier will produce the following deliverables:</p><ul><li>Delivery notes</li><li>Equipment inventory</li><li>Asset register</li><li>Warranty certificates</li><li>User manuals</li><li>Maintenance schedules</li><li>Final accomplishment report</li></ul><p><b>QUALIFICATIONS AND REQUIREMENTS </b>The interested suppliers shall demonstrate the following:</p><ul><li>Legal registration.</li><li>Tax compliance.</li><li>At least five years of experience in doing similar work.</li><li>Similar assignments completed for government, UN agencies or development partners.</li><li>Availability of qualified engineers.</li><li>Manufacturer authorization (where applicable).</li><li>Financial capacity.</li><li>Local maintenance capability.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Legal registration.</li><li>Tax compliance.</li><li>At least five years of experience in doing similar work.</li><li>Similar assignments completed for government, UN agencies or development partners.</li><li>Availability of qualified engineers.</li><li>Manufacturer authorization (where applicable).</li><li>Financial capacity.</li><li>Local maintenance capability.</li></ul>

<p><h4>Location</h4> <p>Erbil, Iraq</p> <h4>Purpose and scope</h4> <p>Performs a variety of warehouse functions in support of a distribution depot. Interfaces with customers to verify discrepancies and resolve as appropriate. Performs quality assurance duties in support of the warehouse function.</p> <h4>Essential responsibilities</h4> <ul> <li>Assists in the planning, coordinating, and integrating the overall logistics / supply support requirements of all organic ground vehicle assets.</li> <li>Reviews available documents on operational mission requirements and recommends the most suitable organic and cost-effective logistics / supply support concepts.</li> <li>Participates in the planning and evaluation of exercises to ensure that logistics / supply support concepts are responsive to operational needs. Makes recommendations for improvements where necessary to increase the effectiveness of support required.</li> <li>Determines the need for, prepares, and conducts individual and group training, as required, on areas of interest within the logistics / supply area.</li> <li>Prepares correspondence on a daily basis on a variety of logistics / supply related issues as may be required.</li> <li>As directed, performs a variety of warehousing duties, which require an understanding of the establishment's storage plan.</li> <li>Verifies materials (or merchandise) against receiving documents, noting and reporting discrepancies and obvious damages.</li> <li>Stores, stacks, or palletizes materials in accordance with prescribed storage methods.</li> <li>May operate hand or power trucks in performing warehousing duties.</li> <li>Performs miscellaneous quality assurance duties including inspections, inventory process checks, inspecting and examining materials, article inspections, etc.</li> <li>Performs all other position related duties as assigned or requested.</li> </ul> <h4>Minimum position knowledge, skills, and abilities required</h4> <p>Vocational / technical training beyond high school and at least 5 years of job-related experience or equivalent.</p> <h4>Work environment, physical demands, and mental demands</h4> <p>Typical warehouse environment with no unusual hazards, frequent lifting to 20-60 pounds, kneeling, standing, and walking, routinely sitting and constant use of speech / hearing abilities for communication, constant mental alertness, must possess planning / organizing skills, and must be able to work under deadlines.</p> <h4>Other responsibilities</h4> <p><strong>Safety</strong> - Enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid / buddy aid responsibilities, participating in emergency response tasks and serving on safety committees and teams.</p> <p><strong>Quality</strong> - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Quality Policy and carry out job activities in compliance with applicable Quality System documents and customer contracts. Each employee must read and understand his / her Quality Management and Customer Satisfaction responsibilities.</p> <p><strong>Procedure compliance</strong> - Each employee must read, understand and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to his / her job.</p></p><p></p>

<p><h4>Location</h4> <p>Erbil, Iraq</p> <h4>Purpose and scope</h4> <p>Performs a variety of warehouse functions in support of a distribution depot. Interfaces with customers to verify discrepancies and resolve as appropriate. Performs quality assurance duties in support of the warehouse function.</p> <h4>Essential responsibilities</h4> <ul> <li>Assists in the planning, coordinating, and integrating the overall logistics / supply support requirements of all organic ground vehicle assets.</li> <li>Reviews available documents on operational mission requirements and recommends the most suitable organic and cost-effective logistics / supply support concepts.</li> <li>Participates in the planning and evaluation of exercises to ensure that logistics / supply support concepts are responsive to operational needs. Makes recommendations for improvements where necessary to increase the effectiveness of support required.</li> <li>Determines the need for, prepares, and conducts individual and group training, as required, on areas of interest within the logistics / supply area.</li> <li>Prepares correspondence on a daily basis on a variety of logistics / supply related issues as may be required.</li> <li>As directed, performs a variety of warehousing duties, which require an understanding of the establishment's storage plan.</li> <li>Verifies materials (or merchandise) against receiving documents, noting and reporting discrepancies and obvious damages.</li> <li>Stores, stacks, or palletizes materials in accordance with prescribed storage methods.</li> <li>May operate hand or power trucks in performing warehousing duties.</li> <li>Performs miscellaneous quality assurance duties including inspections, inventory process checks, inspecting and examining materials, article inspections, etc.</li> <li>Performs all other position related duties as assigned or requested.</li> </ul> <h4>Minimum position knowledge, skills, and abilities required</h4> <p>Vocational / technical training beyond high school and at least 5 years of job-related experience or equivalent.</p> <h4>Work environment, physical demands, and mental demands</h4> <p>Typical warehouse environment with no unusual hazards, frequent lifting to 20-60 pounds, kneeling, standing, and walking, routinely sitting and constant use of speech / hearing abilities for communication, constant mental alertness, must possess planning / organizing skills, and must be able to work under deadlines.</p> <h4>Other responsibilities</h4> <p><strong>Safety</strong> - Enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid / buddy aid responsibilities, participating in emergency response tasks and serving on safety committees and teams.</p> <p><strong>Quality</strong> - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Quality Policy and carry out job activities in compliance with applicable Quality System documents and customer contracts. Each employee must read and understand his / her Quality Management and Customer Satisfaction responsibilities.</p> <p><strong>Procedure compliance</strong> - Each employee must read, understand and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to his / her job.</p></p><p></p>