وظائف في العراق
٥١٠٨٣ وظائف شاغرة
<h2 class="h5">Job description</h2>
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Result of Service<br>The goal of this job function is to provide reliable support and effective coordination to ensure the successful development and implementation of projects, especially GTEX Egypt which is one of the five country projects implemented under GTEX/MENATEX programme.<br> Work Location<br>Cairo, Egypt<br> Expected duration<br>One year, with possibility of extension<br> Duties and Responsibilities<br>BACKGROUND: This position is located in the International Trade Centre’s Section on Sector and Enterprise Competitiveness within the Division of Enterprise Competitiveness and Institutions The Sector and Enterprise Competitiveness (SEC) Section helps developing country micro-small medium size enterprises (MSMEs) to address the challenges around sustainable value-chain development, catalysing sector-wide transformation, and improving market linkages – including using new digital channels. The Fibres, Textiles and Clothing (FTC) unit improves the international competitiveness of the fibres, textiles and clothing as well as leather sector in developing countries. Working along the value chain, special emphasis is given on how the sector can improve its competitiveness, while addressing important development aspects such as women’s empowerment, youth employment and contributing to reducing climate change. FTC emphasizes the business case for addressing these overarching challenges while helping companies as well as the T&C sector in selected countries to meet ever increasing market requirements. The unit builds capacity of SMEs to take over additional functions along the value chain at production, pre- and post-production stages. In addition to the work with SMEs directly, the programme supports the institutional ecosystem around the sector to improve support services creating a holistic approach to the sector. As part of this approach, the FTC unit puts special emphasis on south-south cooperation as an effective tool to improve performance, link stakeholders across the value chain and to tap into new markets. After having suffered disproportionally from the disruptions of Covid-19, SMEs in the sector are in the process of restarting their businesses and re-entering markets. At the same time, they are being pushed to show they are producing in a responsible and sustainable way in response to increasing market pressure and mandatory due diligence and eco-design requirements being put in place by markets such as the EU, Switzerland and the United States. The EU Strategy for sustainable & circular textiles and about 16 regulations in the making by the EU will affect the T&C sector, both in Europe and those that would like to sell in Europe. The market will, thus, impose new challenges to developing country textile and clothing manufacturers that need to be addressed. FTC flagship programme is Global Textile and Clothing (GTEX) that enhances the export competitiveness of the T&C in selected countries. Phase II of the GTEX/MENATEX programme helps the four MENA countries of Egypt, Jordan, Morocco and Tunisia as well as Sri Lanka to stay on top of emerging market requirements for the textiles and clothing (T&C) sector by moving towards greener practices and being able to adhere to strict forthcoming EU regulations for T&C products sold in Europe. Being a key sector for exports and employment in all five countries, the project will ensure that employment is retained, and new higher value-added decent jobs are being created through the exports of quality, socially and environmentally conscious products. The project will also contribute to the required systemic change of the T&C industry towards more environmental sustainability, circularity and digitalization RESPONSIBILITIES: Under the direct supervision of the Associate Programme Officer, Fibres, Textiles and Clothing (FTC) and the general supervision of the Programme Manager (FTC), the Associate Programme Advisor will be responsible for the following duties: • Works with key clients to facilitate the development, implementation and evaluation of assigned programmes/projects activities.; monitors and analyzes specific aspects of programme/project development and implementation; reviews relevant documents and reports; identifies problems and issues to be addressed and recommends corrective actions; liaises with relevant parties; identifies and tracks follow-up actions. • Carries out basic research on selected aspects of programmes, operations and other activities, etc., to include collecting, analyzing and presenting statistical data and other information gathered from diverse sources. • Provides substantive support for policy coordination and evaluation functions, including the review and analysis of emerging issues and trends, participation in evaluations or research activities and studies. • Assists in performing consulting assignments, in collaboration with the client, by planning facilitating workshops, through other interactive sessions and assisting in developing the action plan the client will use to manage the change. • Participates in survey initiatives; assists with design of data collection tools; issues data collection tools, reviews, analyzes and interprets responses, identifies problems/issues and prepares preliminary conclusions. • Contributes to the preparation of various written outputs, e.g. draft background papers, analytical notes, sections of reports and studies, inputs to publications, etc. • Provides administrative and substantive support to consultative and other meetings, conferences, etc., to include proposing agenda topics, identifying and proposed participants, preparation of background documents and presentations, handling logistics, etc. • Undertakes outreach activities; participates in the development of training workshops, seminars, etc.; participates in and makes presentations on assigned topics/activities. • Participates in field missions, including provision of substantive and administrative support, data collection, etc. • Contributes to developing communication tools and marketing materials for outreach purposes at country project level (flyers, case studies, newsletters, presentations, web success stories, etc.) and provides inputs to communication tools developed at programme level; • Performs other duties as required. NOTE – The selected candidate must be available for duty travel for short periods. Copyright : The personnel has to ensure that s/he has obtained the necessary permissions with regard to intellectual property rights required to perform his/her services under this consultancy contract and for the subsequent dissemination by ITC in any form. Documentary proof is to be submitted to ITC. Should any license fee be due for the use of copyrighted materials of third parties, the Consultant shall request the prior written permission from ITC. S/he has further to ensure to obtain accreditation to event(s), if required.<br> Qualifications/special skills<br>EDUCATION: An advanced university degree (master’s or equivalent) in business administration, management, economics or a related field. A first-level university degree in the above subjects in combination with an additional two years of qualifying experience may be accepted in lieu of the advanced university degree. EXPERIENCE: A minimum of two (2) years of progressively responsible experience in project/programme management, administration or area related to international trade. Experience in projects in the fibre, textiles and clothing or manufacturing sector desirable. Experience with or supporting enterprises and business support organizations in developing countries to benefit from international trade desirable. COMPETENCIES: • Professionalism: Knowledge of trade policy aspects important to FTC trade (e.g. rules of origin requirements in trade agreements). Knowledge on circularity and traceability solutions for the T&C or leather sector. Knowledge and understanding of theories, concepts and approaches relevant to particular sector, functional area or other specialized field. Ability to identify issues, analyze and participate in the resolution of issues/problems. Ability to assist with data collection using various methods. Conceptual analytical and evaluative skills to conduct independent research and analysis, including familiarity with and experience in the use of various research sources, including electronic sources on the internet, intranet and other databases. Ability to apply judgment in the context of assignments given, plan own work and manage conflicting priorities. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. • Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. • Creativity: Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks “outside the box”; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches. • Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.<br> Languages<br>Fluency in English and Arabic is required. Knowledge of French is desirable.<br> Additional Information<br>This contract will be administered on behalf of ITC by UNOPS. This vacancy is open for locally residing Egypt nationals. Applicants must be authorized to work in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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<h2 class="h5">Job description</h2>
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<p><span><strong>The Role</strong></span></p><br><p><span>The Senior Operations Manager owns the systems, vendors, and business processes we run on and the roadmap for making them better. This is a senior, hands-on role for an operator who moves comfortably between strategy and execution: owning the vendor and procurement function outright, managing our outsourced delivery partner and customer support team, running the operational cadence behind compliance and IT, and producing the analysis the executive team makes decisions from.</span></p><br><p><span>The role exists because operational ownership is currently distributed across the executive team. The Chief Technology Officer owns IT and security, and the Security & Compliance Officer owns risk and certification decisions. This role is the operator who makes those programs run on schedule, and the single owner of the vendor, contract, procurement, and partner-management work that has no home today. The ideal candidate owns problems no one else claims and returns with a recommendation, not a status update. The role reports directly to the CEO and partners closely with the CTO, CRO, Security & Compliance, Finance, and HR.</span></p><br><p><span><strong>Key Responsibilities</strong></span></p><br><p><span><strong>Vendor, Contract & Procurement</strong></span></p><br><ul><li><span>Own the vendor and contract portfolio end to end: renewal calendar, auto-renewal exposure, in-flight disputes and terminations, and the next action date on every open item</span></li><li><span>Lead the SaaS cost optimization program — carry forward savings achieved to date, work the remaining vendor triage list, and report realized savings to the executive team</span></li><li><span>Own and complete the procurement workflow rebuild (SharePoint / Power Automate) so requests, approvals, and spend commitments run through a documented process the company can operate without you</span></li><li><span>Run vendor diligence and onboarding: commercial terms, security review intake, and handoff of risk classification to the Security & Compliance Officer for decision</span></li><li><span>Manage license and entitlement footprint against budget, including the Microsoft 365 seat consolidation and reseller relationship</span></li><li><span>Own telephony and infrastructure vendor migrations, including moving company numbers and the IVR off the current provider onto a right-sized platform at materially lower cost.</span></li></ul><p><span><strong>Outsourced Partner & Support Operations</strong></span></p><br><ul><li><span>Own the relationship with our outsourced delivery partner: account cadence, SOW and commercial terms, resource allocation, escalation path, and performance against expectations</span></li><li><span>Manage the customer support team, including the follow-the-sun coverage model across Warsaw, EDT, and PDT, and ensure coverage aligns with employee schedules</span></li><li><span>Own support operations and tooling — Zendesk configuration, ticket monitoring integrations with PagerDuty, and the escalation process for named enterprise accounts</span></li><li><span>Complete the Help Center migration to Zendesk: agree the new structure, run the remaining article migration, and take the customer-facing FAQ site live</span></li><li><span>Report support performance to the executive team and connect it back to retention</span></li></ul><p><span><strong>Business Operations & Analysis</strong></span></p><br><ul><li><span>Own recurring executive and board-level reporting — revenue, retention, pipeline, support, headcount, and vendor spend — along with the underlying data definitions, so the numbers reconcile across systems</span></li><li><span>Establish and run the operating cadence: KPI reviews, ELT reporting, and the metrics dictionary that keeps reporting consistent quarter over quarter</span></li><li><span>Partner with Finance team on budget vs. actual, SaaS and vendor spend, cash forecasting inputs, and unit economics</span></li><li><span>Lead cross-functional initiatives from problem definition through implementation and adoption, including process redesign across Revenue, Finance, and Support</span></li><li><span>Turn open-ended executive questions into analysis and a clear recommendation with tradeoffs stated</span></li><li><span>Set direction on shared operational workstreams and serve as the senior operational reference point for the Operations Associate</span></li></ul><p><span><strong>Systems, Automation & AI</strong></span></p><br><ul><li><span>Own the tech-stack roadmap: which systems the company runs on, how they integrate, and what gets consolidated or retired</span></li><li><span>Act as business owner for the core stack — Salesforce, Jira, Confluence, Zendesk, MS365, and Claude — including data model, permissions, and workflow design, working with dedicated administrators where they exist</span></li><li><span>Own revenue systems architecture: lead routing and capture, opportunity and renewal hygiene, forecast fields, and the ARR/NRR reporting methodology built on top</span></li><li><span>Design and strategize internal automation: system integrations, AI and agentic workflows, and reporting pipelines that replace manual reporting and handoffs</span></li><li><span>Set standards for AI tooling across the company — where it is used, how outputs are reviewed, and what data may be put into it</span></li><li><span>Maintain the integration and automation inventory, including third-party OAuth grants, so nothing is running unowned</span></li></ul><p><span><strong>Compliance & Risk Operations</strong></span></p><br><ul><li><span>Risk classification, certification decisions, and audit positions are owned by the Security & Compliance Officer. This role owns the operational execution that keeps those programs on schedule:</span><ul><li><span>Run the operating cadence for the Vendor Management Policy and quarterly User Access Reviews, including evidence collection and closure of findings</span></li><li><span>Own the certification and audit calendar — ISO 27001 surveillance, SOC 2 Type II follow-up on prior-period findings, customer-required sustainability assessments, and UK public-sector certifications — driving deadlines, evidence packaging, and remediation follow-through to closure</span></li><li><span>Own employee lifecycle controls alongside IT: provisioning, equipment, access, and same-day offboarding, plus the documented evidence trail each one requires</span></li><li><span>Maintain the policy library and its annual review cycle, and drive attestation and security training completion to 100%</span></li><li><span>Support customer security questionnaires, DPAs, and vendor security reviews</span></li><li><span>Maintain the risk register and report open findings, aging, and owners to the executive team</span></li></ul></li></ul><p><span><strong>Website & Digital Operations</strong></span></p><br><ul><li><span>Own the company website end to end as both technical and business owner: hosting account, theme and build status, agency or contractor relationships, and release coordination</span></li><li><span>Own web forms, lead capture, routing, and tracking, in partnership with Revenue and Marketing</span></li><li><span>Maintain the internal knowledge base of playbooks, runbooks, and process documentation, and hold process owners accountable for keeping theirs current</span></li></ul><p><span><strong>What We’re Looking For</strong></span></p><br><ul><li><span>5–8+ years in business operations, vendor and procurement operations, revenue operations, or a comparable cross-functional operations role. Experience at a SaaS company is required.</span></li><li><span>Demonstrated ownership of a vendor or procurement portfolio, including negotiating renewals and delivering measurable cost savings</span></li><li><span>Experience managing an outsourced or offshore delivery partner — holding a vendor to an SOW, not just working alongside their people</span></li><li><span>Experience managing a support or service team, including coverage models across time zones</span></li><li><span>A track record of owning a process or system end to end rather than administering one — has built something that outlived their own involvement</span></li><li><span>Hands-on depth in Salesforce, plus fluency in at least one other core business system; able to design a data model, not just maintain records</span></li><li><span>Working knowledge of SaaS security and compliance practice — SOC 2, ISO 27001, vendor and third-party risk, access controls — and comfort running the evidence and cadence work an audit requires</span></li><li><span>Demonstrated use of AI tools to do real work — automation, analysis, and drafting — and a point of view on where they should and should not be applied</span></li><li><span>Strong analytical skills, comfortable in spreadsheets and reporting tools, and able to defend how any number was calculated</span></li><li><span>Excellent written communicator — can produce the one-page memo an executive can act on</span></li><li><span>Comfortable operating without a playbook in a lean, fast-moving company, at high visibility with the executive team</span></li><li><span>Bonus: experience at a company following a carve-out or separation, or scaling operations in an organization under 100 people</span></li></ul><p><span><strong>What Success Looks Like</strong></span></p><br><ul><li><span>First 30 days: every open vendor, contract, certification, and in-flight project has a documented status, owner, and next action date — nothing is running on memory</span></li><li><span>First 90 days: the near-term certification deadlines are met or formally extended, the support team has a stable coverage model and a single escalation path, and there is a prioritized plan for what to fix, consolidate, or automate</span></li><li><span>By six months: procurement runs through a documented workflow, executive reporting comes from a single reconciled source, and vendor and access review cycles run on schedule without reminders</span></li><li><span>By twelve months: measurable reduction in SaaS and vendor spend, manual reporting hours materially down, the Help Center and website fully transitioned, and compliance evidence audit-ready on request</span></li></ul> </div>
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<p><strong>Key Responsibilities:</strong></p><br><ul><li>Assist in preparing and verifying payroll inputs across the USA.</li><li>Collaborate with the HR team to ensure timely and accurate payroll submissions.</li><li>Prepare reports including earnings summaries, taxes, deductions, leaves, taxable and non-taxable earnings, as well as other HR/Payroll metrics.</li><li>Perform minor administrative tasks, such as updating employee records and supporting HR documentation.</li><li>Provide support for ad-hoc HR projects and administrative needs which includes, onboarding, offboarding, salary changes, title changes, etc. </li><li>Maintain strict confidentiality and compliance with payroll and HR regulations.</li><li>Upkeep and assisting of inquiries regarding the HR system.</li></ul><p><strong>About You:</strong></p><br><ul><li>Strong attention to detail and organizational skills.</li><li>Experience with payroll systems or data entry preferred.</li><li>Ability to work independently and manage time effectively.</li><li>Familiarity with HR processes is an asset.</li></ul> </div>
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Lead Qualification & Conversion<ul><li>Engage with free trial and freemium users to understand their business needs, product usage, challenges, and purchase readiness.</li><li>Convert free users into paying customers through consultative sales conversations, product demonstrations, and value-based recommendations.</li><li>Follow up on Marketing Qualified Leads (MQLs), inbound leads, campaigns, webinars, and other marketing-generated opportunities.</li><li>Manage and progress leads generated by the BDR team toward sales conversion.</li><li>Conduct discovery calls to identify customer requirements, pain points, technical needs, and potential use cases.</li><li>Maintain consistent and timely outreach through email, phone, video meetings, and other communication channels.</li></ul>Technical Presales & Product Support<ul><li>Leverage technical knowledge to explain product functionality, integrations, workflows, and technical capabilities to prospects.</li><li>Conduct product demonstrations tailored to the customer's business and technical requirements.</li><li>Answer first-level technical and product-related questions during the sales process.</li><li>Troubleshoot basic product and technical issues and coordinate with Technical Support or Product teams when deeper expertise is required.</li><li>Translate technical features into clear business benefits and value propositions.</li><li>Support prospects in understanding how the solution can integrate with their existing systems and processes.</li><li>Identify technical requirements that may impact the sales opportunity and ensure they are properly communicated to the relevant teams.</li></ul>Upselling & Cross-Selling<ul><li>Monitor product usage, customer needs, and engagement to identify opportunities for account expansion.</li><li>Identify opportunities to upgrade customers to higher-tier plans or additional modules.</li><li>Cross-sell complementary SaaS products and solutions within the company portfolio.</li><li>Engage existing customers to understand evolving requirements and recommend relevant products or functionality.</li><li>Collaborate with Customer Success and Account Management teams to identify and develop expansion opportunities.</li></ul>Pipeline & Sales Management<ul><li>Maintain accurate records of leads, opportunities, customer interactions, and sales activities within the CRM.</li><li>Prioritize leads based on product usage, engagement, business potential, and purchase intent.</li><li>Manage the sales pipeline from initial engagement through conversion or handover.</li><li>Meet or exceed targets related to trial conversions, new revenue, upselling, and cross-selling.</li><li>Track and report on lead conversion, pipeline progression, and revenue performance.</li></ul>Cross-Functional Collaboration<ul><li>Work closely with Marketing, BDR, Customer Success, Account Management, Technical Support, and Product teams.</li><li>Provide feedback on customer requirements, objections, product gaps, and market trends.</li><li>Communicate recurring technical and product questions to Product and Technical Support teams to improve the customer experience.</li><li>Support the development of sales enablement materials, product demonstrations, FAQs, and technical sales content.</li></ul>Qualifications & Experience<ul><li>Bachelor’s degree in Business, Marketing, Computer Science, Information Technology, or a related field.</li><li><strong>2–4 years of experience in SaaS sales, SDR, inside sales, technical presales, technical support, or a similar customer-facing technology role.</strong></li><li><strong>Previous experience in technical presales, solution consulting, or technical support is strongly preferred.</strong></li><li>Good understanding of SaaS products, cloud-based applications, software integrations, and common technical concepts.</li><li>Experience working with <strong>freemium, free-trial, or Product-Led Growth (PLG) models</strong> is highly preferred.</li><li>Proven ability to understand customer requirements and translate them into appropriate product solutions.</li><li>Experience with upselling, cross-selling, or account expansion is preferred.</li><li>Familiarity with CRM platforms such as Salesforce, HubSpot, or similar systems.</li><li>Strong verbal and written communication skills.</li><li>Strong presentation and product demonstration skills.</li><li>Ability to communicate effectively with both <strong>technical and non-technical stakeholders</strong>.</li><li>Strong problem-solving and consultative selling skills.</li></ul> </div>
تأسيس وبناء نظام الموارد البشرية ,HR SystemBuildingشئون العاملين والعمليات )HR Operations &(Payrollالتوظيف والعلاقات الإنسانية Recruitment &) Employee(Relations عدد الموظفين الحالين اقل من 20 موظف و نسعي للتوسع عن طريق تعيين HR<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 1</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين صحي، تأمين اجتماعي، بدل انتقال</li></ul>
<p>Are you an experienced Surveyor ready to make a significant impact on groundbreaking civil engineering and construction projects? Join our dynamic team in <strong>Cairo, Egypt</strong>, where your expertise will shape the future of urban development and infrastructure. This is an incredible opportunity for a dedicated professional to thrive in a challenging yet rewarding <strong>on-site</strong> environment.</p><p><strong>Overview:</strong> As an Experienced Surveyor, you will be a pivotal force in our project lifecycle, providing critical geospatial data and ensuring the precision that underpins all successful construction and engineering endeavors. You will work on diverse projects, from initial site assessment to final construction verification, contributing directly to the realization of ambitious visions across Cairo.</p><ul><li><strong>Key Responsibilities:</strong><ul><li>Conduct comprehensive <strong>Land Surveying</strong> and <strong>Topographic Surveying</strong> to gather essential site data.</li><li>Utilize advanced surveying equipment including <strong>GPS</strong>, <strong>Total Station</strong>, and laser scanning tools to collect accurate measurements.</li><li>Perform calculations and data analysis to prepare detailed survey reports, maps, and plats using software like <strong>AutoCAD Civil 3D</strong> and <strong>GIS</strong>.</li><li>Collaborate closely with civil engineers, project managers, and construction teams to interpret plans and provide precise site layout.</li><li>Verify the accuracy of survey data, ensuring compliance with project specifications, legal requirements, and industry standards.</li><li>Maintain thorough <strong>Project Documentation</strong> of all survey activities and findings.</li><li>Contribute to the implementation of best practices in <strong>Geodetic Surveying</strong> and data management.</li></ul></li><li><strong>Skills & Technologies:</strong> You will leverage your strong foundation in <strong>Civil Engineering</strong> and <strong>Engineering</strong> principles, coupled with hands-on proficiency in modern surveying technologies. Your expertise in <strong>Land Surveying</strong>, <strong>Topographic Surveying</strong>, and tools like <strong>AutoCAD Civil 3D</strong>, <strong>GIS</strong>, <strong>GPS</strong>, and <strong>Total Station</strong> will be essential. We value excellent <strong>Data Analysis</strong>, <strong>Attention to Detail</strong>, <strong>Problem-Solving</strong>, and strong <strong>Team Collaboration</strong> skills.</li><li><strong>Growth Opportunities:</strong> This role offers significant potential for professional development. You will have the chance to lead complex survey operations, mentor junior team members, and expand your technical skills with cutting-edge technologies. We are committed to fostering a culture of continuous learning and career advancement within our thriving organization.</li><li><strong>Team & Culture:</strong> Join a collaborative and supportive team passionate about innovation and excellence. We pride ourselves on a culture that values precision, safety, and mutual respect. Your contributions will be recognized, and your insights will be highly valued as we tackle challenging projects together.</li><li><strong>Impact:</strong> Your work as an Experienced Surveyor will directly contribute to the safety, efficiency, and success of our projects. You will be instrumental in laying the groundwork for critical infrastructure and developments that enhance the quality of life in Cairo and beyond.</li></ul><p><strong>Requirements</strong></p><ul><li><strong>Experience & Expertise:</strong></li><ul><li>A minimum of <strong>3-5 years of proven experience</strong> as a Surveyor, ideally within civil engineering or construction projects.</li><li>Demonstrated history of successfully executing <strong>on-site</strong> surveying tasks.</li><li>Proficiency at an <strong>Experienced</strong> career level, capable of independent work and problem-solving.</li></ul><li><strong>Essential Skills:</strong></li><ul><li>Strong foundational knowledge in <strong>Engineering</strong> and <strong>Civil Engineering</strong> principles.</li><li>Expertise in various surveying techniques, including <strong>Land Surveying</strong>, <strong>Topographic Surveying</strong>, and <strong>Geodetic Surveying</strong>.</li><li>Hands-on experience with modern surveying equipment such as <strong>GPS</strong>, <strong>Total Station</strong>, and laser scanners.</li><li>Proficiency in survey software, including <strong>AutoCAD Civil 3D</strong> and <strong>GIS</strong> for data processing and map creation.</li><li>Exceptional <strong>Data Analysis</strong> skills with meticulous <strong>Attention to Detail</strong>.</li><li>Proven ability in <strong>Site Layout</strong>, project documentation, and ensuring compliance with technical specifications.</li><li>Excellent <strong>Problem-Solving</strong> abilities and strong <strong>Team Collaboration</strong> skills.</li></ul><li><strong>Commitment:</strong></li><ul><li>Ready to embrace challenging projects in Cairo, Egypt, with a focus on delivering high-quality, accurate results.</li></ul></ul>
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<p><b>Date Posted:</b></p><br><br>2026-08-13&#xa;&#xa;<p><b>Country:</b></p><br><br>United States of America&#xa;&#xa;<p><b>Location:</b></p><br><br>US-VA-ALEXANDRIA-7900-CUST ~ 7900 Telegraph Rd ~ 7900-CUST (External Site)&#xa;&#xa;<p><b>Position Role Type:</b></p><br><br>Onsite&#xa;&#xa;<p><b><span>U.S. Citizen, U.S. Person, or Immigration Status Requirements:</span> </b></p><br><br>Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance&#xa;&#xa;<p><b>Security Clearance Type: </b></p><br><br>TS/SCI with CI Poly - Current&#xa;&#xa;<p><b>Security Clearance Status: </b></p><br><br>Active and existing security clearance required on day 1<br><br><br><p>At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.</p><br><br><br><p>Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedom and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.</p><br><br><br><p>Raytheon is seeking a Mission Systems Engineer II for a satellite mission engineering team (ME) position. The selected candidate will join a skilled ME team working in a 24/7 operations environment. Availability to work overtime, non-scheduled call-in working a combination of day staff and shift schedules, assigned based on the dynamic needs of the team. The ME team is responsible for all aspects of Operations Planning and Command and Control, including monitoring day-to-day activities as well as identifying and solving challenging problems as they occur. After completion of comprehensive on-the-job training, the candidate will be part of a certified team of subject matter experts that are integral to our customer's success. <b>Location: Alexandria, Virginia</b></p><br><br><br><p><b>What You Will Do</b></p><br><br><ul><li>Create and/or implement a daily operations plan using complex software and hardware systems; apply command and control tasks and activities</li><li>Obtain/maintain technical knowledge of a large repository of formal procedures with the responsibility to accurately select and apply the correct procedure(s) depending on the specific scenario at hand </li><li>Obtain/apply technical knowledge on various hardware subsystems </li><li>Document discrepancies as they occur. Implement workarounds and contingency plans to minimize impacts of system anomalies</li><li>Contribute to the testing, readiness, training, and implementation of new ground software deliveries </li><li>Crosstrain in other operator positions as assigned and assist with training of other personnel on the contract team</li><li>Lead interactions and support all missions to include the initialization of new missions </li><li>Work program level priorities to implement process improvements relevant to the mission supported </li><li>Periodic travel required interacting personnel from various sites and factories </li><li>Work in an adaptable small team environment (3-7 people) </li></ul><br><p><b>Qualifications You Must Have </b> </p><br><br><ul><li>Typically requires a Bachelor’s in science, Technology, Engineering, or Mathematics (STEM preferred) and a minimum of 2 years of prior related engineering experience or equivalent experience.</li><li>Experience with training and certification in operational position.</li><li><b><span>An active and transferable TS/SCI CI Poly U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for the required security clearance.</span></b></li></ul><br><p><b>Qualifications We Prefer </b></p><br><br><ul><li>Experience Working in a virtual team environment </li><li>Experience and proficient use of both Windows and UNIX platforms </li><li>Experience with Perl, Python, VBA, and/or other scripting languages </li><li>Experience using the Microsoft Office suite</li></ul><br><p><b>What We Offer</b></p><br><br><ul><li>Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.</li><li>Relocation Eligible – Relocation assistance available</li></ul><br><p><b><span>Learn More & Apply Now!</span></b></p><br><br><br><p>* Please consider the following role type definitions as you apply for this role.</p><br><br><p><b><u>Onsite</u></b>: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.</p><br><br><br><p><b>What We Offer</b></p><br><br><ul><li>Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.</li><li>Relocation Eligible – Relocation assistance available</li></ul><br><p><b><span>Learn More & Apply Now!</span></b></p><br><br><p>* Please consider the following role type definitions as you apply for this role.</p><br><br><p><b><u>Onsite</u></b>: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.</p><br><br><br><br><br><p><i><b>As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.</b></i></p><br><br><br>The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.<br><br><br>Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.<br><br>Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.<br><br>This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.<br><br>RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.<br><br><p><span><i>RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.</i> </span></p><br><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br><br><br> </div>
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<span>Are you passionate about football (soccer) and interested in building something of your own?<br> Stranger Soccer is expanding globally and is looking for a License Owner to launch and grow Stranger Soccer in Cairo This is not your traditional management job— it is designed for entrepreneurial individuals who want to build, operate, and grow their own local football operation while creating a meaningful impact in their community.<br> Interested in learning more?<br> Visit www.strangersoccer.<br>com and explore the Bring Stranger Soccer to Your City section to learn more about the opportunity.<br> If it feels like the right fit, complete the interest form to start the conversation.<br> We also encourage you to download the Stranger Soccer app and experience the platform firsthand.<br> Responsibilities Launch and grow Stranger Soccer in Cairo Build and manage a local team, including staff and Official Hosts Secure suitable football venues Drive marketing and customer acquisition to grow the player community Oversee game operations and deliver an outstanding player experience Work closely with our Singapore HQ, supported by operations and technology teams You should have A passion for football and involvement in the local football community Experience in management, operations, or customer service An entrepreneurial mindset and desire to build a business The ability to take ownership and grow the Stranger Soccer brand locally Strong drive, resilience, and a results-oriented attitude About Stranger Soccer Football is the world's most popular sport, and Stranger Soccer exists to make playing football simple, accessible, and convenient.<br> Through the Stranger Soccer app, players can discover games, book a spot, and simply turn up to play—making football as easy as going to the gym.<br> Founded in Singapore, Stranger Soccer is expanding across cities worldwide, delivering thousands of games and building a growing international community.<br> We are looking for passionate individuals who want to bring Stranger Soccer to their own city.<br> Our Mission To make playing football as easy as going for a jog.<br> Our Vision A world where playing football is as popular and accessible as watching football.<br> Ready to make an impact?<br> If you share our vision and want to bring Stranger Soccer to more communities around the world, we'd love to hear from you.<br></span> </div>
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<span>Mindrift is looking for skilled Full-Stack Web App Developers (JavaScript/TypeScript + Python or Node) to join the Tendem project (https://tendem.<br>ai/) and build interactive browser-based applications for real-world use cases.<br> In this role, you'll apply your full-stack engineering expertise to design, build, and maintain functional, robust, and user-friendly web applications.<br> This part-time remote opportunity is ideal for professionals with hands-on experience in modern frontend frameworks, backend APIs, databases, and shipping interactive web products end-to-end.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Full-Stack Web App Developer, you'll design, build, and refine browser-based applications with real logic, state, persistence, and user input — from habit trackers and budgeting tools to internal dashboards, mini-SaaS tools, and AI-powered apps.<br> You may also work on standalone Python applications and data-processing scripts that sit alongside or behind these products.<br> Key Responsibilities Build interactive web applications with frontend (React, Next.<br>js, Vue, or similar) and a backend API (Python/FastAPI/Flask or Node/Express).<br> Design and implement data models, schemas, and persistence layers using SQL (PostgreSQL, SQLite) or NoSQL stores.<br> Implement authentication, sessions, and basic role-based access where needed.<br> Integrate third-party APIs and AI/LLM services (OpenAI, Anthropic, or similar) into product features.<br> Handle state management, user input validation, error states, and loading states cleanly.<br> Build standalone Python tools and scripts where required by the task (data processing, API clients, lightweight backend utilities).<br> Review, debug, optimize, and refactor full-stack applications to improve correctness, security, performance, and maintainability.<br> Write clear, testable code and debug end-to-end issues across frontend, backend, and database.<br> Educational qualifications At least 3 years of relevant experience in full-stack web development or shipping interactive web applications (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in full-stack web development, modern frontend frameworks, backend architecture, and building interactive browser-based applications end-to-end.<br> We are looking for specialists who can confidently work across frontend, backend, databases, and APIs, design robust application logic, and build production-ready web applications.<br> Strong problem-solving skills, attention to detail, and the ability to independently architect and ship complete features are essential.<br> Technical Skills (Essential) Strong command of JavaScript/TypeScript and at least one modern frontend framework (React, Next.<br>js, Vue, Svelte, or similar).<br> Solid backend experience in Python (FastAPI, Flask, Django) and/or Node.<br>js (Express, NestJS).<br> Hands-on experience with relational databases (PostgreSQL, MySQL, SQLite) and basic schema design.<br> Experience implementing REST APIs, request validation, error handling, and authentication flows.<br> Familiarity with deployment platforms (Vercel, Netlify, Render, Fly.<br>io, Railway, or similar).<br> Experience integrating LLM APIs or other AI services into product features is a strong plus.<br> Comfortable with version control (Git) and basic testing practices.<br> Additional requirements Strong attention to detail and commitment to building working, robust products — not demos.<br> Self-directed work ethic with the ability to architect, build, and ship features independently.<br> Portfolio of shipped web applications (required).<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Apply your expertise to real-world technology projects while gaining experience building high-quality solutions for a global platform.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>
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<span>A leading Construction firm specializing in residential.<br> We are dedicated to delivering innovative, functional, and high-quality architectural solutions.<br> We are seeking an experienced Senior Technical Office Architect to lead our technical team, oversee shop drawings, manage site coordination, and ensure seamless project delivery.<br> Job Brief We are looking for a seasoned Senior Technical Office Architect with a minimum of 10 years of experience to join our team.<br> In this role, you will bridge the gap between architectural design, engineering disciplines, and construction execution.<br> You will be responsible for leading the technical office team, reviewing and approving technical submittals, managing shop drawings, resolving complex site interface issues, and ensuring compliance with project specifications and local regulations.<br> Key Responsibilities Lead, mentor, and manage the technical office team, overseeing day-to-day operations and task allocation.<br> Review, refine, and approve detailed shop drawings, architectural details, and working drawings before submission or site release.<br> Coordinate multi-disciplinary architectural and engineering drawings (MEP, Structural, Interior Design) to identify and resolve spatial and technical clashes.<br> Oversee the Request for Information (RFI) process, technical submittals, material approvals, and mock-up evaluations.<br> Ensure all technical deliverables comply with project specifications, local building codes, contract documents, and quality standards.<br> Collaborate closely with Project Managers, Consultants, Subcontractors, and Site Engineers to resolve technical challenges and prevent delay.<br> Assist in quantity surveying, bill of quantities (BOQ) verification, variation orders, and value engineering proposals.<br> Conduct regular technical reviews and site visits to monitor implementation alignment with approved technical drawings.<br> Competitive salary package based on experience.<br> Comprehensive health/medical insurance.<br> Professional development and career growth opportunities.<br> Paid annual leave and official holidays.<br> Bachelor’s degree in Architecture or Architectural Engineering.<br> Minimum of 10 years of proven experience in technical office management within construction or engineering consultancy firms.<br> Strong background in large-scale [Commercial / Residential / Infrastructure / Mixed-Use] projects.<br> Advanced proficiency in BIM/Revit, AutoCAD, Navisworks, and MS Office applications.<br> In-depth knowledge of local building codes, statutory approvals, and construction methodologies.<br> Strong technical detailing skills and a thorough understanding of architectural materials and finishing systems.<br> Excellent leadership, team management, and problem-solving abilities.<br> Outstanding communication and negotiation skills in English (Arabic is a plus).<br></span> </div>
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<strong>Job Description</strong><br><strong>Exceptional Hospitality Starts with You</strong><br>Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As an <strong>Chief Accountant</strong>, you're not just supporting timely and supervision of the Hotel Finance Office, pertaining to all computerized accounting systems, month-end closing reports and general ledger <br>reconciliation.- you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><strong>Responsibilities</strong><br>Here's what you'll do during a typical day:<br><ul><li><strong>Support financial strategy execution:</strong> Assist in directing financial operations to ensure alignment with the hotel's strategic goals, optimizing profitability and efficiency</li><li><strong>Provide financial insights:</strong> Assist in reviewing financial performance, reconciling accounts, and preparing recommendations for hotel leadership and ownership</li><li><strong>Manage financial operations:</strong> Oversee Accounts Receivable, Credit, and Night Audit functions, ensuring adherence to internal controls and financial policies</li><li><strong>Oversee financial reporting:</strong> Lead the preparation and review of monthly financial statements, ensuring accuracy in cash receipt coding and supporting internal audits for transparency and compliance</li><li><strong>Monitor and approve financial transactions:</strong> Review and authorize ledger reconciliations, tax filings, and payroll, ensuring financial accuracy and compliance</li><li><strong>Inspire and develop the team:</strong> Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team</li></ul><br><strong>Qualifications</strong><br><strong>What It Takes to Make the Stay</strong><br>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:<br>A passion for spreading the light and warmth of <strong>Hospitality</strong>. Acting with <strong>Integrity</strong> and always doing the right thing. Inspiring others through <strong>Leadership</strong>. A belief that <strong>Teamwork</strong> drives the best outcomes. A sense of <strong>Ownership</strong> and accountability. And a focus on the <strong>Now</strong>, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><strong>About Us</strong><br><b>Join an Award-Winning Workplace Culture</b> <br> <br> At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. <br> <br> Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel. <br> <br> Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical. <br>Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.<br><strong>About the Team</strong><br><b>How We'll Help You Thrive</b><br>At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:<br>Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program<br>Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents<br>Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care<br>Mental health resources - Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).<br>*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.<br> </div>
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<strong>Job Description</strong><br><strong>Job Purpose:</strong><br>Drives efficiency and accuracy in the accounts payable process. Manages and processes vendor invoices, ensuring timely payments and accurate financial records. Analyzes the payment commitments undertaken by the company and the accounts receivable, keeping cash needs and adjusting cash flow. Use the available financial resources and the payment of commitments in time. Perform the daily cash closing. Acquire forms for financial gain and anticipate or postpone payments.<br><strong>Responsibilities & Duties:</strong><br>1- Invoice Processing:<br><ul> <li>Receives, reviews, and processes vendor invoices for accuracy and completeness.</li> <li>Validates proper coding of invoices to the correct general ledger accounts to ensure that the company accurately records the revenue.</li> <li>Matches invoices with purchase orders and receipts to verify accuracy.</li> <li>Ensures timely and accurate posting of payments to client accounts, maintaining high levels of client satisfaction.</li> <li>Coordinates with other departments to ensure proper billing and payment procedures.</li> <li>Supports the development and implementation of enhancements to the accounts payable process, ensuring alignment with the latest trends.</li></ul><br>2- Payment Management:<br><ul> <li>Prepares and executes payment runs, including checks, electronic payments, and wire transfers, ensuring timely payment of invoices to avoid late fees and maintain good vendor relationships.</li> <li>Monitors and reconciles accounts payable transactions by reviewing vendor statements and purchase orders, and conducts checks for any discrepancies or inconsistencies to ensure accuracy.</li></ul><br>3- Record Keeping:<br><ul> <li>Maintains accurate records of all transactions, including payments and outstanding balances.</li> <li>Prepares and maintains detailed records of account statuses and payment activities to provides a comprehensive history of payments.</li> <li>Maintains and updates customer files with accurate invoices, reducing errors and disputes to ensure smoother operations and enhanced efficiency.</li></ul><br>4- Reconciliation and Reporting:<br><ul> <li>Performs monthly reconciliations of accounts payable sub-ledger and general ledger accounts.</li> <li>Prepares and presents accounts payable reports and metrics to management.</li> <li>Assists with month-end and year-end closing activities, ensuring all accounts payable transactions are accurately recorded.</li> <li>Assists with audits related to accounts payable by providing detailed records of all transactions, including invoices, payments, and adjustments, which are essential for auditors to verify the accuracy of financial statements.</li></ul><br><strong>Education & Experience:</strong><br>• University Degree in Accounting/Business or relevant field.<br>• Up to 3 years of experience working as AP accountant or similar finance role.<br><strong>Skills/Competencies Required:</strong><br>• Ability to work well in a team.<br>• Ability to build good constructive relationships with customers.<br>• Good Understanding of AP processes and Vendor Invoice Management.<br>• Experience with ERP system, ideally Oracle.<br>• Detail orientation and high level of accuracy.<br>• Positive and proactive work attitude.<br>• Strong communicator, both via email and over the phone, and on all levels.<br>• Excellent English knowledge, both oral and written<br>• Understanding of basic principles of finance, accounting, and bookkeeping.<br> </div>
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Job Description <br><strong>Associate Accounts Payable Expert </strong><br><strong>Capgemini </strong><br>At Capgemini, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's most innovative companies unleash their potential. From autonomous vehicles, Electric vehicles to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.<br>We are looking for an <strong>Associate / Senior Associate - Accounts Payable (Employee Expenses & AMEX)</strong> with experience in employee expense management, corporate card administration, and financial compliance. The ideal candidate will be responsible for managing the end-to-end AMEX corporate card process, auditing employee expense claims through Concur (MyExp), ensuring adherence to company policies, and supporting reporting, controls, and audit requirements. The role requires strong analytical skills, attention to detail, and the ability to collaborate effectively with stakeholders in a fast-paced, process-driven, and global environment.<br>Job Description - Grade Specific <br><strong>Key Responsibilities</strong><br><strong>Corporate Card (AMEX) Management</strong><br><ul><li>Administer the end-to-end lifecycle of AMEX corporate cards, including application, issuance, monitoring, reconciliation, and settlement.</li><li>Track card usage and ensure timely settlement of dues, minimizing risk exposure.</li><li>Perform periodic reviews to ensure compliance with corporate policies and identify discrepancies.</li><li>Prepare and publish monthly dashboards and MIS reports highlighting usage trends, outstanding balances, and key insights.</li><li>Provide financial clearance for employees during exit, ensuring all outstanding dues are settled.</li></ul><br><strong>Expense Audit & Concur (MyExp) Support</strong><br><ul><li>Review and audit employee expense reports submitted via Concur (MyExp) to ensure accuracy, completeness, and policy compliance.</li><li>Validate supporting documentation and ensure expenses adhere to company policies and guidelines.</li><li>Identify exceptions and ensure appropriate approval workflows and escalations are followed.</li><li>Collaborate with stakeholders to resolve discrepancies and ensure timely processing of claims</li></ul><br><strong>Compliance & Stakeholder Support</strong><br><ul><li>Act as a subject matter support for employee queries related to expense policies, reimbursements, and corporate card usage.</li><li>Ensure adherence to internal controls, audit requirements, and compliance standards.</li><li>Support internal/external audits by providing accurate documentation and clarifications.</li><li>Contribute to continuous improvement initiatives to enhance process efficiency and control environment.</li></ul><br><strong>Required Skills & Qualifications</strong><br><ul><li>Bachelor's degree in finance, Accounting, or related discipline.</li><li>1-4 years of relevant experience in Accounts Payable or Expense Management.</li><li>Exposure to AMEX corporate card processes and Concur (MyExp) is preferred.</li><li>Strong understanding of expense policies, compliance, and audit controls.</li><li>Proficiency in MS Excel and reporting tools.</li><li>Strong analytical mindset with high attention to detail.</li><li>Excellent communication and stakeholder management skills.</li><li>Ability to work in a fast-paced, process-driven, and global environment.</li></ul><br> </div>
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<strong>Job Description</strong><br><strong>Job Purpose:</strong><br>Develops and oversees operational and capital budgets for Oil & Gas drilling projects and corporate operations, ensuring alignment with the company's strategic and financial objectives. Analyse expenditures, monitor budget execution, and provide actionable insights to support cost efficiency and financial planning. Collaborate with project leaders, engineering teams, and finance leadership to ensure budgets reflect operational realities and drive organizational profitability.<br><strong>Responsibilities & Duties</strong><br>1- Budget Development & Strategic Alignment:<br><ul> <li>Leads the development of detailed operational and capital budgets for drilling projects and corporate functions, ensuring alignment with strategic objectives and business plans.</li> <li>Analyzes budget requirements for multi-year projects, incorporating drilling schedules, rig mobilization costs, and capital investments, ensuring accurate cost estimates.</li> <li>Collaborates with project and operations teams to validate cost assumptions, ensuring budgets reflect field-level realities and market conditions.</li> <li>Provides input on long-term budget planning and resource allocation strategies, supporting business continuity and growth initiatives.</li> <li>Develops cost models and benchmarks, leveraging historical project data to refine budgeting processes and improve forecasting accuracy.</li></ul><br>2- Variance Analysis & Cost Control:<br><ul> <li>Tracks actual expenditures against approved budgets for drilling projects, field activities, and corporate operations, identifying variances and trends.</li> <li>Conducts root cause analyses of budget deviations, addressing cost overruns and identifying opportunities for cost savings.</li> <li>Develops and presents variance analysis reports to management, providing clear recommendations to enhance cost control and resource optimization.</li> <li>Ensures proper cost allocation to project codes, cost centers, and capital accounts, maintaining accuracy in financial records and reporting.</li> <li>Works with procurement and contract teams to monitor vendor spending, ensuring compliance with budget constraints and negotiated terms.</li></ul><br>3- Financial Reporting & Governance:<br><ul> <li>Prepares detailed budget reports and dashboards, summarizing financial performance across operational and capital activities for internal and external stakeholders.</li> <li>Supports the preparation of quarterly and annual budget disclosures for financial statements, ensuring compliance with IFRS and SOX requirements.</li> <li>Reconciles budget data with financial systems and general ledger accounts, ensuring accuracy in financial reporting and regulatory alignment.</li> <li>Provides financial insights into tax implications of budgeted expenses, ensuring proper classification and treatment of operational costs and capital expenditures.</li> <li>Assists in audit processes by providing comprehensive budget documentation, reconciliations, and variance explanations, ensuring readiness for internal and external reviews.</li></ul><br>4- Scenario Planning & Risk Mitigation:<br><ul> <li>Conducts scenario analyses for key budget drivers, such as oil price fluctuations, drilling cost escalations, and currency risks, ensuring contingency planning.</li> <li>Assess the financial impact of operational disruptions, project delays, and regulatory changes, recommending mitigation strategies to preserve budget integrity.</li> <li>Incorporates risk-adjusted metrics into budget forecasts, improving decision-making under uncertain market conditions.</li> <li>Supports cash flow management for long-term projects, ensuring alignment with cost phasing and funding requirements.</li> <li>Collaborate with tax and legal teams to address financial risks related to multi-country operations and compliance obligations.</li></ul><br>5- Process Optimization & System Enhancement:<br><ul> <li>Identifies inefficiencies in budgeting and cost-tracking processes, recommending and implementing process improvements to enhance financial performance.</li> <li>Ensures full utilization of ERP systems (SAP, Oracle) and budgeting tools (e.g., Hyperion, Adaptive Insights) for accurate reporting and analysis.</li> <li>Develops workflows for budget tracking and variance analysis, ensuring consistency and transparency across departments.</li> <li>Collaborates with IT teams to optimize budgeting software functionalities, improving forecasting accuracy and reporting capabilities.</li> <li>Benchmark budgeting practices against industry standards, driving continuous improvements in cost management and reporting.</li></ul><br>6- Cross-Functional Collaboration:<br><ul> <li>Partners with drilling engineers and project managers to align budgets with field operations, rig schedules, and exploration milestones, ensuring financial support for key activities.</li> <li>Engages with procurement teams to monitor contractor and vendor spending, ensuring budget adherence and cost optimization.</li> <li>Works closely with treasury teams to align budget forecasts with cash flow planning, ensuring financial stability and liquidity for ongoing operations.</li> <li>Collaborates with risk management teams, identifying financial risks related to budget assumptions, market fluctuations, and regulatory changes.</li> <li>Supports senior finance leadership by providing budgetary insights, enabling strategic decision-making and operational agility.</li></ul><br><strong>Education & Experience:</strong><br><ul> <li>Bachelor's degree in finance, Accounting, or Business Administration.</li> <li>3-5 years of experience in budgeting, financial planning, or corporate finance.</li> <li>Extensive experience in Oil & Gas industry or other capital-intensive environments preferred.</li></ul><br><strong>Skills/Competencies Required:</strong><br><ul> <li>Excellent English knowledge, both oral and written.</li> <li>Outstanding interpersonal, communication, and negotiation skills.</li> <li>Advanced skills in budgeting, variance analysis, and financial forecasting.</li> <li>Proficiency in ERP systems (SAP, Oracle) and budgeting tools (e.g., Hyperion, Adaptive Insights).</li> <li>Strong knowledge of IFRS, SOX compliance, and corporate financial policies.</li> <li>Analytical skills in cost modelling, scenario planning, and risk assessment.</li> <li>Experience in preparing financial reports and dashboards for senior leadership.</li> <li>Ability to manage high-complexity budget data and meet strict deadlines.</li> <li>High level of integrity, attention to detail, and commitment to financial compliance.</li></ul><br> </div>
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<span>Role Purpose:</span><span>The primary objective of this role is to manage the daily processing of dutiable materials entering the Gateway. You will facilitate all necessary customs clearance documentation to ensure every shipment is processed accurately and on time.</span><span>Key Responsibilities</span><ul><li><span>Ensure the timely and compliant customs clearance of all materials arriving at the Gateway.</span></li><li><span>Prepare and forward correct customs documentation (faxes, paperwork, and images) to Ground Operations.</span></li><li><span>Scan documents, extract data from the CIA System, and input checkpoints accurately.</span></li><li><span>Match paperwork to Bills of Entry and complete them for presentation to Customs officials.</span></li><li><span>Retrieve original shipment paperwork from the warehouse to guarantee efficient clearance.</span></li><li><span>Maintain manual status reports for all non-advised shipments to ensure appropriate dispatch.</span></li><li><span>Manage inventory reports for on-hold shipments, coordinating with Operations and Customer Service for follow-ups.</span></li><li><span>Maintain regular, professional contact with internal and external customers regarding held shipments.</span></li><li><span>Verify tariff codes, currencies, and invoice valuations to accurately calculate Customs duties.</span></li><li><span>Check the duty exemption status of shipments and process them accordingly.</span></li><li><span>Prepare Delivery Orders and all associated paperwork required by local Customs.</span></li><li><span>Assist consignees in clearing sensitive or restricted shipments (e.g., pharmaceuticals, media) before delivery dispatch.</span></li></ul><span>Qualifications, Experience and Competencies</span><ul><li><span>University Graduate.</span></li><li><span>Excellent proficiency in written and spoken English and Arabic.</span></li><li><span>Proven professional experience in customs clearance, freight forwarding, or gateway logistics.</span></li><li><span>Solid understanding of Egyptian customs regulations, tariff coding, and duty valuation processes.</span></li><li><span>Proficiency in utilizing Customs Information Applications (e.g., CIA System) for data management.</span></li><li><span>Strong operational command of standard workplace software (Microsoft Office).</span></li><li><span>High attention to detail, specifically when managing complex or restricted shipment documentation.</span></li><li><span>Exceptional organizational skills to maintain neat and orderly filing systems.</span></li><li><span>Strong communication skills to interact effectively with customers, internal teams, and government officials.</span></li><li><span>Ability to work systematically and accurately within a fast-paced, time-sensitive environment.</span></li></ul><span>Equal Treatment Clause: </span><span>We are committed to fostering equal opportunity and strictly reject all forms of discrimination. At DHL Group, employee selection is based exclusively on individual qualification, performance, skills, and professional experience.</span><br> </div>
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Description <p>At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.</p><br><br> <p>As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.</p><br><br> <p><strong>Job Function: </strong></p><br><br> Regulatory Affairs Group <p><strong>Job Sub Function: </strong></p><br><br> Regulatory Product Submissions and Registration <p><strong>Job Category:</strong></p><br><br> Professional <p><strong>All Job Posting Locations:</strong></p><br><br> Cairo, Egypt <p><strong>Job Description:</strong></p><br><br> <p><strong>About Innovative Medicine</strong></p><br><br> <p>Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.</p><br><br> <p>Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.</p><br><br> <p>Learn more at https://www.jnj.com/innovative-medicine</p><br><br> <p>We are searching for the best talent for a Regulatory Affairs Professional - KSA & Gulf. This hybrid work position will be located in Cairo, Egypt.</p><br><br> <p><strong>Essential Job Duties and Responsibilities: </strong></p><br><br> <ul><li><p>Execute regulatory plans and manage timelines to achieve the stated goals.</p><br><br></li><li><p>Coordinate the preparation, review, submission, Tracking and follow-up of regulatory files (including but not limited to: New MA dossiers, renewals, variations, response to questions) that are properly formatted and in compliance with local regulations. Prepare local/administrative sections where no local regulatory responsible is designated according to country specific requirements.</p><br><br></li><li><p>Act as liaison and main contact between LOCs and international groups: I. Receive, assess completeness/relevance, track and archive core dossiers received from international groups. II. Forward all relevant information/data from and in accordance with international group LOCs. III. Keep international groups informed of regulatory statuses in LOCs and forward to them requests and relevant information from LOCs.</p><br><br></li><li><p>Maintain archiving and appropriate databases and systems: I. Ensure electronic and paper tracking of regulatory activities and Marketing authorizations lifecycle. II. Ensure archiving of regulatory dossiers. III. Populate and update appropriate J&J databases as per J&J processes. IV. Update, maintain and use regulatory databases, tracking tables and information systems.</p><br><br></li></ul> <p><strong>Daily business & product supply Support:</strong></p><br><br> <ul><li><p>Provide guidance to peers within J&J and other external partners.</p><br><br></li><li><p>Assess the registration status for the manufacturing sites for assigned products across GCC</p><br><br></li><li><p>Support in planned life cycle management for assigned products across GCC d. Update our systems and tools to leverage digital</p><br><br></li><li><p>Comply with local laws & GCC guidelines</p><br><br></li><li><p>Communicate with GCC disturbers to assess products and sites registration and renewal status to allocate requirements</p><br><br></li><li><p>Communicate with internal stakeholders to provide all the local requirements for regulatory activities.</p><br><br></li></ul> <p><strong>Compliance Responsibilities: </strong></p><br><br> <ul><li><p>Ensure safety reporting requirements as set out in company policies and SOPs (Standard Operating Procedures) are met and, where applicable, appropriately managed when planning projects, developing materials, executing projects, and contracting vendors</p><br><br></li><li><p>Ensure inspection readiness with respect to personal training compliance, and availability of recent CV and individualized Job Description</p><br><br></li></ul> <p><strong>Special requirements:</strong></p><br><br> <p>knowledge of GCC regulations is desirable</p><br><br> <p><strong>Job Requirements</strong></p><br><br> <ul><li><p>Pharmacist or Scientific Degree</p><br><br></li><li><p>3 years’ experience in Regulatory Affairs with Regional Responsibility</p><br><br></li><li><p>Good knowledge of regulatory requirements, HA regulations & guidelines in GCC Countries</p><br><br></li><li><p>Good communication and presentation skills, both verbal and written</p><br><br></li><li><p>Demonstrated ability to manage multiple assignments</p><br><br></li><li><p>Anticipation and planning skills</p><br><br></li><li><p>Highly organized</p><br><br></li><li><p>Ability to work cross-functionally</p><br><br></li><li><p>Desire to work as part of an effective, cohesive group</p><br><br></li><li><p>Good level in English and Arabic languages.</p><br><br></li></ul> <p><strong>Other requirements</strong></p><br><br> <p>Skilled in Outlook and Microsoft office applications</p><br><br> <p><strong>Required Skills: </strong></p><br><br> <p><strong>Preferred Skills:</strong></p><br><br>
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Grow with us
<br><p><strong>Talent and Development Manager</strong></p><br><br><p>At Ericsson, we believe our people are the engine of innovation and progress. Talent & Development (T&D) Unit is central to building a future-ready workforce and a high-performing, inclusive culture across EMEA.</p><br><br><p>This is more than a development function — it’s a strategic opportunity to accelerate talent, strengthen leadership and embed a culture of continuous growth that drives business transformation. If you’re passionate about unlocking human potential and helping people learn, grow, and lead — this is where you can make an impact.</p><br><br><br><p><span><strong>FTC – 9-12 months (Maternity cover)</strong></span></p><br><br><br><p><strong>What you will do</strong></p><br><br><p>In this role, you will:</p><br><br><p><strong>Act as the single point of contact for CSS Talent Management</strong></p><br><br><ul><li>Represent CSS in all relevant Talent Management topics, including Career Enablement, Leadership Development, Performance Management, Succession Management, Culture, and Employee Engagement.</li><li>Translate global and local T&D processes and programs into CSS-specific solutions that address unit needs and deliver measurable outcomes.</li></ul><p><strong>Collaborate and align across the business</strong></p><br><br><ul><li>Partner with Total Rewards (TR) and Talent Acquisition (TA) to ensure integration and consistency across initiatives.</li><li>Work closely with relevant global T&D SMEs to leverage best practices and ensure alignment with global strategies.</li><li>Understand CSS-specific strategic development needs and partner with the relevant T&D colleagues to ensure development solutions align with the CSS unit strategy and EMEA priorities.</li></ul><p><strong>What you will bring</strong></p><br><br><ul><li>Proven expertise with knowledge of Talent Management topics.</li><li>Proactive and accountable, driving the right course of action with passion and fact-based decision-making.</li><li>Strong stakeholder management and influencing skills, with the credibility to partner effectively with senior leaders and global stakeholders.</li><li>Clear and engaging communication skills to inspire, influence, and mobilize leaders and teams.</li><li>Ability to design innovative, impactful and evidence-based solutions that go beyond mainstream approaches.</li><li>Comfortable working at both strategic and operational levels, combining a consultative mindset with hands-on execution.</li><li>Curious and analytical, able to interpret talent data, identify trends and make evidence-based decisions.</li><li>Skilled at building credibility and rapport across diverse senior stakeholders.</li><li>Collaborative and experienced in working across geographies, functions and disciplines within a matrix environment.</li><li>Highly organized and structured, with an enterprise-wide perspective.</li><li>Committed to diversity, equity and inclusion, embedding these principles in all talent strategies.</li></ul><br><p><span><strong>FTC – 9-12 months (Maternity cover)</strong></span></p><br><br><br>Join our Team
<br><b>About this opportunity:</b><p>At Ericsson, we're seeking a forward-thinking People Subject Matter Expert who can not only identify emerging trends and business needs but also respond with innovative solutions. This exciting role involves strategizing, developing, and implementing policies, processes, and tools in conjunction with global suppliers. At Ericsson, we value consistency and globalization, making this a unique opportunity for an expert who is prepared to offer informed advice.</p><br><br><b>What you will do:</b><p>- Understand business needs to develop SME strategies, global processes, policies and directives.</p><br><br><p>- Define measurements and control methods to track strategy implementation using OKRs and other techniques.</p><br><br><p>- Assist in the communication of SME strategy by developing effective communication approaches and assets.</p><br><br><p>- Define the deployment plan for people solutions, drive and monitor implementation while managing any deviations.</p><br><br><p>- Initiate corrective actions and improvements when necessary.</p><br><br><p>- Stay updated with industry knowledge to continually build subject matter expertise.</p><br><br><b>The skills you bring:</b><p>- Process Management.</p><br><br><p>- Strategic Leadership.</p><br><br><p>- Performance Analytics.</p><br><br><p>- Communication.</p><br><br><p>- HR processes and disciplines.</p><br><br><p>- Strategy development and planning.</p><br><br><p>- Business Acumen.</p><br><br><p>- Technology Solutions.</p><br><br><p>- Business Understanding.</p><br><br><p>- Business Case.</p><br><br><p>- Data Analysis.</p><br><br><p>- Business Partnering.</p><br><br><p>- Storytelling.</p><br><br><p>- Innovation Management.</p><br><br><p>- Project management.</p><br><br><p><strong>Why join Ericsson?</strong>At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.<br> <br><strong>What happens once you apply?</strong>Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.</p><br><br><br><p><strong>Primary country and city:</strong> United Kingdom (GB) || Reading</p><br><br><p><strong>Req ID:</strong> 789365 </p><br><br><br><br><br> </div>
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Discover your future at Citi
<p>Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.</p><br>
Job Overview
<p>The Payroll Specialist performs relatively complex assignments. Has direct impact on the business by ensuring the quality of the tasks or services provided. Works under little to no direct supervision. May service an expansive and/or diverse array of products/services. Applies working knowledge of technical and professional principles and concepts and in depth knowledge of team objectives. Understands how assigned duties contribute to the work of the team/unit and how the units coordinate their efforts and resources to achieve the objectives of the function. Ensures the quality and service of self and others. May recommend new options to enhance productivity in accordance with guidelines. Requires tact and diplomacy when exchanging complex or sensitive information with others. Is sensitive to audience diversity. Basic knowledge of the organization, the business and its policies required. Typically responsible for resolving basic to moderately complex problems based on practice and precedence. Able to assess applicability of similar experiences and evaluate options under circumstances not covered by procedures.<br><b><u>Responsibilities:</u></b></p><br><ul><li>The Payroll Specialist will support assigned system and process transactions for monthly payrolls and follows established process flows developed for all job transactions.</li><li>Processes assigned tickets meeting the Service Level Agreement requirements.</li><li>Works within established deadlines and schedules.</li><li>Works with other team members on established projects and initiatives.</li><li>Performs more complex tasks in support of the team manager and area projects as assigned.</li><li>Prepares manual pay calculations and reworks.</li><li>Resolves and respond directly to employee inquiries and transactions regarding pay and benefits.</li><li>Reviews work of more junior payroll specialists.</li><li>Coaches and trains more junior payroll specialists.</li><li>Authorizes payments via banking payment systems.</li><li>Works under little to no direct supervision and supports an expansive and/or diverse array of products/services.</li><li>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul><p><b><u>Qualifications:</u></b></p><br><ul><li>2-4 years relevant experience in a related job that would provide a basic knowledge activities, policies, and procedures of the work area.</li><li>Experience in Operations</li><li>Working knowledge of technical and professional principles</li><li>Microsoft Excel proficiency</li></ul><p><b><u>Education:</u></b></p><br><ul><li>Bachelor's Degree or equivalent work experience</li></ul><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family Group: </b>Operations - Services<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family:</b>Payroll<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br>
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<span>Role Purpose</span><span><span><span>The Customer Care & Service Desk Advisor handles all outgoing and incoming remote bookings for customers while adhering to established service standards</span></span><span>. </span><span><span>This role assists the team leader in ensuring smooth process functioning and leads service recovery efforts by analyzing failures and implementing improvements</span></span><span>.</span></span><br>Key Responsibilities<ul><li><span><strong><span>Remote Booking Management:</span></strong><span> Accurately follow remote booking procedures to ensure on-time collection for customers</span></span><span>.</span><br></li><li><span><strong><span>Service Recovery Analysis:</span></strong><span> Focus on the effective operation of the Service Recovery System by analyzing the root causes of service failure instances</span></span><span>.</span><br></li><li><span><strong><span>Preventive Measure Implementation:</span></strong><span> Apply corrective and preventive measures based on incident findings to benefit both customers and DHL</span></span><span>.</span><br></li><li><span><strong><span>Complaint & Claims Resolution:</span></strong><span> Confidently handle customer complaints and insurance claims to ensure prompt and effective resolutions</span></span><span>.</span><br></li><li><span><strong><span>Customer Education:</span></strong><span> Capitalize on opportunities to educate customers on DHL’s value-added offerings, such as shipment insurance</span></span><span>.</span><br></li><li><span><strong><span>Revenue Generation:</span></strong><span> Identify and promote areas with potential for revenue generation through cross-selling and upselling services like SII, TDX, and eCom tools</span></span><span>.</span><br></li><li><span><strong><span>Tracing Support:</span></strong><span> Investigate shipment incidents involving undelivered, returned, misrouted, delayed, or damaged shipments to support the tracing team</span></span><span>.</span><br></li><li><span><strong><span>Agent Training:</span></strong><span> Train Customer Service agents and other functions on empowerment and its application under various scenarios</span></span><span>.</span><br></li><li><span><strong><span>Stakeholder Collaboration:</span></strong><span> Work closely across functional departments and DHL stations to maintain performance standards</span></span><span>.</span><br></li><li><span><strong><span>Compliance Monitoring:</span></strong><span> Review process flows for ISO Audits to ensure compliance with current procedures</span></span><span>.</span><br></li></ul><br>Qualifications, Experience, and Competencies<ul><li><span><strong><span>Education:</span></strong><span> University Graduate</span></span><span>.</span><br></li><li><span><strong><span>English Proficiency:</span></strong><span> Excellent communication skills, both spoken and written</span></span><span>.</span><br></li><li><span><strong><span>Professional Experience:</span></strong><span> 2–3 years of experience in customer services, specifically in complaint and claims handling in a service environment</span></span><span>.</span><br></li><li><span><strong><span>Software Expertise:</span></strong><span> Excellent skills in Microsoft Office (Word, Excel, PowerPoint); proficiency in DHL Systems is preferable</span></span><span>.</span><br></li><li><span><strong><span>Analytical Ability:</span></strong><span> Breaks down problems or processes into component parts and draws accurate conclusions from narrative and numerical data</span></span><span>.</span><br></li><li><span><strong><span>Planning & Organizing:</span></strong><span> Sets clear goals and establishes a sequence of steps to ensure objectives are efficiently achieved</span></span><span>.</span><br></li><li><span><strong><span>Decision Making:</span></strong><span> Makes timely and appropriate choices based on analysis and experience, even under conditions of uncertainty</span></span><span>.</span><br></li><li><span><strong><span>Self-Management:</span></strong><span> Remains calm, objective, and controlled in responding to urgent or demanding situations</span></span><span>.</span><br></li><li><span><strong><span>Accountability:</span></strong><span> Acts responsibly, keeps commitments, and complies with the intent of policies and procedures</span></span><span>.</span><br></li><li><span><strong><span>Interpersonal Skills:</span></strong><span> Excellent negotiation and interaction skills with a focus on customer-facing excellence</span></span><span>.</span><br></li></ul><br><p><span><strong><span>Equal Treatment Clause:</span></strong><span> We are committed to fostering equal opportunity and strictly reject all forms of discrimination</span></span><span>. </span><span>At DHL Group, employee selection is based exclusively on individual qualification, performance, skills, and professional experience</span><span>.</span></p><br><br><br><p>✨ We <strong>Deliver the Difference</strong></p><br><br><p>✨ We <strong>Care</strong></p><br><br><p>✨ We <strong>Grow Together</strong></p><br><br><br> </div>
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<span>About Rahal Rahal is the travel mini-app inside Iraq’s Super Qi ecosystem, a Rocketship redefining how millions of travelers search, book, and manage journeys across flights, hotels, and digital services.<br> We make travel simple, safe, and accessible to everyone, everywhere.<br> Behind every great traveler experience lies a powerful hotel inventory and this is where you come in.<br> We’re building a new generation of travel; transparent, tech-first, and truly customer-obsessed.<br> About the Role Rahal is looking for a Senior Backend Software Engineer who will play a key role in designing and implementing advanced solutions to improve our Travel platform, enhancing customer satisfaction and ensuring smooth operational processes.<br> Key Responsibilities Design and implement reusable, clean, tested, efficient, secure, maintainable, and well-documented solutions.<br> Assist partners in their integration process with our published APIs.<br> Document findings, actions, and plans thoroughly, by setting up the foundations for a solid reporting framework and a communication standard.<br> Provide the technical feasibility of implementing product requirements and offer valuable input to the product team.<br> Translate product requirements into SRS and technical plan.<br> Proactively identify technical debt and propose mitigation strategies.<br> Maintaining and developing your knowledge about software development, and supporting/mentoring other team-members, sharing guidance to help them achieve career growth.<br> Conduct code reviews for peers to enhance code quality and ensure adherence to high standards.<br> Understanding the business side of the project and having the ability to lead in-depth technical and product discussions.<br> Bring new tools and invitations that can boost the startup productivity.<br> Requirements 5+ Years of experience in Software Engineering or adjacent fields.<br> 3+ Years of experience working fully remotely with a track record of self-management and accountability.<br> Hands-on experience with JavaScript/typescript and/or NodeJS/NestJs.<br> In-depth understanding of web application architecture and design principles behind the scalable applications.<br> Solid understanding of the Software Development Life Cycle (SDLC) and Agile methodologies.<br> Experience in designing and optimizing databases, with skills in query optimization, scaling, data modeling.<br> Advanced knowledge of Docker and AWS.<br></span> </div>